News

IT operations management and IT support

• September 19, 2019 19 Sep'19

  Direct Line built an insurtech it can tweak a thousand times a day

  Insurance group Direct Line has added a new business to its portfolio, designed to let it act as a sandbox for its digital journey

• September 19, 2019 19 Sep'19

  Nordic IT outsourcing: why India is leading the pack

  A rising tide lifts all ships when it comes to outsourcing in Norway, Finland, Sweden and Denmark, but some ships have risen faster than others

• September 18, 2019 18 Sep'19

  Singapore Airlines extends use of VMware Workspace One

  Singapore’s national carrier is extending the use of Workspace One to more users in a move to enable its workforce to stay productive while on the go

• September 18, 2019 18 Sep'19

  IT departments spend millions tackling performance issues in complex IT

  A study has found that CIOs are concerned that a modern software-driven, hybrid, multi-cloud architecture will be costly and difficult to manage

• September 13, 2019 13 Sep'19

  Dutch banks to work together in fight against money laundering

  Dutch banks are sharing expertise and resources to help reduce money laundering through their accounts

• September 13, 2019 13 Sep'19

  Fintech lender increases loan limit as customer demand accelerates

  Small business lender Esme Loans has increased its loan limit to quarter of a million pounds as businesses are drawn to its simple and fast digital platform

• September 12, 2019 12 Sep'19

  5G takes off at Gatwick Airport

  Vodafone’s 5G network goes live in airport’s South Terminal

• September 11, 2019 11 Sep'19

  How SATS is using digital twin tech to improve operations

  Singapore-based SATS has been using a digital twin platform to model food production processes to improve in-flight catering operations

• September 10, 2019 10 Sep'19

  Spectra tilts at HSM with StorCycle storage management software

  Spectra Logic unveils newly-developed storage management platform and two-tier file access and object storage with all data visible to all users for restore

• September 10, 2019 10 Sep'19

  Inside NatWest Ventures

  NatWest Ventures is helping NatWest bank to remain relevant to its SME businesses customer community through digital innovation

• September 10, 2019 10 Sep'19

  Nokia, NTT Docomo and Omron to test 5G at factory floor

  Three firms – Nokia, NTT Docomo and Omron – have banded together to test the feasibility of running a layout-free production line operated by 5G-connected robots and human technicians

• September 09, 2019 09 Sep'19

  Loyal Dutch IT professionals not being rewarded enough, survey shows

  Companies warned they could lose loyal IT staff because salary rises do not match those on offer from rival employers

• September 04, 2019 04 Sep'19

  Danish MobilePay app moves away from mainframe

  Danske Bank’s popular mobile payment app moves from mainframe to open source DataStax Enterprise built on Apache Cassandra

• September 03, 2019 03 Sep'19

  Allied Irish Banks selects cloud platform for digital transformation

  Bank is streamlining its operations through a cloud platform from nCino

• September 03, 2019 03 Sep'19

  Post Office changes IT leadership reshuffle decision

  The Post Office has changed its IT leadership reshuffle weeks after announcing its original plan

• August 29, 2019 29 Aug'19

  UK firms getting on top of IT downtime costs

  Despite data breach headlines, UK firms are generally improving in their data protection, business continuity, cyber preparedness and understanding of downtime costs, study shows

• August 29, 2019 29 Aug'19

  Dutch regulator reveals potential Microsoft privacy breach

  Netherlands privacy watchdog has revealed potential breaches while testing Microsoft software changes

• August 21, 2019 21 Aug'19

  UK banks outage caused by problem at US payment service provider

  UK consumers were unable to access some banking services due to a hardware failure at a US payments provider

• August 21, 2019 21 Aug'19

  Inside Facebook’s engineering culture

  An open and transparent culture that encourages developers to take risks and assume the best intent of co-workers has been the defining character of Facebook’s engineering organisation

• August 19, 2019 19 Aug'19

  Blue Prism gives Nordics the personal touch

  UK automation software company has opened and staffed a Nordic office to give customers in the region a better service

• August 19, 2019 19 Aug'19

  First government organisation in Bahrain migrates to Amazon Web Services

  Sovereign wealth fund’s internal IT team handled migration process, which has slashed the organisation’s technology operational costs

• August 16, 2019 16 Aug'19

  London Stock Exchange glitch delays trading

  The London Stock Exchange suffered a 90-minute technical outage which prevented early trading in major stocks

• August 15, 2019 15 Aug'19

  Latest Post Office Horizon problems fixed with software update to blame

  The Post Office has fixed the latest problems with its Horizon system, affecting hundreds of branches

• August 15, 2019 15 Aug'19

  Dutch province pioneers no-code platform

  Software development platform removes the need for expert programmers when adding functionality to applications

• August 12, 2019 12 Aug'19

  Hundreds of Post Office branches hit by new Horizon problem

  Subpostmasters suffering slow running and frozen terminals while Post Office searches for a fix to issues apparently caused by a software update

• August 05, 2019 05 Aug'19

  Nordic banks move into wearable payment technology

  Payment by watch or watch strap is now an option for customers of two banks in Sweden

• August 02, 2019 02 Aug'19

  Birmingham City Council ends 13-year IT contract with Capita

  Local authority to bring IT services in-house, saying “the time is right to transfer the services back to the council”

• August 01, 2019 01 Aug'19

  Nationwide plans 750 tech roles at new digital hub in London

  Building society is setting up its first major tech presence in London to help it access deep skills pool

• August 01, 2019 01 Aug'19

  Computer science undergraduates most likely to drop out

  Computer science degrees account for the largest proportion of students who drop out before completion

• August 01, 2019 01 Aug'19

  London Stock Exchange agrees to acquire Refinitiv for £22bn

  The London Stock Exchange has agreed to a multi-billion pound takeover of data giant Refinitiv

• August 01, 2019 01 Aug'19

  Deliveroo to build Edinburgh tech hub around acquisition of local startup

  Food delivery tech company Deliveroo is using a recent acquisition of local startup Cultivate to build a tech hub in Edinburgh

• July 31, 2019 31 Jul'19

  How Singapore’s NTUC Enterprise is embracing digital transformation

  NTUC Enterprise is starting to look more like a technology company, employing DevOps to speed up software development and developing new digital business models even as cultural barriers to transformation remain

• July 30, 2019 30 Jul'19

  Why CIOs should focus on trimming their internal email footprint

  Better internal collaboration should be part of a CIO’s digitisation arsenal. But there is resistance to change, especially as email is so dominant

• July 30, 2019 30 Jul'19

  London Stock Exchange eyes £22bn acquisition of Refinitiv to expand data capabilities

  The London Stock Exchange is looking at a huge tech acquisition to provide customers access to a wealth of data services built using the latest technologies

• July 29, 2019 29 Jul'19

  TSB takes another £36m hit related to botched IT migration

  TSB has been stung for another £36m in costs related to its botched IT migration last year, but managed a profit in its latest six monthly results

• July 29, 2019 29 Jul'19

  One-third of UK councils have IT budgets cut

  Many local authorities’ IT budgets are being reduced at a time when they are trying to digitally transform to cut costs and improve processes

• July 25, 2019 25 Jul'19

  Hewlett Packard Enterprise invests big in India

  Enterprise IT giant aims to take advantage of India’s fast-growing economy and the country’s wealth of tech talent

• July 24, 2019 24 Jul'19

  French and German companies have contrasting fortunes in India

  France is racing ahead of Germany when it comes to making the most of service companies in India

• July 22, 2019 22 Jul'19

  How AntWorks is addressing the pitfalls of RPA

  The Singapore-based startup hopes to lower the cost of deploying and maintaining robotic process automation technology with a platform that combines machine learning and data processing capabilities

• July 18, 2019 18 Jul'19

  Welsh council aims to cut back-office processing costs by 95% through automation

  A council in South Wales is expecting to reduce the cost of human resources business processes by up to 95% through robotic process automation

• July 17, 2019 17 Jul'19

  Deutsche Bank’s public contraction is a major landmark for fintech

  German bank is cutting costs overall but is investing more in the latest digital technology as fintechs chip away at banking business

• July 16, 2019 16 Jul'19

  Dutch authorities temporarily halt datacentre construction

  Two local authorities in the Netherlands have put the brakes on datacentre construction to give them time to put policies in place to gain more control over builds

• July 15, 2019 15 Jul'19

  US judge dismisses challenge over Department of Defense mega-cloud contract

  The US Department of Defense looks set to award a $10bn cloud contract after a legal challenge to the procurement process failed

• July 11, 2019 11 Jul'19

  Zopa gets in-house tech ready for 2019 bank launch

  Peer-to-peer lender tests out banking platforms in anticipation of launching products in the UK before the end of this year

• July 10, 2019 10 Jul'19

  CDO interview: Julia Aymonier, École Hôtelière de Lausanne

  As organisations transform digitally, the roles of those leading these IT projects are changing too, says Julia Aymonier, CDO at Switzerland-based hospitality school École Hôtelière de Lausanne

• July 09, 2019 09 Jul'19

  Deutsche Bank cuts jobs but increases tech spend

  Deutsche Bank is making swingeing cuts to its workforce over the next two and a half years and has pinned its hopes on the latest technology to make it possible.

• July 08, 2019 08 Jul'19

  Thames Water uses ServiceNow to boost helpdesk efficiency

  AI-enabled monitoring helps IT to identify anomalies and improve service levels

• July 03, 2019 03 Jul'19

  One-third of people prefer instant reply from chatbot about finances to waiting for human reply

  Consumers are warming to being supported by chatbots when it comes to financial services, but firms in the sector face hurdles to achieve true end-to-end automation

• July 03, 2019 03 Jul'19

  APAC firms in developed markets warm up to cloud ERP

  A majority of large enterprises in Australia, New Zealand, Hong Kong and Singapore are planning to move their financial applications to the cloud within a year

• July 02, 2019 02 Jul'19

  CPS faces legal ruling over refusal to disclose emails with US on WikiLeaks and Assange extradition

  A court will decide whether the Crown Prosecution Service can refuse to neither confirm nor deny the existence of correspondence with US on investigations into Julian Assange and WikiLeaks