News

IT operations management and IT support

• June 27, 2014 27 Jun'14

  Roadchef exits IBM Global Services for direct supplier relationships

  Motorway services firm Roadchef ended an outsourcing deal with IBM Global Services when its IT was up for refresh and moved to SAP

• June 27, 2014 27 Jun'14

  Half of network equipment ageing or obsolete, survey finds

  Dimension Data finds 51% of network devices near the end of their life as buyers take cautious approach to hardware refreshes

• June 18, 2014 18 Jun'14

  Interview: John Swainson, president of Dell Software

  Dell Software president John Swainson's aims to make Dell Software a $5bn business

• June 17, 2014 17 Jun'14

  IFDS integrates UK and India service centres

  International Financial Data Services has implemented software to balance workloads across UK and Indian delivery centres

• June 12, 2014 12 Jun'14

  HSBC makes executives responsible for application consolidation

  In the next few weeks, senior executives at HSBC globally will have KPIs to reduce the number of applications they run

• June 10, 2014 10 Jun'14

  Engineering firm fined for using unlicensed Autodesk software

  Project Options has been fined £16,000 by the Business Software Alliance, following an online tip-off

• April 02, 2014 02 Apr'14

  Government signs £5.5m Microsoft deal to extend Windows XP support

  The government has signed a deal with Microsoft to support Windows XP across the UK public sector for 12 months after 8 April deadline

• March 20, 2014 20 Mar'14

  Mine machine data to boost business value

  Businesses risk losing their competitive edge if they are unable to drill down into the information captured by machine-generated data

• March 17, 2014 17 Mar'14

  Three-quarters of UK charities are failing to adapt to digital

  Charities in the UK are failing to adopt digital agendas in their organisations

• November 20, 2013 20 Nov'13

  M&S uses instore IT to train staff in multi-channel retail

  Marks & Spencer is using in-store iPads and kiosks to train staff to support its multichannel retail strategy

• November 12, 2013 12 Nov'13

  Call for graduates to apply for John Lewis technology scheme

  Retailer John Lewis is encouraging university-leavers to apply for positions in its graduate development scheme

• September 25, 2013 25 Sep'13

  Google to rethink resilient networking following dual failure

  In spite of running a dual redundant network, Google's Gmail system has had a major failure.

• September 13, 2013 13 Sep'13

  Businesses hit digital roadblock due to paper processes

  A survey of business and IT leaders has found that paper-based processes are creating inefficiencies

• September 11, 2013 11 Sep'13

  £480bn of government revenue depends on "risky" legacy IT

  Almost £480bn of the UK government’s revenues are dependent on legacy IT systems that “could present a very significant risk”

• June 17, 2013 17 Jun'13

  IT departments to shrink dramatically within five years as cloud takes over

  IT professionals will need to rethink their careers as corporate IT departments undergo a radical restructuring over the next five years

• June 06, 2013 06 Jun'13

  European hotspots rip off Wi-Fi users

  Almost all mobile workers have had personal experience of costly Wi-Fi, a survey has found

• May 10, 2013 10 May'13

  CIO Interview: Graeme Hackland, CIO, Lotus F1 Team

  Graeme Hackland, CIO of Lotus F1, has worked for the race car team for 16 years. He has seen major changes in IT both on and off the track

• April 30, 2013 30 Apr'13

  Case study: How SAP runs Cape Town

  For the past 10 years, SAP has been running the city of Cape Town, South Africa

• December 12, 2012 12 Dec'12

  Low-level tasks eat up 30% of IT departments' time, report reveals

  IT departments spend 30% of their time carrying out basic tasks and are growing frustrated with the lack of time available to focus on transformational work

• November 06, 2012 06 Nov'12

  Gartner Symposium: RBS emulates Amazon with private cloud

  Royal Bank of Scotland has developed a private cloud to support its application development process, using Amazon best practices

• June 13, 2012 13 Jun'12

  Shop Direct deploys software to automate business processes

  Online shopping giant Shop Direct has deployed software to automate business processes without eating into the IT department’s busy timetable

• May 14, 2012 14 May'12

  Huawei wins managed services contract for O2 network

  Chinese telecoms firm Huawei is hired by O2 parent Telefónica to plan and maintain its mobile network in the UK

• April 18, 2012 18 Apr'12

  Government unaware how much it pays for e-mail services

  Government departments do not know how much they are spending on e-mail services, according to research by Computer Weekly.

• March 23, 2012 23 Mar'12

  Information management: lessons from the public sector

  Freeform Dynamics identifies the lessons organisations can learn from the public sector's approach to information management

• March 01, 2012 01 Mar'12

  RSA 2012: IT security experts urge enterprises to ban smartphone BYOD schemes

  Enterprises should ban employees from using their own smartphones for work, a panel of IT security practitioners told the RSA Conference 2012

• February 28, 2012 28 Feb'12

  Social media to support business continuity

  Three-quarters of organisations will use social media as part of their business continuity management (BCM) strategies by 2015 with communication during crises a key component of its role.

• December 13, 2011 13 Dec'11

  CIOs believe cloud, SaaS, consumerisation and mobility increase risk

  Business models such as cloud computing and trends such as the consumerisation of IT, social media and mobility are exposing performance blind spots in IT management, a CIO survey has revealed.

• November 30, 2011 30 Nov'11

  CIO interview: John Finch, global CIO, Experian

  John Finch, global CIO of Experian, discusses his plans to simplify supplier management and his approach to people development.

• November 29, 2011 29 Nov'11

  Standard Life overhauls IT department and cuts jobs

  Insurer Standard Life is to axe a number of IT staff following a review of its IT and operations division.

• November 14, 2011 14 Nov'11

  CIO Interview: IT should drive company innovation, says SAP's Oliver Bussmann

  Driving innovation has become one of the key roles of the chief information officer, says Oliver Bussmann, CIO at business software maker SAP.

• November 03, 2011 03 Nov'11

  SAP on track to achieve 2011 greenhouse gas emissions target

  Enterprise software maker SAP decreased greenhouse gas emissions by 2% per employee in the quarter ended 30 September, compared with the same period in 2010, according to the company's quarterly sustainability report.

• January 26, 2011 26 Jan'11

  SAP reports 25% increase in sales

  Sales of SAP software and related services grew 35% and 25% respectively during Q4 2010, compared to the same period in 2009.

• December 06, 2000 06 Dec'00

  Citizen Portal gets beta launch

  
  
  The online Citizen Portal, the UK site where the public can access government information and services on the Web, has finally been...