News
IT operations management and IT support
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April 23, 2020
23
Apr'20
Mainframe skills surge as lockdown drives transaction growth
Mainframe skills and Cobol programming are now in demand as enterprises scale up to tackle increased online activity due to the coronavirus
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April 21, 2020
21
Apr'20
Coronavirus: Leeds Building Society uses robots to cope with mortgage holiday demand
Building society initiates more automation software to cope with growing demand for mortgage deferrals
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April 20, 2020
20
Apr'20
Managing the lockdown extension
The continued Covid-19 coronavirus lockdown means people will be working remotely for far longer. IT decision-makers and business leaders will need more than a quick fix
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April 20, 2020
20
Apr'20
Coronavirus: Pandemic will see consolidation of offshore captive centres
Offshore captive IT operations owned by western businesses will be sold off to raise cash and boost efficiency amid Covid-19 pandemic
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April 20, 2020
20
Apr'20
CaixaBank uses hybrid of conventional and quantum computers to classify risk
Spain's CaixaBank is using quantum computers as part of a project to assess risk using machine learning algorithms
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April 17, 2020
17
Apr'20
Covid-19 will leave its legacy on global IT services
IT services buying and selling will go through a transformation during the coronavirus crisis
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April 16, 2020
16
Apr'20
Coronavirus: India eases lockdown restrictions for IT service providers
Indian government allows IT services firms to bring half their staff back to delivery centres
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April 15, 2020
15
Apr'20
Centrica deploys Citrix Cloud services on Azure to manage demand
Utility firm Centrica turns to Citrix on the Azure cloud to deal with its seasonal peak in call centre usage, which affects its virtual desktop environment
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April 15, 2020
15
Apr'20
GitLab expands into Australia as DevOps tooling market heats up
DevOps platform supplier GitLab expands Down Under with a bigger workforce to meet the needs of local firms that are looking to speed up software development
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April 09, 2020
09
Apr'20
Loan charge contractors face double whammy of life-changing repayment demands as past loans recalled
IT contractors already under pressure from HMRC to pay life-changing tax bills relating to their past involvement in loan remuneration schemes now face calls to repay the original loans, too. Computer Weekly investigates
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April 08, 2020
08
Apr'20
What next for subpostmasters’ miscarriage of justice appeals?
Computer Weekly looks at the next stages in the process to clear the names of subpostmasters wrongly prosecuted for the crimes of theft and false accounting
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April 06, 2020
06
Apr'20
Coronavirus: BPO and IT services delivered from India face big challenges
UK businesses receiving business process outsourcing and IT services from India will face disruption, but IT services from large IT suppliers less so
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April 02, 2020
02
Apr'20
What the Court of Appeal referrals mean to those who campaigned for justice for subpostmasters
Former subpostmasters and their supporters describe their feelings after their appeals against convictions – some of which are nearly 20 years old – get sent to the Court of Appeal
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April 02, 2020
02
Apr'20
Coronavirus: Is Zoom safe and should security teams ban it?
Zoom’s rapid rise to prominence has highlighted a score of security problems with the service. Should CISOs try to steer their organisations away from it, or ban it outright?
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April 01, 2020
01
Apr'20
Air industry eyes £300m savings through blockchain for cargo efficiency
Air transport alliance tests use of blockchain to transform the multibillion-pound industry that manages air cargo transportation
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March 31, 2020
31
Mar'20
Coronavirus readiness: Three technology-led steps the NHS is taking
With the risk of the Covid-19 virus spreading, NHS Digital has needed to make rapid changes to its 111 service
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March 27, 2020
27
Mar'20
How subpostmasters made legal history with biggest referral of potential miscarriages of justice
Subpostmasters seeking redress of prosecutions at the hands of an IT system force the biggest ever UK referral of cases of potential miscarriages of justice to the Court of Appeal
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March 26, 2020
26
Mar'20
Coronavirus: What are the latest free cyber security offers?
We round up the latest free offers on cyber security products and services being made available during the Covid-19 coronavirus crisis
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March 26, 2020
26
Mar'20
Subpostmaster prosecutions to be considered by Court of Appeal for miscarriages of justice
The Criminal Cases Review Commission is referring 39 subpostmaster prosecutions to the Court of Appeal to review for possible miscarriages of justice, with further analysis on 22 more cases ongoing
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March 26, 2020
26
Mar'20
Coronavirus: Openreach to restrict engineers’ home visits
BT’s national broadband provision division announces that it is to cut down on home visits throughout the UK and focus only on national infrastructure, essential public services and vulnerable customers
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March 25, 2020
25
Mar'20
Coronavirus: Amazon and eBay failing to stop profiteers, says Which?
Despite promises by both Amazon Marketplace and eBay to crack down on coronavirus-profiteering, a Which? investigation has found plenty of sellers charging inflated prices for goods such as hand sanitiser
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March 25, 2020
25
Mar'20
Coronavirus: iFixit builds resource to support medical technicians
Mobile phone DIY repair site is building on the work of Frank’s Hospital Workshop to help medtechs repair ventilators
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March 25, 2020
25
Mar'20
Meeting reviewing subpostmaster applications to appeal criminal prosecutions moves into second day
The Criminal Cases Review Commission has extended a meeting considering subpostmaster applications to appeal criminal convictions resulting from a faulty Post Office IT system
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March 23, 2020
23
Mar'20
Coronavirus: Post Office postpones subpostmaster compensation scheme amid Covid-19 crisis
Scheme to compensate subpostmasters who suffered because of computer errors in the Post Office’s Horizon system is delayed
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March 23, 2020
23
Mar'20
Coronavirus: Spain to use artificial intelligence to automate testing
Authorities in Spain have invested in robots to automate the testing of citizens for the Covid-19 coronavirus
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March 23, 2020
23
Mar'20
Coronavirus: CCRC uses Microsoft Teams to consider subpostmaster appeals
Criminal Cases Review Commission to use Microsoft Teams to ensure review of subpostmaster prosecutions is held on time
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March 23, 2020
23
Mar'20
Interview: Jamil Farshchi, CISO, Equifax
Equifax CISO Jamil Farshchi discusses public cloud and why it’s not something IT security professionals should be afraid of
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March 23, 2020
23
Mar'20
Singapore’s JTC taps GIS platform in Punggol Digital District
The planners behind Singapore’s Punggol Digital District are using a geographic information system to make better planning decisions and improve day-to-day operations
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March 23, 2020
23
Mar'20
Seek ditches pagers for cloud service in IT operations
Australian employment marketplace Seek is doing away with pagers in favour of PagerDuty’s cloud-based digital operations platform to scale up its IT operations in Asia and Australia
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March 20, 2020
20
Mar'20
MP warns minister not to parrot civil servants’ lines on Post Office IT scandal
MP Kevan Jones has warned a government minister not to repeat the mistakes of predecessors in relation to the Post Office Horizon IT scandal
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March 20, 2020
20
Mar'20
How an Estonian digital nation emerged from the embers of Soviet rule
Estonia’s minister for foreign trade and IT tells Computer Weekly how the country went from having no governmental infrastructure in the early 1990s to acquiring the label “digital nation”
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March 19, 2020
19
Mar'20
Coronavirus: NHS to roll out Microsoft Teams to hospitals
Secure, cloud-based Microsoft collaboration tool Teams will be made available across the NHS, even those hospitals not on NHSMail
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March 18, 2020
18
Mar'20
Push for digitisation in Malaysia amid coronavirus crisis
Event cancellations and travel bans are spurring more companies to embrace digital tools to support remote and flexible working arrangements
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March 18, 2020
18
Mar'20
Swedish municipalities test AI to drive efficiencies and cost savings
Research in Sweden measures the benefits of using artificial intelligence in local government operations
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March 17, 2020
17
Mar'20
Covid-19: Three technology areas that CIOs must address
CIOs will need to consider the IT measures that will be needed to support their organisations as the government ramps up its response to the coronavirus
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March 16, 2020
16
Mar'20
Secret Post Office deals cause fury among Horizon IT scandal campaigners
The Post Office has sparked anger with secret settlements with subpostmasters outside the recent legal action against it
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March 12, 2020
12
Mar'20
CIO interview: Miguel Rio Tinto, Emirates NBD
The Dubai-based banking group’s CIO, Miguel Rio Tinto, talks about its ambitious digital transformation plans
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March 12, 2020
12
Mar'20
IT Priorities 2020: Nearly two-thirds of Nordic IT leaders expect a budget increase this year
Nordic IT leaders are expecting budgets to rise as they move to more advanced stages of their digital transformations
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March 12, 2020
12
Mar'20
IT Priorities 2020: Benelux organisations and budgets focused on digital transformation
IT leaders in Belgium, the Netherlands and Luxembourg expect bigger budgets this year, with spending on digital transformation projects and related technologies being prioritised
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March 11, 2020
11
Mar'20
Fintech workers called to share their experiences of microaggression
Fintech workers were asked to share upsetting workplace incidents as part of an anonymous study
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March 11, 2020
11
Mar'20
International Women’s Day provides platform for Nordic women in tech
International annual event reminds tech industry that work needs to be done to reduce inequality, but organisations must work towards this on a daily basis
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March 11, 2020
11
Mar'20
ANZ firms ill-prepared to deal with tech issues
More than two in five businesses in Australia and New Zealand are hearing from customers about major technology issues, affecting productivity and staff morale, new study finds
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March 10, 2020
10
Mar'20
IT Priorities 2020: Digitisation drives IT modernisation growth
IT decision-makers realise that old applications restrict agility. As organisations digitise processes, application modernisation is key
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March 10, 2020
10
Mar'20
MPs told to hold to account those responsible for Post Office Horizon IT scandal
Subpostmasters who had their lives destroyed by a faulty IT system and mistreatment by the Post Office have asked MPs to hold to account the people responsible for the injustices
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March 10, 2020
10
Mar'20
Police IT system failure creates significant backlogs
Independent review of IT system failure that left Greater Manchester Police working with pen and paper finds combination of technical shortcomings, operational procedures and staff training responsible for massive backlogs
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March 06, 2020
06
Mar'20
Those who did not play by the rules in Post Office Horizon scandal “should face prosecution”
Telford MP has become a vocal member of the campaign for justice for the subpostmasters who had their lives devastated as a result of being blamed for losses caused by errors in the Post Office’s core retail and accounting system
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March 06, 2020
06
Mar'20
CIO interview: Sarah Wilkinson, NHS Digital
NHS Digital has been racing to ensure the systems and protocols are in place to prepare the health service for the coronavirus. We speak to its CEO about the preparations
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March 02, 2020
02
Mar'20
Nordic lessons on digital transformation
Swedish financial services firm reports a successful IT outsourcing project with India-based IT services company
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March 02, 2020
02
Mar'20
Boris Johnson’s commitment to inquiry into Post Office scandal in doubt
Boris Johnson’s apparent commitment to a public inquiry into the Post Office Horizon scandal is not so certain
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February 27, 2020
27
Feb'20
Oxbotica on board with Cisco to drive autonomous vehicle data challenge
Connected car technology firm hits pedal with Cisco to solve data challenges of future autonomous vehicles