News

IT operations management and IT support

• February 10, 2021 10 Feb'21

  Helpdesk meltdown due to absenteeism, low morale and increased workload

  Remote working has put a strain on the helpdesk, and there is a backlog of unresolved tickets that is taking days to clear

• February 09, 2021 09 Feb'21

  Facebook sued for data-sharing practices with third parties

  Data protection claim filed in London against social media giant for its alleged failure to give at least one million users in England and Wales meaningful control over their personal data

• February 09, 2021 09 Feb'21

  Cyberpunk 2077 developer refuses to pay up after ransomware attack

  Polish video game developer CD Projekt has released details of a ransomware attack on its systems

• February 09, 2021 09 Feb'21

  ‘Batman Begins’ cyber attack is a warning to CNI providers

  A thwarted cyber attack in a Florida town that could have resulted in the poisoning of the water supply is a timely reminder of the vulnerability of critical services

• February 09, 2021 09 Feb'21

  NHS reports fewer phishing emails in 2020

  The NHSmail email service saw a steady decline in suspected phishing emails during the course of 2020

• February 08, 2021 08 Feb'21

  UK Cyber Security Council to take charge of skills strategy

  New government-backed body will be set up to boost careers opportunities and professional standards in the cyber security sector

• February 08, 2021 08 Feb'21

  Interview: Robert Opp, chief digital officer, United Nations Development Programme

  Chief digital officer of the United Nations Development Programme talks about the relationship between digital technologies and sustainability, and how it can be used for a more environmentally-friendly and inclusive future

• February 08, 2021 08 Feb'21

  Too few UK organisations offering cyber training for remote work

  Nearly a year into the pandemic, a study reveals a concerning tendency for organisations not to bother offering security training for remote workers

• February 08, 2021 08 Feb'21

  Data of thousands of Dutch citizens leaked from government Covid-19 systems

  Weak access controls and outdated systems blamed for leaking of the personal details of thousands of Dutch citizens tested for Covid-19

• February 05, 2021 05 Feb'21

  Google Chrome update to patch serious zero-day

  A serious heap buffer overflow vulnerability means Google Chrome users should patch their browsers as soon as possible

• February 05, 2021 05 Feb'21

  Financial regulatory body bombarded with malicious emails

  New disclosures reveal the FCA’s systems bounced almost a quarter of a million malicious emails in a three-month period

• February 05, 2021 05 Feb'21

  Security firm Stormshield loses source code in cyber attack

  Source code from two products developed by French cyber security firm was compromised in a December 2020 incident

• February 05, 2021 05 Feb'21

  How Yarra Valley Water is tapping APIs

  The largest water retailer in Melbourne has rolled out application programming interfaces to improve operations and customer service

• February 04, 2021 04 Feb'21

  Revolut rewrites policy to include permanent remote working

  Challenger finance firm Revolut is redesigning its office spaces and introducing permanent remote working policies

• February 04, 2021 04 Feb'21

  Woodland Trust hit by cyber attack in December

  Conservation charity is investigating what it describes as a ‘sophisticated’ cyber attack but has waited nearly two months to inform its members

• February 04, 2021 04 Feb'21

  Boeing outsources to Dell affecting 600 IT jobs

  US aircraft manufacturer contracts hundreds of IT roles to Dell as it accelerates outsourcing plans

• February 03, 2021 03 Feb'21

  Crypto malware targets Kubernetes clusters, say researchers

  Newly identified Hildegaard malware targets Kubernetes clusters and seems to herald a new campaign from the TeamTNT gang

• February 03, 2021 03 Feb'21

  Has Covid-19 made bank branch closures easier to sell?

  Big banks continue to close branches and invest more in technology as the Covid-19 pandemic makes a case for digital banking

• February 03, 2021 03 Feb'21

  ‘Classic’ Cerber ransomware targets health sector in high volumes

  Cerber ransomware-as-a-service seems to have re-emerged as one of the most critical cyber threats facing healthcare organisations, reports VMware Carbon Black

• February 03, 2021 03 Feb'21

  SolarWinds patches two critical CVEs in Orion platform

  New vulnerabilities disclosed as SolarWinds reels from December 2020 Solorigate/Sunburst attack – but do not appear to have been exploited yet

• February 02, 2021 02 Feb'21

  Agent Tesla trojan finds new ways to sneak past defences

  Updated versions of Agent Tesla Rat include new techniques that fiddle with code to disable endpoint protection tools on target systems

• February 01, 2021 01 Feb'21

  Serco confirms Babuk ransomware attack

  Outsourcing firm was hit by the ransomware last week but insists most of its operations are running as normal

• February 01, 2021 01 Feb'21

  UKRI suspends services after ransomware attack

  UK Research and Innovation was hit by an undisclosed strain of ransomware at the end of January

• February 01, 2021 01 Feb'21

  CISOs invisible to their organisations, says BT report

  Ignorance of cyber issues is leading to misplaced confidence in security in many organisations, as CISOs struggle to make themselves seen and heard

• February 01, 2021 01 Feb'21

  SBRC picks Check Point to support cyber helpline

  The Scottish Business Resilience Centre has enlisted Check Point as the first security supplier to join its incident response partnership programme

• January 29, 2021 29 Jan'21

  Commerzbank announces big job cuts and branch closures

  German bank is closing hundreds of branches and cutting thousands of jobs as it reshapes for the digital age

• January 29, 2021 29 Jan'21

  Manufacturing particularly at risk of Solorigate-linked breaches

  Every fifth victim of the SolarWinds Solorigate/Sunburst attack was a manufacturing organisation, say researchers

• January 28, 2021 28 Jan'21

  Apprenticeships may be a solution to cyber skills shortage, say insiders

  Cyber security professionals are open to new approaches to finding sorely needed talent, according to a poll

• January 28, 2021 28 Jan'21

  End of Emotet: A blow to cyber crime, but don’t drop your guard

  The takedown of Emotet is a huge event with repercussions that will reverberate across the cyber criminal world, but unfortunately that’s not to say there will be much of a long-term impact

• January 27, 2021 27 Jan'21

  Pandemic response has improved privacy posture, says Cisco

  Data privacy seems to be ‘coming of age’ to some extent and organisational responses to Covid-19 may be partly responsible, according to a report

• January 27, 2021 27 Jan'21

  Mimecast breach was work of SolarWinds attackers

  Mimecast’s investigation into a January 2021 breach of its systems turns up evidence that the culprit was the same group that targeted SolarWinds in December

• January 27, 2021 27 Jan'21

  NHS Scotland uses ServiceNow to power vaccination and contact-tracing

  ServiceNow is at the heart of NHS Scotland’s digital response to the coronavirus, supporting the mass vaccination programme

• January 27, 2021 27 Jan'21

  How Nottinghamshire County Council saved loads of money on SAP

  The council was paying £100,000 a year just to keep ECC patches up to date and needed to find savings to support frontline services

• January 27, 2021 27 Jan'21

  After a push at the start, Mencap’s automation journey is gathering pace

  UK charity was helped out by a bank at the start of an automation investigation that is now a project sweeping across the organisation

• January 26, 2021 26 Jan'21

  Australia’s IT spending set to bounce back in 2021

  IT spending in Australia will grow by 4% this year, reversing a decline of 1% in 2020 as organisations seek to grow their digital chops

• January 26, 2021 26 Jan'21

  Customers turn to cash as IT issue hits card payments at major supermarkets

  IT problem at payment processing company has forced shoppers to resort to cash in Morrisons and Co-op stores

• January 26, 2021 26 Jan'21

  Saudi IT spending to hit $11bn in 2021

  Saudi Arabian organisations will spend about $11bn on IT this year, with emerging technologies high on shopping lists

• January 25, 2021 25 Jan'21

  Inside Grab’s DevOps practices

  A senior software engineer at Grab offers a peek into the DevOps practices at one of Southeast Asia’s technology unicorns

• January 25, 2021 25 Jan'21

  Are banks overburdened with responsibility for money lost to online scams?

  Bank boss calls for cross-industry cooperation to reduce scams that trick people into making instant payments online

• January 22, 2021 22 Jan'21

  Sepa data leaks as agency resists ransom demands

  The Scottish Environment Protection Agency is resisting extortion demands from a ransomware gang, but has suffered a data leak in retaliation

• January 21, 2021 21 Jan'21

  Two-thirds of CISOs say they’ll be cyber attack victims this year

  Security professionals are ever alert to the threats they face, but some still seem to think it is unlikely they will be attacked

• January 21, 2021 21 Jan'21

  Interview: Tony Porter, chief privacy officer, Corsight AI

  Tony Porter speaks to Computer Weekly about the changes in facial-recognition during his time as surveillance camera commissioner, the ethics of using the technology, and his new role as chief privacy officer at Corsight AI

• January 21, 2021 21 Jan'21

  Incompetent cyber criminals leak data in opsec failure

  Even cyber criminals need to pay attention to their information security posture, as this cautionary tale uncovered by Check Point reveals

• January 21, 2021 21 Jan'21

  Digital knowledge must be integral part of Dutch police training

  Research reveals gaps in digital knowledge among Netherlands police, with calls for a training ‘roadmap’ to get officers up to speed to tackle cyber crime

• January 20, 2021 20 Jan'21

  Should I be worried about MFA-bypassing pass-the-cookie attacks?

  Malicious actors bypassed multi-factor authentication using so-called pass-the-cookie attacks, but how worrying is this and what is the risk to organisations?

• January 20, 2021 20 Jan'21

  More subpostmasters’ prosecutions sent to appeal for wrongful conviction

  Four more subpostmasters are to have their appeals against criminal convictions heard in the appeal courts

• January 20, 2021 20 Jan'21

  HSBC closing more branches as customers turn to digital channel

  Bank announces branch closures as it reshapes its network for the digital age

• January 20, 2021 20 Jan'21

  Malwarebytes also hit by SolarWinds attackers

  The nation state group that attacked SolarWinds in December got inside Malwarebytes by exploiting privileged access to its Microsoft Office 365 tenant, the firm reveals

• January 19, 2021 19 Jan'21

  CIOs blame siloed IT teams and tools for misalignment

  The inability of teams to see a single version of the truth is leading to a lot of time wasting among IT departments and businesses

• January 13, 2021 13 Jan'21

  Stolen Pfizer/BioNTech Covid-19 vaccine data leaked

  Data dump understood to include screenshots of emails, peer review information, PDFs and PowerPoint presentations