News
IT operations management and IT support
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March 23, 2020
23
Mar'20
Coronavirus: CCRC uses Microsoft Teams to consider subpostmaster appeals
Criminal Cases Review Commission to use Microsoft Teams to ensure review of subpostmaster prosecutions is held on time
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March 23, 2020
23
Mar'20
Interview: Jamil Farshchi, CISO, Equifax
Equifax CISO Jamil Farshchi discusses public cloud and why it’s not something IT security professionals should be afraid of
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March 23, 2020
23
Mar'20
Singapore’s JTC taps GIS platform in Punggol Digital District
The planners behind Singapore’s Punggol Digital District are using a geographic information system to make better planning decisions and improve day-to-day operations
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March 23, 2020
23
Mar'20
Seek ditches pagers for cloud service in IT operations
Australian employment marketplace Seek is doing away with pagers in favour of PagerDuty’s cloud-based digital operations platform to scale up its IT operations in Asia and Australia
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March 20, 2020
20
Mar'20
MP warns minister not to parrot civil servants’ lines on Post Office IT scandal
MP Kevan Jones has warned a government minister not to repeat the mistakes of predecessors in relation to the Post Office Horizon IT scandal
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March 20, 2020
20
Mar'20
How an Estonian digital nation emerged from the embers of Soviet rule
Estonia’s minister for foreign trade and IT tells Computer Weekly how the country went from having no governmental infrastructure in the early 1990s to acquiring the label “digital nation”
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March 19, 2020
19
Mar'20
Coronavirus: NHS to roll out Microsoft Teams to hospitals
Secure, cloud-based Microsoft collaboration tool Teams will be made available across the NHS, even those hospitals not on NHSMail
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March 18, 2020
18
Mar'20
Push for digitisation in Malaysia amid coronavirus crisis
Event cancellations and travel bans are spurring more companies to embrace digital tools to support remote and flexible working arrangements
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March 18, 2020
18
Mar'20
Swedish municipalities test AI to drive efficiencies and cost savings
Research in Sweden measures the benefits of using artificial intelligence in local government operations
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March 17, 2020
17
Mar'20
Covid-19: Three technology areas that CIOs must address
CIOs will need to consider the IT measures that will be needed to support their organisations as the government ramps up its response to the coronavirus
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March 16, 2020
16
Mar'20
Secret Post Office deals cause fury among Horizon IT scandal campaigners
The Post Office has sparked anger with secret settlements with subpostmasters outside the recent legal action against it
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March 12, 2020
12
Mar'20
CIO interview: Miguel Rio Tinto, Emirates NBD
The Dubai-based banking group’s CIO, Miguel Rio Tinto, talks about its ambitious digital transformation plans
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March 12, 2020
12
Mar'20
IT Priorities 2020: Nearly two-thirds of Nordic IT leaders expect a budget increase this year
Nordic IT leaders are expecting budgets to rise as they move to more advanced stages of their digital transformations
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March 12, 2020
12
Mar'20
IT Priorities 2020: Benelux organisations and budgets focused on digital transformation
IT leaders in Belgium, the Netherlands and Luxembourg expect bigger budgets this year, with spending on digital transformation projects and related technologies being prioritised
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March 11, 2020
11
Mar'20
Fintech workers called to share their experiences of microaggression
Fintech workers were asked to share upsetting workplace incidents as part of an anonymous study
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March 11, 2020
11
Mar'20
International Women’s Day provides platform for Nordic women in tech
International annual event reminds tech industry that work needs to be done to reduce inequality, but organisations must work towards this on a daily basis
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March 11, 2020
11
Mar'20
ANZ firms ill-prepared to deal with tech issues
More than two in five businesses in Australia and New Zealand are hearing from customers about major technology issues, affecting productivity and staff morale, new study finds
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March 10, 2020
10
Mar'20
IT Priorities 2020: Digitisation drives IT modernisation growth
IT decision-makers realise that old applications restrict agility. As organisations digitise processes, application modernisation is key
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March 10, 2020
10
Mar'20
MPs told to hold to account those responsible for Post Office Horizon IT scandal
Subpostmasters who had their lives destroyed by a faulty IT system and mistreatment by the Post Office have asked MPs to hold to account the people responsible for the injustices
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March 10, 2020
10
Mar'20
Police IT system failure creates significant backlogs
Independent review of IT system failure that left Greater Manchester Police working with pen and paper finds combination of technical shortcomings, operational procedures and staff training responsible for massive backlogs
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March 06, 2020
06
Mar'20
Those who did not play by the rules in Post Office Horizon scandal “should face prosecution”
Telford MP has become a vocal member of the campaign for justice for the subpostmasters who had their lives devastated as a result of being blamed for losses caused by errors in the Post Office’s core retail and accounting system
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March 06, 2020
06
Mar'20
CIO interview: Sarah Wilkinson, NHS Digital
NHS Digital has been racing to ensure the systems and protocols are in place to prepare the health service for the coronavirus. We speak to its CEO about the preparations
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March 02, 2020
02
Mar'20
Nordic lessons on digital transformation
Swedish financial services firm reports a successful IT outsourcing project with India-based IT services company
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March 02, 2020
02
Mar'20
Boris Johnson’s commitment to inquiry into Post Office scandal in doubt
Boris Johnson’s apparent commitment to a public inquiry into the Post Office Horizon scandal is not so certain
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February 27, 2020
27
Feb'20
Oxbotica on board with Cisco to drive autonomous vehicle data challenge
Connected car technology firm hits pedal with Cisco to solve data challenges of future autonomous vehicles
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February 26, 2020
26
Feb'20
How tech suppliers are easing barriers to hybrid cloud adoption
The tech industry has risen to the challenge of helping enterprises ease their transition to hybrid cloud, but issues remain
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February 25, 2020
25
Feb'20
Government admits it was too passive managing Post Office as parliamentary pressure builds
The UK government faces accusations of neglecting its duties handling the Post Office as pressure mounts in Parliament for justice for the subpostmasters who suffered due to faults in the Horizon IT system
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February 24, 2020
24
Feb'20
Estonia to give citizens Alexa-like access to public services
The Estonian government is working on a project that will ultimately allow citizens to ask Siri, Alexa or almost any other virtual digital assistant to interact with government departments on their behalf
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February 19, 2020
19
Feb'20
Blasé directors put business data at risk
The higher up within a business you go, the more likely you are to find people intentionally leaking confidential data, says Egress
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February 14, 2020
14
Feb'20
CIO Interview: Siim Sikkut, Estonian government CIO
Siim Sikkut is one of a generation of tech native Estonians, who is turning his knowledge and experience to transforming government services
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February 12, 2020
12
Feb'20
Pressure for public inquiry into Post Office IT system scandal begins with mountain to climb
Members of Parliament seeking a public inquiry into the Post Office Horizon scandal face huge challenges, but pressure and time could force justice
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February 10, 2020
10
Feb'20
Two-thirds of workers at risk of robot-driven redundancy are unaware of the threat to jobs
People who do jobs that are most likely to be automated through technology are unaware and unprepared of the impending threat to their livelihoods, with Nesta calling on the government to do more to up-skill those at risk
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February 07, 2020
07
Feb'20
Goldman Sachs considers building cloud service to sell to other finance firms
Internal memo reveals that bank could provide an Amazon Web Services-like cloud service to financial services companies
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February 03, 2020
03
Feb'20
New jobs in Ireland as Brexit forces Revolut to migrate work from London
Brexit has pushed the financial technology firm into moving London jobs to Ireland
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February 03, 2020
03
Feb'20
Cost-cutting and digital transformation spur increased European IT outsourcing in 2019
The need to rein in costs while digitally transforming has led to growth in traditional and as-a-service base outsourcing
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January 29, 2020
29
Jan'20
Inside DXC Technology’s APAC playbook
DXC Technology’s CTO for Asia-Pacific talks up efforts to support the region’s enterprises that are in varying stages of digital transformation
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January 29, 2020
29
Jan'20
AI is transforming the Nordic workplace – and it won’t stop there
Nordic startups are applying artificial intelligence to address workplace challenges, with HR and operations managers across the world watching
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January 29, 2020
29
Jan'20
Apple posts record-breaking quarter, but prepares for Coronavirus impact
The Coronavirus outbreak is having a direct impact on Apple’s supply chain and its Chinese retail stores and channel partners
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January 27, 2020
27
Jan'20
Police sent information about potential Fujitsu staff perjury in subpostmaster prosecutions
The police have been asked to consider information from a High Court judge questioning evidence given by Fujitsu staff in criminal trials of Post Office subpostmasters
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January 24, 2020
24
Jan'20
Gender funding gap reveals complacency in the Nordics
Tech investors are biased towards men when it comes to investing – even if they are not aware of it
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January 21, 2020
21
Jan'20
Millions lost due to lack of effective IT operations monitoring
The complexity of modern IT systems means it can be impossible to identify the root cause of a failure
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January 21, 2020
21
Jan'20
Two-fifths of Middle East IT staff would change job for more money
IT professionals in the Middle East are mostly motivated by money when it comes to finding a new job, according to a Computer Weekly survey
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January 20, 2020
20
Jan'20
Over a quarter of Middle East businesses have no women in their IT department
Businesses in the Middle East are failing to balance their IT workforces between men and women, and a quarter have no women in IT roles
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January 20, 2020
20
Jan'20
Spanish bank applies AI to staff training
CaixaBank uses artificial intelligence to help its staff find and access the most relevant training resources
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January 20, 2020
20
Jan'20
Modern telecoms has opened up Sweden’s far north
Modern telecom infrastructures mean datacentres can be further away from users, and environmental and cost advantages are to be had in locations such as Sweden’s far north
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January 16, 2020
16
Jan'20
Lloyds Banking Group to create digital workplace with Microsoft
Bank is transforming how its staff work as part of a multibillion-pound digital transformation
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January 15, 2020
15
Jan'20
TSB signs up IBM Services and announces Edinburgh tech hub
TSB has contracted IBM to provide hybrid cloud services as part of its £120m digital transformation plans, which will see more tech jobs in Scotland
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January 15, 2020
15
Jan'20
Government distances itself from Post Office decisions in Horizon IT litigation
Department for Business, Energy & Industrial Strategy says it did not make decisions in the Post Office’s recent court battle
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January 15, 2020
15
Jan'20
Royal Bank of Canada gives Mencap a ‘leg-up’ in automating processes
UK charity gets help from Canadian bank in a collaboration aimed at creating a robotic workforce
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January 14, 2020
14
Jan'20
What is behind Stockholm’s datacentre boom?
Datacentres are springing up in Stockholm – but what is drawing major IT companies to the Swedish capital?