News
IT operations management and IT support
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June 07, 2019
07
Jun'19
CIO interview: John Finch, Refinitiv
Refinitiv CIO John Finch says finding people with the right level of data science skills is his biggest challenge
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June 06, 2019
06
Jun'19
Half of CFOs frustrated by complex accounting systems
Chief financial officers need to upgrade to easier-to-use accounting systems, but are strapped for time and lack the resources to make the right choices, according to survey
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June 03, 2019
03
Jun'19
Business leaders failing to address cyber threats
Businesses are failing to address growing cyber threats as business leaders admit to knowledge gaps, a lack of resources and confusion about who is responsible for data breaches, a report reveals
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May 30, 2019
30
May'19
Salesforce completes Pardot fix after 12 days’ disruption
Plug was pulled on 17 May after a data script went wrong. Most users have had full access since 18 May, but 10 services remained down
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May 29, 2019
29
May'19
Finland globalises AI training programme
The success of an online course in understanding artificial intelligence launched in Finland has led to a global roll-out
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May 24, 2019
24
May'19
Post Office told to pay over £5m of its opponent’s costs for first Horizon trial
The judge in the Post Office Horizon trial has ordered the organisation to pay the legal costs of its courtroom adversaries, and refused to give permission to appeal a major judgment
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May 22, 2019
22
May'19
GoCardless migrates to cloud and gets Google engineering capability
Fintech has moved from an IBM infrastructure as a service to Google’s cloud platform
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May 21, 2019
21
May'19
Dutch lecturer researches the person behind the cyber criminal
Dutch academic is trying to get inside the mind of cyber criminals by understanding what makes them tick
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May 20, 2019
20
May'19
Lloyds Bank creates 500 IT roles in Scotland
New recruits will support banking group’s digital transformation as it aims to give customers “Google-like experiences”
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May 20, 2019
20
May'19
Post Office applies to appeal damning judgment in first Horizon trial
The Post Office has applied for permission to appeal judgments from the first trial in its IT-related legal battle with subpostmasters
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May 17, 2019
17
May'19
École Hôtelière de Lausanne puts Amelia the robot at its core
When Switzerland-based hospitality school EHL began to automate processes, it was met with staff inertia, but that all changed after its benefits became clear
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May 16, 2019
16
May'19
ANZ CIOs hit roadblocks in digital agenda
Top IT leaders in Australia and New Zealand are grappling with cultural roadblocks and slow progress in advancing the countries’ digital agenda
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May 16, 2019
16
May'19
CIOs want staff with good soft skills to help drive digital change
Effective communication of what is being done and why is vital for organisations implementing digital transformation, survey shows
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May 09, 2019
09
May'19
Deutsche Börse harnesses Microsoft cloud
German stock exchange signs deal with Microsoft that will not only benefit the exchange, but other organisations in the sector that are considering cloud migration
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May 08, 2019
08
May'19
Red Hat Enterprise Linux to contribute $10tn to global business
A study on the economic impact of Red Hat Enterprise Linux by IDC revealed that the operating system is expected to contribute to business revenues worth 5% of the global economy
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May 08, 2019
08
May'19
Finnish gaming company PAF migrates to the cloud
Move to Amazon Web Services cloud brings scalability to gaming company that gives part of its profits to good causes
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May 07, 2019
07
May'19
Technical error on Capita system puts Barnet council staff out of pocket
A system error that led to Barnet council staff being incorrectly paid is the latest complaint about a back-office outsourcing contract with Capita
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May 03, 2019
03
May'19
Co-operative Bank creates over 100 IT jobs in Manchester
The Co-operative Bank is looking for talent to support its digital strategy and previous banking and IT experience is not a necessity
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May 02, 2019
02
May'19
Why IT departments miss basic IT security hygiene
IT departments are failing to patch security holes in software because of a disconnect between security and operations teams, survey finds
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April 23, 2019
23
Apr'19
Egypt aims to develop coding skills earlier in education system
An Egyptian government initiative will see thousands of teenagers trained to code in HTML, CSS and Python
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April 22, 2019
22
Apr'19
With Anthos, Google seeks to unify open source cloud technologies
Urs Hölzle, Google’s head of technical infrastructure, talks up efforts to deliver what he claims to be the first open source cloud stack
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April 17, 2019
17
Apr'19
Government says no conflict of interest in trial despite Post Office chairman’s dual role
BEIS refutes MP’s suggestion of Post Office chairman’s conflict of interest in group litigation case involving Horizon IT system
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April 17, 2019
17
Apr'19
Middle East CIOs optimistic as budgets increase and digital transformations expand
Cyber security and risk management will see the biggest increase in spending, but digital transformation of businesses is a major driver of investment, survey shows
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April 16, 2019
16
Apr'19
MP questions government over Post Office Horizon case
Labour MP asks the government about the costs associated with the Post Office Horizon legal battle
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April 16, 2019
16
Apr'19
How Kubernetes has simplified Bet365’s software deployments
Online betting company has begun using Kubernetes to make it easier for its IT infrastructure and product teams to share complex configurations
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April 10, 2019
10
Apr'19
How to remove the paper trail
The speed with which a contract is signed is often the rate-determining step in a digitally enabled business process
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April 10, 2019
10
Apr'19
Should you buy SaaS ERP or best-of-breed enterprise software?
The major ERP providers are pushing their customers to their cloud offerings. It makes sense, but there are plenty of SaaS alternatives
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April 08, 2019
08
Apr'19
PC industry suffers as Microsoft severs link between Windows and hardware refreshes
If Microsoft succeeds, a Windows upgrade will no longer mean that businesses need to refresh their PC estate
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April 08, 2019
08
Apr'19
How APAC firms can tame the data beast
Companies and data management experts across Asia-Pacific reveal how they are tackling data management challenges that have been compounded by growing cloud usage and compliance requirements
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April 04, 2019
04
Apr'19
The rise of digital workers and the bot economy
Automation Anywhere’s booming business, particularly in the Asia-Pacific region, is a sign of things to come in the new world of work where digital workers can be hired from a bot store
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April 03, 2019
03
Apr'19
Most business decision-makers and knowledge workers happy to work alongside robots
Fears that automation will remove jobs for knowledge workers are reducing as opportunities emerge to upskill and eradicate mundane work
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April 02, 2019
02
Apr'19
Post Office could face huge costs bill for first Horizon trial
Subpostmaster claimants’ legal team makes application for the Post Office to pay millions of pounds of costs associated with trial
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March 29, 2019
29
Mar'19
Major shake-up of TSB IT after core banking system migration disaster
TSB has restructured its IT team to give its internal team control of its core banking system
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March 28, 2019
28
Mar'19
Businesses losing out on early payment discounts due to outdated software
Chief financial officers need to upgrade their accounting software to benefit from discounts available for paying suppliers early
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March 25, 2019
25
Mar'19
Artificial intelligence making major inroads into Russian banking
Russian banks are identifying use cases for artificial intelligence, but the gradual adoption of the technology will require access to a deeper skills pool if it is to accelerate
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March 20, 2019
20
Mar'19
Post Office ‘lacked humanity’ in the treatment of subpostmasters, says peer
Peer slams Post Office after High Court judgment reveals its oppressive style of managing the people who run its branches
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March 15, 2019
15
Mar'19
Businesses failing to grasp DevSecOps
UK and US businesses are being exposed to security risks by a failure to integrate security into DevOps programmes, research shows
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March 13, 2019
13
Mar'19
Bank of England’s large IT spend partly due to use of manual processes and legacy systems
The Bank of England admits there is room for improvement when it comes to IT efficiency
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March 04, 2019
04
Mar'19
Danske Bank builds on machine learning to predict IT failures
Danish bank is using artificial intelligence to help it prevent IT outages that could damage its reputation with customers
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February 27, 2019
27
Feb'19
Spotify and Just Eat join forces with tech firms to help enterprises manage cloud costs better
A new non-profit, cloud-focused trade association has emerged that wants to help prevent financial management issues get in the way of enterprises embracing cloud
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February 21, 2019
21
Feb'19
Government revises outsourcing guidelines to balance risk with suppliers
The government has published its latest guidelines on public sector outsourcing
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February 21, 2019
21
Feb'19
APAC enterprises are just getting started on AI
Despite clear benefits of adopting the technology, only 41% of enterprises in the Asia-Pacific region have embarked on their artificial intelligence journey
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February 20, 2019
20
Feb'19
IT professionals are getting ready for the onset of digital twins
While few businesses are running digital twins in production, Gartner expects two-thirds will implement the technology by 2022
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February 19, 2019
19
Feb'19
Bank of England to migrate from core system with a one-off big bang
The Bank of England will migrate from its current core settlement system with a 'big-bang' migration before the end of 2025
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February 19, 2019
19
Feb'19
Any slowdown in Moore’s Law will increase datacentre costs
Datacentre managers want to run their sites more like the cloud scale companies
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February 19, 2019
19
Feb'19
Healthcare providers should press on with digital transformation
Healthcare providers should continue digitisation efforts with security in mind amid looming cyber threats, says a top T-Systems executive
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February 12, 2019
12
Feb'19
Legacy systems holding banks back from meeting demand for instant accounts
Banks are struggling to meet customer demand to open accounts instantly because of legacy IT systems and processes
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February 12, 2019
12
Feb'19
Deloitte will double Hyderabad workforce to support demand for technology services
Deloitte will add 40,000 staff at its operation in Hyderabad, with IT professionals accounting for a significant portion of employees
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January 30, 2019
30
Jan'19
AXA recruits AI assistants in back office
Insurance giant is deploying software robots to take over repetitive tasks and free up humans to do more analytical work
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January 24, 2019
24
Jan'19
IBM reports growing interest in multicloud
As it gets ready to onboard Red Hat, IBM claims its multicloud business has a lot of potential