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PM trend 7: Project managers will measure business results

While introducing tools, using methodologies, mapping project management practices, sending project managers to training, and increasing the number of PMP®s in the organisation are important metrics for a PMO head to collect and report on, they do not speak to the effectiveness of the PMO from a business perspective. To judge business effectiveness, PMO heads need to determine if their work has had a positive, quantifiable effect on the business in terms of troubled project reduction, lower project manager attrition, and faster time to market. In 2012 the practice of measuring the outputs, not the inputs, of project management will gain traction.

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