Nokia has signed a five-year contact with Indian IT services company HCL to integrate the IT services it receives from multiple suppliers.
As part of the Finnish networking technology firm’s digital transformation, it wants to become more operationally efficient, so has hired HCL to bring together the services delivered by four different IT services companies.
HCL will support Nokia in modernising its IT infrastructure and applications, and will also establish an integrated IT services delivery.
Services from HCL will include cloud orchestration, provision of digital platforms, big data analytics, cyber security, autonomics and modern collaborative workplaces.
“This is an important development for Nokia and takes our digital transformation efforts to a new level, both for how it will enhance our IT and operational efficiencies internally, and for how it will enable us to further elevate service delivery to our customers,” said Nokia COO Joerg Erlemeier.
HCL has been building a strong customer base in the Nordic region. Only last week, Danish healthcare services provider Falck outsourced its IT infrastructure to the company, and in March this year, Norwegian renewable energy provider Statkraft chose HCL to manage its IT infrastructure globally.
HCL has been investing in its Nordics business to offer local support. For example, it recently opened a global delivery centre in Gothenburg, Sweden – the company’s 12th in the region.
The Indian company started its operations in Europe in 1999 and now has a presence in 18 European countries, with offices in the UK, Finland, Sweden, Germany, Netherlands and Poland, among others. It employs more than 4,500 people in Europe, serving over 200 customers there.