News

IT operations management and IT support

• July 29, 2020 29 Jul'20

  Bank of Ireland fined for six-year-old IT breach

  Bank of Ireland fined by regulator for its failings to prevent fraud six years ago

• July 24, 2020 24 Jul'20

  Investment in neurodiverse talent a win-win for security

  Current careers guidance and recruitment processes for security jobs are not working for people with ADHD, autism, dyslexia and dyspraxia, but the problem is fixable with a little attention to detail

• July 24, 2020 24 Jul'20

  A question of trust: University and supplier on the hook for data breach

  Data on students at the University of York was stolen in a ransomware attack on a supplier two months ago, and the response of both parties raises serious questions

• July 23, 2020 23 Jul'20

  Microsoft results show impact of tech-driven business resilience

  While economies are set to shrink, businesses are leaning on tech to support operations, says Microsoft CEO Satya Nadella

• July 22, 2020 22 Jul'20

  New opportunities for Nordic startups post-Covid-19 as virtual offices become the norm

  As companies adjust to digital office life in the pandemic era, a host of Nordic startups are already helping them convert these short-term fixes into long-term strategy

• July 22, 2020 22 Jul'20

  TfL contracts Capita for London Underground section of emergency services network

  Capita will implement the network infrastructure that will enable the emergency services mobile network to work on the London Underground

• July 21, 2020 21 Jul'20

  Santander consumer arm to automate further after Nordic project

  Time and cost savings achieved by RPA pilot were high and customer experience improved, says bank

• July 17, 2020 17 Jul'20

  Unified communications experiencing fastest growth ever in the midst of Covid-19

  Customer interest in UCaaS spikes 86% during the Covid-19 pandemic as firms across all industries modernise communications systems for the new normal

• July 17, 2020 17 Jul'20

  How Australia is leading the charge in the Covid-19 fight

  Researchers at the University of Queensland worked with IBM to develop a dashboard with machine-learning capabilities to analyse data for a global study on Covid-19 patients in intensive care

• July 17, 2020 17 Jul'20

  Nordic CIO interview: Brede Nielsen, Avinor

  The Covid-19 pandemic put Avinor’s IT head at the centre of the airport operator's response

• July 16, 2020 16 Jul'20

  Banks face fairness challenges as they commit to AI technology

  Banks working with artificial intelligence technology face governance challenges to ensure AI-based decisions are fair and ethical

• July 16, 2020 16 Jul'20

  What do Accenture’s UK job cuts mean to the IT services industry?

  Accenture's decision to reduce its UK workforce by 8% will not be the last in an IT services sector hit hard by the Covid-19 disruption.

• July 15, 2020 15 Jul'20

  Patch Tuesday: Microsoft fixes 123 bugs in July 2020 update

  The bugs start coming and they don’t stop coming; Microsoft has issued yet another bumper Patch Tuesday update

• July 14, 2020 14 Jul'20

  CISOs undervalued, overworked, burning out, warns CIISec

  The vast majority of security professionals say they are under immense pressure, according to a report

• July 14, 2020 14 Jul'20

  ‘Name-and-shame’ ransomware attacks increasing in prevalence

  Since emerging at the tail-end of 2019, double extortion, or exfiltration and encryption, ransomware attacks have become highly popular, and now account for a significant number of incidents, according to Emsisoft research

• July 13, 2020 13 Jul'20

  NCSC launches pen testing service for remote workers

  An expansion to the successful Exercise in a Box toolkit will enable SMEs to probe the cyber security defences of remote workers

• July 10, 2020 10 Jul'20

  Executive interview: Toyota’s Melody Ayeli on the significant role of ITAM

  Melody Ayeli recently took on the post of chair of the newly formed ITAM Forum. She believes ITAM is crucial for successful IT operations

• July 09, 2020 09 Jul'20

  Majority of security pros fed up with alert fatigue

  A vast majority of security professionals say they experience alert fatigue, and 88% are facing challenges with their current SIEM setup, according to a report

• July 09, 2020 09 Jul'20

  Locked-down Nationwide staff make 2.5 million video calls in June

  Home-working technologies are no longer just a contingency for large companies, with future working practices set to change

• July 09, 2020 09 Jul'20

  Dutch banking’s transaction monitoring utility gets green light

  Plans for a shared utility to monitor financial transactions in the Netherlands have been given the go-ahead after six months of proving the concept

• July 09, 2020 09 Jul'20

  Most finance firms are multicloud, but many are unprepared for public cloud cyber attacks

  Financial services firms are moving to the cloud at pace, but many are uncertain whether they could cope with an attack on an application based in the public cloud

• July 09, 2020 09 Jul'20

  More Joker malware apps chucked off Google Play Store

  Infamous Joker billing fraud malware continues to sneak past Google’s security controls

• July 08, 2020 08 Jul'20

  Oracle ups ante in cloud wars with dedicated customer regions

  Oracle’s Dedicated Region Cloud at Customer will let enterprises run an entire cloud region in their own datacentres in a potentially game-changing move

• July 08, 2020 08 Jul'20

  Political awareness needed to ethically handle migration data, panel claims

  Understanding the political, social and economic relationships between different groups in society is needed to ensure location data is not used in ways that further endanger already vulnerable people on the move

• July 08, 2020 08 Jul'20

  Swisscom taps Hitachi to improve network-based customer service

  Pentaho product helps business customer service reps of Switzerland’s largest telecommunications company and leading IT services provider provide better, faster service through centralised hub

• July 08, 2020 08 Jul'20

  Succeeding with hybrid cloud deployments

  Where IT complexity is a given, a policy-driven approach and effective monitoring are vital for success

• July 07, 2020 07 Jul'20

  Nutanix claims growth in ASEAN amid growing cloud adoption

  Nutanix’s business in ASEAN grew by over 40% as the region’s enterprises warm to hybrid and multi-cloud services

• July 06, 2020 06 Jul'20

  How Infor Nexus is helping to digitalise Asia’s supply chain

  Infor’s Nexus unit has been supporting digitalisation efforts in Asia’s supply chain industry before the Covid-19 pandemic, which has accelerated adoption of cloud-based offerings in the region

• July 03, 2020 03 Jul'20

  Green tech needed for post-Covid economic recovery

  Green technology investments could help society recover from the coronavirus – and prepare it for the long-term negative social and economic outcomes of climate change

• July 01, 2020 01 Jul'20

  UK’s unsung cyber security heroes sought

  Nominations have opened for the fifth annual Security Serious Unsung Heroes Awards

• July 01, 2020 01 Jul'20

  Remote workers more aware of security, but still flout the rules

  Almost three-quarters of remote workers reckon they have gained in cyber security awareness during lockdown, but don’t seem to be especially bothered about keeping themselves safe

• July 01, 2020 01 Jul'20

  CIO Interview: Amex Global Business Travel CTO on incident response

  American Express Global Business Travel adapted an existing incident response service to support staff and clients during the lockdown

• June 30, 2020 30 Jun'20

  ReversingLabs makes over 100 Yara rules publicly available

  Threat intelligence specialist is making its IP available on GitHub to support malware hunters in their work

• June 30, 2020 30 Jun'20

  Remote working set to remain but so do management challenges

  Businesses are preparing for staff to repopulate workplaces, while preparing for an inevitable increase in more flexible working

• June 30, 2020 30 Jun'20

  The Security Interviews: What CISOs can learn from Covid-19

  Mike Lloyd, CTO at Redseal, holds 21 cyber security patents and a PhD in stochastic epidemic modelling from Heriot-Watt University in Edinburgh, so is probably the man to talk to when it comes to cyber security in the world of Covid-19

• June 30, 2020 30 Jun'20

  Complex security estates hinder incident response

  The more disparate security tools in use in an organisation, the harder it becomes to mount an effective incident response

• June 29, 2020 29 Jun'20

  Airports deploy thermal cameras to control Covid-19, science suggests it’s merely ‘safety theatre’

  UK airports are rolling out thermal surveillance cameras to identify people who may have coronavirus, but science says the technology is ineffective at detecting and preventing the spread of the disease

• June 26, 2020 26 Jun'20

  95% of North American CIOs report remote work issues during lockdown

  Employee password lockouts and inability to access on-premise applications were among the top challenges faced by CIOs in keeping remote workers up and running during lockdown

• June 25, 2020 25 Jun'20

  Former Post Office CEO and Fujitsu play the blame game in Horizon IT scandal

  Post Office and Fujitsu blame each other for many of the failings in the Horizon IT scandal that wrecked lives

• June 24, 2020 24 Jun'20

  HPE aims to address non-cloud apps in hybrid IT

  Some applications are simply not a good fit for the public cloud. So while organisation may go cloud-native, they still need to support on-premise IT

• June 24, 2020 24 Jun'20

  Firm that investigated controversial Post Office IT system to support criminal conviction appeals

  Second Sight is working with law firm in appeals by subpostmasters against criminal convictions in Horizon IT scandal

• June 23, 2020 23 Jun'20

  Neurodiversity on the rise among career hackers

  More diverse hackers enhance the ability of both traditional and cutting-edge cyber security solutions to find and fix vulnerabilities, according to a new report from Bugcrowd

• June 19, 2020 19 Jun'20

  Post Office Horizon scandal victims keep pressure on government’s doorstep

  Subpostmasters fighting for justice in IT scandal are pressuring government on numerous fronts, as momentum is regained after reduced activity due to Covid-19 lockdown

• June 19, 2020 19 Jun'20

  Why cross-business collaboration needs data bridges

  Successful businesses have cracked internal collaboration, according to Accenture. They also use applications that can share data

• June 17, 2020 17 Jun'20

  NTT Data and LeapThought eye Singapore’s construction sector

  Japan’s NTT Data and New Zealand’s LeapThought have come together to support the digitalisation efforts of Singapore’s construction industry

• June 17, 2020 17 Jun'20

  Coronavirus: 50% of security pros had no pandemic contingency plan

  A survey of security professionals conducted on behalf of Bitdefender reveals the lack of forward planning for events such as the Covid-19 coronavirus pandemic

• June 17, 2020 17 Jun'20

  Select committee chair demands sharper teeth for review of Post Office IT scandal

  Call for government review of Post Office Horizon scandal to have the power to force individuals to give evidence under oath

• June 16, 2020 16 Jun'20

  Danske Bank begins process of creating autonomous development teams

  Danish bank begins the process of changing how thousands of its staff work as it attempts to be more responsive to digital demand

• June 15, 2020 15 Jun'20

  Blow to government review of Post Office scandal as key forensic accountants refuse to support it

  The government’s proposed review of the Post Office IT scandal has received a further setback as forensic accountants join subpostmasters in refusing to back it

• June 12, 2020 12 Jun'20

  Santander to recruit 3,000 more IT staff

  Spanish bank to recruit a further 3,000 tech staff globally to accelerate its digital transformation