News

IT operations management and IT support

• March 25, 2021 25 Mar'21

  Four in five UK businesses seek new security suppliers

  Decision-makers are ready to buy new security technology, but suppliers must pay close attention to how they present themselves

• March 25, 2021 25 Mar'21

  Government faces judicial review into plans for Post Office Horizon inquiry

  Subpostmasters that suffered great hardship at the hands of the Post Office are applying for a judicial review of a government inquiry into the scandal, which they see as a "whitewash"

• March 24, 2021 24 Mar'21

  Apparent drop in cyber incidents highlights underlying problems

  UK organisations report fewer cyber security incidents, but the headline data masks more serious issues, according to a report

• March 24, 2021 24 Mar'21

  Post Office was told in 2013 that Fujitsu witness was unreliable in subpostmaster prosecutions

  The Post Office was warned that a former Fujitsu employee had misled courts when giving evidence on its behalf

• March 24, 2021 24 Mar'21

  UK faces significant cyber talent shortfall

  Cyber security sector is struggling to attract the talented workforce it needs

• March 23, 2021 23 Mar'21

  NUHS taps RPA in Covid-19 swab tests

  Singapore’s National University Health System deploys RPA bots to automate patient registration during Covid-19 swab tests as part of broader efforts to improve efficiency

• March 23, 2021 23 Mar'21

  NCSC beefs up support for education sector after spate of attacks

  Refreshed guidance from the NCSC recommends a defence-in-depth strategy as schools and universities face a renewed wave of cyber attacks

• March 22, 2021 22 Mar'21

  Post Office staff instructed to shred documents that undermined its claims Horizon was robust

  Barrister advising the Post Office in 2013 stated that destroying documents would "amount to a conspiracy to pervert the course of justice"

• March 22, 2021 22 Mar'21

  $50m ransomware demand on Acer is highest ever

  Record-breaking double-extortion cyber attack saw REvil gang exfiltrate financial data from Taiwan-based PC manufacturer

• March 22, 2021 22 Mar'21

  Unionised drivers call on Microsoft to suspend Uber’s Face API licences

  Unionised private hire drivers in the UK are calling for Microsoft to suspend Uber’s licences to use its Face API technology after claims the ride-hailing firm’s ID-checking system has led to drivers losing their jobs and having licences revoked

• March 22, 2021 22 Mar'21

  CIO interview: Juliette Atkinson, IT director, Bradford University

  Bradford University’s IT director took a different route than most to get into IT leadership

• March 19, 2021 19 Mar'21

  Post Office IT scandal executive forced out of job at Football Association of Wales

  Angela van den Bogerd has left her role at the Football Association of Wales, following criticism of her part in Post Office IT scandal

• March 18, 2021 18 Mar'21

  Government to bail out Post Office which can’t afford to pay compensation to subpostmasters

  The Post Office does not have enough money to pay compensation to the subpostmasters it wrongfully prosecuted

• March 18, 2021 18 Mar'21

  Subpostmasters in Court of Appeal to end 20-year torment

  Subpostmasters heading to Court of Appeal to clear their names in what is potentially the biggest miscarriage of justice in English legal history

• March 17, 2021 17 Mar'21

  Capita restructures to simplify its business

  Business services supplier creates two core units that focus on public sector and commercial enterprise customers and will sell off non-core assets

• March 16, 2021 16 Mar'21

  Banks still lack tech skills at the top

  Banks have made progress in adding IT knowledge in their boardrooms, but they need more as digital transformation accelerates

• March 16, 2021 16 Mar'21

  Microsoft releases one-click ProxyLogon mitigation tool

  Microsoft’s mitigation tool is designed to help customers without dedicated security or IT teams navigate fixing their vulnerable Exchange servers

• March 15, 2021 15 Mar'21

  Microsoft Exchange ProxyLogon attacks spike 10 times in four days

  Exploitations of the Microsoft Exchange ProxyLogon vulnerabilities have increased tenfold in just four days

• March 12, 2021 12 Mar'21

  NCSC issues emergency alert on Microsoft Exchange patch

  UK’s national cyber agency calls on organisations affected by the ProxyLogon vulnerabilities to patch their Microsoft Exchange Servers immediately

• March 12, 2021 12 Mar'21

  DearCry ransomware targets vulnerable Exchange servers

  As predicted, ransomware gangs have started to target vulnerable instances of Microsoft Exchange Server, making patching an even greater priority

• March 12, 2021 12 Mar'21

  Brewer Molson Coors targeted in cyber attack

  Cyber criminals have disrupted beer production at Molson Coors, one of the world’s largest brewers

• March 11, 2021 11 Mar'21

  Potential miscarriages of justice of Scottish subpostmasters move to full review

  The Post Office Horizon scandal gets bigger as subpostmaster prosecutions in Scotland are reviewed

• March 11, 2021 11 Mar'21

  After Emotet takedown, Trickbot roars up threat charts

  Malicious actors are turning to new tricks as Emotet fades away

• March 11, 2021 11 Mar'21

  Norwegian government falls victim to Microsoft attacks

  Norway’s parliament, the Storting, suffers second major cyber incident in a year as threat groups capitalise on vulnerable Microsoft Exchange Servers

• March 10, 2021 10 Mar'21

  Met Police chooses Capgemini as strategic IT infrastructure services provider

  Capgemini has a history of providing the force with day-to-day technology services, and will now deliver its infrastructure services under the Pegasus programme

• March 10, 2021 10 Mar'21

  Welsh FA boss linked to recruitment of controversial former Post Office executive to step down

  Football Association Wales CEO Jonathan Ford is stepping down after losing a vote of no confidence triggered by the controversial appointment of Angela van den Bogerd, who was involved in the Post Office IT scandal

• March 10, 2021 10 Mar'21

  Patch Tuesday overshadowed by Microsoft Exchange attacks

  Microsoft’s March Patch Tuesday update drops amid ongoing fall-out from widespread Exchange attacks

• March 09, 2021 09 Mar'21

  How biotech firm Luminex manages field service

  Technicians at Luminex work remotely, but their schedules, spare parts for repairs and customer site visits need to link to tech support and the CRM

• March 09, 2021 09 Mar'21

  Prime minister yet to respond to serious subpostmaster concerns over Horizon IT scandal inquiry

  Subpostmaster victims who have spent millions bringing the Post Office IT scandal to light have received no reply to their concerns from Boris Johnson

• March 08, 2021 08 Mar'21

  Wipro makes its biggest acquisition ever with $1.45bn takeover

  Indian IT services supplier Wipro makes biggest acquisition in its history as it bolsters consultancy offering

• March 08, 2021 08 Mar'21

  Government to change unfair private prosecution rules used to prosecute innocent subpostmasters

  Government agrees to change private prosecution rules that were abused by the Post Office in its pursuit of subpostmasters wrongly accused of financial crimes

• March 05, 2021 05 Mar'21

  Mandiant: MS Exchange bugs first exploited in January

  Analysis from technical teams at FireEye’s Mandiant tracked activity exploiting newly disclosed vulnerabilities in Microsoft Exchange Server more than a month ago

• March 05, 2021 05 Mar'21

  Innovation underpinned by trustworthy governance, says CDEI

  Public support for greater use of digital technologies such as AI depends on how much trust people have in its governance, says report

• March 04, 2021 04 Mar'21

  Okta picks up Auth0 for $6.5bn

  Multibillion-dollar acquisition a vote of confidence in future of identity and access management services

• March 04, 2021 04 Mar'21

  Microsoft Exchange CVEs more widely exploited than thought

  US CISA issues emergency guidance as impact of four newly disclosed Microsoft Exchange vulnerabilities becomes clearer

• March 04, 2021 04 Mar'21

  Bank of Ireland to reduce branch network by almost half

  Bank of Ireland is latest bank to pin its future on digital channels as customers change their banking habits

• March 04, 2021 04 Mar'21

  Qualys caught up in Accellion FTA breach

  Security services supplier confirms that some of its data was stolen via vulnerabilities in Accellion’s file transfer product

• March 03, 2021 03 Mar'21

  Emergency patch addresses MS Exchange Server zero-days

  Microsoft releases an emergency patch to address multiple zero-day exploits directed at on-premise installations of Exchange Server

• March 02, 2021 02 Mar'21

  How Aberdeenshire Council is using Cherwell’s ITSM platform

  Tech leaders are seeing opportunities to expand the remit of IT service management beyond IT

• March 02, 2021 02 Mar'21

  Goldman Sachs CEO comments highlight need for home working balance

  The remote working revolution has been prominent in the banking sector and organisations have a balancing act to perform once the pandemic passes

• March 02, 2021 02 Mar'21

  HSBC offers to help customers transitioning to digital banking as branch closures continue

  HSBC is offering its customers training in how to bank digitally in a safe and effective way as it, like many banks, moves customers out of branches and towards using online services

• March 02, 2021 02 Mar'21

  FINN completes Covid-delayed migration to the cloud

  Norwegian online advertising marketplace completes cloud migration in a single night after months of delay due to the pandemic

• March 01, 2021 01 Mar'21

  Covid accelerates Bradford University remote working project

  Pandemic injected fuel into university’s existing project to introduce remote working

• March 01, 2021 01 Mar'21

  IR35 private sector reforms: Royal Mail contractors ‘frustrated’ by tax status test regime

  Royal Mail contractors are ‘frustrated’ by the lack of transparency over their changing tax status, as the company confirms it is moving those ‘likely to be’ inside IR35 onto PAYE working arrangements

• February 26, 2021 26 Feb'21

  Dell bets on continued home working to drive PC demand

  The pandemic has led to an increase in PC sales, Dell reports, adding that it expects home working to continue as and when coronavirus restrictions are lifted

• February 25, 2021 25 Feb'21

  NCSC Cyber Action Plan emphasises SME security

  NCSC self-assessment tool launched to help sole traders and micro-businesses tackle their cyber security challenges

• February 25, 2021 25 Feb'21

  Npower shuts off app after credential stuffing attack

  Npower customers will have to log in to their accounts on its website after its app was withdrawn following a security breach

• February 25, 2021 25 Feb'21

  Tech-enabled hybrid working enables HSBC to cut 40% of its global office space

  Bank is making huge reductions in the amount of office space it uses through a global hybrid-working policy

• February 25, 2021 25 Feb'21

  Deloitte: How organisations can prepare for new look office work

  In the 1980s, desktop computing changed the workplace. Today, the coronavirus pandemic has led to companies rewriting a 40-year-old rule book

• February 25, 2021 25 Feb'21

  IR35 private sector reforms: What IT contractors need to know

  Computer Weekly asks contracting experts to answer questions about PSC bans, compliant umbrella companies and challenging status determinations, with the latest IR35 reforms coming into place