News

IT operations management and IT support

May 22, 2017 22 May'17
Dutch railway uses IoT to reduce people jams

Railway stations in The Netherlands are monitoring the movement of travellers to manage traffic flow and reduce people jams
May 16, 2017 16 May'17
Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience
May 15, 2017 15 May'17
Manchester trams halted by communications failure

A communications systems fault at Transport for Greater Manchester halted Metrolink tram services across the city on Sunday 14 May
May 15, 2017 15 May'17
Why IT needs effective monitoring for cloud applications

IaaS and PaaS free up IT from running day-to-day administration tasks, but the cloud can become a black box, limiting visibility

May 15, 2017 15 May'17
How Microsoft is extending the benefits of Office 365

There are now over 100 million corporate users of Office 365, which provides a great developer opportunity. We find out why
May 10, 2017 10 May'17
Nordic region competes for datacentre dominance

The Nordic region is an attractive region for datacentres as demand for cloud services in the area grows
May 10, 2017 10 May'17
Durham Police to use artificial intelligence to help decide if suspects should be held in custody

Durham Police are to use artificial intelligence to help them decide whether or not to keep suspects in custody
May 09, 2017 09 May'17
Highly skilled professionals at risk of being replaced by computers

Highly skilled jobs will be replaced by artificial intelligence by 2022, says Gartner
May 09, 2017 09 May'17
Large UK businesses increasingly want CEOs to have IT background

More large businesses in the UK want a CEO that has a good understanding of IT
May 04, 2017 04 May'17
Metropolitan Police to hit massive IT overspend

The Metropolitan Police Service is set to massively overspend on IT as it attempts to improve digital policing

April 25, 2017 25 Apr'17
UK trade department in New York to promote fintech firms

Group of financial technology firms taken to New York to show off their knowledge of regulatory compliance software
April 20, 2017 20 Apr'17
Banks suffer average of 85 attempted serious cyber attacks a year, and one-third are successful

Banks face daily cyber attacks, many of which succeed in stealing data, research finds
April 20, 2017 20 Apr'17
InterContinental Hotel Group reveals extent of malware attack

Hotel group InterContinental (IHG) reveals that malware attempting to glean payment card details sat undetected on its network in the US for three months
April 19, 2017 19 Apr'17
How Dutch university quickly connected thousands of students to new learning management system

Dutch university TU Delft is replacing its legacy learning management system after 17 years
April 11, 2017 11 Apr'17
Security as a service on the rise in the UAE

Organisations in the United Arab Emirates are increasingly turning to security services
April 11, 2017 11 Apr'17
‘Can do’ attitude of DevOps teams is driving cloud-first strategies

The cloud-first strategies of businesses across sectors are maturing, with DevOps teams playing a leading role
April 06, 2017 06 Apr'17
Sweden’s Bisnode consolidates outsourced IT

Swedish firm Bisnode brings multiple IT services contracts under one roof
April 05, 2017 05 Apr'17
Middle East enterprises urged to embrace governance, risk and compliance

The enforcement of corporate governance issues is still variable throughout the Middle East and making a strong business case for investment in GRC can be a challenge.
April 05, 2017 05 Apr'17
Technology investments core to JP Morgan Chase success

US investment bank is reaping the benefits of its $9.5bn annual technology spend
April 05, 2017 05 Apr'17
Chocolate maker Barry Callebaut gets sweet on cloud

Chocolate maker Barry Callebaut is increasingly using cloud-based apps to improve productivity and reduce costs
April 05, 2017 05 Apr'17
How to apply DevOps practices to legacy IT

The one constant in legacy systems is that they can’t just be switched off. We find out how Ticketmaster has adapted its legacy IT to DevOps
March 30, 2017 30 Mar'17
HMRC contractors leave over inside IR35 ruling

HMRC has begun classifying its public sector contractors as "inside IR35", prompting fears of a digital "brain drain" at the organisation
March 29, 2017 29 Mar'17
Russian Airline at home in the cloud

S7 Airlines in Russia looks set to move more of its IT to the cloud after successful infrastructure-as-a-service project
March 28, 2017 28 Mar'17
Threats grow in Saudi Arabia’s cyber sector

Saudi Arabia's wealth makes it an attractive target for cyber criminals, but what have been the recent trends in cyber crime?
March 28, 2017 28 Mar'17
1,000 sub-postmasters apply to join IT-related group litigation against Post Office

Group legal action against Post Office relates to allegedly faulty Horizon computer system
March 24, 2017 24 Mar'17
AI and robots will 'create political instability' until humans find new occupations

The belief that advances in technology will create more jobs than they replace may no longer hold true
March 14, 2017 14 Mar'17
Portakabin’s biggest-ever IT investment unifies CRM

Modular construction firm is moving to a single source of business information through cloud technology and services
March 13, 2017 13 Mar'17
Danish shipping company uses blockchain in IBM partnership

Maersk and IBM test out the application of blockchain technology to track and manage the paper trail of shipping containers around the world
March 07, 2017 07 Mar'17
ZF Group opens doors to Hyderabad tech centre

German car parts manufacturer ZF Group opens a technology centre in India to focus on software lead innovation
March 06, 2017 06 Mar'17
Deutsche Bank creates group-wide CIO role

New chief will drive technology transformation across the bank
March 02, 2017 02 Mar'17
MoD ditches spreadsheets for SaaS-based collaboration tool

The Ministry of Defence is taking advantage of G-Cloud for collaboration software to manage its global activities
February 27, 2017 27 Feb'17
Hundreds more sub-postmasters apply to join group action against Post Office

Initial hearing regarding sub-postmasters who say they were wrongly punished for false accounting reveals admission by Post Office legal team
February 17, 2017 17 Feb'17
HPE services and CSC to become DXC Technology

The merger between HP's services division and CSC will launch in April 2017 and is expected to save the companies billions
February 15, 2017 15 Feb'17
UAE bank builds predictive marketing models

Rakbank is using SAS analytics software to better understand its customers following a successful implementation of the supplier’s anti-money laundering software
February 09, 2017 09 Feb'17
Case study: Australia’s Salmat to go cloud-only after getting a taste for the technology

Australian marketing company Salmat plans to move everything it can into the cloud following a highly successful initial SaaS implementation
February 07, 2017 07 Feb'17
Middle East and North Africa public cloud spend to hit $2bn by 2020

Middle East-based organisations are turning to public cloud services, with software as a service driving a major year-on-year spending increase
February 06, 2017 06 Feb'17
APAC businesses turn to DevOps to improve app quality, security

Security validation and metrics are some of the key trends in DevOps this year, according to CA Technologies
February 03, 2017 03 Feb'17
London Fire Brigade system crashes cause delays reacting to emergencies

Control room system crashes have been causing delays in London Fire Brigade response times
January 26, 2017 26 Jan'17
Human-centric technologies will dominate next three years

Accenture says businesses will develop technology and services to match human behaviour in the next few years
January 23, 2017 23 Jan'17
Singapore and Indonesia stand out for IT spend in Apac banking sector

Singapore is the top spender on IT for banking of all developed economies in the Apac region, while Indonesia has the fastest growth rate in IT spending
January 17, 2017 17 Jan'17
Blockchain can cut investment bank infrastructure costs by 30%

Investment banks can make huge cuts to their IT infrastructure costs through blockchain, according to analysis
January 17, 2017 17 Jan'17
HSBC appoints technology advisers to keep pace with IT changes

Bank hopes to gain knowledge about technologies such as artificial intelligence and biometric security through its new technology advisory board
January 16, 2017 16 Jan'17
Australian government technology suffers failure after failure

Former government IT leader says Australia’s IT is so bad that if the government were a private sector organisation, it would fail
January 10, 2017 10 Jan'17
Cyber security scare stories could sharpen focus at banks

There are continual cyber attacks on banks, and although most are repelled, there is significant room for improvement
January 04, 2017 04 Jan'17
Dubai-based Aramex optimises branch office connectivity

How global logistics firm streamlined its branch office operations in the Middle East
January 04, 2017 04 Jan'17
Customer-first approach will make 2017 a challenge for Dutch CIOs

CIOs in the Netherlands could see their strategies lead to thousands of jobs being cut as businesses automate
December 13, 2016 13 Dec'16
Metro Bank moves IT infrastructure to cloud

Metro Bank moves its IT infrastructure to a private Rackspace cloud platform, which will allow it to keep up with the latest technologies and reduce costs
December 07, 2016 07 Dec'16
The United Arab Emirates enterprise IT trends for 2017

The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT
December 06, 2016 06 Dec'16
London Stock Exchange opens tech services centre in Sri Lanka

The London Stock Exchange increases its technology support services operation in Sri Lanka
December 05, 2016 05 Dec'16
Top 10 ANZ enterprise IT stories of 2016

Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016