Managed services and hosting services
With the growth of cloud computing, the range of managed services and hosting services available are increasing too, with new options such as software as a service (SaaS), platform as a service (Paas) and infrastructure as a service (Iaas) now available. We look at the relative merits of the alternative solutions and help IT managers make the right choice for their organisation.
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News
30 Nov 2023
AWS debuts model evaluation tool in Bedrock
The Model Evaluation tool in Bedrock will help organisations evaluate and test large language models that are best suited to their needs based on criteria like accuracy, toxicity and cost Continue Reading
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News
29 Nov 2023
Scope of Okta helpdesk breach widens to impact all users
Okta has widened the scope of the October breach of its systems to include every customer that has used its helpdesk service, after new information came to light Continue Reading
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News
17 Nov 2022
Brexit deregulation will make UK next Silicon Valley, vows Hunt
Chancellor vows to revolutionise how the IT industry is regulated to spur competition, investment and innovation in a technological ‘Big Bang’ Continue Reading
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News
11 Nov 2022
Lenovo bolsters services play with PCCW Solutions
Lenovo’s acquisition of PCCW Solutions brings sought-after capabilities in hybrid cloud and application modernisation as it expands its services footprint in Asia Continue Reading
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News
09 Nov 2022
Why Sophos is bullish on managed security services
Sophos has grown its managed detection and response business to more than $100m over the last three years as more organisations grapple with the increasingly complex cyber security landscape Continue Reading
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News
04 Nov 2022
Aiven expands in APAC, builds new capabilities
Managed service provider of open source databases and data platforms Aiven grew its business in Asia-Pacific by over 100% over the past year, and is now building new capabilities in data warehouses and other areas Continue Reading
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News
02 Nov 2022
Alibaba Cloud debuts cloud-powered laptop
Alibaba Cloud launches a cloud-powered laptop that will enable mobile workers to crunch compute-intensive workloads without the need for more powerful machines Continue Reading
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News
25 Oct 2022
Sainsbury’s outsources for cloud-first benefits
Retailer signs multi-year IT services contract with Tata Consultancy Services to support move to cloud-first strategy Continue Reading
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News
25 Oct 2022
AWS to open cloud region in Thailand
Amazon Web Services is planning to launch a Bangkok region, following the debut of CloudFront Edge locations and Outposts in the past two years Continue Reading
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News
21 Oct 2022
Ukrainian and UK IT sectors to deepen collaboration, partnerships
BCS, the Chartered Institute for IT, and the IT Ukraine Association have signed an MoU to deepen collaboration between the UK and Ukrainian IT sectors, and champion new partnerships and growth opportunities Continue Reading
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News
17 Oct 2022
Global IT and business services spending slows amid economic fears
Spending on IT and business services is declining amid economic fears, with the possibility of a further fall on the horizon Continue Reading
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News
14 Oct 2022
Alibaba Cloud readying dedicated cloud regions for private datacentres
The hybrid cloud offering will provide enterprises with a dedicated Alibaba Cloud region in their datacentres with multiple availability zones Continue Reading
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News
12 Oct 2022
NCSC urges organisations to secure supply chains
NCSC’s latest guidance package centres supply chain security, helping medium to large organisations assess and mitigate cyber risks from suppliers Continue Reading
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News
12 Oct 2022
French Supreme Court rejects EncroChat verdict after lawyers question secrecy over hacking operation
France’s Supreme Court has sent a case back to the court of appeal after police failed to disclose technical details of EncroChat hacking operation Continue Reading
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News
11 Oct 2022
Public sector spend on IT climbed to £12.6bn in 2021
Public sector bodies IT spend went up 10% last year, but the majority of the money went to large IT suppliers with 89% of the total spend going to so-called ‘tech titans’, according to a report from Tussell Continue Reading
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Opinion
10 Oct 2022
Currency markets causing choppy waters for UK outsourcing
Anthony Drake, director at tech advisory ISG, explains how the UK government’s botched mini-Budget announcement raised the cost of IT outsourcing Continue Reading
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News
10 Oct 2022
Dutch infrastructure sector seeks closer collaboration with government
Although the Netherlands government is increasingly realising how vital the country’s digital infrastructure is, it lacks sufficient policy-making and vision, say industry associations Continue Reading
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News
04 Oct 2022
Red Hat CEO on OpenShift roadmap, competitive play
Red Hat’s newly minted CEO Matt Hicks talks up OpenShift’s roadmap, the competition with VMware and opportunities in the Asia-Pacific region Continue Reading
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News
30 Sep 2022
How Endowus is leveraging Kafka and microservices
The Singapore-based financial technology company built a distributed microservices architecture to ensure its investment platform remains resilient at all times Continue Reading
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News
27 Sep 2022
American football giants jet into digital age with HCLTech
US football clubs the New York Jets and New York Giants outsource their digital transformations to Indian service provider as they target improved fan engagement Continue Reading
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News
16 Sep 2022
Barnet Council awards Capita contract extension
Barnet Council has awarded Capita a contract extension as part of its transition away from a large contract with the supplier Continue Reading
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News
14 Sep 2022
VMware Cloud on AWS debuts in Hong Kong
VMware has expanded its VMware Cloud on AWS to Hong Kong, following the launch of the Alibaba Cloud VMware service in Greater China Continue Reading
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News
09 Sep 2022
Interview: Keeping an IT business going during the Russian invasion
After heading home and discovering that his country had been invaded, Konstantin Klyagin was forced to make life-changing family and business decisions Continue Reading
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News
06 Sep 2022
Saudi Arabian organisations choose to outsource to improve cyber security posture
Overwhelmed by rising threats and a growing number of government mandates, many organisations in Saudi Arabia are looking for outside help to take care of cyber security Continue Reading
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News
05 Sep 2022
How Okta is regaining customer trust after a cyber attack
In early 2022, cyber firm Okta was among several tech companies hit by the Lapsus$ gang. Vice-president of customer trust Ben King talks about how he has been working behind the scenes to rebuild confidence after the incident Continue Reading
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News
01 Sep 2022
Google workers oppose cloud contract with Israeli government
Google workers and Palestinian rights activists call on company to divest from involvement in cloud and artificial intelligence contract with Israeli government and military, following allegations the tech giant has retaliated against an employee for being publicly critical of the deal Continue Reading
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News
11 Aug 2022
NHS may take a month to recover from supply chain attack
Ransomware attack victim Advanced warns its NHS customers they could be waiting until early September to fully recover their operations Continue Reading
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News
08 Aug 2022
NHS recovering key services after attack on supplier
Incident at software provider Advanced took out multiple NHS services before the weekend, including the 111 advice service Continue Reading
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News
01 Aug 2022
CloudMile banks on trust in regional expansion
Taiwanese cloud and AI startup CloudMile keeps its billing transparent and provides round-the-clock support to build trust with customers as it grows its business in Southeast Asia Continue Reading
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News
28 Jul 2022
Ocado revenue drops despite distribution centre successes
Ocado has spent the past six months rolling out new customer fulfilment centres and signing partners for its smart platform, but the cost-of-living crisis still sees revenue taking a hit Continue Reading
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News
22 Jul 2022
Russia could become the world’s largest market for illegal IT
Russia could become the biggest market for illegal IT equipment as companies try to get round sanctions imposed on the country Continue Reading
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News
21 Jul 2022
Singapore to restart datacentre builds with sustainability focus
The Singapore government is running a pilot exercise to drive the sustainable development of new datacentres following a moratorium on datacentre builds Continue Reading
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News
20 Jul 2022
Barnet Council to bring work outsourced to Capita back in-house by 2026
London borough is bringing swathes of outsourced services back in-house next year, with more to follow by 2026 Continue Reading
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News
20 Jul 2022
How NEC is transforming its business
While NEC is known for its public safety systems, the company has been expanding into new areas including e-government, financial services and customer experience in Asia-Pacific Continue Reading
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News
19 Jul 2022
European IT services see bumper quarter, but signs of slowing emerge
Spending on IT and BPO services in Europe saw significant growth in the past quarter, but there are signs of a slowdown Continue Reading
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News
18 Jul 2022
Dutch multinational hires HCL for digital transformation
Netherlands-based DSM is moving to a single-supplier IT services model for its digital transformation Continue Reading
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News
15 Jul 2022
HPE expands private cloud capabilities in GreenLake
HPE’s GreenLake for Private Cloud Enterprise is a managed service that provides flexibility in deployment models with automation capabilities for a cloud-like experience Continue Reading
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News
14 Jul 2022
Global IT services market shows signs of slowing
Spending on IT and business process services could be set to reduce over the coming months as the latest ISG figures show early signs of decline Continue Reading
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News
13 Jul 2022
Enterprise interest in sovereign cloud on the rise, Capgemini research suggests
Capgemini Research Institute probe into enterprise attitudes towards use of sovereign cloud services suggests interest is on the up Continue Reading
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News
04 Jul 2022
How Lenovo is making the transition into services
Although Lenovo is late to the as-a-service game, it is making headway through its One Lenovo and services-led transformation strategies, says a top company executive Continue Reading
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Opinion
24 Jun 2022
Assessment and knowledge: Your key tools to secure suppliers
There is no silver bullet that will resolve all the issues arising from today’s interconnected businesses and complex supply chains, but there are some key tools at your disposal Continue Reading
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News
23 Jun 2022
SolarWinds unveils new development model to avoid a repeat of Sunburst
SolarWinds has unveiled a new, secure-by-design software development model to protect itself from a repeat of the infamous 2020 cyber attack on its systems, and serve as a blueprint for the industry Continue Reading
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Opinion
22 Jun 2022
Security Think Tank: Balanced approach can detangle supply chain complexity
Achieving an appropriate balance between people, processes and technology can help to detangle the complexities of the supply chain and create better security practices Continue Reading
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Opinion
21 Jun 2022
Supply chain security goes deep – forget this at your peril
It may have hit the headlines as an IT issue, but supply chain security goes far deeper into an organisation than just technology Continue Reading
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Opinion
17 Jun 2022
Consider governance, coordination and risk to secure supply chain
A recent ISACA study found myriad factors that give good reason to be concerned about supply chain security. Cyber adviser Brian Fletcher recommends three areas to zero in on Continue Reading
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Opinion
16 Jun 2022
Security Think Tank: Best practices for boosting supply chain security
In a highly connected world, managing the supply chain landscape requires an adaptation of the ‘traditional’ approach to managing cyber risk Continue Reading
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Opinion
15 Jun 2022
Security Think Tank: Basic steps to secure your supply chain
When it comes to supply chain security, there are some core things you should be doing – but remember, the devil is in the detail Continue Reading
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Opinion
10 Jun 2022
Security Think Tank: Don’t trust the weakest link? Don’t trust any link
Your security model shouldn’t fall apart just because a part of your business, or a partner, has weak security. This is why information-centric security is a must Continue Reading
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Feature
10 Jun 2022
AWS and startups: Using accelerator programmes to help enterprises address their pain points
The early days of Amazon Web Services saw its public cloud technologies keenly adopted by the startup community. Now the company is continuing its support for this customer sector by rolling out its accelerator programmes Continue Reading
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News
09 Jun 2022
SolarWinds CEO offers to commit staffers to government cyber agencies
A new proposal from SolarWinds’ outspoken CEO, Sudhakar Ramakrishna, could see software companies commit key staff to work with government cyber agencies to improve cooperation and incident response Continue Reading
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News
08 Jun 2022
Pure FlashBlade//S and Evergreen//Flex boost as-a-service push
FlashBlade//S brings two new arrays in which customers can upgrade controllers and capacity, while //Flex allows capacity to be bought and moved across any QLC or TLC Pure array Continue Reading
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News
07 Jun 2022
Russia looks towards import substitution in its IT sector
The exodus of Western IT companies from Russia and sanctions imposed on the country amid its military invasion of Ukraine are leading to shortages of IT and professionals in the sector Continue Reading
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Opinion
27 May 2022
Consistency is key to mitigate outsourcing risk
The modern-day abundance of platforms, apps and IT tools presents malicious actors with a web of interconnection that is easily exploited to move rapidly through the network to compromise critical assets. Security teams need to understand these attack pathways better in order to fight back Continue Reading
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News
26 May 2022
Two-thirds of UK organisations defrauded since start of pandemic
Nearly two out of three UK companies say they have experienced some form of fraud or economic crime in the past two years, according to a report Continue Reading
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News
24 May 2022
ICO orders facial recognition firm Clearview AI to delete all data about UK residents
UK data watchdog fines facial recognition company Clearview AI £7.5m for multiple privacy breaches. The firm, which offers services to law enforcement, faces growing pressure from regulators and legal action around the world Continue Reading
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News
20 May 2022
Third of organisations to outsource more IT amid talent shortage
Cutting costs is not the main reason for outsourcing IT in the UK, according to a major study Continue Reading
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Opinion
18 May 2022
Security Think Tank: To follow a path, you need a good map
The modern-day abundance of platforms, apps and IT tools presents malicious actors with a web of interconnection that is easily exploited to move rapidly through the network to compromise critical assets. Security teams need to understand these attack pathways better in order to fight back Continue Reading
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Opinion
12 May 2022
Security Think Tank: Your path to understanding attack paths
The modern-day abundance of platforms, apps and IT tools presents malicious actors with a web of interconnection that is easily exploited to move rapidly through the network to compromise critical assets. Security teams need to understand these attack pathways better in order to fight back Continue Reading
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News
11 May 2022
CyberUK 22: Five Eyes focuses on MSP security
The western intelligence community has set out practical steps IT service providers and their customers can take to protect themselves Continue Reading
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News
10 May 2022
CyberUK 22: NCSC refreshes cloud security guidance
The National Cyber Security Centre is revising its cloud guidance as increasing uptake of potentially vulnerable cloud services puts more organisations at risk of compromise Continue Reading
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News
09 May 2022
India’s IT services market grew at record pace in 2021
Growing investments in cloud, artificial intelligence and cyber security have been a boon to India’s IT and business services market Continue Reading
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News
06 May 2022
How Rimini Street is growing its footprint in ASEAN
Rimini Street is expanding its reach in ASEAN as more companies, such as Malaysian carmaker Proton, look for cheaper software maintenance options Continue Reading
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News
26 Apr 2022
BCS passes defiant Ukrainian tech industry message to its members
BCS, the Chartered Institute for IT, has passed on a message from Ukrainian IT suppliers that the country is open for, and in need of, business Continue Reading
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News
14 Apr 2022
Kyndryl kindles cyber incident recovery pact with Dell
IBM spin-out Kyndryl hops into bed with Dell Technologies in a joint cyber resilience proposition Continue Reading
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News
07 Apr 2022
European IT and BPO outsourcing off to strong start
European IT and business process outsourcing services continue to increase rapidly, with cloud-based services now more than half of the total Continue Reading
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Feature
04 Apr 2022
The time is now: Edge datacentres come of age
After years of hype and speculation, could the post-pandemic period see a resurgence in interest in the build-out of edge datacentres and compute environments as enterprises look to dust off projects that Covid-19 forced them to shelve? Continue Reading
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News
28 Mar 2022
Babylon Health expands hybrid cloud infrastructure setup to include Google
Digital healthcare provider Babylon has opened up about the work it is doing with the Google Cloud team, as it grapples with trying to meet the infrastructure needs of its rapidly growing business Continue Reading
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Opinion
15 Mar 2022
How cyber security teams can conquer the four-day working week
The four-day week may be an idea whose time has come, but for always-on cyber security professionals, the impact of squeezing more work into fewer days is a tricky proposition Continue Reading
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Opinion
15 Mar 2022
Achieving agility, collaboration and data control in the cloud
Organisations have historically had to make a trade-off between the proven benefits of the cloud and maintaining full control of their data, but with the right strategy it is possible to have both Continue Reading
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News
14 Mar 2022
‘Technical issues’ leave Post Office branches with ATM cash discrepancies
Discrepancies of up to £2,000 reported after an ‘IT change’ impacted more than 200 Post Office branches Continue Reading
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Blog Post
10 Mar 2022
The global IT community supports the people of Ukraine
The crisis in Ukraine shines a spotlight on the interconnected global village. IT is a worldwide community of people who want to make a difference. We are all concerned for the safety of relatives, ... Continue Reading
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E-Zine
10 Mar 2022
CW Europe: Luxembourg sees big role in global fintech market
Read about Luxembourg’s aim to play a larger role in the rapidly growing global financial technology market. Also find out how a Siri-like digital assistant will automate the completion of government service requests in Estonia, and how drones can get life-saving equipment to heart attack victims in Sweden before emergency services can arrive on the scene. Continue Reading
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News
20 Feb 2022
BreastScreen Victoria to use third-party support for Oracle database
Australia’s BreastScreen Victoria has inked a support contract with Rimini Street to free up IT capacity and funds for strategic initiatives Continue Reading
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News
16 Feb 2022
Interview: How do you define IBM?
It is the world’s oldest computer company, and it was once said you didn’t get fired for buying from Big Blue. But a lot has changed. Sreeram Visvanathan, CEO for UK&I, explains how IBM is reinventing itself Continue Reading
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News
15 Feb 2022
Botched third-party configuration exposes Internet Society data to web
Personal data on members of The Internet Society was exposed after a supplier failed to secure its Azure storage Continue Reading
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News
11 Feb 2022
Rackspace buys Singapore firm to bolster analytics capability in APAC
Rackspace Technology’s acquisition of Just Analytics will bring delivery capabilities to Southeast Asia and pave the way for its expansion into Vietnam Continue Reading
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News
09 Feb 2022
Linux-based clouds an open door for attackers, says VMware
Its prevalence as a cloud operating system means Linux is becoming a meal ticket for malicious actors, but the security industry does not seem to have cottoned on to this yet, says VMware Continue Reading
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News
08 Feb 2022
The Security Interviews: Building the UK’s future cyber ecosystem
As the government lays out the next iteration of its Cyber Security Strategy, we speak to Plexal and Lorca’s Saj Huq about his work building a cyber ecosystem to support the UK’s future ambitions Continue Reading
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News
02 Feb 2022
British Council data exposed by third-party cyber failure
The British Council entrusted confidential data on its students to a third-party and was let down Continue Reading
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News
01 Feb 2022
Sweden’s Husqvarna expands IT outsourcing deal with HCL
Swedish power tool maker expands its contract with Indian IT service provider as it continues on its digital journey Continue Reading
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News
24 Jan 2022
India’s cyber security industry doubles in size amid pandemic
Revenues from cyber security products and services reached $9.85bn in 2021 thanks to rapid digitalisation and regulatory attention on data and privacy Continue Reading
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News
20 Jan 2022
Updated cyber security regulations proposed for managed services sector
The Network and Information Systems regulations are to be updated to include MSPs and outsourcers, following a spate of supply chain attacks Continue Reading
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News
14 Jan 2022
Parasol systems outage leaves umbrella contractors facing late payments
Multi-day outage leaves umbrella company contractors working for payroll processing firm Parasol facing late salary payments, with the firm remaining tight-lipped over the cause of its technical difficulties Continue Reading
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News
12 Jan 2022
Outsourced IT and business services hit record levels in 2021
Spending on IT and business process outsourcing services in Europe hits highest ever level in 2021, with cloud service spending continuing to grow rapidly Continue Reading
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News
12 Jan 2022
Dutch cyber volunteers receive major funding boost
The Dutch Institute for Vulnerability Disclosure has received a $100,000 donation to expand the scope of its work Continue Reading
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News
10 Jan 2022
Inside Kyndryl’s Southeast Asia playbook
Kyndryl will focus on building local partnerships and tapping opportunities in managed cloud services, among other areas, to stake a claim on the region’s managed services space Continue Reading
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News
10 Jan 2022
Public sector IT and communications spend down 4% last year
Public sector spending on IT and communications was down in 2021, but some departments bucked the trend with major investments Continue Reading
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News
05 Jan 2022
Google buys Siemplify in first phase of cyber investment
Once integrated into Google Cloud, Siemplify’s platform will serve as the basis for deeper security development at Google Continue Reading
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News
21 Dec 2021
IT services spending recovery to get renewals boost in 2022
IT services and BPO deals worth $18.5bn globally up for renewal next year, adding fuel to already-expected high growth Continue Reading
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News
14 Dec 2021
Almost half of networks probed for Log4Shell weaknesses
Close to half of corporate networks have already been actively targeted by individuals seeking to exploit the critical Log4Shell Apache bug Continue Reading
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Opinion
07 Dec 2021
Security Think Tank: Attackers leveraging the supply chain
Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they have taken away from the past 12 months Continue Reading
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News
06 Dec 2021
Surge in Nobelium-linked supply chain attacks
Mandiant’s researchers share new intel on two distinct clusters of Russian APT activity, linked to the Nobelium SolarWinds attackers Continue Reading
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News
02 Dec 2021
India’s IT spending to cross $100bn mark in 2022
Led by software investments, the growth in IT spending comes as organisations in the subcontinent look to modernise their IT infrastructure and support a hybrid workforce Continue Reading
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News
30 Nov 2021
Accenture to create 3,000 UK tech jobs
Accenture’s recruitment plan in the UK is a response to businesses to the release of pent-up demand for digital transformations Continue Reading
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News
29 Nov 2021
DWP extends Capita contract for Scottish jobs programme
Scotland’s JETS job-matching scheme, which uses digital tools to support people looking for work, extends contract with Capita Continue Reading
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News
24 Nov 2021
Kazakhstan’s IT industry growing rapidly thanks to heavy government support
Kazakhstan’s IT sector is being prepared for international expansion through government investment Continue Reading
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News
17 Nov 2021
GovTech to enhance Government on Commercial Cloud
GCC 2.0 will include improvements in user onboarding and provide single credential access to public cloud services and engineering tools, among other areas Continue Reading
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News
15 Nov 2021
UK government proposes new rules for digital supply chain security
Proposals could see IT service providers legally required to adhere to the NCSC’s Cyber Assessment Framework, among other things Continue Reading
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News
04 Nov 2021
Fujitsu escaped huge lawsuit because Post Office behaved so badly in Horizon scandal
How Fujitsu has so far avoided a huge lawsuit in relation to its role in the Horizon scandal Continue Reading
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News
04 Nov 2021
What is Kyndryl?
As IBM spins out its Global Technology Services business, we speak to the UK chief of the new independent company about its plans Continue Reading
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News
03 Nov 2021
UK’s Labour Party hit by third-party data breach
Data on Labour Party members was recently compromised in an apparent cyber attack on a third-party data processor Continue Reading
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News
02 Nov 2021
Cloud-fuelled European IT outsourcing spend hits record high
European IT services spend up on the back of strong demand for cloud-based services Continue Reading