News

IT operations management and IT support

• January 29, 2026 29 Jan'26

  Security now one of the UK’s fastest-growing career paths

  The number of people working in the cyber security field has almost trebled in the 2020s, with one cyber professional for every 68 businesses in the UK

• January 28, 2026 28 Jan'26

  Nationwide expands Amazon Web Services partnership to delve deeper into AI

  Nationwide will have access to artificial intelligence-powered tools to help staff in their everyday interactions with its members

• January 27, 2026 27 Jan'26

  Wave of ShinyHunters vishing attacks spreading fast

  The ShinyHunters hacking collective that caused chaos in 2025 is ramping up a new voice phishing campaign, with several potential victims already identified

• January 27, 2026 27 Jan'26

  Peer demands independent investigation into DWP’s prosecution of subpostmasters

  The DWP’s promised review of subpostmaster prosecutions doesn’t satisfy the demands of politicians and campaigners

• January 27, 2026 27 Jan'26

  Broken decryptor leaves Sicarii ransomware victims adrift

  A coding error in an emergent strain of ransomware leaves victims unable to recover their data, even if they cooperate with the hackers’ demands

• January 27, 2026 27 Jan'26

  Three-quarters of UK IT teams beset by outages due to missing alerts

  Splunk finds 75% of UK IT teams had outages from missed alerts in 2025, driven by alert fatigue and tool sprawl. Collaboration between cyber and observability teams can help

• January 23, 2026 23 Jan'26

  US punts renewal of threat data sharing law to September

  US lawmakers have extended the Cybersecurity Information Sharing Act of 2015 for another nine months, buying time to enact a replacement for the legislation.

• January 22, 2026 22 Jan'26

  DWP review of Post Office worker prosecutions yet to start, months after announcement

  The DWP said in August that it would carry out an independent review of prosecutions of subpostmasters, but it has yet to appoint a reviewer

• January 20, 2026 20 Jan'26

  UK public sector, CNI in Russian hacktivist crosshairs

  Hacktivists aligned to the Russian state are ramping up their targeting of UK organisations with denial of service attacks

• January 20, 2026 20 Jan'26

  Lloyds Bank to train all staff on artificial intelligence

  UK high street bank is already training senior staff to get the most out of artificial intelligence

• January 19, 2026 19 Jan'26

  UK financial regulators exposing public to ‘potential serious harm’ due to AI positions

  MPs warn that action is needed to ensure artificial intelligence is adopted safely in the finance sector as companies capitalise on its opportunities

• January 15, 2026 15 Jan'26

  Cyber body ISC2 signs on as UK software security ambassador

  Professional cyber association ISC2 pledges support to UK government’s Software Security Ambassador scheme, part of the recently unveiled Cyber Action Plan

• January 13, 2026 13 Jan'26

  Microsoft patches 112 CVEs on first Patch Tuesday of 2026

  January brings a larger-than-of-late Patch Tuesday update out of Redmond, but an uptick in disclosures is often expected at this time of year

• January 12, 2026 12 Jan'26

  Business leaders see AI risks and fraud outpacing ransomware, says WEF

  C-suite executives are more concerned with risks arising from AI vulnerabilities and cyber fraud than ransomware, according to the World Economic Forum

• January 08, 2026 08 Jan'26

  Personal data of thousands stolen in attack on London councils

  The West London council at the centre of a major cyber incident has now started the process of informing residents that their personal data was compromised in the attack

• January 08, 2026 08 Jan'26

  Like it or not, AI will transform cyber strategy in 2026

  Bubble or no bubble, from cyber skills to defensive strategies to governance, risk and compliance, artificial intelligence will remake the cyber world in 2026

• January 07, 2026 07 Jan'26

  Home Office digital-only eVisa system could be ruled unlawful

  The Home Office is facing a judicial review over refusing to allow alternative proof of immigration status outside of the electronic visa system, despite data quality and integrity issues plaguing the system

• January 06, 2026 06 Jan'26

  Fujitsu Post Office IT support team were ‘legalised hackers’

  Backdoors meant it was possible for Fujitsu staff to steal money from Post Office branches, says former Fujitsu tech worker

• January 06, 2026 06 Jan'26

  Fujitsu boss has been a Post Office scandal bystander for over a decade

  IT supplier’s European boss was kept up to date with challenges to the Horizon system, but like others, remained silent

• January 05, 2026 05 Jan'26

  UK government to spend £210m on public sector cyber resilience

  The UK government unveils a £120m Cyber Action Plan to help reinforce and promote IT security resilience across the country's public services

• December 31, 2025 31 Dec'25

  Top 10 police technology stories of 2025

  Here are Computer Weekly’s top 10 police technology stories of 2025

• December 29, 2025 29 Dec'25

  Top 10 cyber security stories of 2025

  AI dominated all tech conversations this year, but the concerns of cyber security professionals extend far beyond. From remote work to supply chains, quantum to identity, there were plenty of other topics for the industry to chew over in 2025.

• December 23, 2025 23 Dec'25

  Top 10 financial services stories of 2025

  AI and data breaches both caused major disruption in banking this year as the industry faced increased challenges and a seismic shift thanks to emerging tech. Find out more in Computer Weekly’s top 10 financial services stories of 2025

• December 18, 2025 18 Dec'25

  Post Office six years late to warn subpostmasters about Horizon defect

  Following pressure from Computer Weekly and forensic investigator, the Post Office has warned subpostmasters about Horizon defect potentially at large for over 20 years

• December 17, 2025 17 Dec'25

  ClickFix attacks that bypass cyber controls on the rise

  NCC’s monthly threat report details the growing prevalence of ClickFix attacks in the wild

• December 16, 2025 16 Dec'25

  Singlife taps Salesforce Agentforce to drive agentic AI strategy

  The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interactions

• December 12, 2025 12 Dec'25

  National Audit Office praises Bank of England after complex mega-project

  Public spending watchdog says the Bank of England’s core system replacement project offers lessons to other government departments

• December 12, 2025 12 Dec'25

  Digital Ethics Summit 2025: Open sourcing and assuring AI

  Industry experts met to discuss the ethical challenges associated with assuring AI systems, and how open source approaches can challenge concentrations of capital and power

• December 09, 2025 09 Dec'25

  Microsoft patched over 1,100 CVEs in 2025

  The final Patch Tuesday update of the year brings 56 new CVEs, bringing the year-end total to more than 1,100

• December 05, 2025 05 Dec'25

  Cyber teams on alert as React2Shell exploitation spreads

  Exploitation of an RCE flaw in a widely used open source library is spreading quickly, with China-backed threat actors in the driving seat

• December 04, 2025 04 Dec'25

  NCC supporting London councils gripped by cyber attacks

  Three west London councils hit by a cyber attack continue to investigate as services remain disrupted nearly two weeks on

• December 04, 2025 04 Dec'25

  Constrained budgets left security teams short-handed in 2025

  With 2024 seeing surges in security funding cuts, lay-offs and hiring freezes, 2025 brought some relief for cyber pros, but constrained budgets are leaving security teams short-staffed

• December 03, 2025 03 Dec'25

  UK government pledges to rewrite Computer Misuse Act

  Campaigners celebrate as security minister Dan Jarvis commits to amending the outdated Computer Misuse Act to protect security professionals from prosecution

• December 03, 2025 03 Dec'25

  Post Office finally investigates Horizon defect, but investigator slams comms strategy

  Subpostmaster and investigator met the Post Office over Horizon defect raised six years earlier

• December 02, 2025 02 Dec'25

  Post Office scandal could widen to thousands more branches after third system appeal

  Post Office scandal campaigner reveals she had her suspicions over a third Post Office system, as review of convictions based on APS/APT looks likely to bring thousands more subpostmasters into scope

• December 02, 2025 02 Dec'25

  Former Post Office legal boss won’t escape police reach

  Police say they will question those who evaded the public inquiry, naming former Post Office legal boss Jane MacLeod as an example

• November 28, 2025 28 Nov'25

  CCRC refers case based on third faulty Post Office system

  The latest Post Office prosecution to be sent to the Court of Appeal involves a third IT system in a 2001 case, after previous referrals for people convicted due to flaws in Horizon and Capture software

• November 27, 2025 27 Nov'25

  SAP selects Tata Consultancy Services to transform its IT operations

  Software firm agrees five-year IT transformation project with Indian outsourcing giant, taking relationship up to 20 years

• November 20, 2025 20 Nov'25

  Firstsource ditches labour arbitrage for AI-driven outcomes

  The business process services firm argues that the days of simple labour arbitrage are gone as it pushes an ‘un-BPO’ strategy led by AI and automation

• November 19, 2025 19 Nov'25

  Cloudflare contrite after worst outage since 2019

  Cloudflare CEO Matthew Prince apologises for the firm’s worst outage in years and shares details of how a change to database system permissions caused a cascading effect that brought down some of the web’s biggest names

• November 19, 2025 19 Nov'25

  Artificial intelligence helps Klarna double revenues with half the staff

  Swedish fintech has gradually replaced half of its staff with artificial intelligence and doubled its revenues

• November 18, 2025 18 Nov'25

  Ransomware resilience may be improving in the health sector

  A Sophos report on ransomware highlights resilience improvements among healthcare organisations but warns that the wider threat is still live and growing

• November 18, 2025 18 Nov'25

  Cloudflare outage disrupts public web services

  An outage at web traffic management specialist Cloudflare has caused disruption across the internet

• November 13, 2025 13 Nov'25

  Two-thirds of finance firms use suppliers for AI agent development

  Survey finds more banks and insurers are working with suppliers rather than going it alone when developing artificial intelligence agents

• November 12, 2025 12 Nov'25

  IT services companies and datacentres face regulation as cyber security bill reaches Parliament

  The Cyber Security and Resilience Bill will require large IT services companies, including datacentres, to report security incidents within 24 hours

• November 12, 2025 12 Nov'25

  How Japanese banking giant MUFG is using AI

  Japan’s largest bank aims to transform into an AI-native company by using agentic AI, changing how it handles data, and inking key partnerships with OpenAI and Sakana AI

• November 11, 2025 11 Nov'25

  National Highways to get more out of its data through single platform

  Government-owned organisation National Highways will get more out of its data through extended working with IT service provider

• October 31, 2025 31 Oct'25

  Cyber agencies co-sign Exchange Server security guide

  US and allied cyber agencies team up to try to nudge users to pay more attention to securing Microsoft Exchange Server

• October 30, 2025 30 Oct'25

  Post Office scandal investigator warns public inquiry about Horizon defect at large for years

  Forensic investigator who helped expose Horizon scandal described defect ‘sufficiently serious’ to inform public inquiry

• October 27, 2025 27 Oct'25

  Post Office paid one law firm more for inquiry representation than cost of actual inquiry

  Public inquiry into one of the biggest miscarriages of justice in UK history cost less to run than the Post Office paid one law firm for representation during the four-year process