CW500: Graham Benson, IT director at MandM Direct

One of the main victims of both the global downturn and the rise of the internet, the retail sector has seen its traditional business models challenged over the past few years. Those organisations who did not manage to innovate have perished - and even those who reinvented themselves are facing fierce competition, in a battle where IT plays a key role.

In this CW500 Club video, Computer Weekly managing editor Cliff Saran talks to Graham Benson, IT director at MandM Direct, about how they are meeting the challenges of change and technology disruption, and what other industry sectors can learn from them.

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