News

IT operations management and IT support

• May 21, 2024 21 May'24

  Post Office clique deepened Horizon scandal

  A general counsel annoyed by independent investigators and comms director that bragged about his contacts were part of a Post Office clique with former CEO Paula Vennells

• May 17, 2024 17 May'24

  Post Office CEO Paula Vennells ‘didn’t believe there were miscarriages of justice,’ inquiry told

  As the nation waits for the impending appearance of former Post Office CEO Paula Vennells at the public inquiry, a former colleague reveals her certainty that there were no miscarriages of justice

• May 16, 2024 16 May'24

  Post Office IT boss failed to raise concern over false Horizon statements

  Former Post Office CIO Lesley Sewell failed to raise concern over Post Office’s false stance on Horizon integrity

• May 15, 2024 15 May'24

  Cyber Safety Force wants to change conversation around risk

  A consortium to help cyber pros better manage risk has launched, with ambitious goals to change the nature of the conversation from cyber security to cyber safety

• May 15, 2024 15 May'24

  Critical SharePoint, Qakbot-linked flaws focus of May Patch Tuesday

  A critical SharePoint vulnerability warrants attention this month, but it is another flaw that seems to be linked to the infamous Qakbot malware that is drawing attention

• May 15, 2024 15 May'24

  Comms director at centre of cover-up never thought Post Office were the ‘baddies’

  Head of communications at the Post Office painted a rosy picture of the error-prone Horizon system when challenged

• May 14, 2024 14 May'24

  Scotland’s Post Office scandal victims to be exonerated en masse

  The Scottish parliament will introduce its own legislation to exonerate subpostmasters with convictions based on evidence from Post Office Horizon system

• May 13, 2024 13 May'24

  How SingPost is delivering on digital transformation

  SingPost group CIO outlines the company’s efforts to leverage AI and automation to improve operations, emphasising the importance of building the right culture as it expands its regional footprint

• May 10, 2024 10 May'24

  Knowledge24: GenAI dominates ServiceNow annual user conference

  ServiceNow put the future use of GenAI at the centre of its annual user conference, Knowledge24

• May 09, 2024 09 May'24

  Cyber attack victims need to speak up, says ICO

  The Information Commissioner’s Office is urging organisations to be transparent and learn from each other’s mistakes as it reveals most of the cyber attacks it responds to stem from the same core errors

• May 09, 2024 09 May'24

  Wales gets UK’s first national SOC

  The first national security operations centre of its kind in the UK has opened in the south of Wales to safeguard public sector bodies across the country

• May 09, 2024 09 May'24

  Barrister says Post Office lawyers misled him over Horizon cases

  Simon Clarke told public inquiry he believes he was misled by Post Office internal lawyers over Horizon prosecutions

• May 09, 2024 09 May'24

  Fujitsu’s Post Office Horizon admission was ‘bombshell’ amid ‘religious panic’ over reliability

  Barrister Simon Clarke was representing the Post Office when he discovered an expert witness had misled courts in subpostmaster trials

• May 09, 2024 09 May'24

  Ofcom publishes draft online child safety rules for tech firms

  In the draft codes, Ofcom calls on technology firms to use ‘robust’ age-checking and content moderation systems to keep harmful material away from children online

• May 08, 2024 08 May'24

  Cyber attack ruled out as source of UK Border Force outage

  An IT outage that caused automated passport control e-gates to crash across the UK has been resolved, with a cyber attack ruled out as the cause

• May 07, 2024 07 May'24

  Police told in 2016 that Post Office prosecutor withheld evidence of Horizon errors from court

  A campaigning former subpostmaster told Surrey Police he suspected a ‘possible criminal offence’ when he found details of a Post Office prosecutor withholding evidence in a 2010 trial

• May 06, 2024 06 May'24

  Microsoft beefs up cyber initiative after hard-hitting US report

  Microsoft is expanding its recently launched Secure Future Initiative in the wake of a hard-hitting US government report on recent nation state intrusions into its systems

• May 03, 2024 03 May'24

  Adobe expands bug bounty programme to account for GenAI

  Adobe has expanded the scope of its HackerOne-driven bug bounty scheme to incorporate flaws and risks arising from the development of generative artificial intelligence

• May 03, 2024 03 May'24

  Patch GitLab vuln without delay, users warned

  The addition of a serious vulnerability in the GitLab open source platform to CISA’s KEV catalogue prompts a flurry of concern

• May 03, 2024 03 May'24

  Post Office legal boss withheld details from statutory body reviewing miscarriages of justice

  The Post Office’s top lawyer held back vital information when requested by the criminal cases review commission, preventing wrongful convictions from being reviewed

• May 02, 2024 02 May'24

  NCSC updates warning over hacktivist threat to CNI

  The NCSC and CISA have warned about the evolving threat from Russia-backed hacktivist threat actors targeting critical national infrastructure, after a number of American utilities were attacked

• May 02, 2024 02 May'24

  Post Office investigators saw subpostmasters as ‘enemies’ – and that’s what they became

  Post Office investigators were only focused on getting money from subpostmasters blamed for accounting shortfalls, according to a 2013 report commissioned by organisation’s legal boss

• May 01, 2024 01 May'24

  EMEA CISOs must address human factors behind cyber incidents

  The 17th annual Verizon report on data breaches makes for sobering reading for security pros, urging them to do more to address the human factors involved in cyber incidents, and highlighting ongoing issues with zero-day patching

• May 01, 2024 01 May'24

  Secure coding benchmark to increase standards among developers

  Developer security advocate Secure Code Warrior has launched what it claims is the industry’s first benchmark designed to quantify the security competence of its customers’ software developer teams

• April 30, 2024 30 Apr'24

  Persistent data breaches deny people with HIV dignity and privacy

  The ICO has urged charities and healthcare organisations that work with people living with HIV to do better when it comes to protecting their personal data, after the HIV status of more than 100 people was accidentally disclosed by London’s Central ...

• April 30, 2024 30 Apr'24

  Keeper to help Williams F1 keep up with cyber challenges

  Keeper Security signs up to support F1 team Williams Racing with credential management ahead of the 2024 Miami Grand Prix

• April 30, 2024 30 Apr'24

  IBM boss discusses long-term VM migration opportunity

  IBM sees a big opportunity to migrate customers to containers and OpenShift, with its $6.4bn acquisition of HashiCorp part of the plan

• April 30, 2024 30 Apr'24

  Barnsley Council drives social care efficiency with Copilot

  Microsoft generative AI tool Copilot is being used to streamline many of the admin tasks Barnsley Council social care workers need to do

• April 29, 2024 29 Apr'24

  Post Office misjudged campaigner it labelled a ‘bluffer’

  Social media, a trade union and tech expertise helped former subpostmasters expose Post Office bug myth

• April 26, 2024 26 Apr'24

  Post Office scheme was a ‘charade’ that never intended for large compensation pay-outs

  The Post Office established a scheme to compensate subpostmasters affected by tech faults, but it was just a ‘charade’, says Public Inquiry KC

• April 26, 2024 26 Apr'24

  INDO-MIM taps 3D printing in precision manufacturing

  The precision metal parts manufacturer is using HP’s Metal Jet S100 printers to produce components using metal powder for the automotive, healthcare and other industries

• April 23, 2024 23 Apr'24

  GooseEgg proves golden for Fancy Bear, says Microsoft

  Microsoft’s threat researchers have uncovered GooseEgg, a never-before-seen tool being used by Forest Blizzard, or Fancy Bear, in conjunction with vulnerabilities in Windows Print Spooler

• April 23, 2024 23 Apr'24

  Post Office boss used husband’s descriptions in 'Orwellian' ploy to downplay Horizon problems

  Post Office CEO sought advice from husband on what words to use in reports to downplay known errors in software, inquiry told.

• April 22, 2024 22 Apr'24

  NCSC announces PwC’s Richard Horne as CEO

  Former PwC and Barclays cyber chief Richard Horne set to join UK’s National Cyber Security Centre as CEO

• April 22, 2024 22 Apr'24

  Post Office lawyer was a jack of all trades, but failed his own

  Post Office IT scandal inquiry hears how a lawyer was at the centre of the Post Office’s attempts to prevent problems with its IT system becoming public knowledge

• April 22, 2024 22 Apr'24

  IT leaders hiring CISOs aplenty, but don’t fully understand the role

  Most businesses now have a CISO, but perceptions of what CISOs are supposed to do, and confusion over the value they offer, may be holding back harmonious relations, according to a report

• April 16, 2024 16 Apr'24

  Post Office boss signed off hush money to cover up smoking gun

  A former Post Office boss admitted the pain and suffering of subpostmasters could have been avoided had the organisation done the right thing

• April 16, 2024 16 Apr'24

  CW Innovation Awards: Arming for efficiency

  Fujifilm Business Innovation Australia’s automated scheduling application has been able to schedule unplanned service calls automatically and reduce travel times for its technicians

• April 16, 2024 16 Apr'24

  Alan Bates and JFSA won’t back down in fight with government and Post Office

  Over the past 15 years, Computer Weekly has learnt that Alan Bates and the Justice for Subpostmasters Alliance don’t give up, and it would be crass to disregard their plans

• April 12, 2024 12 Apr'24

  Government could still replace Fujitsu in key nuclear contract

  Fujitsu’s first government contract of the year could be just a stay of execution as department says that all replacement options are still being considered

• April 12, 2024 12 Apr'24

  Post Office boss said subpostmasters had hands in till and blamed technology for missing cash

  Former boss reacted to 2009 Computer Weekly expose by telling a colleague that 'subbies with their hands in the till' were blaming technology for their own theft

• April 11, 2024 11 Apr'24

  Former Post Office executive’s neglect prolonged Horizon reliability myth

  Executive’s failure to provide terms of reference for a controversial Post Office investigation into its own computer system resulted in a one-sided whitewash report

• April 10, 2024 10 Apr'24

  Cyber crooks poison GitHub search to fool developers

  Researchers share data on new technique whereby malicious actors are manipulating GitHub’s search function and using cleverly crafted repositories to distribute malware

• April 10, 2024 10 Apr'24

  Salesforce helps customers establish bug bounty programmes

  Salesforce has added new learning content to its Trailhead platform designed to help customers develop their own bug bounty programmes

• April 09, 2024 09 Apr'24

  UK plc failing on multiple cyber measures

  Government report shows 50% of businesses and 32% of charities reported a cyber attack or breach in the past 12 months and organisations across the UK are failing on multiple cyber measures

• April 09, 2024 09 Apr'24

  Greek government fined over AI surveillance in refugee camps

  Greece’s Data Protection Authority has issued a €175,000 fine against the country’s migration ministry over its deployment of artificial intelligence-powered security systems in refugee camps after the watchdog’s investigation found ‘serious ...

• April 08, 2024 08 Apr'24

  What Cisco’s Splunk acquisition means for APAC customers

  APAC organisations can expect better visibility and insights into their networks and applications along with automation and response capabilities to improve their digital resilience

• April 08, 2024 08 Apr'24

  Further extension to controversial Post Office contract with Fujitsu inevitable

  Post Office is seeking software developers as it replaces the controversial Horizon system from Fujitsu with an in-house alternative

• April 04, 2024 04 Apr'24

  Changes needed for SOCs and CSIRTs, claims Dutch research institute

  Cyber security specialists need a game-changer to keep up with their adversaries, who increasingly use automation and AI for their attacks

• April 04, 2024 04 Apr'24

  Education sector facing huge VMware cost increases after Broadcom ends discounts

  UK non-profit London Grid for Learning and Belgian university KU Leuven are just two of the academic organisations facing huge licensing increases after Broadcom scraps VMware academic discount scheme