Managed services and hosting services
With the growth of cloud computing, the range of managed services and hosting services available are increasing too, with new options such as software as a service (SaaS), platform as a service (Paas) and infrastructure as a service (Iaas) now available. We look at the relative merits of the alternative solutions and help IT managers make the right choice for their organisation.
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News
30 Apr 2025
Current SaaS delivery model a risk management nightmare, says CISO
JPMorgan Chase security chief Patrick Opet laments the state of SaaS security in an open letter to the industry and calls on software providers to do more to enhance resilience Continue Reading
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Opinion
24 Apr 2025
Challenges persist as UK’s Cyber Security and Resilience Bill moves forward
Elements of the Cyber Security and Resilience Bill are welcome but questions remain about how best to act in the face of persistent challenges like geopolitical chaos, threats to critical infrastructure, and technological advances Continue Reading
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News
13 Aug 2019
Microsoft teams up with India’s Jio in cloud push
Microsoft and Indian telecoms giant Jio will deliver cloud infrastructure services through two new datacentres being built in Gujarat and Maharashtra Continue Reading
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News
07 Aug 2019
Rackspace Service Blocks has its roots in APAC
Rackspace’s new managed services model that lets enterprises choose services based on where they are in their cloud adoption journey was conceived in the Asia-Pacific region Continue Reading
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News
06 Aug 2019
Oracle Generation 2 cloud service to debut in Australia
The Sydney Generation 2 cloud region will be delivered from a new datacentre to meet demand for Oracle’s cloud infrastructure and autonomous database services in Australia Continue Reading
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News
01 Aug 2019
Malaysian state investment fund adopts Alibaba Cloud
Permodalan Nasional chooses Alibaba Cloud for hybrid cloud architecture to boost speed to market and gain scalability Continue Reading
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News
24 Jul 2019
French and German companies have contrasting fortunes in India
France is racing ahead of Germany when it comes to making the most of service companies in India Continue Reading
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News
18 Jul 2019
Welsh council aims to cut back-office processing costs by 95% through automation
A council in South Wales is expecting to reduce the cost of human resources business processes by up to 95% through robotic process automation Continue Reading
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News
12 Jul 2019
SD-WAN in play: How software-defined solves core business challenges
For foodservice business HMSHost International and chemical products firm Element Solutions, both customers of networking supplier Aryaka, software-defined wide area networking technology is proving its mettle when it comes to solving core business challenges. Find out how. Continue Reading
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News
01 Jul 2019
NTT picks London for newly formed global business
NTT says unifying its various units under one umbrella and basing it in London will help it take full advantage of both its clients’ demands for joined up digital services, and the capital’s booming tech economy Continue Reading
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Feature
28 Jun 2019
Exploring UCaaS: The main benefits for enterprises
Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control Continue Reading
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News
25 Jun 2019
Australia’s demand for cloud continues to soar
Over 40% of local businesses are now using public cloud services, though the lack of cloud skills remains a key barrier to wider adoption Continue Reading
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News
25 Jun 2019
Three Finnish banks, one core IT platform
Can a shared core IT platform enable three Finnish banks to become more efficient yet maintain individual competitiveness? Continue Reading
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News
20 Jun 2019
HCL delivers digital services to Cricket Australia
Cricket governing body chooses Indian IT supplier to expand the boundaries of its customer engagement platforms Continue Reading
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News
19 Jun 2019
Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers
Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases Continue Reading
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News
14 Jun 2019
IT outsourcing is increasing, but not as we know it
IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations Continue Reading
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News
05 Jun 2019
Finland’s Tieto reorganises to grab growth opportunities
Tieto is cutting costs as part of its growth plan that will see hundreds of job cuts in Finland and Sweden Continue Reading
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Podcast
04 Jun 2019
Podcast: The Computer Weekly Downtime Upload – Episode 18
In this week’s episode of the Computer Weekly Downtime Upload podcast, Brian McKenna, Caroline Donnelly and Clare McDonald weigh up the technology credentials of some of the Conservative Party candidates, find out how Google Cloud is helping the Football Association to achieve its diversity goals, and why Sweden appears to be rowing back on its cashless society plans Continue Reading
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News
29 May 2019
Inside Digital Realty’s datacentre playbook
Digital Realty’s chief technology officer talks up key trends that are shaping its business and the datacentre industry, including edge computing and the impending roll-out of 5G networks Continue Reading
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E-Zine
23 May 2019
CW Nordics: Nordea links up with IBM to meet fintech challenge
IBM’s €473m managed services contract with Nordea reflects an increasing trend among Nordic banks to outsource more of their IT to help meet the challenge of fintechs. Also read how a shortage of women in the boardroom is a problem in the Nordics but the tech sector points to a more promising future, and find out why the Norwegian government has launched a regulatory sandbox for the fintech sector. Continue Reading
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News
22 May 2019
GoCardless migrates to cloud and gets Google engineering capability
Fintech has moved from an IBM infrastructure as a service to Google’s cloud platform Continue Reading
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News
22 May 2019
Demand for systems integration services soaring in New Zealand
Systems integration and custom application development projects contributed to the fastest-growing segment of New Zealand’s IT services market in 2018 Continue Reading
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News
21 May 2019
UC Expo 2019: Experts talk up future tech in unified communications
Automation and AI are increasingly prevalent in unified comms, but do enterprises really need it? Continue Reading
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News
14 May 2019
Public sector outsourcing spend plummets
Private sector outsourcing dominated spending in the UK during the first quarter of 2019 Continue Reading
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News
14 May 2019
Email firm runs millions of mailboxes with Scality object storage
Open Xchange switches from OpenStack Swift to Scality to run 13PB of storage for millions of mailboxes across two continents for telco, mobile and TV providers Continue Reading
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News
07 May 2019
Technical error on Capita system puts Barnet council staff out of pocket
A system error that led to Barnet council staff being incorrectly paid is the latest complaint about a back-office outsourcing contract with Capita Continue Reading
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News
01 May 2019
Scality object storage scales to 400k mailboxes for NZ provider
New Zealand-based email hosting provider SMX needed to scale up its infrastructure to be able to handle 400,000 mailboxes, and found object storage from Scality fitted the bill Continue Reading
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News
24 Apr 2019
Challenger bank Tandem migrates to AWS in one weekend
Customer migration to Amazon Web Services demonstrates challenger banks’ agility in moving quickly to the latest technology Continue Reading
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News
14 Apr 2019
Singapore firms streamline operations, fend off disruption with cloud
Certis and financial institutions are among those in the city state that are turning to cloud services to gain a competitive edge Continue Reading
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News
11 Apr 2019
Google Cloud eyes big expansion in Asia, sharpens industry focus
Google Cloud’s new CEO, Thomas Kurian, unveils plans to turn his company into a bigger player in Asia’s booming cloud computing market Continue Reading
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Opinion
04 Apr 2019
What Belarus offers the tech sector
Belarus might not be as well known for its IT as some of its neighbours, but it is pushing its head above the parapet Continue Reading
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News
04 Apr 2019
National Savings and Investments makes £300m extension to Atos deal
UK government-owned savings bank adds three years to IT services contract with French supplier Continue Reading
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News
31 Mar 2019
Frame founder talks up VDI approaches in Australia
The founder of Nutanix-owned Frame discusses VDI adoption trends in Australia, including the issue of bandwidth Continue Reading
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News
29 Mar 2019
Huawei looks to ISPs for enterprise business growth
The Chinese technology bigwig is counting on internet service providers to fuel its enterprise business in the South Pacific region Continue Reading
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News
12 Mar 2019
IBM’s APAC CEO talks up next chapter of cloud adoption
In the next phase of cloud adoption, enterprises will need to manage multiple cloud environments, as well as data to scale up their use of artificial intelligence technology Continue Reading
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Feature
07 Mar 2019
How Europe’s largest datacentre is helping to expand broadband access
NGD, the operator of the largest datacentre in Europe, is playing an unlikely role in helping expand access to full-fibre broadband in south Wales. We find out how, and why Continue Reading
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News
06 Mar 2019
Keep pace with device management with DaaS
Adoption of device-as-a-service offerings is expected to improve as more enterprises migrate to Windows 10 over the next two years Continue Reading
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News
01 Mar 2019
IBM deal to drive Nordea’s IT-led transformation
Nordea is expanding its relationship with IBM through a deal that will give it access to the skills and resources required to keep pace with the digital revolution in banking Continue Reading
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News
27 Feb 2019
NHS software deal tops public sector spending on new IT contracts in 2018
Department of Health’s Windows 10 contract was the biggest public sector deal signed last year Continue Reading
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News
27 Feb 2019
Interview: London Grid for Learning CEO on putting technology to work in schools
John Jackson, CEO of the London Grid for Learning, discusses how the organisation supports technology adoption in schools Continue Reading
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News
21 Feb 2019
Government revises outsourcing guidelines to balance risk with suppliers
The government has published its latest guidelines on public sector outsourcing Continue Reading
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News
06 Feb 2019
Suffolk County Council awards 20-year WAN contract
MLL Telecom will work with CityFibre to extend Suffolk County Council’s existing WAN to 600 sites and offer them ultrafast connectivity services Continue Reading
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News
06 Feb 2019
UK’s IT and BPO spend plummets because of Brexit uncertainty
UK businesses cut their investment in IT and business process outsourcing last year because of confusion over Brexit, but there was a 68% rise in public sector spending Continue Reading
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News
30 Jan 2019
How traffic scrubbing can guard against DDoS attacks
Although most scrubbing services can help fend off distributed denial of service attacks, a more comprehensive mitigation strategy is required to remain unscathed Continue Reading
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News
28 Jan 2019
Hong Kong’s JOS eyes Singapore IT services market
The IT services firm claims to have an edge in being less rigid than larger rivals in pushing for specific IT implementation methodologies that may not suit the needs of mid-tier customers Continue Reading
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News
23 Jan 2019
Finnish banks to share core banking platform and supplier
Three banks in Finland have hired an IT services supplier to build a shareable core banking platform Continue Reading
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Feature
21 Jan 2019
The pitfalls of multicloud network management
Migrating to and managing a multicloud network introduces new complexities into the network. We look at how to avoid the potential pitfalls Continue Reading
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News
18 Jan 2019
Siemens connects to world’s largest UCC deployment
German technology powerhouse Siemens AG reveals how it unified communications and collaboration for hundreds of thousands of employees worldwide Continue Reading
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News
17 Jan 2019
Vodafone and IBM prep user clouds for future network tech
Companies expand existing collaboration to enable enterprise customers to prepare for the impact of advanced networking technologies Continue Reading
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News
17 Jan 2019
CenturyLink opens Singapore SOC amid security services boom
US telco’s second Asia-Pacific security operations centre in Singapore is one of eight globally as it bids to carve a slice of the security services market Continue Reading
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News
16 Jan 2019
New Zealand faces more state-sponsored attacks
Nearly four in 10 cyber security incidents recorded by the National Cyber Security Centre were the work of state-sponsored threat actors Continue Reading
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News
07 Jan 2019
Equinix to open fourth Singapore datacentre in 2019
The latest investment by Equinix in Singapore comes as datacentre operators look to fill vacant real estate arising from intense market competition between 2017 and 2018 Continue Reading
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News
04 Jan 2019
ANZ businesses prefer hybrid cloud
Companies in Australia and New Zealand are embracing public cloud, but many still prefer a hybrid IT setup Continue Reading
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News
28 Dec 2018
Top 10 HR technology stories of 2018
Companies are turning to artificial intelligence, robotic automation and chatbots to take the drudgery out of human resource management Continue Reading
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News
20 Dec 2018
Microsoft raises cloud prices for Australian enterprise customers
Despite the price hike, Microsoft claims its Azure service remains competitively priced, with opportunities for additional savings Continue Reading
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News
17 Dec 2018
Financial services giant transforms application delivery through HCL
Dutch financial services firm Aegon is outsourcing the management of its fintech supplier network Continue Reading
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News
04 Dec 2018
Barclays staff to transfer to HCL as IT deal is expanded
Bank announces closure of operation in Lithuania, with employees transferring to IT services company HCL Continue Reading
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News
27 Nov 2018
High Court trial over Horizon computer system completes witness cross-examinations
The High Court trial in which subpostmasters are suing the Post Office has reached an important stage Continue Reading
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News
21 Nov 2018
Finland invests in IT to upgrade electricity network
National electricity transmission grid operator Fingrid’s Datahub system will play key role in retail market’s transition to a centralised information exchange Continue Reading
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News
21 Nov 2018
Datacentre expansions fuel record rise in capital expenditure of hyperscale cloud giants
Data from Synergy Research Group shows another huge rise in the capital expenditure of the hyperscale cloud giants, as they rush to expand their global datacentre presence Continue Reading
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Answer
20 Nov 2018
How container security tools affect overall system security
Container security continues to be a pressing issue as containers and hosts are being used more frequently. Learn how to keep your enterprise safe with Matt Pascucci. Continue Reading
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News
06 Nov 2018
VMware readies green blockchain
VMware CEO Pat Gelsinger says the power used for blockchain computation will cause an environmental crisis Continue Reading
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Blog Post
05 Nov 2018
Last call for a European public cloud?
Europe’s self-described No.1 ‘hyper-scale cloud provider’, OVH, held its 6th annual customer conference in Paris recently. Attendees got to meet the new CEO, Michel Paulin, and hear about the ... Continue Reading
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News
02 Nov 2018
BT makes progress with Global Services restructuring
Telco sets out plan to get its troubled Global Services business unit fighting fit Continue Reading
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Feature
01 Nov 2018
A guide to choosing cloud infrastructure services
We take a look at the considerations when choosing infrastructure as a service, and what needs to be in place for enterprises to get the most out of the cloud computing technology Continue Reading
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News
31 Oct 2018
Triumph Motorcycles kick-starts changes with high-tech HR
The Leicestershire-based motorcycle company is deploying IT systems to give customers and its own staff a ‘premium brand experience’ Continue Reading
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News
17 Oct 2018
UCaaS supports British Medical Journal’s cloud-first ambitions
With a growing global business and a CIO intent on doing everything in the cloud, the British Medical Journal turned to unified communications-as-a-service provider RingCentral to make its comms infrastructure fit for the cloud era Continue Reading
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News
16 Oct 2018
APAC security spending tipped to reach new highs
Security services will be the largest and fastest-growing slice of the overall security pie in the Asia-Pacific region Continue Reading
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News
08 Oct 2018
Airbus secures European institutions against cyber threat
Airbus CyberSecurity has partnered with Atos to help protect 17 European government institutes from cyber attacks Continue Reading
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E-Zine
02 Oct 2018
The Most Influential Women in UK IT 2018
In this week’s Computer Weekly, we announce our annual list of the 50 Most Influential Women in UK IT, and talk to this year’s winner, Code First: Girls CEO Amali de Alwis, about the challenges of achieving diversity and inclusion in IT. Also, our latest buyer’s guide looks at the future of collaboration software and asks how to avoid information overload. Read the issue now. Continue Reading
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Answer
27 Sep 2018
BlackTDS: How can enterprise security teams avoid an attack?
Proofpoint researchers found a bulletproof hosting evolution, BlackTDS, this is believed to be advertised on the dark web. Learn what security teams should know with Nick Lewis. Continue Reading
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News
26 Sep 2018
Indian IT giant TCS sees IBM and Accenture as nearest rivals
Rapidly-growing Tata Consultancy Services has its eyes on the US IT giants, with customer service key if it is to overtake them Continue Reading
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News
21 Sep 2018
Foreshadow mitigation obscures licensing impact
Performance of virtual machines could be severely affected by the workaround for Intel’s latest processor flaw. To compensate, more processors will be needed Continue Reading
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News
10 Sep 2018
Keppel, Salim Group to build new datacentre in Indonesia
The facility located on the outskirts of Jakarta is a response to the growing demand for connectivity and data services in Indonesia’s fast-growing digital economy Continue Reading
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News
03 Sep 2018
Regulations might prove make-or-break aspect for Dutch scooter startups
If new startups get their way, the classical Dutch bicycles might soon be replaced by a new mode of transportation: a scooter. New companies see a huge potential market, but regulations might become a barrier Continue Reading
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News
03 Sep 2018
Dutch bank ING sees financial boost from employee performance management rethink
ING claims business has improved after replacing ‘scattered and fragmented’ IT systems to change the way it manages employee performance Continue Reading
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News
31 Aug 2018
How Forest Holidays migrated its hosted website to a managed service
Holiday firm Forest Holidays switched from Rackspace’s SME hosted service due to fast business growth, with new UCS hardware now living at Node4 Continue Reading
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News
26 Aug 2018
VMware debuts VMware Cloud on AWS in Australia, cuts entry price
Virtualisation juggernaut VMware rolls out its hybrid cloud service in Australia and has halved the entry price to sweeten the deal for enterprises Continue Reading
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News
22 Aug 2018
Cost savings still in short supply for cloud users, Druva research suggests
Enterprises are increasingly moving their virtual workloads to the cloud for ease of management reasons, but cost savings remain elusive for many, suggests Druva’s latest report on cloud virtualisation Continue Reading
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News
21 Aug 2018
Malaysia’s financial sector warms up to cloud, but lacks security leadership
Almost two-thirds of Malaysia’s financial services firms are developing a cloud strategy, but not all have a security plan in place Continue Reading
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News
17 Aug 2018
Home Office preps for migration of police IT systems to AWS cloud
Digital Marketplace tender document reveals the Home Office is on the hunt for an IT supplier to support its work in migrating core police IT systems from an on-premise datacentre to the AWS cloud Continue Reading
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Feature
17 Aug 2018
National Archives races to create electronic archive of EU law before Brexit
The National Archives faces challenges converting the EU's enormous library of laws into a publicly accessible UK archive ahead of Brexit. The Archives’ digital director, John Sheridan, explains how Continue Reading
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News
17 Aug 2018
Office 365 outage: Sign-in issues blight users across Europe and the US
Microsoft claims to have resolved a “subscription activation” issue that left Office 365 users unable to access its services yesterday Continue Reading
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News
16 Aug 2018
Global infosec spending to top $114bn in 2018, says Gartner
The need for improved detection, response and privacy is driving the demand for security products and services in response to security risks, business needs and industry changes, Gartner reveals Continue Reading
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E-Zine
09 Aug 2018
CW Benelux: Netherlands to experiment with self-driving trains
In this issue, read how Dutch railway operator ProRail will test self-driving trains on a small set of railroad tracks to learn if they can be part of the country’s notoriously busy network. Also, find out how a network of smart towns and cities is growing in the Netherlands, and why Dutch organisations are being urged to unite to fight DDoS attacks. Continue Reading
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News
01 Aug 2018
Public sector increases outsourcing in first half of 2018
IT and business processing outsourcing in UK central government accelerates in the first half this year, almost matching the total spend by financial services firms Continue Reading
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Opinion
30 Jul 2018
Security Think Tank: Not all security service providers are created equal
What critical security controls can be outsourced, and how do organisations, SMEs in particular, maintain confidence that they are being managed effectively and appropriately? Continue Reading
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News
25 Jul 2018
Government outsourcing at a crossroads, says PAC report
The government needs to change the market that supplies it with services through better contracting practices if it is to achieve anything beyond lowest price, according to a PAC report Continue Reading
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News
24 Jul 2018
Google wants to ease hybrid cloud woes
Cloud supplier Google claims its Cloud Service Platform will alleviate complexities in managing microservices in a hybrid IT environment Continue Reading
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News
23 Jul 2018
European infrastructure cloud deals grow, as contract sizes shrink
Emea is taking on infrastructure as a service in a big way, as traditional sourcing is being pinched, according to ISG Continue Reading
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News
19 Jul 2018
Heathrow flights grounded by IT failure
Aircraft unable to take off at airport following failure of an IT system at one of BA's suppliers, that even led to the temporary closure of the control tower Continue Reading
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News
17 Jul 2018
Kcom secures second aggregate HSCN contract
Network services provider Kcom will supply broadband connectivity over the Health and Social Care Network to 10 health organisations in the north-east of England Continue Reading
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News
16 Jul 2018
ITPS expands datacentre to support Azure Stack and HPC
Datacentre company ITPS expands its County Durham facility to meet client needs for high performance computing and security Continue Reading
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News
09 Jul 2018
As prime minister unveils Brexit plans, TechUK calls for deal on services
The UK tech industry wants a Brexit deal open to services, mirroring the EU trade agreement with Canada Continue Reading
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News
09 Jul 2018
Government needs to improve its outsourcing approach
Parliamentary committee advises government to improve its outsourcing methods in the wake of the collapse of Carillion Continue Reading
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News
04 Jul 2018
Software firm Clevermed enhances NHS user experience on Health and Social Care Network
Clevermed, a supplier of maternity and neonatal care record software to the NHS, reveals how users are benefiting after it switched to the new Health and Social Care Network Continue Reading
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News
02 Jul 2018
Case study: Logistics firm GWC moves from paper to digital HR in three months
Qatar-based logistics firm Gulf Warehousing Company introduced smart appraisals for employees, cut the time it takes to recruit, and gave staff and managers access to accurate HR data by replacing paper systems with human resources software Continue Reading
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News
02 Jul 2018
Bolloré Group partners with Alibaba for cloud and co-development
French transportation conglomerate will use Alibaba cloud, and Alibaba will look at using Bolloré's battery technology in its datacentres Continue Reading
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News
02 Jul 2018
Singapore’s Fullerton Health gears up for the cloud
Private healthcare service provider Fullerton Health is moving business applications to Microsoft’s cloud services before rolling out data analytics and artificial intelligence to enhance operations and patient care Continue Reading
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News
26 Jun 2018
Norway’s National Security Agency warns IT industry about security obligations
IT service providers serving organisations in Norway have received a timely reminder about their security obligations. Continue Reading
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News
26 Jun 2018
Microsoft expands datacentre footprint in Norway
Microsoft is introducing two new datacentre regions in Norway and is targeting the oil and gas industry with its Azure services Continue Reading
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News
22 Jun 2018
IBM early findings on disastrous TSB core banking system migration released
Report released by Treasury Committee criticises lack of rigour in preparation for core banking system migration, but TSB says report’s content is out of date Continue Reading