News
IT operations management and IT support
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November 30, 2018
30
Nov'18
APAC healthcare providers reaping digital transformation returns
Digital transformation could potentially double the improvements in integrated care by 2020, study finds
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November 29, 2018
29
Nov'18
Interview: Sam Lowe, chief technology officer, Streetbees
Streetbees’ first IT chief brings artificial intelligence expertise to help the tech startup deliver a hive of data for its customers
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November 28, 2018
28
Nov'18
HPE shows off first fruits of $4bn edge computing investment
Tech supplier has beefed up its Edgeline portfolio with new hardware and software offerings to make it easier to manage edge devices, applications and data
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November 28, 2018
28
Nov'18
FCA deeply concerned as no end in sight for IT failures in banking
The FCA has reported a massive increase in the number of banking IT failures in the UK and admitted there is no end in sight
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November 27, 2018
27
Nov'18
It’s still early days for hybrid IT in APAC
The tipping point for hybrid IT adoption will come only when more enterprises start running production workloads on the public cloud, says HPE’s chief technologist for the region
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November 27, 2018
27
Nov'18
Why IT infrastructure approach needs modernising
The freedom and flexibility to develop applications rapidly using diverse platforms will put IT infrastructure teams under increasing strain
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November 21, 2018
21
Nov'18
Why CIOs must start offloading work
Taking on more responsibilities is having a detrimental effect on digital transformation and customer experience initiatives
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November 20, 2018
20
Nov'18
How Singapore Airlines is flying the digital skies
Top Asian carrier Singapore Airlines has been building a digital foundation to fend off potential disruption, but it is not just the IT team that is leading the charge
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November 19, 2018
19
Nov'18
CDO interview: Aidan Millar, DNB
Norwegian bank hires chief data officer to lead its data-driven transformation
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November 16, 2018
16
Nov'18
Post Office executives cross-examined in Horizon IT system trial
A High Court trial, where subpostmasters are suing the Post Office for damages caused by an allegedly faulty IT system, ended its second week.
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November 14, 2018
14
Nov'18
Challenger bank ready to get its banking licence back
CivilisedBank is reapplying for a banking licence after giving it up to focus on its technology
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November 13, 2018
13
Nov'18
Post Office trial throws up known problem with Horizon system
High Court case in which subpostmasters are suing the Post Office has revealed a known problem with the computer system at the core of the dispute
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November 09, 2018
09
Nov'18
Why commercial software providers are buying into cloud native
There is a reason why IBM has announced it will be spending $34bn to buy Red Hat, much like VMware’s acquisition of Heptio
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November 09, 2018
09
Nov'18
How Hive balances platform stability with innovation
The smart home thermostat division of British Gas has made developers fully responsible for supporting and monitoring the code they deploy
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November 09, 2018
09
Nov'18
High court Post Office trial puts subpostmasters’ contract under microscope
Case against Post Office in relation to allegedly faulty computer system begins in High Court
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November 08, 2018
08
Nov'18
Australia needs better cloud and data management capabilities
Use of cloud services is soaring in Australia, but a lack of cloud management skills is holding back enterprises from reaping the full benefits of the technology
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November 07, 2018
07
Nov'18
Lloyds Banking Group shaking up its workforce to reflect digital times
Lloyds Banking Group is revamping the roles of thousands of staff as it becomes digital
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November 05, 2018
05
Nov'18
Deutsche Bank to create cloud-based digital cheque processing system
German banking giant Deutsche Bank will replace manual and paper-intensive cheque processing methods with an automated system in the cloud
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November 01, 2018
01
Nov'18
International Space Station runs HPE Apollo supercomputer
The first off-the-shelf supercomputer to run in space, Apollo 40, will be used for local number crunching and artificial intelligence applications
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October 31, 2018
31
Oct'18
Inside Schneider Electric’s Batam smart factory
The French energy management and automation firm has nearly halved material wastage by applying smart manufacturing technologies at its Indonesia plant
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October 30, 2018
30
Oct'18
Why businesses must take a strategic view of automation
For many CIOs, robotic process automation promises quick wins, but businesses should also take a longer-term view to drive digitisation
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October 30, 2018
30
Oct'18
Traditional financial services firms face extinction within 12 years
A large number of large banks could disappear within 12 years unless they change business models and economics
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October 28, 2018
28
Oct'18
Australia earns mixed record in IT agility
Despite being fervent adopters of cloud, Australian enterprises are slower than those in the US and UK in deploying business-critical applications
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October 26, 2018
26
Oct'18
DNS attacks cost finance firms millions of pounds a year
Average cost of recovering from a single DNS attack is $924,390 for a large financial services company, survey shows
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October 25, 2018
25
Oct'18
Consumer rights champion Which? begins digital journey
Consumer rights organisation has always had a subscription business, but is now transforming into a digital one through cloud computing
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October 23, 2018
23
Oct'18
CIOs and the cloud: The future of European enterprise software
European organisations are moving to the cloud rapidly, but trepidation remains in concerning certain aspects, such as security
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October 19, 2018
19
Oct'18
Postal delivery robots trialled in Norway
The Norwegian postal service is testing out the value and viability of robots delivering mail to homes and businesses
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October 15, 2018
15
Oct'18
Big expectations, huge presence: Gitex 2018 opens
Artificial intelligence, blockchain, 5G, robotics, and virtual and augmented reality are all in the spotlight at Gitex Technology Week 2018 in Dubai
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October 11, 2018
11
Oct'18
Robots in the workplace supported by 81% of business chiefs
Robotic process automation continues to be taken up by more organisations – but despite proven benefits, those that already use it are struggling to scale it up
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October 09, 2018
09
Oct'18
Tech takes centre stage in CBI’s pre-Budget wish list
Industry calls on government to set the tone for a tech-friendly business environment after the UK leaves the EU
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October 05, 2018
05
Oct'18
GDPR case work swamps Denmark’s data protection agency
The agency investigating alleged breaches of GDPR in Denmark is recruiting additional resources to cope with the increase in work
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October 02, 2018
02
Oct'18
Filling the blockchain chasm
Blockchain as a term is becoming common language, but there is a long way to go before it will mean anything to the performance of most organisations
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September 28, 2018
28
Sep'18
No let-up in digital banking glitches as TSB and HSBC customers are hit on payday
Online and mobile app banking outages continue to increase in regularity as TSB and HSBC customers report problems
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September 27, 2018
27
Sep'18
CIO interview: Fraser Ingram, Clydesdale and Yorkshire Bank
Fraser Ingram joined the Clydesdale and Yorkshire banking group as CIO just at the right time – as it was embarking on its digital journey
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September 26, 2018
26
Sep'18
Nipping DevOps challenges in the bud
A clear focus on helping enterprises overcome hurdles in their DevOps journey has been central to Puppet’s growing footprint in Asia
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September 21, 2018
21
Sep'18
Businesses that take humans with them on robotics journeys gain the most
Businesses that put human development at the centre of their automation strategies will profit the most
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September 21, 2018
21
Sep'18
Foreshadow mitigation obscures licensing impact
Performance of virtual machines could be severely affected by the workaround for Intel’s latest processor flaw. To compensate, more processors will be needed
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September 20, 2018
20
Sep'18
Growing reliance on cloud will need tighter IT management
By 2022, over $1.3tn will be spent on cloud computing and related services globally, and IT leaders will need to figure out how to manage it all
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September 19, 2018
19
Sep'18
Santander plans UK tech hub in Milton Keynes
Santander is opening a UK tech hub in Milton Keynes that will have 5,000 staff
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September 17, 2018
17
Sep'18
Nationwide Building Society adds over a billion pounds to IT spend
Nationwide is increasing the budget for its latest multi-year IT project
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September 17, 2018
17
Sep'18
Middle East hungry for digitisation, says GE’s Bill Ruh
The Middle East is among the most enthusiastic regions in terms of applying digital business models to traditional industries
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September 13, 2018
13
Sep'18
Tech Nation startup programme demonstrates richness of UK fintech
A Tech Nation programme to support the UK's financial technology startups demonstrates the increasingly diverse range of business-to-business products and services available through the country's fintech community
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September 12, 2018
12
Sep'18
Two-thirds of emails not clean, says research
Two-thirds of emails don't make it to the inbox because security systems consider them unsafe, according to research
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September 12, 2018
12
Sep'18
AIOps killed the IT support star
There is no room for IT support stars, who can fix anything. As complexity increases, automation and machine learning are the only options
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September 10, 2018
10
Sep'18
Software maintenance contracts lack scrutiny
Paying a fifth of the original software contract value every year for support, big fixes and updates does not seem like good value for money
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September 06, 2018
06
Sep'18
Arriva ITSM implementation delivers beyond expectations
Transport company replaces several tools with a single cloud-based ITSM platform
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August 28, 2018
28
Aug'18
Finland government to review public procurement laws
Finland's government is putting its procurement laws under the spotlight after a major IT fraud
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August 22, 2018
22
Aug'18
Language barrier won’t hold back chatbots in the Netherlands
The use of chatbots by Dutch organisations is on the up, with KLM's chatbot a pioneering example
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August 20, 2018
20
Aug'18
Swedish government and industry address IT skills shortage
Sweden faces major challenges in resourcing its growing IT sector with the right talent
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August 20, 2018
20
Aug'18
Why networking is the last frontier of IT automation
Most organisations still manage networks manually, despite the cost and time needed in doing so, primarily because the impact of breaking something is much higher