News

IT operations management and IT support

• December 03, 2020 03 Dec'20

  Nova casts light on streaming network issues as energy demands soar

  So-called industry-first solution brings new revenue opportunities, reduces churn and differentiates offer for video providers as they struggle to cope with energy surge in providing services

• December 03, 2020 03 Dec'20

  Allied Irish Bank prioritises digital services as it cuts workforce

  Bank is cutting its operating costs by 10% with job cuts and facility closures, but will continue to invest heavily in technology

• December 03, 2020 03 Dec'20

  Bank of England enlists development partner to unlock cloud

  Bank has agreed a two-year deal with a cloud development platform provider as it seeks to take its cloud journey to the next level

• December 03, 2020 03 Dec'20

  Dangerous Trickbot evolves to target UEFI/BIOS firmware

  Dubbed Trickboot by researchers, Trickbot’s new features enable malicious actors to read, write or even erase UEFI/BIOS firmware

• December 03, 2020 03 Dec'20

  ICT disaster threatens Dutch environment law

  The Dutch government’s revamp of its construction planning law faces major IT challenges and scepticism

• December 02, 2020 02 Dec'20

  Double extortion ransomware will be a big theme in 2021

  Defenders will see heightened levels of cyber crime next year as criminals pivot their attacks from data encryption to exfiltration

• December 02, 2020 02 Dec'20

  CIO interview: John Davison, First Central Group

  For the last nine years, John Davison has provided an IT strategy to drive business operations. Automation is the next phase of that strategy

• December 01, 2020 01 Dec'20

  ABN Amro to sell head office as it focuses on enabling remote working

  Dutch bank is selling its head office and redesigning another facility to facilitate increased home working

• November 30, 2020 30 Nov'20

  IT Priorities: APAC enterprises readying recovery budget

  Enterprises in Asia-Pacific are investing in cloud and other key technologies to not only survive but thrive in the post-pandemic world

• November 24, 2020 24 Nov'20

  Post Office accused of lying and being in contempt of Parliament in IT scandal

  Campaigning politician demands access to documents that could prove that the Post Office lied

• November 23, 2020 23 Nov'20

  MPs subjected to over 22 million malicious email attacks in 2020

  Members of Parliament are targeted by millions of spam and phishing emails every month, according to a Freedom of Information disclosure

• November 23, 2020 23 Nov'20

  Subpostmasters want £300m from a government that allowed Post Office ‘reign of terror’

  The government allowed the Post Office to “run amok” and destroy lives, says complaint to Parliamentary Ombudsman

• November 20, 2020 20 Nov'20

  Pioneering companies use AI to drive profit

  The latest research from McKinsey shows that there is a strong correlation between an organisation's artificial intelligence maturity and profitability

• November 20, 2020 20 Nov'20

  Security pros fear prosecution under outdated UK laws

  CyberUp, a group of campaigners who want to reform the Computer Misuse Act, finds 80% of security professionals are concerned that they may be prosecuted just for doing their jobs

• November 19, 2020 19 Nov'20

  Cut jobs or cut software spending?

  With little or no growth in IT budgets, IT chiefs will be tasked with cutting costs in 2021. Improving IT asset management can help to avoid job cuts

• November 19, 2020 19 Nov'20

  Fujitsu staff under investigation for potential perjury in Post Office IT trial named

  Court documents reveal the names of the Fujitsu employees under investigation for potentially providing misleading information in criminal trials

• November 18, 2020 18 Nov'20

  2021 the year of commodity ransomware, says Sophos

  Sophos researchers anticipate a trickle-down effect in the cyber criminal underground

• November 17, 2020 17 Nov'20

  Ransomware stats overload risks confusing buyers

  UK-based organisations are either more, or less, likely to pay ransoms, depending on which cyber security supplier you want to believe

• November 17, 2020 17 Nov'20

  Financial services data volumes heighten risk of insider breach

  Financial services organisations hold so much data that it is becoming virtually impossible to safeguard properly against data breaches caused by malicious or careless employees

• November 17, 2020 17 Nov'20

  Botched software update to blame for Post Office Horizon crash

  Post Office says planned firmware update caused the problem that left branches unable to do business for 90 minutes

• November 16, 2020 16 Nov'20

  Human error blamed in Welsh Covid-19 patient data leak

  Public Health Wales accepts recommendations of independent probe into data breach that saw PII on 18,105 coronavirus patients leaked

• November 16, 2020 16 Nov'20

  Hackney systems could be unavailable for months, says council

  A month after a highly disruptive cyber attack on its systems, Hackney Council is still struggling to get back up and running

• November 16, 2020 16 Nov'20

  Post Office explanation of IT system outage so vague it is ‘pointless’

  Post Office criticised over vagueness of its explanation of the cause of a UK-wide IT failure that saw subpostmasters unable to do business

• November 13, 2020 13 Nov'20

  Ticketmaster fined £1.25m by ICO for failing to protect customer data

  Ticket website’s customer data was exposed through an attack on a third-party chatbot

• November 13, 2020 13 Nov'20

  Dutch IT award recognises importance of research in the wild

  Promoter of human-centric scientific research techniques claims the prestigious 2020 Netherlands Prize for ICT Research

• November 13, 2020 13 Nov'20

  Humanitarian data collection practices put migrants at risk

  United Nations report on smart borders warns that data collection about migrants and refugees by humanitarian organisations risks excluding them from essential basic services like access to food

• November 13, 2020 13 Nov'20

  Police open criminal investigation into potential perjury by Fujitsu staff in Post Office IT trials

  Current and former Fujitsu staff could face prosecution for giving false evidence in the trials of subpostmasters accused of theft and false accounting

• November 12, 2020 12 Nov'20

  Financial Stability Board says it’s time to talk about IT outsourcing risks

  International organisation that monitors the finance sector asks for the industry to discuss the risks that IT outsourcing brings to the sector

• November 12, 2020 12 Nov'20

  TCS acquires Prudential Financial tech operation unit for free

  Hot on the heels of its €1 acquisition of Deutsche Bank’s Postbank Systems IT unit, TCS has taken on 1,500 people from the insurance giant’s Ireland-based IT unit

• November 11, 2020 11 Nov'20

  Security pros coped admirably with remote working transition

  Despite facing tight timescales at the onset of the pandemic, security professionals have come through the transition to remote working remarkably well, according to a report

• November 11, 2020 11 Nov'20

  Microsoft drops fix for serious zero-day among 112 Patch Tuesday updates

  November’s Patch Tuesday contains fixes for 112 bugs, including a potentially serious zero-day exploit that malicious actors are already taking advantage of

• November 10, 2020 10 Nov'20

  IT Priorities 2020: After Covid-19, security goes back to basics

  This year’s transition to remote working highlighted big gaps in the fundamentals of security, as updated TechTarget/Computer Weekly data reveals

• November 06, 2020 06 Nov'20

  NHS warned over Ryuk spreading through Trickbot replacements

  NHS Digital tells healthcare organisations to be mindful of a marked rise in usage of the Bazar and Buer loaders

• November 06, 2020 06 Nov'20

  Finger pointed at Fujitsu as Post Office Horizon system crashes nationally

  Post Office branches offline during busy business hours after suffering an IT error that the Post Office said related to IT from supplier Fujitsu

• November 03, 2020 03 Nov'20

  Robot lawyer gets Sberbank role

  Russia's largest state-owned bank creates a robot lawyer to reduce the time taken to process documents and make decisions based on them

• November 03, 2020 03 Nov'20

  Subpostmasters’ complaint about government begins its journey to Parliamentary Ombudsman

  Government faces scrutiny of its handling of the Post Office IT scandal that destroyed subpostmasters’ lives and livelihoods

• November 02, 2020 02 Nov'20

  NHS weathers cyber crime storm during pandemic, says NCSC

  The NCSC dealt with over 700 incidents in the 12 months to August 2020, with over 200 specifically related to Covid-19, and the NHS a critical area of focus

• October 30, 2020 30 Oct'20

  Accidental heroes: How one scaleup pivoted to cyber

  Simeon Quarrie designed his business using virtual reality and interactivity as a tool to tell stories that effect cultural change in enterprise environments – then a cyber criminal emptied his bank account

• October 30, 2020 30 Oct'20

  CISOs more confident in identity practice after pandemic shock

  Identity practice and management has become a critical element of cyber security strategies to support remote workers

• October 29, 2020 29 Oct'20

  Surge in Ryuk ransomware attacks has hospitals on alert

  Russian cyber criminals are conducting a targeted campaign against hospitals with Ryuk ransomware

• October 28, 2020 28 Oct'20

  Trump supporters targeted by cryptocurrency scammers

  The successful breach of Donald Trump’s official website shows up lax security on his campaign team and is yet another timely warning that nobody is immune to cyber crime

• October 27, 2020 27 Oct'20

  Calls for clarity over Amazon insider breach

  Security experts call for more clarity from Amazon over an apparent leak of customer data

• October 27, 2020 27 Oct'20

  Covid crisis proves tech can replace office space and support cost-cutting at Barclays

  Bank says it will continue to look at its use of office space as it targets further cost-cutting measures

• October 27, 2020 27 Oct'20

  Sopra Steria hit by new version of Ryuk ransomware

  IT services company Sopra Steria says it has contained the ransomware virus, but systems will take a few weeks to be fully operational

• October 23, 2020 23 Oct'20

  Digital public services fail UK citizens on multiple fronts

  Commission for Smart Government publishes paper on obstacles facing the UK’s digital government, setting out principles for digital government initiatives to follow

• October 23, 2020 23 Oct'20

  NHS trust takes another look at its appointment of IT scandal CEO

  Imperial College Healthcare NHS Foundation Trust has asked for external review of its process when appointing controversial executive

• October 22, 2020 22 Oct'20

  SonicWall patches 11 firewall vulnerabilities

  SonicWall users are advised to download updates that fix 11 CVEs in the SonicOS operating system, uncovered by Positive Technologies

• October 22, 2020 22 Oct'20

  Protecting remote workers an opportunity to do security better

  Securing the fully remote workforce has been a challenge for IT teams, but it presents an opportunity to commit to a higher standard of cyber security, according to a Cisco report

• October 22, 2020 22 Oct'20

  Nordic CIO Interview: Teemu Salmi, Stora Enso

  Working with startup communities helps to drive digital transformation at one of the world’s largest forest industry companies, Stora Enso

• October 21, 2020 21 Oct'20

  NSA’s top CVE list a timely reminder to patch

  Many of the CVEs detailed on the NSA’s top 25 chart are golden oldies