News

IT operations management and IT support

June 15, 2021 15 Jun'21
Japanese bank boss to leave after IT failures

Mizuho Bank president takes the blame for widespread IT system failures at the organisation
June 15, 2021 15 Jun'21
The Security Interviews: How to build a government model to ‘hack for good’

Kyle Hanslovan started Huntress to give back after a career in the intelligence sector. After US authorities took action to help people hit by the Microsoft Exchange attacks, we discussed how governments can ‘hack for good’
June 14, 2021 14 Jun'21
Benelux CIO interview: Benoît Dewaele, Vandemoortele

CIO of Ghent-headquartered food group says the IT department’s main challenges are improving digital customer experiences, helping implement automation in plants and strengthening cyber security
June 09, 2021 09 Jun'21
Virgin Media O2 trial lays foundations for sustainable network expansion

UK telco announces successful demo in using recycled aggregate while building network in Glasgow, which could lead to massively reduced carbon emissions per year in future network build outs

June 09, 2021 09 Jun'21
Google plots a course to address AI in manufacturing

Artificial intelligence and machine learning have the potential to change every industry – Google has set its sights on manufacturing
June 09, 2021 09 Jun'21
BBVA to cut 3,000 jobs in Spain as digital technology transforms industry

Spanish bank is the latest to announce swingeing branch and job cuts amid increased digital competition
June 09, 2021 09 Jun'21
Triggered dormant bug sees Fastly CDN cut to the quick

Cloud provider acts quickly to restore content delivery network after software bug disrupts service for major firms spanning media, e-commerce and government websites, including Amazon, The Guardian and Gov.uk
June 09, 2021 09 Jun'21
Microsoft fixes seven zero-days on its Patch Tuesday rounds

Fixes for six actively-exploited – and one yet-to-be-exploited – zero-day bugs are released in the June 2021 Patch Tuesday update
June 09, 2021 09 Jun'21
Cisco reveals new Webex to power ‘inclusive’ future of work

Collaboration suite has new look and feel, and supports hybrid work collaboration at what is claimed to be 40% lower cost than à-la-carte systems
June 07, 2021 07 Jun'21
Siloscape malware a risk to Windows containers, Kubernetes

Palo Alto’s Unit 42 reports on what appears to be the first-recorded malware targeting Kubernetes clusters through Windows containers

June 07, 2021 07 Jun'21
NCSC updates schools ransomware guidance amid surge

The National Cyber Security Centre says it is dealing with a renewed surge of ransomware attacks targeting schools, colleges and universities
June 04, 2021 04 Jun'21
Government action on ransomware epidemic gathers pace

The US government steps up action against ransomware operators, while the UK’s NCSC publishes guidance on preparing to deal with a ransomware attack
June 03, 2021 03 Jun'21
Reports raise alarm over Huawei access to Dutch networks

Espionage accusations raise security questions for Netherlands organisations using Chinese supplier’s equipment and services
June 02, 2021 02 Jun'21
Scottish businesses missing out on Cyber Essentials benefits

More than a third of Scottish businesses do not believe they are adequately prepared to deal with a cyber security incident
June 02, 2021 02 Jun'21
Virgin Media O2 launches with mission to transform UK comms industry

Drawn-out merger of Liberty Global and Telefónica UK cable and mobile assets comes to fruition under new working brand aiming to power the UK’s recovery and create ‘unbeatable’ choice for consumers
June 01, 2021 01 Jun'21
Sustained demand for PCs continues, at least for another 12 months

Digitisation and the return to work, albeit in a hybrid fashion, are driving demand for PCs – but supply is plagued by component shortages
June 01, 2021 01 Jun'21
Post Office scandal public inquiry finally begins after chances to address problems were ignored

The Post Office Horizon scandal inquiry begins with subpostmaster campaign group waiting for full details before committing its support
June 01, 2021 01 Jun'21
Why a cloud operating model matters

Successful cloud adoption requires organisations to go beyond tools and techniques to map out a cloud operating model, says consulting firm Contino
May 27, 2021 27 May'21
Loss of 150,000 police records made worse by management failures

The loss of 150,000 records from a number of national policing systems was caused by a human coding error, but made worse by process and management failures
May 27, 2021 27 May'21
Uber signs collective bargaining agreement with GMB

Uber and GMB sign “landmark” collective bargaining agreement with no ability to negotiate on earnings, attracting criticism from smaller unions that it lacks teeth
May 27, 2021 27 May'21
Security ops teams struggle to switch off at home

Spiralling stress levels among SOC and IT security teams can be attributed mainly to alert overload, says Trend Micro
May 27, 2021 27 May'21
How supply chain digitisation is paving the way to gene therapy

Big pharma has been on the frontline to vaccinate the world against Covid-19. Digitising supply chains sets them up to personalise patient care
May 26, 2021 26 May'21
‘It's a good day when we refer a case,’ CCRC tells MPs during review of Post Office prosecutions

Criminal Cases Review Commission will not allow pressure on its resources to prevent subpostmasters seeking a review of their criminal convictions
May 26, 2021 26 May'21
Nordic CIO interview: Tommi Tuovila, Neste

Former Olympian talks to Computer Weekly about the challenges facing CIOs in a rapidly changing world
May 25, 2021 25 May'21
Legacy vulnerabilities may be biggest enterprise cyber risk

While high-profile cyber attacks and zero-days grab headlines, statistics gathered by network security specialists Cato suggest CISOs should be addressing legacy threats
May 24, 2021 24 May'21
Air India is latest victim of Sita hack

Data on millions of people who flew with Air India between 2011 and 2021 appears to have been compromised in the recent Sita supply chain attack
May 24, 2021 24 May'21
Dutch researchers build security software to mimic human immune system

Software could help IT systems develop immunity to some cyber attacks in a similar way to how the body fights infection
May 20, 2021 20 May'21
Malicious scans for at-risk systems start minutes after disclosure

Statistics collated by Palo Alto Networks reveal malicious actors begin scanning the internet for systems at risk of new CVEs within minutes
May 19, 2021 19 May'21
Reports of stolen Irish health service data being leaked online

Leaking of deeply confidential and personal information on patient healthcare marks a new low for the criminal Conti gang
May 18, 2021 18 May'21
Microsoft EU Data Boundary dubbed ‘smoke and mirrors’

Data protection experts claim Microsoft’s decision to create an EU Data Boundary is a tacit admission that it routinely transfers and processes the personal data of European citizens outside the bloc
May 18, 2021 18 May'21
Santander says sorry for weekend tech outage

Bank’s customers were unable to access multiple banking channels because of technical problems
May 18, 2021 18 May'21
Cisco acquires Kenna Security amid security expansion

Cisco announces a new acquisition alongside service enhancements around XDR and SASE in support of its security customers
May 17, 2021 17 May'21
Conti ransomware syndicate behind attack on Irish health service

More details continue to emerge of the significant ransomware attack on Ireland’s HSE
May 14, 2021 14 May'21
Colonial Pipeline paid $5m ransom, reports say

Colonial Pipeline may have paid a significant ransom within hours of being attacked, it has emerged, but it’s unlikely the story ends here
May 13, 2021 13 May'21
Mars expands Microsoft strategy to drive business agenda

Mars plans to drive new data insights and AI across its supply chains to optimise production and lower its carbon footprint
May 13, 2021 13 May'21
CISOs weathered the pandemic well, but at personal cost

Over 80% of CISOs think their existing security capabilities stayed strong during the worst of the Covid-19 pandemic, but now face stress and burnout on an unheard-of scale
May 12, 2021 12 May'21
UK government publishes Online Safety Bill draft

Bill builds on previous commitments by the government, which has added new measures to uphold democracy and freedom of speech while making tech giants more accountable
May 12, 2021 12 May'21
Inside DarkSide: Researchers share intel on break-out cyber gang

Security researchers swap information on the newly famous DarkSide ransomware gang, the group that doesn’t appear to understand what ‘being a criminal’ actually means
May 12, 2021 12 May'21
CyberUK 2021: NCSC encourages startups to invest in cyber

National Cyber Security Centre is launching bespoke cyber security guidance aimed at the UK’s valuable startup community
May 12, 2021 12 May'21
Microsoft fixes four critical bugs on lighter Patch Tuesday

Four critical RCE vulnerabilities put users of various Microsoft products at risk, and should be patched right away
May 12, 2021 12 May'21
The Security Interviews: Why helpful bots could hurt vaccine roll-outs

Earlier this year, spikes in traffic to websites containing information about Covid-19 vaccines were attributed by Imperva to automated bots scraping data. Why is that a problem?
May 11, 2021 11 May'21
UK Plc invited to sign up for Early Warning of cyber incidents

The launch of the Early Warning incident notification service is among the enhancements being made by the NCSC to its service packages
May 11, 2021 11 May'21
NCSC cyber guidance targets cloud and home working

The NCSC’s refreshed cyber security guidance for larger organisations places particular emphasis on cloud, home working and ransomware
May 11, 2021 11 May'21
SolarWinds CEO calls for collective action against state attacks

SolarWinds CEO tells NCSC’s CyberUK conference he is exploring the possibility of collaborating with other companies on collective cyber action against attacks backed by nation states
May 11, 2021 11 May'21
Colonial Pipeline ransomware attack has grave consequences

The ramifications of a major ransomware attack against a US fuel pipeline operator could spread far and wide
May 10, 2021 10 May'21
Miscarriages of justice are the potent tip of Post Office scandal

The miscarriages of justice involving subpostmasters are the most disturbing element of the Post Office Horizon scandal – but it goes much deeper
May 07, 2021 07 May'21
Reddit enlists HackerOne to run public bug bounty programme

Online community platform is opening up its HackerOne bug bounty programme to any ethical hacker who cares to have a look under the bonnet
May 07, 2021 07 May'21
Minister promises ‘fair and speedy’ compensation for 555 subpostmasters who defeated Post Office

Government says it wants to ensure a fair pay-out for the 555 subpostmasters who defeated the Post Office in a legal battle but were then excluded from the resulting compensation scheme
May 05, 2021 05 May'21
Dysfunctional cyber, network teams disrupt digital transformation

Despite shared goals, combative and dysfunctional relationships within specialist tech teams are putting digital transformation projects at risk, according to a report
May 05, 2021 05 May'21
Sophos: How timely intervention stopped a ProxyLogon attack

A recent incident at an undisclosed customer sheds new light on how malicious actors exploit unpatched Microsoft Exchange servers
May 05, 2021 05 May'21
Delivering international talent to Helsinki’s tech ecosystem

Finland’s capital is the envy of the world as a tech hub, but it still faces challenges in attracting skills in a highly competitive global market
May 05, 2021 05 May'21
Post Office dishonesty in Horizon scandal is reason enough for statutory public inquiry

Subpostmasters, MPs and the public call for a full statutory judge-led public inquiry into the Post Office Horizon scandal, following another damning court judgment
May 04, 2021 04 May'21
Half of organisations breached via a third party in 12 months

New report highlights the risks of outsourcing key business processes without paying due care and attention to your service provider’s security
May 04, 2021 04 May'21
Infosys to create 1,000 tech jobs in UK

Infosys joins TCS in announcing the creation of UK IT jobs as India and the UK negotiate a future trading relationship
May 04, 2021 04 May'21
Post Office CEO either knew what was going on in Horizon scandal, or was ‘asleep at the wheel’

Post Office IT scandal CEO has no excuse for her inaction in preventing the biggest miscarriage of justice in UK history, says Criminal Cases Review Commission chairperson
April 30, 2021 30 Apr'21
End of support for Build 1909 leaves some Windows open to attack

Biannual Windows updates free IT staff from major updates, but some people prefer older builds of Windows, which leaves a gaping security hole
April 29, 2021 29 Apr'21
Impact of low chip supply spreads

Covid-19, shifts in consumer purchasing, sanctions and a drought in Taiwan have come together as a perfect storm to squeeze the supply of semiconductors
April 28, 2021 28 Apr'21
Recruiters can’t afford to hold out for cyber ‘unicorns’

The perfect security candidate is hard to find, so hiring policy needs to be more pragmatic
April 27, 2021 27 Apr'21
Total cost of ransomware attack heading towards $2m

Sophos’ latest study finds that ransomware attacks are proving increasingly disruptive to their victims’ finances
April 26, 2021 26 Apr'21
Another 38 subpostmasters submit appeals against convictions

The biggest miscarriage of justice in UK history is set to get bigger as more subpostmasters take their cases to the Court of Appeal
April 26, 2021 26 Apr'21
Post Office scandal CEO steps down from roles after massive miscarriage of justice is laid bare

Former Post Office CEO Paula Vennells has left roles in the church, Morrisons and Dunelm after postmasters’ convictions were overturned in the Court of Appeal
April 23, 2021 23 Apr'21
Post Office scandal victims have criminal convictions overturned in Court of Appeal

Subpostmasters have their criminal convictions overturned after a judge rules that the Post Office prosecuted them without investigating computer errors
April 22, 2021 22 Apr'21
Researchers shed more light on APT29 activity during SolarWinds attack

RiskIQ’s Atlas threat intel team uncovers new patterns and threat infrastructure used in the SolarWind’s attacks
April 22, 2021 22 Apr'21
Automation, zero-trust, API-based security priorities for EMEA CISOs

Report by FireMon sheds light on buyer behaviour across the EMEA region
April 22, 2021 22 Apr'21
ToxicEye malware exploits Telegram messaging service

The Telegram instant messaging service is being used by malicious actors to manage a remote access trojan called ToxicEye
April 21, 2021 21 Apr'21
NCSC offers teachers free cyber security training

The NCSC’s latest security training offer builds on a package of measures designed to protect schools from cyber attack
April 21, 2021 21 Apr'21
SonicWall Email Security zero-days need urgent patch

Users of SonicWall Email Security are advised to patch immediately, but the supplier is being criticised for the pace of its response
April 21, 2021 21 Apr'21
Time is running out to probe networks for Emotet

Security teams will lose an unprecedented opportunity to gain valuable intelligence to enhance their defences when Emotet is finally ‘executed’ in a few days’ time
April 20, 2021 20 Apr'21
Chinese APT exploits critical CVE in Pulse Secure VPN

A newly disclosed vulnerability in Pulse Secure’s VPN is being exploited by a Chinese advanced persistent threat group – assume compromise and mitigate today
April 20, 2021 20 Apr'21
Codecov supply chain attack has echoes of SolarWinds

Supply chain attack on code auditing service may have compromised the likes of HPE and IBM
April 20, 2021 20 Apr'21
Banco Santander moving more than 200 servers to cloud per day

Banco Santander has migrated about 60% of its IT infrastructure to the cloud and is reaping the benefits
April 20, 2021 20 Apr'21
Transatlantic relationship strengthens Sweden’s startup sustainability

Nordic startup network is taking lessons from Canada in getting women into the IT industry
April 19, 2021 19 Apr'21
Google and Siemens combine forces to address AI at the industrial edge

The partnership shows how the public cloud giants are branching out into specialist application areas to different industry sectors
April 15, 2021 15 Apr'21
Only government standing in the way of fair compensation for subpostmasters

The UK government is the only block to fair compensation for subpostmasters who were wrongly punished for accounting shortfalls
April 15, 2021 15 Apr'21
University of Hertfordshire is latest academic cyber attack victim

Multiple systems are offline at the University of Hertfordshire following a cyber attack
April 15, 2021 15 Apr'21
How Windows patching leaves security exposed

Four years on since it devastated IT systems across the NHS, WannaCry remains a threat to organisations around the world
April 14, 2021 14 Apr'21
FBI accesses ProxyLogon target servers to disrupt cyber criminals

US Justice Department reveals successful court-authorised effort to clamp down on ProxyLogon exploitation
April 14, 2021 14 Apr'21
Europe provides growth for TCS despite year floored by pandemic

Tata Consultancy Services grows its continental European business despite economic slowdown brought by Covid-19 restrictions
April 13, 2021 13 Apr'21
MP told to ditch official email over hacking fears

MP Tom Tugendhat claims the intelligence services advised him to switch to the Gmail service due to concerns his parliamentary email could be hacked
April 13, 2021 13 Apr'21
Hyperbat accelerates industry 4.0 with 5G virtual 3D engineering model

Vehicle battery manufacturer uses the latest 5G-enabled technology to speed up the manufacturing process for hybrid and electric vehicle production in the UK
April 13, 2021 13 Apr'21
End of the road for Post Office IT system that destroyed lives

The Post Office has revealed the end to its controversial Horizon IT system which, through its errors and the Post Office's denial of them, caused huge suffering for hundreds of subpostmasters
April 13, 2021 13 Apr'21
Millions of devices at risk from NAME:WRECK DNS bugs

Newly disclosed set of nine DNS vulnerabilities puts over 100 million consumer, enterprise and industrial IoT devices at risk
April 12, 2021 12 Apr'21
Vaccine passports and travel plans race up Covid threat charts

With lockdown restrictions easing in the UK, cyber criminals are tailoring their phishing lures to new areas of interest
April 09, 2021 09 Apr'21
Global demand for IT and business services highest ever for first quarter

Global demand for IT and business services began the year strongly, with a record first quarter
April 09, 2021 09 Apr'21
Cring ransomware hits ICS through two-year-old bug

A long-disclosed vulnerability in Fortinet’s Fortigate VPN servers is being exploited to distribute Cring ransomware
April 08, 2021 08 Apr'21
Post Office Horizon contract extension is part of project to bring Fujitsu work in-house

The Post Office is to move work done by Fujitsu in-house when its outsourcing contract ends, and is already recruiting IT experts
April 08, 2021 08 Apr'21
Future working models at big banks begin to fall into place

Banks traditionally lead the way in technology adoption, but what can businesses take from their post-Covid-19 remote-working strategies?
April 07, 2021 07 Apr'21
Post Office gives controversial Fujitsu contract another year

The Post Office's controversial contract with Fujitsu has been extended another year to help the organisation manage its exit
April 06, 2021 06 Apr'21
Demands for changes to ‘barmy’ rules on digital evidence have government’s ear

The government is listening to calls for changes in how digital evidence is considered in court, as Post Office IT scandal spells out current rule's inadequacy
March 31, 2021 31 Mar'21
Commerzbank picks Google for cloud migration

German bank expands its work with Google Cloud and plans to move 85% of applications to its platform
March 31, 2021 31 Mar'21
NHS is apparently closing security skills gap

By the end of 2020, there were more than twice as many in-house security professionals at NHS trusts as there were two years before
March 30, 2021 30 Mar'21
Strong company culture the basis of a successful hybrid work environment

Study highlights how post-Covid working dynamics increase importance of communicative leadership with an inclusive organisational culture most important once logistics and technology are addressed
March 30, 2021 30 Mar'21
Ransomware attack on London schools highlights warnings

Ransomware attack on Harris Federation comes just days after a fresh NCSC alert for the education sector
March 30, 2021 30 Mar'21
The Security Interviews: How to secure an F1 team in a pandemic

A multi-year digital transformation programme paid off for F1 team Williams Racing when the 2020 season was abruptly postponed thanks to Covid-19. Learn how the team’s CIO has been supporting remote working and protecting data
March 29, 2021 29 Mar'21
How Gulf SMEs are building digital resilience amid the pandemic

SMEs in the Gulf region have accelerated their digital transformations during the Covid-19 pandemic
March 29, 2021 29 Mar'21
UK courts face evidence ‘black hole’ over police EncroChat mass hacking

French investigators have refused to disclose how they downloaded millions of messages from a supposedly secure cryptophone network used by organised criminals – leaving UK courts to grapple with a forensic ‘black hole’ of evidence
March 29, 2021 29 Mar'21
CW Innovation Awards: Sime Darby ups ante in service management

Sime Darby Industrial’s inService Suite has returned more than 100,000 hours to the company in a digitisation initiative that has improved efficiency and customer engagement
March 26, 2021 26 Mar'21
Retailer FatFace pays $2m ransom to Conti cyber criminals

Retailer FatFace paid out a $2m ransom to restore its data following a January 2021 cyber attack by the Conti ransomware syndicate
March 26, 2021 26 Mar'21
Remote working burn-out a factor in security risk

After a year of working from the kitchen table, stress and burn-out are increasing, giving rise to more security risks – and Millennials seem to be particularly affected
March 25, 2021 25 Mar'21
Cyber security complacency puts UK at risk, says NCSC head

National Cyber Security Centre CEO Lindy Cameron, in her maiden speech in the role, warns of challenges ahead for the UK and sets out the future agenda for cyber