News

IT operations management and IT support

• February 02, 2018 02 Feb'18

  CIO interview: Aaron Powell, CDO, NHS Blood and Transplant

  NHS Blood and Transplant chief digital officer Aaron Powell explains why pushing a digital transformation agenda has a real impact on people’s lives

• January 31, 2018 31 Jan'18

  Capita to offload non-core business units

  Capita reveals it might sell some of its non-core business units after issuing a profit warning, which the CEO partly blames on its business being too broad and complex

• January 31, 2018 31 Jan'18

  Swedish banks embrace rapidly evolving chatbots

  Artificial intelligence is playing an increasingly important business role for Sweden’s banks – and chatbots are the starting point for many

• January 31, 2018 31 Jan'18

  IT Priorities 2018: Why IT must change its approach to Windows 10

  Windows 10 is set to be a top priority for IT departments this year, but it should be seen as more than just a desktop operating system upgrade

• January 31, 2018 31 Jan'18

  What CIOs need to watch out for in digital transformation

  IT head honchos will need to consider new performance indicators, adopt an embedded digital business model and build up an enterprise-wide digital platform to avoid digital deadlock

• January 29, 2018 29 Jan'18

  Superfast broadband available to 95% of country

  The UK government has announced it has reached its target for making superfast broadband available

• January 25, 2018 25 Jan'18

  Hours lost on patching Meltdown and Spectre flaw

  IT administrators have already lost hours installing the processor patch from Intel, which causes PCs to lock up and systems to crash and slow down

• January 25, 2018 25 Jan'18

  Robots are needed to manage the automation robots

  The next decade will see robots transform from invisible forces obeying our commands to lifelike objects interacting with humans on a daily basis

• January 24, 2018 24 Jan'18

  Sweden puts government IT outsourcing under increased scrutiny

  Government introduces rules to tighten security in IT outsourcing deals following a very public data leak last year

• January 24, 2018 24 Jan'18

  Clydesdale and Yorkshire Bank Group uses ServiceNow to support transformation

  IT service management adapts to faster and faster time-to-market pressure with a new framework that aims to deliver continuous service improvement

• January 23, 2018 23 Jan'18

  Modern methodology gives Sweden’s 100-year-old SKF a digital push

  Long-established engineering company takes a leaf out of the startup guide to software development

• January 18, 2018 18 Jan'18

  451 Research shines light on how enterprise attitudes to digital transformation are evolving

  Enterprises are capitalising on their infrastructure upgrades and are increasing their use of cloud to take advantage of emerging technologies and accelerate business change, says 451 Research

• January 18, 2018 18 Jan'18

  Demand for cloud services drives increase in IT outsourcing

  Cloud services spending in Europe, the Middle East and Africa offset a drop in traditional IT outsourcing in 2017

• January 11, 2018 11 Jan'18

  Retail banking regulations hit UK with the potential of a ‘Big Bang’ moment

  The UK retail banking sector is at the beginning of a journey towards to a more competitive future as new regulation hits them

• January 10, 2018 10 Jan'18

  UAE tech growth prompts firms to review internal IT security

  As IT becomes more prominent in the UAE economy, more and more internal connections between people and systems are created, all of which need to be secured

• January 10, 2018 10 Jan'18

  Marks and Spencer eyes £30m annual cost savings from digital-first retail push

  High-street retailer has fleshed out plans to put digital at the heart of its business to boost operational efficiency in response to changing consumer demands

• January 09, 2018 09 Jan'18

  Cyber attacks in 2017 drive Nordic security efforts

  The volume of cyber attacks last year has increased boardroom focus on security in the Nordic region

• January 08, 2018 08 Jan'18

  Telco outsources digital transformation to Infosys

  Belgium's biggest telco will cut legacy systems as part of a digital transformation project

• January 05, 2018 05 Jan'18

  London attracted record tech investment in 2017

  London-based tech firms received record levels of venture capital funding last year

• January 04, 2018 04 Jan'18

  Nordic banks face digitisation decisions over PSD2

  With the latest version of the EU payment services directive coming into force, traditional Nordic banks can’t afford to slow their digital transformations

• January 03, 2018 03 Jan'18

  Top IT priorities for Nordic CIOs in 2018

  Nordic CIOs tell Computer Weekly about their intentions for the year ahead

• December 22, 2017 22 Dec'17

  Air New Zealand to trial digital translation technology

  Airline becomes one of the first companies to try out a business case for Google's real-time translation technology

• December 20, 2017 20 Dec'17

  Sweden’s Stena Line sets sail for digital transformation

  Ferry operator’s CTO tells Computer Weekly how the company can differentiate itself by using digital tools to make its processes more efficient

• December 19, 2017 19 Dec'17

  Top 10 enterprise IT in the Nordics stories in 2017

  The Nordic region might be best known in IT circles for its startup communities – but it has much more to offer

• December 08, 2017 08 Dec'17

  Critical border IT systems won’t be ready before Brexit, says PAC report

  Of the 85 IT systems at the UK border, 30 will need to be replaced or changed due to Brexit, but critical new or updated border IT systems won’t ready by the time the UK leaves the EU, PAC report finds

• December 08, 2017 08 Dec'17

  Santander UK recruits digital banking expert from Barclays

  Santander UK has poached Michael Harte from Barclays to drive digital transformation

• December 06, 2017 06 Dec'17

  CIO interview: Carlos Abarca, TSB

  Carlos Abarca is guiding TSB through its migration from systems hosted by a competitor to a digitally focused in-house core banking platform.

• December 06, 2017 06 Dec'17

  Mayor of London opens Bangalore office to strengthen links with Indian businesses

  City of London’s office in India’s tech hub aims to promote Indian investment and IT jobs in UK capital

• December 05, 2017 05 Dec'17

  Third of Sweden's IT providers could be gone in two years

  The IT services sector in Sweden will be decimated as hundreds of local suppliers disappear

• November 29, 2017 29 Nov'17

  As Meg Whitman steps down, HPE fleshes out hybrid ambitions

  Hybrid IT represents a $100bn business, and is a segment HPE has set its sights on

• November 28, 2017 28 Nov'17

  Fintech is increasing operational risk to banks

  European Banking Association report reveals fear of greater operational risk because of increased take-up of fintech in financial services sector

• November 26, 2017 26 Nov'17

  UK only average in terms of digital public services

  UK government has the innovation skills to become a digital public services leader, but needs to improve the ID and authentication that sits underneath it to reach this goal

• November 22, 2017 22 Nov'17

  CIO interview: David Southern, director of ICT, WWF UK

  In his 17 years in the IT department at the WWF, David Southern has seen many changes – and the advent of cloud computing is one of the biggest

• November 21, 2017 21 Nov'17

  Nordic CIO interview: Emil Dahlin, Svevia

  Swedish construction company Svevia is transforming digitally, driven by chief information officer Emil Dahlin

• November 09, 2017 09 Nov'17

  Bangalore offers the best ecosystem for digital transformation, says Economist report

  Bangalore ranked as the number one location for businesses looking to access the right ecosystem to support digital transformation

• October 31, 2017 31 Oct'17

  Image recognition system clears cheques in one day

  All cheques paid in the UK will be cleared on the next working day once an image-based clearing system is fully rolled out

• October 30, 2017 30 Oct'17

  Court dates set for Post Office accounting system trials

  An end is in sight for sub-postmasters’ campaign against alleged wrongful prosecution, which they blame on a faulty computer system

• October 27, 2017 27 Oct'17

  Nordea lays off 6,000, citing digital transformation as the driver

  Nordea is cutting staff as a result of its ongoing digital transformation, which means it needs less people

• October 19, 2017 19 Oct'17

  Post Office computer system legal case reaches important procedural juncture

  Sub-postmasters group action against the Post Office reaches an important milestone

• October 19, 2017 19 Oct'17

  Norway’s Trondheim embraces the cloud with Google G Suite

  Municipality is reaping the benefits of moving productivity software to the cloud

• October 18, 2017 18 Oct'17

  Cloud service spending almost matches traditional IT outsourcing

  Traditional outsourcing spending has plummeted in the latest three-month period, but spending on cloud-based IT services is going some way to filling the void

• October 16, 2017 16 Oct'17

  How technology is transforming healthcare delivery in Gulf region

  IT will transform the healthcare sector in the Gulf Cooperation Council countries over the coming years

• October 12, 2017 12 Oct'17

  UK bank Standard Chartered opens IT service centre in Bangalore

  Bank is expanding its operation in India, which provides business services to its operations globally

• October 10, 2017 10 Oct'17

  Abu Dhabi transport department uses drones to improve traffic flows

  Data collected by live video stream from drones is analysed at control centre to help alleviate traffic jams and other issues

• October 03, 2017 03 Oct'17

  CIOs moving to revenue-generating roles

  Gartner survey shows changing role for CIOs to cover revenue generation and deriving value from data, and spending less time on traditional IT delivery

• October 02, 2017 02 Oct'17

  Hard Brexit would see UK tech exports fall by £1.7bn

  UK manufacturers including those in the technology sector will lose billions of pounds of export revenue if the government completes a hard Brexit

• September 27, 2017 27 Sep'17

  UK-EU talks have failed to raise confidence of IT leaders

  IT decision-makers are no more confident about how Brexit will affect them despite this year’s general election and talks between the EU and the UK

• September 25, 2017 25 Sep'17

  Amazon launches Middle East region

  Amazon opens its latest delivery hub in Bahrain to serve customers in the Middle East

• September 22, 2017 22 Sep'17

  Uber fails to get licence to operate in London renewed

  Transport for London has rejected Uber's application for its licence renewal, citing a lack of corporate responsibility as the reason

• September 20, 2017 20 Sep'17

  Blockchain tests delivering results and IBM seen as leader

  Businesses that have invested in trials of blockchain technology will repeat their investments