News

IT operations management and IT support

• January 13, 2021 13 Jan'21

  European IT outsourcing spend up in 2020 after cloud boost

  IT outsourcing sector growth is an indication that businesses are beginning to see light at the end of the tunnel amid the Covid-19 pandemic and the economic disruption it has brought

• January 13, 2021 13 Jan'21

  Critical zero-day features in first Patch Tuesday of 2021

  Microsoft releases fixes for 84 bugs on the first Patch Tuesday of 2021, including a critical zero-day vulnerability in Microsoft Defender

• January 11, 2021 11 Jan'21

  APAC firms’ ‘future readiness’ a mixed bag

  Led by firms in China, Singapore and Australia, just over a quarter of businesses in APAC fit the bill as a future-ready business, study finds

• January 11, 2021 11 Jan'21

  New SolarWinds CEO sets out rescue plan

  Customers can expect to see more regular and thorough checks on SolarWinds products, alongside greater engagement with the security community

• January 11, 2021 11 Jan'21

  Jobs in fintech bounce back after brief lockdown lull

  Fintechs and payments companies need to make staff recruitment a priority as talent pool shrinks

• January 11, 2021 11 Jan'21

  Kaspersky claims link between Solorigate and Kazuar backdoors

  Researchers say they have found specific code similarities between the Solorigate/Sunburst malware and the Kazuar backdoor, suggesting some relationship

• January 08, 2021 08 Jan'21

  British Gas tackles omnichannel customer correspondence

  Utility firm hopes to map out customer communications to help deliver a better customer experience and improve the business

• January 07, 2021 07 Jan'21

  Hackney Council data leaked by Pysa ransomware gang

  Council data stolen in October is leaked online in a double extortion attack

• January 07, 2021 07 Jan'21

  Robust member administration system indispensable for Dutch Coeliac Society

  Organisation had to find a dedicated member administration system to support existing members, new members and countless volunteers

• January 06, 2021 06 Jan'21

  SolarWinds attack almost certainly work of Russian spooks

  Investigations into the far-reaching SolarWinds Solorigate attack did not let up during the holidays

• January 06, 2021 06 Jan'21

  NHS trust says appointment processes robust despite criticism of role for Post Office scandal CEO

  NHS trust defends its director appointment process following an external review of its recruitment of former Post Office CEO Paula Vennells

• January 05, 2021 05 Jan'21

  Banking trade body calls for increased contactless payment limit

  UK Finance proposes an increase in the limit on spending using contactless cards

• January 04, 2021 04 Jan'21

  Caerphilly council delivers free school meals through automation

  Welsh council expands its robotic process automation project, which has successfully helped the council deliver free school meals during the Covid-19 pandemic

• December 30, 2020 30 Dec'20

  Top 10 Benelux IT stories of 2020

  Here are Computer Weekly’s top 10 Benelux IT stories of 2020

• December 24, 2020 24 Dec'20

  Top 10 Middle East stories of 2020

  Here are Computer Weekly’s top 10 Middle East stories of 2020

• December 23, 2020 23 Dec'20

  Top 10 Australia IT stories of 2020

  Here are Computer Weekly’s top 10 Australia IT stories of 2020

• December 23, 2020 23 Dec'20

  Wipro acquires IT units at German wholesalers

  German wholesaler Metro has sold IT units to Indian IT services company Wipro, as part of a long-term agreement

• December 22, 2020 22 Dec'20

  Top 10 end-user computing stories of 2020

  Here are Computer Weekly’s top 10 end-user computing stories of 2020

• December 21, 2020 21 Dec'20

  Nordic CIO interview: Åsa Melvanius, Lund municipality

  For Åsa Melvanius, CDO at the Swedish municipality of Lund, created a “robot factory” that has saved the city more than 6,500 hours by automating routine processes

• December 21, 2020 21 Dec'20

  Top 10 enterprise IT in the Nordics stories of 2020

  Here are Computer Weekly’s top 10 Nordic enterprise IT stories of 2020

• December 21, 2020 21 Dec'20

  Top 10 artificial intelligence stories of 2020

  AI has moved beyond a tool for web giants and internet startups to something mainstream businesses should take seriously

• December 20, 2020 20 Dec'20

  THKD taps SAP and Azure to improve patient experience

  Malaysian healthcare group THKD is deploying new SAP systems and plans to tap Azure’s cloud infrastructure to enhance patient experience

• December 18, 2020 18 Dec'20

  Prepare for bringing people back to the office with the Nordic tech startup blueprint

  Business can learn lessons from Nordic tech startups to prepare employees to return to the office after Covid restrictions

• December 18, 2020 18 Dec'20

  Utility supplier People’s Energy has entire customer list stolen

  All 270,000 customers of People’s Energy, a renewable energy startup, have had their details compromised in a major data breach incident

• December 18, 2020 18 Dec'20

  SolarWinds cyber attack is ‘grave risk’ to global security

  More victims of the SolarWinds Orion Sunburst cyber attack are being identified as the massive scale of the Russia-linked cyber espionage campaign becomes more clear

• December 17, 2020 17 Dec'20

  Post Office suffers latest court defeat in Horizon IT scandal

  Court of Appeal indicates subpostmasters can pursue appeal route that could do more damage to Post Office’s reputation

• December 17, 2020 17 Dec'20

  Dodgy browser extensions put social media users at risk

  More than three million users of third-party browser extensions for Instagram, Facebook, Vimeo and others have been infected with malware, according to Avast

• December 17, 2020 17 Dec'20

  NHS Scotland taps Check Point to secure Covid-19 data

  NHS National Services Scotland is working with security firm Check Point to safeguard its sensitive data in the cloud and support its work on the coronavirus

• December 17, 2020 17 Dec'20

  FireEye and partners release SolarWinds kill-switch

  A so-called kill-switch for the dangerous SolarWinds Sunburst attack should allay some user fears, but is not a full fix for the issue

• December 17, 2020 17 Dec'20

  UK police unlawfully processing over a million people’s data on Microsoft 365

  The roll-out of Microsoft 365 to dozens of UK police forces may be unlawful, because many have failed to conduct data protection checks before deployment and hold no information on their contracts

• December 16, 2020 16 Dec'20

  Singapore employees want more support for remote working

  Singapore workers faced challenges in accessing internal company resources, spotty connections and had to use their personal devices for business while working remotely

• December 15, 2020 15 Dec'20

  UK government unveils details of upcoming online harms rules

  Online Harms Bill due early 2021 will introduce GDPR-style fines for technology companies that breach online duty of care rules

• December 15, 2020 15 Dec'20

  SolarWinds cyber attack: How worried should I be, and what do I do now?

  Security teams across the world are on high alert as more details emerge of the widespread SolarWinds ‘Sunburst’ attack. What do defenders need to do next?

• December 15, 2020 15 Dec'20

  Finland examines wider use of AI video camera technology

  Authorities in Helsinki will use artificial intelligence and video technologies to help them automate monitoring of crowds

• December 15, 2020 15 Dec'20

  Air purifier manufacturer creates IoT service in the cloud

  Sweden’s Blueair introduces new functionality for customers through a cloud-based internet of things platform

• December 14, 2020 14 Dec'20

  FireEye identifies flaw in networking monitoring software as US agencies attacked

  Cyber security company says investigations have revealed security breach occurred because of a flaw in a network monitoring software

• December 14, 2020 14 Dec'20

  Appointment of disgraced former Post Office executive at Welsh FA questioned by MP

  The appointment of a former Post Office executive, who tried to mislead a judge, in the Football Association of Wales has been questioned by an MP

• December 13, 2020 13 Dec'20

  Singapore trials beacons to bolster police operations

  Police beacons equipped with video cameras, sirens, floodlights and speakers are being deployed at two parks to improve public safety in a year-long trial

• December 11, 2020 11 Dec'20

  Disputed PostgreSQL bug exploited in cryptomining botnet

  PGMiner cryptomining botnet remained unnoticed by exploiting a disputed CVE in PostgreSQL

• December 11, 2020 11 Dec'20

  Surge in Covid-19 vaccine phishing scams reported

  Check Point and KnowBe4 share details of a growing number of phishing campaigns using the prospect of a Covid-19 vaccine as a lure

• December 11, 2020 11 Dec'20

  History made as subpostmasters wrongly prosecuted in Horizon IT scandal have convictions quashed

  Six subpostmasters who were wrongly prosecuted for accounting shortfalls caused by computer errors have their convictions quashed after years of campaigning

• December 10, 2020 10 Dec'20

  Challenger banks hindered by lack of customer confidence

  Despite an acceleration in the use of digital banking services, challenger banks face the obstacle of winning customer trust

• December 09, 2020 09 Dec'20

  Gousto uses PagerDuty to cope with lockdown business boom

  The recipe box startup has seen a huge growth in demand for its products as people shop for online dinners, which put a strain on its helpdesk

• December 09, 2020 09 Dec'20

  Patch Tuesday: Microsoft presents just 58 CVEs for Christmas

  The final Patch Tuesday of 2020 contains 58 fixes, a minnow compared to some recent drops, but many are still of high importance

• December 09, 2020 09 Dec'20

  There’s no going back to pre-pandemic security approaches

  The cyber security world will probably never return to its pre-pandemic state, and different approaches to security will come to the fore in 2021

• December 08, 2020 08 Dec'20

  Societe Generale latest banking giant to cut costs and increase digital investment

  French bank Societe Generale is merging two retail brands and increasing investment in its digital offering to meet its ambitious customer acquisition plans

• December 08, 2020 08 Dec'20

  Russian state actors exploiting VMware bug to hijack data, users warned

  Russian APT groups are actively exploiting a vulnerability in VMware products to access protected data, according to latest warnings

• December 08, 2020 08 Dec'20

  Tesco uses Netcall to speed up insurance claims process

  An in-house team has used a low-code platform from Netcall to develop an application for Tesco Underwriting

• December 07, 2020 07 Dec'20

  Post Office IT scandal CEO Paula Vennells jumps NHS ship as pressure mounts

  CEO at the centre of the scandal that saw innocent people bankrupted and some sent to prison steps down from NHS role as pressure for her resignation grows

• December 07, 2020 07 Dec'20

  A trillion dollars lost to cyber crime every year

  Data collated by McAfee and the Centre for Strategic and International Studies highlights the growing impact of cyber crime