News
IT operations management and IT support
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February 08, 2016
08
Feb'16
CIO interview: Johan Kestens, ING Belgium
ING Belgium’s CIO talks to Computer Weekly in depth about the technology-driven changes in the banking sector
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January 27, 2016
27
Jan'16
CIO interview: Jo De Vliegher, Hydro
The CIO at Norway's Hydro has established an IT department that allows for regional autonomy and central guidance at the same time
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January 26, 2016
26
Jan'16
Blue light services should share control rooms and IT, Home Office says
The Home Office plans to make emergency services collaboration mandatory and to join up back-office IT and control rooms
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January 25, 2016
25
Jan'16
Alstom outsources IT transformation to HCL Technologies
Train engineering company Alstom has outsourced its IT to HCL Technologies as part of a five-year transformation project
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January 06, 2016
06
Jan'16
CIO interview: Mats Hultin, Saab Group
Saab Group's CIO talks to Computer Weekly about the huge challenge of integrating 40 separate IT organisations into one
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December 03, 2015
03
Dec'15
Home Office e-Borders programme costs to reach £1.1bn by 2019, says NAO report
The failed e-Borders programme has cost £830m to date, with a further £275m projected costs before the Home Office produces new systems in-house, due to go live in 2019
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December 01, 2015
01
Dec'15
CIO interview: Jesper Riis, DSV
IT plays a business-critical role at Danish logistics and transportation company DSV. CIO Jesper Riis tells Computer Weekly about his current challenges
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November 30, 2015
30
Nov'15
What type of CIO do you want to be?
There are three types of CIO, a major global research study has revealed. Which type would you like to be – trusted operator, change instigator or business co-creator?
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November 27, 2015
27
Nov'15
Case study: Tideway uses private cloud to manage London ‘super sewer’ infrastructure
Infrastructure services director explains why Tideway has opted for a managed, private cloud setup to support sewer project
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November 25, 2015
25
Nov'15
Spending review: Osborne gives NHS £1bn for technology boost
The NHS will get £1bn to spend on technology – including an interoperable patient record system – chancellor George Osborne has announced
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November 20, 2015
20
Nov'15
CIO interview: Lone Bundgaard, Coloplast
IT development head at Danish medical products and services company plays core role in major change to how the company engages with its customers
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November 18, 2015
18
Nov'15
Traditional datacentres ill-equipped to cope with IoT demands, warn technology experts
BBC data scientist and Coca Cola CTO question if the datacentre is the right place to store, process and analyse IoT data
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November 18, 2015
18
Nov'15
Post Office IT support email reveals known Horizon flaw
An email from Post Office IT support reveals a problem with the Horizon system and supporting processes that could lead to accounting errors
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November 11, 2015
11
Nov'15
NHS Education for Scotland chooses PA Consulting Group to develop digital learning resources
NHS Education for Scotland (NES) signs PA Consulting Group to develop its “one stop shop” digital platform of learning resources for NHS staff
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November 05, 2015
05
Nov'15
Communication Workers Union warns subpostmasters of flaw in Post Office Horizon accounting system
The union that represents Post Office subpostmasters has warned of a problem with the Horizon accounting system at the centre of a long-running dispute
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November 04, 2015
04
Nov'15
The pros and cons of treating internal IT like a business
Aligning IT with the business has become a CIO mantra – but now digitisation has pushed IT to the top of the business agenda
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November 02, 2015
02
Nov'15
CIO interview: Torben Høeg Bonde, Vestas
The CIO at Danish wind turbine company Vestas is playing a key role in turning the company into a software supplier
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October 26, 2015
26
Oct'15
Outsourcing renewals: Where do I source services?
With thousands of IT services contracts coming up for renewal, CIOs should take a careful look at where they source services from
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October 22, 2015
22
Oct'15
CIO interview: Frans Westerlund, Fiskars
Fiskars CIO Frans Westerlund tells Computer Weekly about the challenges faced by IT when a business instigates a major strategic transformation
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October 21, 2015
21
Oct'15
Nationwide Building Society outsources IT infrastructure
Nationwide has outsourced its IT infrastructure to Capgemini for the next five years to bring it up to date for the digital age
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October 16, 2015
16
Oct'15
ServiceNow powers Royal Mail multi-sourcing
As part of its £500m IT transformation, Royal Mail has deployed ServiceNow to manage new suppliers
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October 08, 2015
08
Oct'15
Gloucester City Council extends Civica IT outsourcing deal
The council’s outsourcing deal with Civica will not end until October 2021, as it signs a three-year extension contract
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August 26, 2015
26
Aug'15
CIO interview: Elisabeth Stjernstoft, Apoteket
When the Swedish government introduced competition to the pharmaceuticals sector in 2009, the former monopoly faced a major IT transformation
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August 05, 2015
05
Aug'15
HMRC to transfer 250 Capgemini staff in-house ready for Aspire contract end
HMRC’s Aspire outsourcing contract will be replaced by slowly bringing staff in-house to give the department more control over IT
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June 25, 2015
25
Jun'15
John Swainson, president of Dell Software, argues the case for rethinking datacentres
Having previously worked for Silver Lake, CA and IBM, Swainson now heads the company’s software business
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June 23, 2015
23
Jun'15
Bet365: A company betting on its own technology innovations
While many sites make great use of agile development, run on the cloud and are built on Java and JavaScript, Bet365 is doing IT its own way
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June 09, 2015
09
Jun'15
Case study: What the enterprise can learn from Etsy's DevOps strategy
Jon Cowie, operations engineer at online marketplace Etsy, advises enterprises on how to develop a DevOps-friendly business culture
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May 29, 2015
29
May'15
A tale of two boxes: Choosing between Box and Dropbox
Box and Dropbox are in the content and collaboration business, but the two cloud services have taken very different approaches
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May 21, 2015
21
May'15
Canonical's Mark Shuttleworth talks about space, drones and smartphones
Mark Shuttleworth, founder of Canonical, strives towards the vision of a converged handheld device
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May 18, 2015
18
May'15
Whitehall technology chiefs vetoed new Windows XP support deal
Government technology chiefs vetoed a new deal with Microsoft to continue Windows XP support to force laggards to move off the OS
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April 29, 2015
29
Apr'15
Vodafone sends network in a backpack to Nepal earthquake zone
Vodafone’s charitable arm, the Vodafone Foundation, deploys instant mini networks to help restore communications in quake-hit Nepal
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March 24, 2015
24
Mar'15
HP Helion Rack looks to speed up enterprise private cloud adoption
HP wants to take the heavy lifting out of moving to the private cloud by offering enterprises pre-configured and tested infrastructure packages
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March 09, 2015
09
Mar'15
Prepare for two modes of business intelligence, says Gartner
IT needs to open up business intelligence to the broader business to support its consumerisation
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March 05, 2015
05
Mar'15
Case study: How National Grid uses analytics to keeps the lights on
National Grid has started a project to supplement its existing asset maintenance system with predictive analytics
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February 09, 2015
09
Feb'15
The more IT changes, the more technology issues remain the same
In the early 2000s Nigel Beighton was CTO at Lastminute.com. Yet, 15 years on, he says the technology issues he faced then have changed little
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February 06, 2015
06
Feb'15
Former Lloyds bank and Barclays CIO Darryl West joins HSBC
HSBC has appointed Darryl West, who left Barclays in December, as CIO
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January 08, 2015
08
Jan'15
Forrester: IT maintenance saps budget as tech spending increases
Technology spending is set to rise modestly, but the majority of IT spending will still go on maintaining existing systems
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December 19, 2014
19
Dec'14
Price cuts and posturing in the public cloud war
The price battle among commodity cloud players is set to rage on, but how much impact is it really having for enterprise customers?
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November 27, 2014
27
Nov'14
CIO interview: Jon Rudoe, digital and technology director, Sainsbury’s
While supermarkets all over the UK are facing challenging times ahead of them, Sainsbury's is taking its technology and innovation into its own hands by developing digital products for its customers.
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November 25, 2014
25
Nov'14
Pressure on Universal Credit’s digital service mounts as testing begins
Risks remain for Universal Credit as DWP continues its twin-track gradual roll-out of live and digital services
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November 25, 2014
25
Nov'14
National Trust for Scotland overcomes legacy network challenge
The National Trust for Scotland has replaced a historical network infrastructure with a core service from Brocade
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November 13, 2014
13
Nov'14
UBS move to Oracle HR in the cloud hits big delays
Swiss bank UBS has hit major delays migrating to a cloud-based HR system
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November 11, 2014
11
Nov'14
Drinks maker Edrington outsources SAP enterprise resource planning operation to Atos
Glasgow-based distiller Edrington outsources its ERP development, support and hosting to IT services firm Atos
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October 21, 2014
21
Oct'14
Why Shell, BP and PwC teamed up to launch platform-neutral IT4IT Forum
Lack of IT integration and workload interoperability is pushing enterprises such as Royal Dutch Shell to collaborate with IT providers to develop standards
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October 08, 2014
08
Oct'14
The challenges facing HP as it splits in two
HP is splitting its business in two - but it is a reaction to the changing way that businesses and consumers buy IT
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September 15, 2014
15
Sep'14
Salesforce issues advice on avoiding Dyreza attack
Salesforce has issued a set of guidelines on tightening security after a number of its customers were targeted by the Dyreza email virus
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September 03, 2014
03
Sep'14
Morgan Motor Company swaps Sage for integrated IFS
Morgan Motor Company is replacing its Sage 500 accounting system with IFS Applications
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August 08, 2014
08
Aug'14
Why John Linwood is not to blame for BBC’s failed technology project
Former BBC CTO has won his case for unfair dismissal over the failed £100m DMI project, but what lessons can be learned?
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August 05, 2014
05
Aug'14
AstraZeneca rolls out IT self service using ServiceNow
Pharmaceutical company AstraZeneca has rolled out ServiceNow self service IT to 51,500 staff globally in four months
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July 25, 2014
25
Jul'14
Bank of America: When software relationships turn sour
Tibco has filed a lawsuit alleging the Merrill Lynch division of Bank of America illegally used $300m of its software for a major IT project