News

IT operations management and IT support

• January 14, 2020 14 Jan'20

  MLL Telecom appoints new CEO

  Shaun Ledgerwood succeeds Gary Marven as chief executive as network services provider seeks to maintain momentum as a technology supplier to public and private sector organisations

• January 14, 2020 14 Jan'20

  Why subpostmasters are calling on the government to pay Horizon trial costs

  The damages that subpostmasters will receive after their court victory against the Post Office fall well short of their calculated losses

• January 14, 2020 14 Jan'20

  Windows 7: Dead or alive?

  Far from being dead and buried, Windows 7 is set to remain alive and kicking in many organisations as they struggle with complex migration challenges

• January 10, 2020 10 Jan'20

  Subpostmaster group calls for government to pay legal costs for Horizon trial

  The group of subpostmasters that defeated the Post Office in court over a faulty IT system are calling for the government to pay the costs of the legal action

• January 08, 2020 08 Jan'20

  Deliveroo exceeds tech recruitment target in Edinburgh

  Food delivery firm has increased the number of technology staff it wants in its Edinburgh hub

• January 06, 2020 06 Jan'20

  Iran likely to hit back with cyber attacks, security experts warn

  The possibility of cyber attack by threat groups acting on behalf of the Iranian government has dramatically increased following US actions in Iraq

• January 02, 2020 02 Jan'20

  Call for former Post Office CEO to step down from public roles after IT court battle lost

  Conservative peer is calling for former Post Office CEO to step down from high-profile public roles for her part in Horizon IT scandal

• December 30, 2019 30 Dec'19

  Top 10 enterprise IT in the Benelux region stories of 2019

  Here are Computer Weekly’s top enterprise IT stories from the Benelux region over the past year

• December 27, 2019 27 Dec'19

  Top 10 financial services IT stories of 2019

  Here are Computer Weekly’s top 10 financial services and fintech stories of 2019

• December 24, 2019 24 Dec'19

  Former Post Office CEO apologises to subpostmasters over Horizon scandal

  Subpostmasters criticise former CEO’s apology for their suffering as “too little, too late”

• December 19, 2019 19 Dec'19

  Criminal Courts Review Commission to review Horizon judgment ‘swiftly’

  The CCRC’s review of potentially unfair prosecutions of subpostmasters is just one of the unresolved issues in in relation to subpostmasters’ battle with the Post Office over its faulty IT system

• December 17, 2019 17 Dec'19

  Subpostmasters proved right on IT system failures as calls for full public inquiry mount

  Post Office has been “in denial” about the robustness of its core retail system, which a judge said was to blame for problems experienced by subpostmasters in a multimillion-pound group action

• December 13, 2019 13 Dec'19

  Subpostmasters got the best deal possible in legal battle with the Post Office, says lawyer

  Subpostmasters ended their legal battle with the Post Office at the optimal time, according to the lawyer that managed the High Court action

• December 12, 2019 12 Dec'19

  Why Lendlease is embracing digital twin technology

  Australia-based property developer Lendlease is using digital twins and other technologies to break the bulwark of rising costs and declining productivity in the construction sector

• December 11, 2019 11 Dec'19

  Lloyd's of London secures £300m for digital transformation

  Lloyd's of London has secured funding for a modernisation programme that will start next year

• December 11, 2019 11 Dec'19

  Post Office settles legal dispute with subpostmasters, ending 20-year battle for lead claimant

  The Post Office has settled its long-running legal dispute with subpostmasters, and will pay £57.75m in damages

• December 10, 2019 10 Dec'19

  APAC IT leaders lay out priorities for 2020

  Robotic process automation and data analytics are among the top priorities for IT leaders in the Asia-Pacific region in the new year

• December 10, 2019 10 Dec'19

  Autonomous ships on Dutch horizon

  The Port of Rotterdam is creating an environment where autonomous ships will become the norm, through IoT and IBM Watson

• December 06, 2019 06 Dec'19

  Dutch government must sort IT mess as priority

  Dutch government lacks the knowledge and skills for its own IT strategy, according to scathing report

• December 06, 2019 06 Dec'19

  Dutch government must facilitate and coordinate a broad eID system

  The Dutch government should push for an electronic ID system for its citizens that works across the public and private sectors, according to a report

• December 05, 2019 05 Dec'19

  UK financial services regulators tell banks to own their IT disasters

  Financial services regulators propose tighter rules for firms to reduce the adverse effects of operational problems, such as IT outages

• December 03, 2019 03 Dec'19

  HPE takes aim at hybrid IT management as a service

  Starting with its GreenLake family, HPE is building out a hybrid platform from the edge to the cloud

• December 02, 2019 02 Dec'19

  Goldman Sachs reins in cloud-based retail challenger in UK

  Bank does not want rapidly expanding Marcus to breach deposits threshold at which UK banks have to ring-fence their retail operations

• November 28, 2019 28 Nov'19

  TSB neglected to assess capabilities of main IT provider in its failed system migration

  TSB failed to properly assess and manage the internal service provider that led its botched IT migration

• November 28, 2019 28 Nov'19

  Telefónica reveals global restructuring plan

  Global telco to undergo wholesale changes to prioritise markets where it says it can be relevant and grow sustainably in the long term

• November 26, 2019 26 Nov'19

  Peer calls for clear-out of Post Office board after Court of Appeal confirms major court defeat

  Conservative peer championing subpostmasters’ long-running battle with Post Office suggests management clear-out after Court of Appeal rejects appeal bid

• November 25, 2019 25 Nov'19

  Nationwide building society opens up systems through mortgage API

  Nationwide Building Society is trialling an application programming interface that will enable its mortgage brokers to link directly to some of its systems

• November 25, 2019 25 Nov'19

  How ServiceNow is empowering Asia’s mobile workforce

  ServiceNow’s newly minted managing director in Asia talks up the company’s sweet spots and traction in the region, and what it’s doing to abstract away workflow complexities for mobile workers

• November 22, 2019 22 Nov'19

  TSB tech woes continue with overnight systems failure

  TSB customers have experienced problems receiving money into their accounts due to an IT error, just days after the bank was slammed in a report on its IT problems last year

• November 21, 2019 21 Nov'19

  Swiss packaging manufacturer powers digital maintenance with GE and ServiceMax

  Carton and packaging company SIG, which also sells IoT-connected machines to food and beverage firms, has developed a digital maintenance service

• November 21, 2019 21 Nov'19

  Western Union transfers to AWS cloud

  Western Union is the latest financial services form to set out a future in the Amazon Web Services cloud

• November 20, 2019 20 Nov'19

  Swedish hospitals suffer IT crashes

  Hospitals in Sweden’s West Götaland region have suffered computer problems because of as-yet unexplained hard drive crashes

• November 20, 2019 20 Nov'19

  Massive increase in fraud attacks on TSB customers during IT meltdown

  There was a massive spike in attempts by fraudsters to steal from TSB customers when the bank’s IT systems failed in 2018

• November 20, 2019 20 Nov'19

  Holy grail of digital banking is, at first glance, a new channel, not a new concept

  Details of Google’s plans in the financial services sector have emerged with nothing groundbreaking so far, but the sector is guessing what comes next

• November 18, 2019 18 Nov'19

  How DBS is pushing the limits of IT efficiency

  Besides shrinking its datacentre footprint by 75%, Singapore’s DBS Bank is running twice as many virtual machines on a single socket and decoupling applications from its infrastructure stack

• November 17, 2019 17 Nov'19

  Australian bourse to overhaul technology infrastructure

  The Australian Securities Exchange is embracing digital ledger technology, microservices and DevOps to modernise its core systems

• November 15, 2019 15 Nov'19

  Businesses move key applications off public cloud to save costs

  A new study has shown that while many enterprises are able to keep public cloud costs under control, spending can quickly escalate

• November 13, 2019 13 Nov'19

  Finnish biometric identity plans for seamless air travel

  Finnair and Finavia explore options for automatic digital identification and authentication of air travellers

• November 13, 2019 13 Nov'19

  Bet365 backs DevOps to improve site reliability

  The online betting site is setting up a DevOps team to improve website reliability and ensure applications are deployed quickly

• November 08, 2019 08 Nov'19

  GoCardless and TransferWise create global network for direct debits

  Fintechs’ network will make it easier for small companies to expand their customer bases internationally

• November 07, 2019 07 Nov'19

  Zopa opens testing for its banking products to customers

  Zopa's move into the banking sector is gathering pace as customers test out its savings product

• November 07, 2019 07 Nov'19

  Co-operative Bank extends mortgage service deal with Capita

  Co-operative bank has extended a contract to outsource its mortgage platform in a deal with Capita

• November 07, 2019 07 Nov'19

  Abu Dhabi AI university is key to UAE’s future as the oil dries up

  Abu Dhabi’s fledgling artificial intelligence university is part of a highly ambitious 30-year plan to transform the UAE’s economy and culture

• November 05, 2019 05 Nov'19

  Gartner: The time is right to make IT a boardroom issue

  In many businesses, IT is regarded as an internal service provider and cost centre. Gartner says now is the best time for CIOs to make IT strategic

• November 05, 2019 05 Nov'19

  OpenStack to get standardisation boost in China

  New standards are being developed by the OpenStack Foundation and a standards body to improve the interoperability of OpenStack distributions in China

• November 04, 2019 04 Nov'19

  Thousands apply to Abu Dhabi AI University in first week

  Artificial intelligence university in Abu Dhabi gets more than 3,000 applications in the week following its application process being opened

• October 30, 2019 30 Oct'19

  Legacy monitoring tools hamper digital progress

  Older monitoring tools lack support for microservices, containerisation and serverless computing, Forrester Consulting warns

• October 30, 2019 30 Oct'19

  Cost savings drive business automation

  While businesses are using automation to save money, many also see robotic process automation as essential to support new business initiatives

• October 29, 2019 29 Oct'19

  Post Office IT trial judgement within days

  The judgment in the second trial in a multimillion-pound legal battle over an allegedly faulty IT system at the Post Office is imminent

• October 28, 2019 28 Oct'19

  Stronger regulations needed to fix banking IT problems, say MPs

  Regulators need to use more potent tools to get banks to sort out problems with their IT systems, as customers become more reliant on digital channels