News

IT operations management and IT support

• June 30, 2023 30 Jun'23

  SGN pens IT service desk outsourcing deal

  Utility company SGN renews its internal IT services managed services contract with new supplier

• June 29, 2023 29 Jun'23

  ‘Shadow’ AI use becoming a driver of insider cyber risk

  Off-the-books use of generative AI tools will inevitably lead to a costly, high-profile data breach for someone, but a little attention paid to appropriate data management policy can help mitigate the risk

• June 29, 2023 29 Jun'23

  Brits are using healthcare apps without proper checks

  As mobile health app acceptance increases, people are taking risks by using them without any advice from their medical professionals, finds survey

• June 29, 2023 29 Jun'23

  The Finnish Food Authority uses AI to accelerate research

  Researchers have reduced the time taken to get critical insights into potential public health crises and address issues in real-time, through artificial intelligence

• June 27, 2023 27 Jun'23

  Alkira introduces extranet as a service

  Provider of cloud networking as a service unveils infrastructure designed to enable third parties to securely connect to critical business applications 

• June 27, 2023 27 Jun'23

  3,600 potential cyber security experts apply to government scheme

  The UK government’s Upskill in Cyber programme is reporting great success just a month after launch, with almost half of applicants women

• June 26, 2023 26 Jun'23

  How Ikea is driving digital customer experience

  Ikea franchisee in four Southeast Asian markets and Mexico taps chatbots, conversational commerce and remote planning, among other capabilities, to drive digital customer experience

• June 26, 2023 26 Jun'23

  HSBC leaving Canary Wharf headquarters

  HSBC is to leave its current Canary Wharf headquarters by 2027 as hybrid-working policies reduce demand for office space

• June 23, 2023 23 Jun'23

  Webex widens US government portfolio with contact centre, calling

  Webex Contact Center Enterprise for Government expanded to include Webex Calling, providing a single offer for calling, messaging and meetings that complies with key US government standard

• June 22, 2023 22 Jun'23

  Health and care staff have three months to move to latest NHS patient record service

  NHS England has told health and care workers they have until the end of September to switch to the latest patient record system

• June 22, 2023 22 Jun'23

  Lancaster University launches trailblazing cyber MBA

  MBA programme at Lancaster University designed to deliver security leadership education to business leaders has received NCSC backing

• June 22, 2023 22 Jun'23

  Manchester University students threatened by ransomware gang

  Students and staff members at the University of Manchester are being pressurised by an unnamed ransomware gang

• June 22, 2023 22 Jun'23

  UK pension scheme expands relationship with IT services giant TCS

  Tata Consultancy Services retains contract with UK pension scheme for another decade after extending a contract that was first signed in 2011

• June 22, 2023 22 Jun'23

  Lloyds Bank to open tech centre in India

  UK bank taps into Hyderabad tech ecosystem by opening a tech centre focused on improving digital experiences for customers

• June 22, 2023 22 Jun'23

  How Vedanta is harnessing tech in aluminium production

  India’s largest aluminium producer Vedanta Aluminium is using industrial internet of things devices to improve emissions control and robotic process automation to improve efficiency, among other digitisation efforts

• June 21, 2023 21 Jun'23

  Nearly quarter of a million malicious websites reported and removed through NCSC service

  A suspicious email and text message reporting service in the UK has directly led to a quarter of a million malicious websites being removed

• June 21, 2023 21 Jun'23

  Co-op Group adds nearshore engineering resources

  Manchester headquartered Co-op group adds additional engineering resources as competition for talent in the UK ramps up

• June 20, 2023 20 Jun'23

  Mizuho Financial Group trials generative AI for development and maintenance

  Japanese bank is working with Fujitsu to explore potential for using generative artificial intelligence technology in system development and maintenance

• June 20, 2023 20 Jun'23

  Post Office will not oppose potential Horizon conviction appellants

  Post Office CEO told MPs that the organisation is telling some subpostmasters it won't oppose them if they appeal

• June 20, 2023 20 Jun'23

  EDF deploys Dynatrace to fuel site reliability engineering drive

  The energy company has adopted the observability platform to support in-house software development

• June 20, 2023 20 Jun'23

  Union chief calls for outsourced services to be brought in-house

  Unison general secretary calls on Labour to bring outsourced public sector contracts in-house if they fail to meet certain tests

• June 19, 2023 19 Jun'23

  Early June Microsoft outages were result of large-scale DDoS hit

  Investigations into recent outages on Microsoft Azure and Outlook services have turned up evidence of a massive distributed denial-of-service attack

• June 19, 2023 19 Jun'23

  Visa takeover means economic turmoil won’t slow Tink’s progress

  Tink is one of the pioneers of the open banking sector, and under Visa’s light-touch ownership is continuing to think like a startup

• June 19, 2023 19 Jun'23

  Dutch government puts up €123m to address shortage of ICT workers

  Financial injection aimed at improving cooperation between vocational education and business in the Netherlands, and making the tech professions more attractive

• June 16, 2023 16 Jun'23

  BBVA uses AI and analytics services from AWS

  BBVA invests in Amazon Web Services cloud platforms to help transform itself into an organisation driven by AI and data

• June 15, 2023 15 Jun'23

  Exploitation of Barracuda ESG appliances linked to Chinese spies

  Intelligence from Mandiant links exploitation of a flaw in a subset of Barracuda ESG appliances to a previously untracked China-nexus threat actor

• June 15, 2023 15 Jun'23

  NCSC warns over ‘enduring’ LockBit threat

  Although its activity volumes have been lower of late, LockBit is still a highly dangerous ransomware gang and is now the subject of a new international cyber advisory

• June 15, 2023 15 Jun'23

  Clop begins naming alleged MOVEit victims

  Clop uploaded details of 12 new victims to its dark web leak site late on 14 June, many of them likely linked to the ongoing MOVEit cyber attack

• June 15, 2023 15 Jun'23

  Saudi Arabia’s Vision 2030: Progress report

  Halfway into its plan to give the country a makeover by 2030, Saudi Arabia’s emphasis on technology is starting to pay off

• June 15, 2023 15 Jun'23

  NBN Co sets out to achieve net-zero by 2050

  Australia’s national broadband network operator plans to tap renewable energy and roll out energy-efficient fibre as part of its longer-term target to achieve net-zero emissions by 2050

• June 14, 2023 14 Jun'23

  No zero-days for June Patch Tuesday, but plenty to chew over

  On the face of it, Microsoft’s monthly round of updates is a lighter-than-usual load for security teams, with no zero-days in evidence, but there are still plenty of issues needing attention

• June 14, 2023 14 Jun'23

  Clop’s MOVEit ransom deadline expires

  A seven-day deadline set by Clop for victims of its latest attack to contact it to arrange payment passes today

• June 14, 2023 14 Jun'23

  Banks still investing heavily in legacy payments systems

  Banks are missing out on additional revenues through payment services because they are stuck with inflexible legacy payments systems.

• June 13, 2023 13 Jun'23

  Belgian bank leaps forward in digital transformation through core banking outsourcing deal

  Online bank moves to a software-as-a-service core banking platform to ‘leapfrog’ in-house development

• June 13, 2023 13 Jun'23

  GoCardless cuts jobs and wants its ‘startup spirit’ back

  Payments fintech unicorn GoCardless will cut its workforce in the UK as part of a 15% reduction in its global workforce

• June 12, 2023 12 Jun'23

  Ofcom data stolen in MOVEit cyber attack

  Communications regulator Ofcom says data on employees and regulated communications companies was stolen by the Clop gang

• June 12, 2023 12 Jun'23

  Progress Software releases patch for second MOVEit Transfer vulnerability

  Progress Software releases a patch for a second MOVEit Transfer issue, which was uncovered by third-party security specialist Huntress Security during post-incident code scanning

• June 09, 2023 09 Jun'23

  Extreme Networks emerges as victim of Clop MOVEit attack

  Network equipment and services supplier Extreme Networks has revealed its instance of Progress Software’s MOVEit tool was compromised in the ongoing Clop cyber attack

• June 09, 2023 09 Jun'23

  Barracuda ESG users told to throw away their hardware

  Owners of Barracuda Email Security Gateway appliances are being told that they will need to throw out and replace their kit after it emerged that a patch for a recently disclosed vulnerability had not done the job

• June 09, 2023 09 Jun'23

  University of Manchester hit by cyber attack

  The University of Manchester has been hit by a cyber attack of an undisclosed nature

• June 08, 2023 08 Jun'23

  Sweden’s Ikano Bank outsources core banking to TCS

  Ikano Bank moves to cloud banking platform from Indian IT services giant Tata Consultancy Services

• June 08, 2023 08 Jun'23

  Vulnerability exploitation volumes up over 50% in 2022

  Data from Palo Alto Networks’ Unit 42 threat intel specialists reveals insight into the scale of vulnerability exploitation in the wild

• June 08, 2023 08 Jun'23

  Clop may have been sitting on MOVEit vulnerability for two years

  The Clop cyber extortion gang may have been keeping the MOVEit SQL injection vulnerability they used to penetrate the systems of multiple victims secret for two years

• June 07, 2023 07 Jun'23

  Welsh ambulance service upgrades life-saving communications

  Welsh ambulances going through major communications upgrade as part of wider NHS programme

• June 07, 2023 07 Jun'23

  Government to test rural broadband options with £7m fund

  Government to fund tests of technologies that could be issued to improve internet connectivity for rural communities

• June 06, 2023 06 Jun'23

  Google launches hacker-backed SME security training scheme

  Citing research that shows almost half of SMEs are struggling to recruit cyber security specialists, Google is launching a programme designed to upskill more people to fill thousands of vacant roles

• June 06, 2023 06 Jun'23

  Victims of MOVEit SQL injection zero-day mount up

  The BBC, Boots, and British Airways are among the victims of cyber incidents arising from a recently disclosed vulnerability in the MOVEit file transfer, exploitation of which is spreading fast

• June 06, 2023 06 Jun'23

  Netherlands makes case for harmonisation of cloud security standards

  Harmonisation of cyber security standards is necessary to reduce the regulatory burden on Dutch SMEs – and regulators need to cooperate better

• June 06, 2023 06 Jun'23

  Cyber spotlight falls on boardroom ‘privilege’ as incidents soar

  Three quarters of data breaches now involve a significant human element, and the higher up they get in an organisation, the more risks people seem to take, according to Verizon’s annual Data Breach Investigations Report

• June 01, 2023 01 Jun'23

  Met Police director of intelligence defends facial recognition

  The Met Police’s director of intelligence has appeared before MPs to make the case for its continuing use of facial-recognition technology, following announcements from the force and the Home Office that they intend to press on with its adoption