CW500 video: Sarah Burnett, Everest Group discusses AI

Artificial intelligence (AI) is set to be one of the most talked-about technologies in 2018 – but there’s a lot of vendor hype and exaggerated claims being made. AI undoubtedly offers huge opportunities to automate processes, analyse data, and offer better services to customers – but what’s possible today, what’s just hype, and where is AI going from here?

In this CW500 video, Sarah Burnett, research vice-president at Everest Group, talks to Computer Weekly management editor Lis Evenstad about the realities and the roadmap for use of AI in the enterprise.

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