News

IT operations management and IT support

• April 06, 2020 06 Apr'20

  Coronavirus: BPO and IT services delivered from India face big challenges

  UK businesses receiving business process outsourcing and IT services from India will face disruption, but IT services from large IT suppliers less so

• April 02, 2020 02 Apr'20

  What the Court of Appeal referrals mean to those who campaigned for justice for subpostmasters

  Former subpostmasters and their supporters describe their feelings after their appeals against convictions – some of which are nearly 20 years old – get sent to the Court of Appeal

• April 02, 2020 02 Apr'20

  Coronavirus: Is Zoom safe and should security teams ban it?

  Zoom’s rapid rise to prominence has highlighted a score of security problems with the service. Should CISOs try to steer their organisations away from it, or ban it outright?

• April 01, 2020 01 Apr'20

  Air industry eyes £300m savings through blockchain for cargo efficiency

  Air transport alliance tests use of blockchain to transform the multibillion-pound industry that manages air cargo transportation

• March 31, 2020 31 Mar'20

  Coronavirus readiness: Three technology-led steps the NHS is taking

  With the risk of the Covid-19 virus spreading, NHS Digital has needed to make rapid changes to its 111 service

• March 27, 2020 27 Mar'20

  How subpostmasters made legal history with biggest referral of potential miscarriages of justice

  Subpostmasters seeking redress of prosecutions at the hands of an IT system force the biggest ever UK referral of cases of potential miscarriages of justice to the Court of Appeal

• March 26, 2020 26 Mar'20

  Coronavirus: What are the latest free cyber security offers?

  We round up the latest free offers on cyber security products and services being made available during the Covid-19 coronavirus crisis

• March 26, 2020 26 Mar'20

  Subpostmaster prosecutions to be considered by Court of Appeal for miscarriages of justice

  The Criminal Cases Review Commission is referring 39 subpostmaster prosecutions to the Court of Appeal to review for possible miscarriages of justice, with further analysis on 22 more cases ongoing

• March 26, 2020 26 Mar'20

  Coronavirus: Openreach to restrict engineers’ home visits

  BT’s national broadband provision division announces that it is to cut down on home visits throughout the UK and focus only on national infrastructure, essential public services and vulnerable customers

• March 25, 2020 25 Mar'20

  Coronavirus: Amazon and eBay failing to stop profiteers, says Which?

  Despite promises by both Amazon Marketplace and eBay to crack down on coronavirus-profiteering, a Which? investigation has found plenty of sellers charging inflated prices for goods such as hand sanitiser

• March 25, 2020 25 Mar'20

  Coronavirus: iFixit builds resource to support medical technicians

  Mobile phone DIY repair site is building on the work of Frank’s Hospital Workshop to help medtechs repair ventilators

• March 25, 2020 25 Mar'20

  Meeting reviewing subpostmaster applications to appeal criminal prosecutions moves into second day

  The Criminal Cases Review Commission has extended a meeting considering subpostmaster applications to appeal criminal convictions resulting from a faulty Post Office IT system

• March 23, 2020 23 Mar'20

  Coronavirus: Post Office postpones subpostmaster compensation scheme amid Covid-19 crisis

  Scheme to compensate subpostmasters who suffered because of computer errors in the Post Office’s Horizon system is delayed

• March 23, 2020 23 Mar'20

  Coronavirus: Spain to use artificial intelligence to automate testing

  Authorities in Spain have invested in robots to automate the testing of citizens for the Covid-19 coronavirus

• March 23, 2020 23 Mar'20

  Coronavirus: CCRC uses Microsoft Teams to consider subpostmaster appeals

  Criminal Cases Review Commission to use Microsoft Teams to ensure review of subpostmaster prosecutions is held on time