As connected devices and technologies become more sophisticated and immersive, the internet of things (IoT) is well on its way to becoming mainstream. Gartner predicts that by 2020 there will be more than 20 billion connected devices, opening up huge opportunities for organisations. Those who have already adopted and integrated IoT into their business processes now see it as a must-have. However, successfully adopting IoT technologies will require new skills, training and the right culture to ensure the entire organisation is on board. In this CW500 Club video, Chad Naeger, customer success officer at GE Digital talks to Computer Weekly management editor Lis Evenstad about how to ensure the environment for IoT adoption is right, and the skills and training needed to make the most out of the opportunities new technologies bring.