News
IT operations management and IT support
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February 03, 2020
03
Feb'20
Cost-cutting and digital transformation spur increased European IT outsourcing in 2019
The need to rein in costs while digitally transforming has led to growth in traditional and as-a-service base outsourcing
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January 29, 2020
29
Jan'20
Inside DXC Technology’s APAC playbook
DXC Technology’s CTO for Asia-Pacific talks up efforts to support the region’s enterprises that are in varying stages of digital transformation
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January 29, 2020
29
Jan'20
AI is transforming the Nordic workplace – and it won’t stop there
Nordic startups are applying artificial intelligence to address workplace challenges, with HR and operations managers across the world watching
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January 29, 2020
29
Jan'20
Apple posts record-breaking quarter, but prepares for Coronavirus impact
The Coronavirus outbreak is having a direct impact on Apple’s supply chain and its Chinese retail stores and channel partners
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January 27, 2020
27
Jan'20
Police sent information about potential Fujitsu staff perjury in subpostmaster prosecutions
The police have been asked to consider information from a High Court judge questioning evidence given by Fujitsu staff in criminal trials of Post Office subpostmasters
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January 24, 2020
24
Jan'20
Gender funding gap reveals complacency in the Nordics
Tech investors are biased towards men when it comes to investing – even if they are not aware of it
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January 21, 2020
21
Jan'20
Millions lost due to lack of effective IT operations monitoring
The complexity of modern IT systems means it can be impossible to identify the root cause of a failure
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January 21, 2020
21
Jan'20
Two-fifths of Middle East IT staff would change job for more money
IT professionals in the Middle East are mostly motivated by money when it comes to finding a new job, according to a Computer Weekly survey
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January 20, 2020
20
Jan'20
Over a quarter of Middle East businesses have no women in their IT department
Businesses in the Middle East are failing to balance their IT workforces between men and women, and a quarter have no women in IT roles
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January 20, 2020
20
Jan'20
Spanish bank applies AI to staff training
CaixaBank uses artificial intelligence to help its staff find and access the most relevant training resources
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January 20, 2020
20
Jan'20
Modern telecoms has opened up Sweden’s far north
Modern telecom infrastructures mean datacentres can be further away from users, and environmental and cost advantages are to be had in locations such as Sweden’s far north
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January 16, 2020
16
Jan'20
Lloyds Banking Group to create digital workplace with Microsoft
Bank is transforming how its staff work as part of a multibillion-pound digital transformation
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January 15, 2020
15
Jan'20
TSB signs up IBM Services and announces Edinburgh tech hub
TSB has contracted IBM to provide hybrid cloud services as part of its £120m digital transformation plans, which will see more tech jobs in Scotland
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January 15, 2020
15
Jan'20
Government distances itself from Post Office decisions in Horizon IT litigation
Department for Business, Energy & Industrial Strategy says it did not make decisions in the Post Office’s recent court battle
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January 15, 2020
15
Jan'20
Royal Bank of Canada gives Mencap a ‘leg-up’ in automating processes
UK charity gets help from Canadian bank in a collaboration aimed at creating a robotic workforce
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January 14, 2020
14
Jan'20
What is behind Stockholm’s datacentre boom?
Datacentres are springing up in Stockholm – but what is drawing major IT companies to the Swedish capital?
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January 14, 2020
14
Jan'20
MLL Telecom appoints new CEO
Shaun Ledgerwood succeeds Gary Marven as chief executive as network services provider seeks to maintain momentum as a technology supplier to public and private sector organisations
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January 14, 2020
14
Jan'20
Why subpostmasters are calling on the government to pay Horizon trial costs
The damages that subpostmasters will receive after their court victory against the Post Office fall well short of their calculated losses
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January 14, 2020
14
Jan'20
Windows 7: Dead or alive?
Far from being dead and buried, Windows 7 is set to remain alive and kicking in many organisations as they struggle with complex migration challenges
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January 10, 2020
10
Jan'20
Subpostmaster group calls for government to pay legal costs for Horizon trial
The group of subpostmasters that defeated the Post Office in court over a faulty IT system are calling for the government to pay the costs of the legal action
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January 08, 2020
08
Jan'20
Deliveroo exceeds tech recruitment target in Edinburgh
Food delivery firm has increased the number of technology staff it wants in its Edinburgh hub
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January 06, 2020
06
Jan'20
Iran likely to hit back with cyber attacks, security experts warn
The possibility of cyber attack by threat groups acting on behalf of the Iranian government has dramatically increased following US actions in Iraq
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January 02, 2020
02
Jan'20
Call for former Post Office CEO to step down from public roles after IT court battle lost
Conservative peer is calling for former Post Office CEO to step down from high-profile public roles for her part in Horizon IT scandal
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December 30, 2019
30
Dec'19
Top 10 enterprise IT in the Benelux region stories of 2019
Here are Computer Weekly’s top enterprise IT stories from the Benelux region over the past year
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December 27, 2019
27
Dec'19
Top 10 financial services IT stories of 2019
Here are Computer Weekly’s top 10 financial services and fintech stories of 2019
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December 24, 2019
24
Dec'19
Former Post Office CEO apologises to subpostmasters over Horizon scandal
Subpostmasters criticise former CEO’s apology for their suffering as “too little, too late”
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December 19, 2019
19
Dec'19
Criminal Courts Review Commission to review Horizon judgment ‘swiftly’
The CCRC’s review of potentially unfair prosecutions of subpostmasters is just one of the unresolved issues in in relation to subpostmasters’ battle with the Post Office over its faulty IT system
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December 17, 2019
17
Dec'19
Subpostmasters proved right on IT system failures as calls for full public inquiry mount
Post Office has been “in denial” about the robustness of its core retail system, which a judge said was to blame for problems experienced by subpostmasters in a multimillion-pound group action
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December 13, 2019
13
Dec'19
Subpostmasters got the best deal possible in legal battle with the Post Office, says lawyer
Subpostmasters ended their legal battle with the Post Office at the optimal time, according to the lawyer that managed the High Court action
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December 12, 2019
12
Dec'19
Why Lendlease is embracing digital twin technology
Australia-based property developer Lendlease is using digital twins and other technologies to break the bulwark of rising costs and declining productivity in the construction sector
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December 11, 2019
11
Dec'19
Lloyd's of London secures £300m for digital transformation
Lloyd's of London has secured funding for a modernisation programme that will start next year
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December 11, 2019
11
Dec'19
Post Office settles legal dispute with subpostmasters, ending 20-year battle for lead claimant
The Post Office has settled its long-running legal dispute with subpostmasters, and will pay £57.75m in damages
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December 10, 2019
10
Dec'19
APAC IT leaders lay out priorities for 2020
Robotic process automation and data analytics are among the top priorities for IT leaders in the Asia-Pacific region in the new year
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December 10, 2019
10
Dec'19
Autonomous ships on Dutch horizon
The Port of Rotterdam is creating an environment where autonomous ships will become the norm, through IoT and IBM Watson
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December 06, 2019
06
Dec'19
Dutch government must sort IT mess as priority
Dutch government lacks the knowledge and skills for its own IT strategy, according to scathing report
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December 06, 2019
06
Dec'19
Dutch government must facilitate and coordinate a broad eID system
The Dutch government should push for an electronic ID system for its citizens that works across the public and private sectors, according to a report
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December 05, 2019
05
Dec'19
UK financial services regulators tell banks to own their IT disasters
Financial services regulators propose tighter rules for firms to reduce the adverse effects of operational problems, such as IT outages
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December 03, 2019
03
Dec'19
HPE takes aim at hybrid IT management as a service
Starting with its GreenLake family, HPE is building out a hybrid platform from the edge to the cloud
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December 02, 2019
02
Dec'19
Goldman Sachs reins in cloud-based retail challenger in UK
Bank does not want rapidly expanding Marcus to breach deposits threshold at which UK banks have to ring-fence their retail operations
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November 28, 2019
28
Nov'19
TSB neglected to assess capabilities of main IT provider in its failed system migration
TSB failed to properly assess and manage the internal service provider that lead its botched IT migration
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November 28, 2019
28
Nov'19
Telefónica reveals global restructuring plan
Global telco to undergo wholesale changes to prioritise markets where it says it can be relevant and grow sustainably in the long term
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November 26, 2019
26
Nov'19
Peer calls for clear-out of Post Office board after Court of Appeal confirms major court defeat
Conservative peer championing subpostmasters’ long-running battle with Post Office suggests management clear-out after Court of Appeal rejects appeal bid
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November 25, 2019
25
Nov'19
Nationwide building society opens up systems through mortgage API
Nationwide Building Society is trialling an application programming interface that will enable its mortgage brokers to link directly to some of its systems
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November 25, 2019
25
Nov'19
How ServiceNow is empowering Asia’s mobile workforce
ServiceNow’s newly minted managing director in Asia talks up the company’s sweet spots and traction in the region, and what it’s doing to abstract away workflow complexities for mobile workers
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November 22, 2019
22
Nov'19
TSB tech woes continue with overnight systems failure
TSB customers have experienced problems receiving money into their accounts due to an IT error, just days after the bank was slammed in a report on its IT problems last year
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November 21, 2019
21
Nov'19
Swiss packaging manufacturer powers digital maintenance with GE and ServiceMax
Carton and packaging company SIG, which also sells IoT-connected machines to food and beverage firms, has developed a digital maintenance service
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November 21, 2019
21
Nov'19
Western Union transfers to AWS cloud
Western Union is the latest financial services form to set out a future in the Amazon Web Services cloud
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November 20, 2019
20
Nov'19
Swedish hospitals suffer IT crashes
Hospitals in Sweden’s West Götaland region have suffered computer problems because of as-yet unexplained hard drive crashes
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November 20, 2019
20
Nov'19
Massive increase in fraud attacks on TSB customers during IT meltdown
There was a massive spike in attempts by fraudsters to steal from TSB customers when the bank’s IT systems failed in 2018
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November 20, 2019
20
Nov'19
Holy grail of digital banking is, at first glance, a new channel, not a new concept
Details of Google’s plans in the financial services sector have emerged with nothing groundbreaking so far, but the sector is guessing what comes next