News

IT operations management and IT support

• July 03, 2026 03 Jul'26

  Platforms must shoulder burden of proof for social media design

  Under-16s social media ban should be tied to design features, with the burden of proof towards safety placed on companies, says technology psychologist

• July 02, 2026 02 Jul'26

  US cyber agency warns over forgotten SharePoint flaw

  An RCE vulnerability in Microsoft SharePoint that was mistakenly omitted from the May Patch Tuesday bulletin is being exploited in the wild, says Cisa

• July 01, 2026 01 Jul'26

  Danske Bank extends AWS agreement for next phase of transformation

  Danish multinational bank and cloud service giant will work together on GenAI initiatives as part of the bank’s transformation strategy

• June 29, 2026 29 Jun'26

  British public won’t tolerate cyber disruption any more

  The British public’s tolerance for cyber disruption, particularly at high-profile organisations such as retailers, is wearing thin, according to a TalkTalk Business study

• June 29, 2026 29 Jun'26

  UK businesses fear stigma of ransomware

  Data from the UK’s Report Fraud service reveals the scope of ransomware attacks is going underreported, with few businesses confident enough to identify themselves as victims

• June 25, 2026 25 Jun'26

  Canvas breach hit 160 UK unis but caused limited damage

  The April 2026 ShinyHunters breach of the Canvas learning management system caused downstream impacts at more than 150 higher education institutions in the UK, but the damage appears to have been limited

• June 25, 2026 25 Jun'26

  Boomi CEO shares vision of AI cost management

  Steve Lucas, CEO of Boomi, believes the answer is prompt routing, which sends queries to the LLM with the lowest token cost and caches responses

• June 25, 2026 25 Jun'26

  Finland drives AI growth amid low take-up concerns

  Survey reveals concerns over the take-up of artificial intelligence technology in Finland

• June 24, 2026 24 Jun'26

  UK’s cultural institutions failing on cyber security, warns PAC

  The UK’s national museums and galleries have failed to heed the lessons of high-profile cyber attacks and remain highly vulnerable. The Public Accounts Committee is calling on DCMS to do more to help

• June 24, 2026 24 Jun'26

  Cisco: Legacy networks can no longer support the new AI workforce

  At Cisco Connect 2026 Singapore, tech leaders and policymakers warn that businesses must modernise their IT infrastructure and governance frameworks to pave the way for agentic AI

• June 23, 2026 23 Jun'26

  Gartner: Prioritise governance to beat AI hype

  Gartner analysts call for IT leaders to prioritise foundational investments in governance, change management and talent to realise the benefits of AI

• June 22, 2026 22 Jun'26

  Lloyds Bank staff have taken 400,000 AI courses since January

  UK bank staff have already taken artificial intelligence-related training courses as part of AI Academy

• June 19, 2026 19 Jun'26

  UK government publishes guidelines to ‘end era of outsourcing’ – will IT be in scope?

  New strategy will see UK government apply Public Interest Test to outsourcing contracts worth £1m or more

• June 17, 2026 17 Jun'26

  Cabinet Office states Capita set to miss Civil Service Pension Scheme deadline

  Outsourcing firm’s botched takeover of civil service pension administration has seen scheme members experience financial hardship

• June 17, 2026 17 Jun'26

  2026 World Cup billed as ‘largest entertainment attack surface in history’

  With the tournament underway across North America, Palo Alto Networks warns that temporary supplier ecosystems, vulnerable municipal infrastructure and geopolitical tensions are creating risks for enterprises and fans

• June 16, 2026 16 Jun'26

  Insurance industry AI recruitment correlates with success

  Research shows that insurers have accelerated recruitment of artificial intelligence professionals

• June 15, 2026 15 Jun'26

  Fujitsu exits hardware business in ASEAN in IT consulting move

  Fujitsu is walking away from its legacy hardware business in the region and pitching itself as a supplier-neutral technology consultant to help customers cut through the AI hype

• June 12, 2026 12 Jun'26

  Oracle fixes PeopleSoft flaw exploited by ShinyHunters

  A zero-day vulnerability affecting Oracle’s PeopleSoft products is being exploited by a ShinyHunters campaign targeting schools and universities

• June 11, 2026 11 Jun'26

  Established enterprise patching models dead in the water, says report

  Vulnerability discovery and exploitation was surging dramatically even before Anthropic decided to unleash its frontier Mythos model. As such, an Action1 report finds old approaches to patching are no longer fit for purpose

• June 10, 2026 10 Jun'26

  ING increases use of AI in mortgage application process

  Bank using artificial intelligence to speed up mortgage applications as the company introduces the technology across its business

• June 09, 2026 09 Jun'26

  Microsoft smashes record for biggest ever Patch Tuesday update

  Microsoft has obliterated the record for the largest ever Patch Tuesday drop, with its June 2026 update addressing approximately 200 flaws and three zero-days

• June 08, 2026 08 Jun'26

  Councils exit 10-year Capita deal to boost decision and project velocity

  Two councils that were once part of a five-council group outsourced to Capita take back control of their IT to allow for decision-making and IT projects that aren’t bound by the slowest member

• June 04, 2026 04 Jun'26

  EU unveils full-stack sovereignty package to build Euro tech muscle

  European Commission launches package spanning chips, cloud and energy to reduce dependency on US and Chinese supply chains and to foster a sovereign vertical domestic stack

• June 03, 2026 03 Jun'26

  Subpostmaster federation hit by ransomware attack

  National Federation of Subpostmasters suffered a ransomware attack in April after hackers exploited a bug in the web hosting software it uses

• June 03, 2026 03 Jun'26

  Fujitsu staff apply for voluntary redundancy in droves as morale plummets

  Post Office IT scandal supplier’s voluntary exit scheme is oversubscribed as hundreds of staff want to make a break

• June 01, 2026 01 Jun'26

  AI agents help Cato slash ‘time-to-protect’ from new CVEs

  The application of agentic AI to vulnerability management workflows has slashed mitigation times in experimental conditions, claims Sase specialist Cato Networks

• May 29, 2026 29 May'26

  Microsoft hits out over irresponsible vulnerability disclosure

  Microsoft goes on the offensive after a disgruntled security researcher unleashed a series of zero-days without checking in first

• May 29, 2026 29 May'26

  How Canberra Institute of Technology is transforming classroom learning

  Faced with a fragmented IT estate and poor room utilisation, CIT partnered with Cisco to standardise the institute’s physical and virtual classrooms, boosting inclusivity and slashing on-site support

• May 29, 2026 29 May'26

  Agentic AI is driving rethink of enterprise architecture and tokenomics

  The growing adoption of agentic AI will require IT leaders to rebalance their CPU and GPU estates, tightly integrate data layers, and redesign human workflows, according to Dell Technologies CTO John Roese

• May 27, 2026 27 May'26

  Scottish social enterprise supports national cyber efforts

  Cyber and Fraud Centre has supported community cyber resilience in Scotland to the tune of £3m in its first year operating as a social enterprise

• May 27, 2026 27 May'26

  Glassworm botnet that targeted OS devs smashed to pieces

  CrowdStrike, Google and the Shadowserver Foundation worked together to take down a botnet that poisoned over 300 GitHub repositories, risking widespread supply chain compromise

• May 27, 2026 27 May'26

  Datacentre dive: Do AI datacentre physics make on-premise unviable?

  Does substantial GPU power draw and liquid cooling mean the end of the on-premise datacentre? We look at the AI factory revolution and find that a hybrid path for enterprises will likely still exist

• May 27, 2026 27 May'26

  The Gentlemen emerging as key ransomware player

  An emerging ransomware crew known as The Gentlemen is becoming a force to be reckoned with, according to NCC’s latest monthly threat data

• May 20, 2026 20 May'26

  Bulgaria fires up Google Cloud for national cyber security

  The Bulgarian national systems integrator, BIS, has deployed Google Cloud’s Cybershield government security service as part of a national federated SOC deployment

• May 19, 2026 19 May'26

  Vulnerability exploitation now primary origin of data breaches

  Verizon’s annual cyber report reveals a major change in how data breaches originate, highlighting the impact of artificial intelligence

• May 19, 2026 19 May'26

  Interview: How Volvo built software for a two-and-a-half-tonne moving object

  Volvo Cars is the only legacy carmaker in the world rated at the highest level of software-defined vehicle capability by S&P Global Mobility. Its chief engineering and technology officer, Anders Bell, tells us how it got there

• May 15, 2026 15 May'26

  Jaguar Land Rover profit slumps after cyber attack

  The financial impact of last year’s cyber attack on Jaguar Land Rover continues to be felt, with full-year sales and profits at the carmaker way down

• May 13, 2026 13 May'26

  Computer Misuse Act reform to move forward in National Security Bill

  Reform of the Computer Misuse Act is to be folded into a wider National Security Bill granting more powers for law enforcement to protect the UK against a wider spectrum of threats

• May 12, 2026 12 May'26

  Microsoft releases rare zero-day free Patch Tuesday update

  No zero-day flaws were addressed in May’s Patch Tuesday update but as usual there is much for admins to chew over in the coming days

• May 12, 2026 12 May'26

  Civil servants to protest at Capita general meeting amid pension crisis

  Public and Commercial Services Union to hold a demonstration at outsourcing giant’s meeting in London

• May 11, 2026 11 May'26

  UK government renews calls to sign Cyber Resilience Pledge

  Westminster renews calls for business leaders to sign up to its yet-to-be-launched Cyber Resilience Pledge, and highlights growth, and challenges, for the UK’s cyber economy

• May 11, 2026 11 May'26

  Commerzbank to cut 3,000 jobs as it ‘leverages AI even more’

  Part of the German bank’s transformation will see a total of 3,000 jobs cut across the business

• May 11, 2026 11 May'26

  Inside the global datacentre squeeze

  A projected $800bn datacentre infrastructure investment in APAC alone is clashing with the limits of global power grids, forcing datacentre operators to rethink where and how they build the physical engines of the internet

• May 08, 2026 08 May'26

  Node4: AI and agentic the future, but culture the key to unlock it

  UK mid-market supplier showcases the three stages of AI – assistance, co-work and orchestration – but faces a reality in which most users have yet to arrive at first base

• May 06, 2026 06 May'26

  UK financial security experts participate in sector-wide hackathon

  Teams of security pros from UK financial services organisations came together at the end of April to participate in a hackathon exercise

• May 05, 2026 05 May'26

  Post Office acknowledges ECCO+ user’s calls for help three decades ago

  A former subpostmaster repeatedly asked the Post Office for help when unexplained shortfalls occurred in her branch while using ECCO+ software, with evidence of her requests still in the organisation’s possession

• May 04, 2026 04 May'26

  How Australian firms are using AI in customer experience

  Local tech leaders from MYOB, Guzman y Gomez, and Aware Super reveal how AI is reshaping customer experience, streamlining business operations and driving efficiency

• May 01, 2026 01 May'26

  IAM tools help Oracle Red Bull Racing keep pace with strict F1 regulations

  Oracle Red Bull Racing massively improved the efficiency of its aerodynamics testing procedures after implementing new identity technology from 1Password. Learn more about this unlikely link

• April 30, 2026 30 Apr'26

  Almost half of UK businesses hit by cyber attacks

  The government’s annual cyber security report reveals UK businesses are still struggling with the impact of attacks and breaches

• April 29, 2026 29 Apr'26

  Vernon Building Society uses AI to amplify human touch

  Century-old mutual society is using artificial intelligence to bring mortgage processing onto a single platform