News

IT operations management and IT support

• April 10, 2019 10 Apr'19

  Should you buy SaaS ERP or best-of-breed enterprise software?

  The major ERP providers are pushing their customers to their cloud offerings. It makes sense, but there are plenty of SaaS alternatives

• April 08, 2019 08 Apr'19

  PC industry suffers as Microsoft severs link between Windows and hardware refreshes

  If Microsoft succeeds, a Windows upgrade will no longer mean that businesses need to refresh their PC estate

• April 08, 2019 08 Apr'19

  How APAC firms can tame the data beast

  Companies and data management experts across Asia-Pacific reveal how they are tackling data management challenges that have been compounded by growing cloud usage and compliance requirements

• April 04, 2019 04 Apr'19

  The rise of digital workers and the bot economy

  Automation Anywhere’s booming business, particularly in the Asia-Pacific region, is a sign of things to come in the new world of work where digital workers can be hired from a bot store

• April 03, 2019 03 Apr'19

  Most business decision-makers and knowledge workers happy to work alongside robots

  Fears that automation will remove jobs for knowledge workers are reducing as opportunities emerge to upskill and eradicate mundane work

• April 02, 2019 02 Apr'19

  Post Office could face huge costs bill for first Horizon trial

  Subpostmaster claimants’ legal team makes application for the Post Office to pay millions of pounds of costs associated with trial

• March 29, 2019 29 Mar'19

  Major shake-up of TSB IT after core banking system migration disaster

  TSB has restructured its IT team to give its internal team control of its core banking system

• March 28, 2019 28 Mar'19

  Businesses losing out on early payment discounts due to outdated software

  Chief financial officers need to upgrade their accounting software to benefit from discounts available for paying suppliers early

• March 25, 2019 25 Mar'19

  Artificial intelligence making major inroads into Russian banking

  Russian banks are identifying use cases for artificial intelligence, but the gradual adoption of the technology will require access to a deeper skills pool if it is to accelerate

• March 20, 2019 20 Mar'19

  Post Office ‘lacked humanity’ in the treatment of subpostmasters, says peer

  Peer slams Post Office after High Court judgment reveals its oppressive style of managing the people who run its branches

• March 15, 2019 15 Mar'19

  Businesses failing to grasp DevSecOps

  UK and US businesses are being exposed to security risks by a failure to integrate security into DevOps programmes, research shows

• March 13, 2019 13 Mar'19

  Bank of England’s large IT spend partly due to use of manual processes and legacy systems

  The Bank of England admits there is room for improvement when it comes to IT efficiency

• March 04, 2019 04 Mar'19

  Danske Bank builds on machine learning to predict IT failures

  Danish bank is using artificial intelligence to help it prevent IT outages that could damage its reputation with customers

• February 27, 2019 27 Feb'19

  Spotify and Just Eat join forces with tech firms to help enterprises manage cloud costs better

  A new non-profit, cloud-focused trade association has emerged that wants to help prevent financial management issues get in the way of enterprises embracing cloud

• February 21, 2019 21 Feb'19

  Government revises outsourcing guidelines to balance risk with suppliers

  The government has published its latest guidelines on public sector outsourcing

• February 21, 2019 21 Feb'19

  APAC enterprises are just getting started on AI

  Despite clear benefits of adopting the technology, only 41% of enterprises in the Asia-Pacific region have embarked on their artificial intelligence journey

• February 20, 2019 20 Feb'19

  IT professionals are getting ready for the onset of digital twins

  While few businesses are running digital twins in production, Gartner expects two-thirds will implement the technology by 2022

• February 19, 2019 19 Feb'19

  Bank of England to migrate from core system with a one-off big bang

  The Bank of England will migrate from its current core settlement system with a 'big-bang' migration before the end of 2025

• February 19, 2019 19 Feb'19

  Any slowdown in Moore’s Law will increase datacentre costs

  Datacentre managers want to run their sites more like the cloud scale companies

• February 19, 2019 19 Feb'19

  Healthcare providers should press on with digital transformation

  Healthcare providers should continue digitisation efforts with security in mind amid looming cyber threats, says a top T-Systems executive

• February 12, 2019 12 Feb'19

  Legacy systems holding banks back from meeting demand for instant accounts

  Banks are struggling to meet customer demand to open accounts instantly because of legacy IT systems and processes

• February 12, 2019 12 Feb'19

  Deloitte will double Hyderabad workforce to support demand for technology services

  Deloitte will add 40,000 staff at its operation in Hyderabad, with IT professionals accounting for a significant portion of employees

• January 30, 2019 30 Jan'19

  AXA recruits AI assistants in back office

  Insurance giant is deploying software robots to take over repetitive tasks and free up humans to do more analytical work

• January 24, 2019 24 Jan'19

  IBM reports growing interest in multicloud

  As it gets ready to onboard Red Hat, IBM claims its multicloud business has a lot of potential

• January 24, 2019 24 Jan'19

  Lloyds Bank to migrate hundreds of thousands of customers to Google-inspired fintech

  Following its announcement that it was exploring the use of a fintech platform, Lloyds Bank has been quick to plan customer migration

• January 24, 2019 24 Jan'19

  Santander announces latest branch closures as digital channels take over

  Bank to close 140 more UK branches as in-branch transactions fall and digital banking accelerates

• January 23, 2019 23 Jan'19

  Finnish banks to share core banking platform and supplier

  Three banks in Finland have hired an IT services supplier to build a shareable core banking platform

• January 16, 2019 16 Jan'19

  UK financial services regulator to link top banker bonuses to IT performance

  FCA head tells Commons Treasury committee: “We expect banks’ policies on variable remuneration to reflect operational resilience. They have to – if they don’t, we will act.”

• January 10, 2019 10 Jan'19

  Enterprises are increasing the human workforce while deploying AI

  Artificial intelligence is creating more jobs than it replaces, according to a study of businesses using the technology

• January 08, 2019 08 Jan'19

  IT professionals in London could see roles shipped to EU as result of Brexit

  The UK and London in particular could see IT jobs in financial services move to hubs across the European Union as a result of Brexit.

• January 07, 2019 07 Jan'19

  IT profession to get one of the biggest pay rises this year

  IT workers are set to receive one of the highest pay rises of all professions in the UK this year as competition for their skills increases

• January 07, 2019 07 Jan'19

  Almost half of containers in production have vulnerabilities, study finds

  More containers are being deployed in production, but many businesses are unaware if they are secure

• January 04, 2019 04 Jan'19

  JP Morgan looks for someone to lead its blockchain developments

  Bank seeks executive to take on blockchain role, with responsibility for creating technology to solve business challenges

• December 27, 2018 27 Dec'18

  Top 10 Middle East stories of 2018

  Here are Computer Weekly’s top 10 Middle East enterprise IT stories of 2018

• December 19, 2018 19 Dec'18

  Top 10 Benelux IT stories of 2018

  From cyber security planning to smart city initiatives, here is a selection of articles about IT developments in the Benelux countries

• December 18, 2018 18 Dec'18

  HSBC taking data analysis service to business customers

  HSBC is upping its search for artificial intelligence expertise as it takes a data analytics service to its business customers

• December 13, 2018 13 Dec'18

  Sberbank partners US accelerator for startup programme

  Russian state-run bank links up with San Francisco-based accelerator 500 Startups to provide expert advice to startups in a variety of tech fields

• December 10, 2018 10 Dec'18

  Port of Rotterdam uses floating lab to learn about automation in harbour

  A ship will soon be converted to a floating laboratory to test automation technologies at the Netherlands port

• December 07, 2018 07 Dec'18

  Hybrid cloud in Australian government removes supplier lock-in

  Australian public sector could take the hybrid approach to cloud computing as government’s digital transformation strategy moves ahead

• December 04, 2018 04 Dec'18

  Barclays staff to transfer to HCL as IT deal is expanded

  Bank announces closure of operation in Lithuania, with employees transferring to IT services company HCL

• November 30, 2018 30 Nov'18

  APAC healthcare providers reaping digital transformation returns

  Digital transformation could potentially double the improvements in integrated care by 2020, study finds

• November 29, 2018 29 Nov'18

  Interview: Sam Lowe, chief technology officer, Streetbees

  Streetbees’ first IT chief brings artificial intelligence expertise to help the tech startup deliver a hive of data for its customers

• November 28, 2018 28 Nov'18

  HPE shows off first fruits of $4bn edge computing investment

  Tech supplier has beefed up its Edgeline portfolio with new hardware and software offerings to make it easier to manage edge devices, applications and data

• November 28, 2018 28 Nov'18

  FCA deeply concerned as no end in sight for IT failures in banking

  The FCA has reported a massive increase in the number of banking IT failures in the UK and admitted there is no end in sight

• November 27, 2018 27 Nov'18

  It’s still early days for hybrid IT in APAC

  The tipping point for hybrid IT adoption will come only when more enterprises start running production workloads on the public cloud, says HPE’s chief technologist for the region

• November 27, 2018 27 Nov'18

  Why IT infrastructure approach needs modernising

  The freedom and flexibility to develop applications rapidly using diverse platforms will put IT infrastructure teams under increasing strain

• November 21, 2018 21 Nov'18

  Why CIOs must start offloading work

  Taking on more responsibilities is having a detrimental effect on digital transformation and customer experience initiatives

• November 20, 2018 20 Nov'18

  How Singapore Airlines is flying the digital skies

  Top Asian carrier Singapore Airlines has been building a digital foundation to fend off potential disruption, but it is not just the IT team that is leading the charge

• November 19, 2018 19 Nov'18

  CDO interview: Aidan Millar, DNB

  Norwegian bank hires chief data officer to lead its data-driven transformation

• November 16, 2018 16 Nov'18

  Post Office executives cross-examined in Horizon IT system trial

  A High Court trial, where subpostmasters are suing the Post Office for damages caused by an allegedly faulty IT system, ended its second week.