News
IT operations management and IT support
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April 06, 2021
06
Apr'21
Demands for changes to ‘barmy’ rules on digital evidence have government’s ear
The government is listening to calls for changes in how digital evidence is considered in court, as Post Office IT scandal spells out current rule's inadequacy
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March 31, 2021
31
Mar'21
Commerzbank picks Google for cloud migration
German bank expands its work with Google Cloud and plans to move 85% of applications to its platform
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March 31, 2021
31
Mar'21
NHS is apparently closing security skills gap
By the end of 2020, there were more than twice as many in-house security professionals at NHS trusts as there were two years before
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March 30, 2021
30
Mar'21
Strong company culture the basis of a successful hybrid work environment
Study highlights how post-Covid working dynamics increase importance of communicative leadership with an inclusive organisational culture most important once logistics and technology are addressed
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March 30, 2021
30
Mar'21
Ransomware attack on London schools highlights warnings
Ransomware attack on Harris Federation comes just days after a fresh NCSC alert for the education sector
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March 30, 2021
30
Mar'21
The Security Interviews: How to secure an F1 team in a pandemic
A multi-year digital transformation programme paid off for F1 team Williams Racing when the 2020 season was abruptly postponed thanks to Covid-19. Learn how the team’s CIO has been supporting remote working and protecting data
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March 29, 2021
29
Mar'21
How Gulf SMEs are building digital resilience amid the pandemic
SMEs in the Gulf region have accelerated their digital transformations during the Covid-19 pandemic
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March 29, 2021
29
Mar'21
UK courts face evidence ‘black hole’ over police EncroChat mass hacking
French investigators have refused to disclose how they downloaded millions of messages from a supposedly secure cryptophone network used by organised criminals – leaving UK courts to grapple with a forensic ‘black hole’ of evidence
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March 29, 2021
29
Mar'21
CW Innovation Awards: Sime Darby ups ante in service management
Sime Darby Industrial’s inService Suite has returned more than 100,000 hours to the company in a digitisation initiative that has improved efficiency and customer engagement
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March 26, 2021
26
Mar'21
Retailer FatFace pays $2m ransom to Conti cyber criminals
Retailer FatFace paid out a $2m ransom to restore its data following a January 2021 cyber attack by the Conti ransomware syndicate
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March 26, 2021
26
Mar'21
Remote working burn-out a factor in security risk
After a year of working from the kitchen table, stress and burn-out are increasing, giving rise to more security risks – and Millennials seem to be particularly affected
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March 25, 2021
25
Mar'21
Cyber security complacency puts UK at risk, says NCSC head
National Cyber Security Centre CEO Lindy Cameron, in her maiden speech in the role, warns of challenges ahead for the UK and sets out the future agenda for cyber
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March 25, 2021
25
Mar'21
Warning: AWS IAM behaves differently to directory services
IT admins use group policies to manage user access via Active Directory, but AWS takes a subtly different approach, which can be exploited
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March 25, 2021
25
Mar'21
Four in five UK businesses seek new security suppliers
Decision-makers are ready to buy new security technology, but suppliers must pay close attention to how they present themselves
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March 25, 2021
25
Mar'21
Government faces judicial review into plans for Post Office Horizon inquiry
Subpostmasters that suffered great hardship at the hands of the Post Office are applying for a judicial review of a government inquiry into the scandal, which they see as a "whitewash"
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March 24, 2021
24
Mar'21
Apparent drop in cyber incidents highlights underlying problems
UK organisations report fewer cyber security incidents, but the headline data masks more serious issues, according to a report
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March 24, 2021
24
Mar'21
Post Office was told in 2013 that Fujitsu witness was unreliable in subpostmaster prosecutions
The Post Office was warned that a former Fujitsu employee had misled courts when giving evidence on its behalf
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March 24, 2021
24
Mar'21
UK faces significant cyber talent shortfall
Cyber security sector is struggling to attract the talented workforce it needs
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March 23, 2021
23
Mar'21
NUHS taps RPA in Covid-19 swab tests
Singapore’s National University Health System deploys RPA bots to automate patient registration during Covid-19 swab tests as part of broader efforts to improve efficiency
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March 23, 2021
23
Mar'21
NCSC beefs up support for education sector after spate of attacks
Refreshed guidance from the NCSC recommends a defence-in-depth strategy as schools and universities face a renewed wave of cyber attacks
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March 22, 2021
22
Mar'21
Post Office staff instructed to shred documents that undermined its claims Horizon was robust
Barrister advising the Post Office in 2013 stated that destroying documents would "amount to a conspiracy to pervert the course of justice"
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March 22, 2021
22
Mar'21
$50m ransomware demand on Acer is highest ever
Record-breaking double-extortion cyber attack saw REvil gang exfiltrate financial data from Taiwan-based PC manufacturer
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March 22, 2021
22
Mar'21
Unionised drivers call on Microsoft to suspend Uber’s Face API licences
Unionised private hire drivers in the UK are calling for Microsoft to suspend Uber’s licences to use its Face API technology after claims the ride-hailing firm’s ID-checking system has led to drivers losing their jobs and having licences revoked
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March 22, 2021
22
Mar'21
CIO interview: Juliette Atkinson, IT director, Bradford University
Bradford University’s IT director took a different route than most to get into IT leadership
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March 19, 2021
19
Mar'21
Post Office IT scandal executive forced out of job at Football Association of Wales
Angela van den Bogerd has left her role at the Football Association of Wales, following criticism of her part in Post Office IT scandal
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March 18, 2021
18
Mar'21
Government to bail out Post Office which can’t afford to pay compensation to subpostmasters
The Post Office does not have enough money to pay compensation to the subpostmasters it wrongfully prosecuted
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March 18, 2021
18
Mar'21
Subpostmasters in Court of Appeal to end 20-year torment
Subpostmasters heading to Court of Appeal to clear their names in what is potentially the biggest miscarriage of justice in English legal history
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March 17, 2021
17
Mar'21
Capita restructures to simplify its business
Business services supplier creates two core units that focus on public sector and commercial enterprise customers and will sell off non-core assets
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March 16, 2021
16
Mar'21
Banks still lack tech skills at the top
Banks have made progress in adding IT knowledge in their boardrooms, but they need more as digital transformation accelerates
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March 16, 2021
16
Mar'21
Microsoft releases one-click ProxyLogon mitigation tool
Microsoft’s mitigation tool is designed to help customers without dedicated security or IT teams navigate fixing their vulnerable Exchange servers
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March 15, 2021
15
Mar'21
Microsoft Exchange ProxyLogon attacks spike 10 times in four days
Exploitations of the Microsoft Exchange ProxyLogon vulnerabilities have increased tenfold in just four days
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March 12, 2021
12
Mar'21
NCSC issues emergency alert on Microsoft Exchange patch
UK’s national cyber agency calls on organisations affected by the ProxyLogon vulnerabilities to patch their Microsoft Exchange Servers immediately
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March 12, 2021
12
Mar'21
DearCry ransomware targets vulnerable Exchange servers
As predicted, ransomware gangs have started to target vulnerable instances of Microsoft Exchange Server, making patching an even greater priority
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March 12, 2021
12
Mar'21
Brewer Molson Coors targeted in cyber attack
Cyber criminals have disrupted beer production at Molson Coors, one of the world’s largest brewers
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March 11, 2021
11
Mar'21
Potential miscarriages of justice of Scottish subpostmasters move to full review
The Post Office Horizon scandal gets bigger as subpostmaster prosecutions in Scotland are reviewed
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March 11, 2021
11
Mar'21
After Emotet takedown, Trickbot roars up threat charts
Malicious actors are turning to new tricks as Emotet fades away
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March 11, 2021
11
Mar'21
Norwegian government falls victim to Microsoft attacks
Norway’s parliament, the Storting, suffers second major cyber incident in a year as threat groups capitalise on vulnerable Microsoft Exchange Servers
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March 10, 2021
10
Mar'21
Met Police chooses Capgemini as strategic IT infrastructure services provider
Capgemini has a history of providing the force with day-to-day technology services, and will now deliver its infrastructure services under the Pegasus programme
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March 10, 2021
10
Mar'21
Welsh FA boss linked to recruitment of controversial former Post Office executive to step down
Football Association Wales CEO Jonathan Ford is stepping down after losing a vote of no confidence triggered by the controversial appointment of Angela van den Bogerd, who was involved in the Post Office IT scandal
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March 10, 2021
10
Mar'21
Patch Tuesday overshadowed by Microsoft Exchange attacks
Microsoft’s March Patch Tuesday update drops amid ongoing fall-out from widespread Exchange attacks
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March 09, 2021
09
Mar'21
How biotech firm Luminex manages field service
Technicians at Luminex work remotely, but their schedules, spare parts for repairs and customer site visits need to link to tech support and the CRM
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March 09, 2021
09
Mar'21
Prime minister yet to respond to serious subpostmaster concerns over Horizon IT scandal inquiry
Subpostmaster victims who have spent millions bringing the Post Office IT scandal to light have received no reply to their concerns from Boris Johnson
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March 08, 2021
08
Mar'21
Wipro makes its biggest acquisition ever with $1.45bn takeover
Indian IT services supplier Wipro makes biggest acquisition in its history as it bolsters consultancy offering
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March 08, 2021
08
Mar'21
Government to change unfair private prosecution rules used to prosecute innocent subpostmasters
Government agrees to change private prosecution rules that were abused by the Post Office in its pursuit of subpostmasters wrongly accused of financial crimes
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March 05, 2021
05
Mar'21
Mandiant: MS Exchange bugs first exploited in January
Analysis from technical teams at FireEye’s Mandiant tracked activity exploiting newly disclosed vulnerabilities in Microsoft Exchange Server more than a month ago
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March 05, 2021
05
Mar'21
Innovation underpinned by trustworthy governance, says CDEI
Public support for greater use of digital technologies such as AI depends on how much trust people have in its governance, says report
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March 04, 2021
04
Mar'21
Okta picks up Auth0 for $6.5bn
Multibillion-dollar acquisition a vote of confidence in future of identity and access management services
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March 04, 2021
04
Mar'21
Microsoft Exchange CVEs more widely exploited than thought
US CISA issues emergency guidance as impact of four newly disclosed Microsoft Exchange vulnerabilities becomes clearer
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March 04, 2021
04
Mar'21
Bank of Ireland to reduce branch network by almost half
Bank of Ireland is latest bank to pin its future on digital channels as customers change their banking habits
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March 04, 2021
04
Mar'21
Qualys caught up in Accellion FTA breach
Security services supplier confirms that some of its data was stolen via vulnerabilities in Accellion’s file transfer product