News
IT operations management and IT support
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December 19, 2014
19
Dec'14
Price cuts and posturing in the public cloud war
The price battle among commodity cloud players is set to rage on, but how much impact is it really having for enterprise customers?
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November 27, 2014
27
Nov'14
CIO interview: Jon Rudoe, digital and technology director, Sainsbury’s
While supermarkets all over the UK are facing challenging times ahead of them, Sainsbury's is taking its technology and innovation into its own hands by developing digital products for its customers.
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November 25, 2014
25
Nov'14
Pressure on Universal Credit’s digital service mounts as testing begins
Risks remain for Universal Credit as DWP continues its twin-track gradual roll-out of live and digital services
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November 25, 2014
25
Nov'14
National Trust for Scotland overcomes legacy network challenge
The National Trust for Scotland has replaced a historical network infrastructure with a core service from Brocade
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November 13, 2014
13
Nov'14
UBS move to Oracle HR in the cloud hits big delays
Swiss bank UBS has hit major delays migrating to a cloud-based HR system
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November 11, 2014
11
Nov'14
Drinks maker Edrington outsources SAP enterprise resource planning operation to Atos
Glasgow-based distiller Edrington outsources its ERP development, support and hosting to IT services firm Atos
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October 21, 2014
21
Oct'14
Why Shell, BP and PwC teamed up to launch platform-neutral IT4IT Forum
Lack of IT integration and workload interoperability is pushing enterprises such as Royal Dutch Shell to collaborate with IT providers to develop standards
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October 08, 2014
08
Oct'14
The challenges facing HP as it splits in two
HP is splitting its business in two - but it is a reaction to the changing way that businesses and consumers buy IT
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September 15, 2014
15
Sep'14
Salesforce issues advice on avoiding Dyreza attack
Salesforce has issued a set of guidelines on tightening security after a number of its customers were targeted by the Dyreza email virus
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September 03, 2014
03
Sep'14
Morgan Motor Company swaps Sage for integrated IFS
Morgan Motor Company is replacing its Sage 500 accounting system with IFS Applications
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August 08, 2014
08
Aug'14
Why John Linwood is not to blame for BBC’s failed technology project
Former BBC CTO has won his case for unfair dismissal over the failed £100m DMI project, but what lessons can be learned?
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August 05, 2014
05
Aug'14
AstraZeneca rolls out IT self service using ServiceNow
Pharmaceutical company AstraZeneca has rolled out ServiceNow self service IT to 51,500 staff globally in four months
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July 25, 2014
25
Jul'14
Bank of America: When software relationships turn sour
Tibco has filed a lawsuit alleging the Merrill Lynch division of Bank of America illegally used $300m of its software for a major IT project
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July 16, 2014
16
Jul'14
IBM partners with Apple to deliver enterprise services for iOS
IBM has given Apple a major boost in the enterprise, through a partnership that will see it provide services and software for iOS
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July 15, 2014
15
Jul'14
Diageo puts ServiceNow fizz in IT service desk
Diageo has gone live with an implementation of ServiceNow to automate IT services as part of a global transformation
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June 27, 2014
27
Jun'14
Roadchef exits IBM Global Services for direct supplier relationships
Motorway services firm Roadchef ended an outsourcing deal with IBM Global Services when its IT was up for refresh and moved to SAP
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June 27, 2014
27
Jun'14
Half of network equipment ageing or obsolete, survey finds
Dimension Data finds 51% of network devices near the end of their life as buyers take cautious approach to hardware refreshes
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June 18, 2014
18
Jun'14
Interview: John Swainson, president of Dell Software
Dell Software president John Swainson's aims to make Dell Software a $5bn business
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June 17, 2014
17
Jun'14
IFDS integrates UK and India service centres
International Financial Data Services has implemented software to balance workloads across UK and Indian delivery centres
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June 12, 2014
12
Jun'14
HSBC makes executives responsible for application consolidation
In the next few weeks, senior executives at HSBC globally will have KPIs to reduce the number of applications they run
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June 10, 2014
10
Jun'14
Engineering firm fined for using unlicensed Autodesk software
Project Options has been fined £16,000 by the Business Software Alliance, following an online tip-off
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April 02, 2014
02
Apr'14
Government signs £5.5m Microsoft deal to extend Windows XP support
The government has signed a deal with Microsoft to support Windows XP across the UK public sector for 12 months after 8 April deadline
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March 20, 2014
20
Mar'14
Mine machine data to boost business value
Businesses risk losing their competitive edge if they are unable to drill down into the information captured by machine-generated data
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March 17, 2014
17
Mar'14
Three-quarters of UK charities are failing to adapt to digital
Charities in the UK are failing to adopt digital agendas in their organisations
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November 20, 2013
20
Nov'13
M&S uses instore IT to train staff in multi-channel retail
Marks & Spencer is using in-store iPads and kiosks to train staff to support its multichannel retail strategy
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November 12, 2013
12
Nov'13
Call for graduates to apply for John Lewis technology scheme
Retailer John Lewis is encouraging university-leavers to apply for positions in its graduate development scheme
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September 25, 2013
25
Sep'13
Google to rethink resilient networking following dual failure
In spite of running a dual redundant network, Google's Gmail system has had a major failure.
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September 13, 2013
13
Sep'13
Businesses hit digital roadblock due to paper processes
A survey of business and IT leaders has found that paper-based processes are creating inefficiencies
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September 11, 2013
11
Sep'13
£480bn of government revenue depends on "risky" legacy IT
Almost £480bn of the UK government’s revenues are dependent on legacy IT systems that “could present a very significant risk”
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June 17, 2013
17
Jun'13
IT departments to shrink dramatically within five years as cloud takes over
IT professionals will need to rethink their careers as corporate IT departments undergo a radical restructuring over the next five years
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June 06, 2013
06
Jun'13
European hotspots rip off Wi-Fi users
Almost all mobile workers have had personal experience of costly Wi-Fi, a survey has found
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May 10, 2013
10
May'13
CIO Interview: Graeme Hackland, CIO, Lotus F1 Team
Graeme Hackland, CIO of Lotus F1, has worked for the race car team for 16 years. He has seen major changes in IT both on and off the track
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April 30, 2013
30
Apr'13
Case study: How SAP runs Cape Town
For the past 10 years, SAP has been running the city of Cape Town, South Africa
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December 12, 2012
12
Dec'12
Low-level tasks eat up 30% of IT departments' time, report reveals
IT departments spend 30% of their time carrying out basic tasks and are growing frustrated with the lack of time available to focus on transformational work
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November 06, 2012
06
Nov'12
Gartner Symposium: RBS emulates Amazon with private cloud
Royal Bank of Scotland has developed a private cloud to support its application development process, using Amazon best practices
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June 13, 2012
13
Jun'12
Shop Direct deploys software to automate business processes
Online shopping giant Shop Direct has deployed software to automate business processes without eating into the IT department’s busy timetable
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May 14, 2012
14
May'12
Huawei wins managed services contract for O2 network
Chinese telecoms firm Huawei is hired by O2 parent Telefónica to plan and maintain its mobile network in the UK
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April 18, 2012
18
Apr'12
Government unaware how much it pays for e-mail services
Government departments do not know how much they are spending on e-mail services, according to research by Computer Weekly.
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March 23, 2012
23
Mar'12
Information management: lessons from the public sector
Freeform Dynamics identifies the lessons organisations can learn from the public sector's approach to information management
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March 01, 2012
01
Mar'12
RSA 2012: IT security experts urge enterprises to ban smartphone BYOD schemes
Enterprises should ban employees from using their own smartphones for work, a panel of IT security practitioners told the RSA Conference 2012
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February 28, 2012
28
Feb'12
Social media to support business continuity
Three-quarters of organisations will use social media as part of their business continuity management (BCM) strategies by 2015 with communication during crises a key component of its role.
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December 13, 2011
13
Dec'11
CIOs believe cloud, SaaS, consumerisation and mobility increase risk
Business models such as cloud computing and trends such as the consumerisation of IT, social media and mobility are exposing performance blind spots in IT management, a CIO survey has revealed.
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November 30, 2011
30
Nov'11
CIO interview: John Finch, global CIO, Experian
John Finch, global CIO of Experian, discusses his plans to simplify supplier management and his approach to people development.
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November 29, 2011
29
Nov'11
Standard Life overhauls IT department and cuts jobs
Insurer Standard Life is to axe a number of IT staff following a review of its IT and operations division.
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November 14, 2011
14
Nov'11
CIO Interview: IT should drive company innovation, says SAP's Oliver Bussmann
Driving innovation has become one of the key roles of the chief information officer, says Oliver Bussmann, CIO at business software maker SAP.
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November 03, 2011
03
Nov'11
SAP on track to achieve 2011 greenhouse gas emissions target
Enterprise software maker SAP decreased greenhouse gas emissions by 2% per employee in the quarter ended 30 September, compared with the same period in 2010, according to the company's quarterly sustainability report.
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January 26, 2011
26
Jan'11
SAP reports 25% increase in sales
Sales of SAP software and related services grew 35% and 25% respectively during Q4 2010, compared to the same period in 2009.
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December 06, 2000
06
Dec'00
Citizen Portal gets beta launch
The online Citizen Portal, the UK site where the public can access government information and services on the Web, has finally been...