News
IT operations management and IT support
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April 17, 2018
17
Apr'18
Artificial intelligence will help Metro Bank customers manage their money
Service will use AI and predictive analytics to provide personalised prompts to help customers control their spending
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April 17, 2018
17
Apr'18
Norway’s tax administration combats economic crime through IT
Authority has updated its IT system to step up the fight against tax evasion
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April 16, 2018
16
Apr'18
Dutch railway operator to experiment with self-driving trains
Dutch railways are on a journey towards fully automated trains, with early tests under way
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April 10, 2018
10
Apr'18
European CIOs have budget balancing act ahead of them
There is some consensus among European CIOs on budget rises across the continent, but less so on what to invest in
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April 09, 2018
09
Apr'18
HSBC adopts fintech to fight money laundering
HSBC is using technology from a fintech startup to help it monitor transactions for potential money laundering
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April 05, 2018
05
Apr'18
Deutsche Bank system replacement already paying back
Deutsche bank is replacing a complex IT infrastructure that helps its traders operate and automates regulatory compliance processes
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April 05, 2018
05
Apr'18
The Hackett Group predicts rise of robotic process automation
RPA promises to make certain back-office business processes vastly more efficient by taking over manual tasks
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April 05, 2018
05
Apr'18
Interview: GDPR will give Dutch privacy watchdog its teeth
The Netherlands’ privacy watchdog has not handed out fines so far because there has been no reason to, says the organisation’s chairman, Aleid Wolfsen
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April 03, 2018
03
Apr'18
IT set to gain the most from AI and automation
IT administrators anticipate that artificial intelligence and automation will only affect mundane tasks, freeing up 19% of their workload
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March 22, 2018
22
Mar'18
Fintechs weigh up their partnership options
Fintechs need to consider what type of companies they should work with to make the most of open banking regulations
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March 15, 2018
15
Mar'18
Infosys announces more US jobs
Indian supplier Infosys continues to open hubs and recruit more IT professionals in the US
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March 13, 2018
13
Mar'18
Accountants look to artificial intelligence as clients get more demanding
Accountancy firms are planning to invest in artificial intelligence and automation technologies to free up staff from repetitive administrative tasks
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March 13, 2018
13
Mar'18
Industrial robots set to cut out human workforce
Greater operational efficiency and a reduction in errors are among the benefits of industrial robots – but the biggest savings are in staffing
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March 12, 2018
12
Mar'18
Fileless attacks surge as hackers exploit PowerShell scripts
Malicious scripting through Microsoft’s PowerShell IT admin tool is being used to take control of Windows machines and Apple Macs
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March 07, 2018
07
Mar'18
Click and collect comes to desk-side IT support
Velocity Smart is a new company hoping to revolutionise desk-side support by removing the need for IT staff to physically visit employees’ desks
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March 06, 2018
06
Mar'18
Norway’s Statkraft outsources IT infrastructure management
Energy company awards India’s HCL five-year IT deal in order to free up resources to focus on core business
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March 05, 2018
05
Mar'18
Hershey’s outsources SAP roll-out to Accenture
US chocolate maker has signed up Accenture to support its SAP Hana S/4 implementation
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March 02, 2018
02
Mar'18
Wearables join mobiles as high-growth payment methods
Banks must develop broad contactless payment strategies if they are to keep pace with consumer demand
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February 28, 2018
28
Feb'18
ASEAN firms upbeat on Industry 4.0
Southeast Asian countries are generally optimistic about the use of emerging technologies, such as advanced analytics in manufacturing industries, but the positive sentiment has not led to action
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February 27, 2018
27
Feb'18
Sweden’s Systembolaget picks Evry for cloud transformation
Government-owned retailer signs major IT outsourcing agreement as part of its digital transformation programme
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February 22, 2018
22
Feb'18
MPs run the rule over digital currency to identify risks and opportunities
MPs are taking a close look at the potential opportunities and risks associated with the UK adoption of cryptocurrencies and the technology that underpins them
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February 19, 2018
19
Feb'18
Prepare for Y2K style Meltdown strategy
The days of fixing the date bug in legacy systems may be long gone, but IT now has as much of an effort mitigating the Spectre/Meltdown processor flaw
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February 07, 2018
07
Feb'18
Businesses struggle to get IT staff as visa limits are reached quickly
UK businesses are increasingly looking for skilled professionals from outside the EU as certain visa caps prove too low
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February 06, 2018
06
Feb'18
Thousands of IT jobs being created in India by European and US companies
Global businesses focus on India as they seek the best ecosystems for digital transformation
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February 02, 2018
02
Feb'18
CIO interview: Aaron Powell, CDO, NHS Blood and Transplant
NHS Blood and Transplant chief digital officer Aaron Powell explains why pushing a digital transformation agenda has a real impact on people’s lives
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January 31, 2018
31
Jan'18
Capita to offload non-core business units
Capita reveals it might sell some of its non-core business units after issuing a profit warning, which the CEO partly blames on its business being too broad and complex
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January 31, 2018
31
Jan'18
Swedish banks embrace rapidly evolving chatbots
Artificial intelligence is playing an increasingly important business role for Sweden’s banks – and chatbots are the starting point for many
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January 31, 2018
31
Jan'18
IT Priorities 2018: Why IT must change its approach to Windows 10
Windows 10 is set to be a top priority for IT departments this year, but it should be seen as more than just a desktop operating system upgrade
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January 31, 2018
31
Jan'18
What CIOs need to watch out for in digital transformation
IT head honchos will need to consider new performance indicators, adopt an embedded digital business model and build up an enterprise-wide digital platform to avoid digital deadlock
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January 29, 2018
29
Jan'18
Superfast broadband available to 95% of country
The UK government has announced it has reached its target for making superfast broadband available
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January 25, 2018
25
Jan'18
Hours lost on patching Meltdown and Spectre flaw
IT administrators have already lost hours installing the processor patch from Intel, which causes PCs to lock up and systems to crash and slow down
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January 25, 2018
25
Jan'18
Robots are needed to manage the automation robots
The next decade will see robots transform from invisible forces obeying our commands to lifelike objects interacting with humans on a daily basis
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January 24, 2018
24
Jan'18
Sweden puts government IT outsourcing under increased scrutiny
Government introduces rules to tighten security in IT outsourcing deals following a very public data leak last year
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January 24, 2018
24
Jan'18
Clydesdale and Yorkshire Bank Group uses ServiceNow to support transformation
IT service management adapts to faster and faster time-to-market pressure with a new framework that aims to deliver continuous service improvement
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January 23, 2018
23
Jan'18
Modern methodology gives Sweden’s 100-year-old SKF a digital push
Long-established engineering company takes a leaf out of the startup guide to software development
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January 18, 2018
18
Jan'18
451 Research shines light on how enterprise attitudes to digital transformation are evolving
Enterprises are capitalising on their infrastructure upgrades and are increasing their use of cloud to take advantage of emerging technologies and accelerate business change, says 451 Research
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January 18, 2018
18
Jan'18
Demand for cloud services drives increase in IT outsourcing
Cloud services spending in Europe, the Middle East and Africa offset a drop in traditional IT outsourcing in 2017
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January 11, 2018
11
Jan'18
Retail banking regulations hit UK with the potential of a ‘Big Bang’ moment
The UK retail banking sector is at the beginning of a journey towards to a more competitive future as new regulation hits them
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January 10, 2018
10
Jan'18
UAE tech growth prompts firms to review internal IT security
As IT becomes more prominent in the UAE economy, more and more internal connections between people and systems are created, all of which need to be secured
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January 10, 2018
10
Jan'18
Marks and Spencer eyes £30m annual cost savings from digital-first retail push
High-street retailer has fleshed out plans to put digital at the heart of its business to boost operational efficiency in response to changing consumer demands
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January 09, 2018
09
Jan'18
Cyber attacks in 2017 drive Nordic security efforts
The volume of cyber attacks last year has increased boardroom focus on security in the Nordic region
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January 08, 2018
08
Jan'18
Telco outsources digital transformation to Infosys
Belgium's biggest telco will cut legacy systems as part of a digital transformation project
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January 05, 2018
05
Jan'18
London attracted record tech investment in 2017
London-based tech firms received record levels of venture capital funding last year
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January 04, 2018
04
Jan'18
Nordic banks face digitisation decisions over PSD2
With the latest version of the EU payment services directive coming into force, traditional Nordic banks can’t afford to slow their digital transformations
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January 03, 2018
03
Jan'18
Top IT priorities for Nordic CIOs in 2018
Nordic CIOs tell Computer Weekly about their intentions for the year ahead
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December 22, 2017
22
Dec'17
Air New Zealand to trial digital translation technology
Airline becomes one of the first companies to try out a business case for Google's real-time translation technology
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December 20, 2017
20
Dec'17
Sweden’s Stena Line sets sail for digital transformation
Ferry operator’s CTO tells Computer Weekly how the company can differentiate itself by using digital tools to make its processes more efficient
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December 19, 2017
19
Dec'17
Top 10 enterprise IT in the Nordics stories in 2017
The Nordic region might be best known in IT circles for its startup communities – but it has much more to offer
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December 08, 2017
08
Dec'17
Critical border IT systems won’t be ready before Brexit, says PAC report
Of the 85 IT systems at the UK border, 30 will need to be replaced or changed due to Brexit, but critical new or updated border IT systems won’t ready by the time the UK leaves the EU, PAC report finds
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December 08, 2017
08
Dec'17
Santander UK recruits digital banking expert from Barclays
Santander UK has poached Michael Harte from Barclays to drive digital transformation