Managed services and hosting services
With the growth of cloud computing, the range of managed services and hosting services available are increasing too, with new options such as software as a service (SaaS), platform as a service (Paas) and infrastructure as a service (Iaas) now available. We look at the relative merits of the alternative solutions and help IT managers make the right choice for their organisation.
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News
22 Jul 2024
CrowdStrike chaos shows risks of concentrated ‘big IT’
The concentration of so much mission-critical technology in the hands of a few large suppliers makes incidents like the Microsoft-CrowdStrike outage all the more dangerous Continue Reading
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News
09 Jul 2024
Tony’s Chocolonely gains Salesforce comfort with Own SaaS backup
Tony’s Chocolonely sometimes lost Salesforce.com data and often hit storage limits, but cloud-to-cloud SaaS backup from Own allows it to easily recover customer data and archive old data Continue Reading
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News
04 Mar 2021
IR35 private sector reforms: HMRC under fire over ‘omission’ of employers’ NI from webinar guidance
HM Revenue & Customs confirms it has corrected a calculation error in a recent educational IR35 webinar that saw it fail to factor in employers’ NI in examples of how payments should be made between end-clients, agencies and PSCs post-April 2021 Continue Reading
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Feature
01 Mar 2021
The driving force behind the EU colocation market’s climate-neutral push
Colocation and hyperscale datacentre providers across Europe are under pressure from governments, regulators and the user community to curb carbon emissions Continue Reading
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News
24 Feb 2021
Businesses forced to ask IT service providers for help during pandemic
IT service providers have been approached by long-time enterprise customers asking for price cuts due to the impact of the pandemic Continue Reading
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News
18 Feb 2021
Google Cloud partners Tata Communications in India
Tata Communications will offer managed services for Google Cloud that will include cloud architecture planning and workload migration Continue Reading
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News
17 Feb 2021
Finnish IT sector demand increases after months of decline
IT sector in Finland sees small signs of recovery as demand increases after months of Covid-19-related decline Continue Reading
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News
09 Feb 2021
Oracle claims major win in Australian public sector
Australian Data Centres will deploy Oracle’s Dedicated Region Cloud@Customer to host cloud services for the federal government Continue Reading
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News
28 Jan 2021
TCS rings in the new year on a roll
India’s Tata Consultancy Services recorded one of its strongest third-quarter earnings and grew its brand value amid a global pandemic Continue Reading
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News
27 Jan 2021
Mimecast breach was work of SolarWinds attackers
Mimecast’s investigation into a January 2021 breach of its systems turns up evidence that the culprit was the same group that targeted SolarWinds in December Continue Reading
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News
26 Jan 2021
Saudi IT spending to hit $11bn in 2021
Saudi Arabian organisations will spend about $11bn on IT this year, with emerging technologies high on shopping lists Continue Reading
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News
20 Jan 2021
Malwarebytes also hit by SolarWinds attackers
The nation state group that attacked SolarWinds in December got inside Malwarebytes by exploiting privileged access to its Microsoft Office 365 tenant, the firm reveals Continue Reading
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E-Zine
14 Jan 2021
CW Middle East: $60m venture capital fund targets 120 startups
Countries in the Middle East see technology as an industry of the future and are investing heavily in the sector as part of their economic diversification plans. Read in this issue how the latest development will see a $60m venture capital fund, based in Bahrain, invest in 120 early-stage startups across the Middle East region. Also read how Saudi Arabia has signed two agreements with Chinese IT suppliers as it strives to deliver its ambitious programme to diversify its economy. Continue Reading
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News
13 Jan 2021
European IT outsourcing spend up in 2020 after cloud boost
IT outsourcing sector growth is an indication that businesses are beginning to see light at the end of the tunnel amid the Covid-19 pandemic and the economic disruption it has brought Continue Reading
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News
18 Dec 2020
Three options for managing outsourcing relationships
At some point, IT leaders need to take a hard look at existing outsourcing contracts to understand how well they reflect current business practices Continue Reading
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News
10 Dec 2020
After critical year, Vodafone trains security sights on CNI market
Vodafone’s security head Steve Knibbs explains how he plans to bring the lessons of a transformative few years in cyber security to bear on new markets Continue Reading
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Opinion
27 Nov 2020
How to modernise identity governance and administration
Modernising identity governance and administration (IGA) capabilities is essential for organisations to manage identities effectively to ensure they remain competitive, compliant and secure Continue Reading
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Tip
20 Nov 2020
5 ways a remote hands data center ensures colocation success
Off-site hardware upkeep can be tricky and time-consuming. With remote hands options, your admins can delegate routine maintenance and monitoring to trained, on-site service staff. Continue Reading
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News
12 Nov 2020
Financial Stability Board says it’s time to talk about IT outsourcing risks
International organisation that monitors the finance sector asks for the industry to discuss the risks that IT outsourcing brings to the sector Continue Reading
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News
12 Nov 2020
TCS acquires Prudential Financial tech operation unit for free
Hot on the heels of its €1 acquisition of Deutsche Bank’s Postbank Systems IT unit, TCS has taken on 1,500 people from the insurance giant’s Ireland-based IT unit Continue Reading
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News
10 Nov 2020
Deutsche Bank to sell retail banking IT unit to TCS for €1
Deutsche Bank has agreed to sell its retail banking IT operation to one of its main IT suppliers for a token €1 Continue Reading
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E-Zine
20 Oct 2020
Why is IBM splitting in two and what does it mean for CIOs?
In this week’s Computer Weekly, IBM is splitting in two, hiving off its services business to focus on hybrid cloud – we examine what it means for CIOs. Our new buyer’s guide looks at how intelligent workload management can cut cloud complexity. And we analyse how getting backup right can help tackle ransomware threats. Read the issue now. Continue Reading
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News
20 Oct 2020
Rackspace expands Singapore office, eyes ASEAN market
Managed cloud services supplier expands regional office to develop deeper relationships with local customers as demand for its services grows Continue Reading
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News
13 Oct 2020
Can chameleon Big Blue change its colours?
IBM is renowned for reinventing itself. It now plans to spin out its Global Technology Services business, a division that was once its crown jewels Continue Reading
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News
09 Oct 2020
TCS results signal enterprise readiness to spend on IT after Covid-19 pause
TCS’s financial results signal that enterprises are ready to invest in IT to help them recover from the coronavirus-related business slowdown Continue Reading
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E-Zine
08 Oct 2020
CW Middle East: Egypt’s datacentre plans take a step forward
While it builds an IT services industry, Egypt is also investing in infrastructure and now plans to develop a datacentre industry. Read in this issue how, as part of this plan, Egypt’s parliament has passed a data protection law. Also read how the Europe, Middle East and Africa region has seen traditional IT outsourcing deals reduce in value by 21%, while the business process outsourcing market fell by 9%. Continue Reading
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News
08 Oct 2020
Accenture acquires NZ firm to bolster SAP practice
Accenture’s acquisition of Zag comes amid growing demand for expertise in S/4 Hana migrations in Australia and New Zealand Continue Reading
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News
06 Oct 2020
CISOs struggle to keep up with MITRE ATT&CK framework
Despite its proven benefits for security, the MITRE ATT&CK framework is proving difficult for many, according to a joint study from McAfee and UC Berkeley Continue Reading
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News
22 Sep 2020
GDS reviewing Cloud First policy post-Schrems II
Review seeks to determine the future of government engagement with cloud hosting services as they relate to cross-border data flows Continue Reading
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News
21 Sep 2020
Big questions to be answered over TikTok and WeChat reprieve
TikTok and WeChat seem to have received a stay of execution, but big questions and contradictions remain Continue Reading
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Opinion
17 Sep 2020
Security Think Tank: Edge security in the world of Covid-19
That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentre to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading
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Opinion
16 Sep 2020
Security Think Tank: Edge datacentre security depends on specific needs
That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading
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Opinion
15 Sep 2020
Security Think Tank: No secret sauce for edge security, just good practice
That datacentre security is a complex subject is not in doubt, and given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading
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News
10 Sep 2020
HMRC signs up Fujitsu for two years of user computing support
As it disentangles the Aspire contract, HMRC has been working directly with key IT suppliers, with this latest agreement providing managed desktop IT Continue Reading
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News
10 Sep 2020
Edinburgh council to create smart city operations centre
Edinburgh council extends an outsourcing agreement with CGI as it steps up its smart city programme Continue Reading
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News
10 Sep 2020
Datacentre firm Equinix investigating ransomware attack
A number of internal systems at cloud and datacentre firm Equinix have been affected by a ransomware attack Continue Reading
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Opinion
04 Sep 2020
Security Think Tank: Beware security blind spots at the edge
That datacentre security is a complex subject is not in doubt and, given the trend to move beyond centralised datacentres to distributed environments, this is not going to change. How can security professionals ensure such setups are just as secure as the traditional centralised model? Continue Reading
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Opinion
02 Sep 2020
Sharing responsibility: Why we need to work together to keep the cloud secure
The education sector has been fundamentally altered by months of lockdown, with cloud services topping must-have lists for academic staff, but now it’s time to consider security Continue Reading
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News
02 Sep 2020
App integration means emergency services can identify caller location in three words
Capita integrates What3words app into its emergency services control centre platform to help respondents identify the exact location of people who need help Continue Reading
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News
25 Aug 2020
Council to connect hundreds of its sites through wide area network
Local authorities invest in networking and contact centre technology through IT outsourcing contracts Continue Reading
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E-Zine
20 Aug 2020
CW APAC: Expert advice on hybrid cloud
Despite numerous benefits, organisations with lots of legacy applications can’t or won’t move everything to the public cloud. Some organisations may also choose to retain sensitive data on-premise for security reasons. In this edition of Expert Advice, we look at why and how APAC firms are deploying and managing their hybrid cloud infrastructure. Read the issue now. Continue Reading
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News
12 Aug 2020
EU and US start discussions on ‘enhanced’ Privacy Shield data-sharing agreement
Talks begin on a successor to the Privacy Shield EU-US data-sharing agreement declared unlawful in July 2020 – a decision by the European Court of Justice that left thousands of businesses facing legal uncertainty Continue Reading
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News
12 Aug 2020
NHS SBS spies £75m savings on IT purchases through new procurement framework
NHS organisations and public sector bodies will be encouraged to use £500m procurement framework to acquire IT software and hardware in a more cost-effective way Continue Reading
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News
07 Aug 2020
India’s software industry calls for cuts to red tape
Software industry lobby group iSpirt has called on the Indian government to ease the administrative burden of complying with rules related to taxes and trade Continue Reading
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News
04 Aug 2020
Nordic enterprises look for SAP price reductions as they navigate Covid-19
Businesses in the Nordics are using SAP Cloud Platform to address Covid-19 challenges and are also seeking price reductions Continue Reading
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News
24 Jul 2020
A question of trust: University and supplier on the hook for data breach
Data on students at the University of York was stolen in a ransomware attack on a supplier two months ago, and the response of both parties raises serious questions Continue Reading
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News
22 Jul 2020
Privacy Shield: Companies face new hurdles to legally transfer data to the US
Businesses will have to conduct legal assessments to ensure they can transfer data from the EU to the US and other countries, following a European Court of Justice ruling Continue Reading
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News
16 Jul 2020
What do Accenture’s UK job cuts mean to the IT services industry?
Accenture's decision to reduce its UK workforce by 8% will not be the last in an IT services sector hit hard by the Covid-19 disruption. Continue Reading
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News
15 Jul 2020
Huge declines in traditional outsourcing as Covid-19 puts a stop on deals
Traditional IT outsourcing deals value plummets in the last quarter as contracts dry up amid Covid-19 disruption Continue Reading
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News
08 Jul 2020
Oracle ups ante in cloud wars with dedicated customer regions
Oracle’s Dedicated Region Cloud at Customer will let enterprises run an entire cloud region in their own datacentres in a potentially game-changing move Continue Reading
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News
07 Jul 2020
MSP Xchanging attacked in ransomware incident
Specialist managed services provider is restoring customer access to systems after an unspecified ransomware incident Continue Reading
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News
07 Jul 2020
Nutanix claims growth in ASEAN amid growing cloud adoption
Nutanix’s business in ASEAN grew by over 40% as the region’s enterprises warm to hybrid and multi-cloud services Continue Reading
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News
02 Jul 2020
Accenture to cut 900 UK staff
Accenture is cutting 900 jobs in the UK, as business levels drop amid the global Covid-19 pandemic Continue Reading
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News
24 Jun 2020
Google opens Jakarta cloud region amid Indonesia’s booming digital economy
Alphabet and Google CEO Sundar Pichai lends weight to online launch event, underscoring cloud supplier’s resolve to carve out a bigger slice of the country’s fast-growing public cloud market Continue Reading
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News
17 Jun 2020
HPE aims to hit right note for 5G with edge orchestrator
Tech firm says new release gives power back to telcos to offer value-added edge computing services such as AI-powered video analytics, industrial automation and VR retail services Continue Reading
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News
17 Jun 2020
Macquarie eyes government contracts with new Canberra datacentre
New Macquarie datacentre in the Australian capital designed to achieve Tier 4 datacentre standards will deliver 1.5MW of capacity by December 2020 Continue Reading
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News
12 Jun 2020
How the RHS overcame Covid-19 to create first online-only Chelsea Flower Show in just eight weeks
The technology and digital teams at The Royal Horticultural Society discuss the work that went on behind the scenes to transform the Chelsea Flower Show into a virtual event with just weeks to plan Continue Reading
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News
11 Jun 2020
CISOs buying into unified security proposition
The time is right for all-in-one security solutions, according to a report Continue Reading
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News
03 Jun 2020
Security procurement framework goes live for NHS and public sector
Cyber Security Services Framework, developed by NHS Shared Business Services, has formally launched Continue Reading
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News
03 Jun 2020
How Australia’s Shockbyte scales with cloud
Australian game server provider Shockbyte uses bare metal servers on the cloud to meet the needs of demanding gaming applications and to grow its global footprint Continue Reading
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News
02 Jun 2020
VMware vulnerability leaves private clouds open to takeover
Ethical hackers from Citadelo uncovered a vulnerability in VMware Cloud Director that left private cloud owners open to takeover Continue Reading
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News
29 May 2020
How Sega Europe slashed incident response times using cloud SIEM
Gaming company’s SOC radically improves its operational efficiency with Sumo Logic’s cloud SIEM service Continue Reading
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News
22 May 2020
Small firms seize digital lifeline to get back to business
Research shows Covid-19 crisis has kick-started a small business digital revolution to power recovery, with over a quarter of firms responding to running their businesses remotely with videoconferencing Continue Reading
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News
20 May 2020
Serco exposes contact tracers’ data in email error
Error saw almost 300 coronavirus contact tracers’ email addresses made visible to other recipients of the message Continue Reading
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News
14 May 2020
China targeting Covid-19 researchers through IT suppliers, claims US
The US CISA says it is seeing targeting and attempted network compromise of Covid-19 research centres by China Continue Reading
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News
13 May 2020
COO interview: Suresh Viswanathan, TSB
TSB’s chief operating officer is overseeing the bank’s operations as it strives to build the right kind of IT reputation Continue Reading
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News
05 May 2020
Coronavirus: Total outsourcing spending collapses in March
IT spending plunged in March, drastically reducing increases that had been expected in the EMEA region Continue Reading
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News
04 May 2020
Coronavirus: Do Indian companies still have an edge in Nordic outsourcing?
Covid-19 lockdowns and social distancing have affected Nordic outsourcing strategies. Do Indian firms still have the upper hand? Continue Reading
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News
24 Apr 2020
How likely are IT service providers to offer discounts in an unprecedented global recession?
As the global economy slows, businesses are trying to cut costs, with IT services one of the first stops – but what are the chances of a happy outcome? Continue Reading
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News
20 Apr 2020
IT services company Cognizant warns customers after ‘Maze’ ransomware attack
US IT services company Cognizant alerts customers after the Maze ransomware group launches a cyber attack Continue Reading
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News
20 Apr 2020
Coronavirus: Pandemic will see consolidation of offshore captive centres
Offshore captive IT operations owned by western businesses will be sold off to raise cash and boost efficiency amid Covid-19 pandemic Continue Reading
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News
17 Apr 2020
Covid-19 will leave its legacy on global IT services
IT services buying and selling will go through a transformation during the coronavirus crisis Continue Reading
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News
16 Apr 2020
Coronavirus: India eases lockdown restrictions for IT service providers
Indian government allows IT services firms to bring half their staff back to delivery centres Continue Reading
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Opinion
03 Apr 2020
Coronavirus: What does the ‘new normal’ mean for how we work?
Examining the long-term impact of the Covid-19 coronavirus pandemic on the world of work, security, privacy and networks Continue Reading
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News
31 Mar 2020
Loan charge MPs secure ‘unanimous’ support for motion to curb policy’s retrospective powers
A motion raised by the Loan Charge All Party Parliamentary Group (APPG), aimed at removing all retrospective elements of the controversial tax policy, has secured the “unanimous” support of the House of Commons Continue Reading
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News
27 Mar 2020
Coronavirus: IT contractors ‘left stranded’ by exclusion from support for self-employed
IT contractors who provide services through their own limited companies will not be able to access government scheme to support self-employed through coronavirus outbreak Continue Reading
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News
25 Mar 2020
Coronavirus takes toll on IT spending in Asia
The economic fallout from the Covid-19 outbreak is expected to slash the growth rate of the region’s IT industry to just 1.2% this year Continue Reading
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Feature
19 Mar 2020
How Oxeva delivered budget analytics with Pure Storage flash NAS
Web hosting provider Oxeva thought the consultants were mistaken and that what suited the web giants for analytics/big data wasn’t necessarily what was needed for enterprise customers Continue Reading
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Feature
16 Mar 2020
Want an HPC data center? Colocation could be the answer
Colocation can offer the space, HVAC and security an organization needs to implement high-performance computing and delve deeper into its data. But not every provider is a match. Continue Reading
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Feature
12 Mar 2020
MSPAlliance: What's next for the managed services industry
In part two of our interview with the CEO of MSPAlliance, we discuss the continued influence of cybersecurity on the managed services industry and the opportunities that lay ahead. Continue Reading
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Feature
12 Mar 2020
MSPAlliance on a quest to change the managed services industry
In part one of this two-part interview, MSPAlliance CEO Charles Weaver discusses his organization's evolution and its ongoing efforts to professionalize managed services. Continue Reading
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Blog Post
06 Mar 2020
6 advantages of cloud print services
Quocirca’s Cloud Print Services 2020 report reveals the opportunities for managed print service (MPS) providers and their customers in transitioning to a cloud-based print infrastructure. The ... Continue Reading
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News
03 Mar 2020
Horangi and Tokio Marine team up on cyber security services
Singapore-based Horangi will provide penetration testing, among other cyber security services, to Tokio Marine Insurance Singapore’s cyber risk insurance clients Continue Reading
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News
27 Feb 2020
IR35 reforms: IT contractors warned off joining non-compliant umbrellas to avoid loan charge risk
Contracting stakeholders are calling on the government to do more to regulate umbrella companies ahead of the IR35 private sector reforms coming into play, to prevent more contractors falling into the scope of the loan charge Continue Reading
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News
24 Feb 2020
IR35 private sector reforms: First year of enforcement won't be ‘heavy-handed’, claims chancellor
New chancellor Rishi Sunak has moved to assure business leaders that HMRC will not be heavy-handed in enforcing the new IR35 rules Continue Reading
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News
23 Feb 2020
Australian government inks sourcing deal with Rimini Street
The whole-of-government agreement will provide Australian government agencies with easier and cheaper access to third-party software support Continue Reading
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News
20 Feb 2020
Facilities firm ISS World crippled by ransomware attack
An apparent ransomware attack has compromised some IT and email systems at Danish facilities firm ISS World Continue Reading
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News
19 Feb 2020
Macquarie Cloud Services sets up Azure practice
Macquarie Telecom’s cloud division will deliver Azure managed services to new and existing customers, complementing its existing cloud, hosting, datacentre and telco businesses Continue Reading
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Feature
12 Feb 2020
Inside the SOC: the nerve centre of security operations
Security operations centres are the bedrock of any cyber defence strategy, but operating one is increasingly challenging, with mounting workloads and a shortage of skilled personnel Continue Reading
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News
05 Feb 2020
OVHcloud eyes Indian market in APAC expansion
French cloud infrastructure supplier OVHcloud is investing more in India over the next few quarters as part of its regional expansion plan Continue Reading
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Tip
03 Feb 2020
What to include in a network services agreement
Network teams that create MSP contracts for their managed network services should cover delivery lead times, network performance, adds and changes, network uptime and escalation. Continue Reading
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News
03 Feb 2020
Cost-cutting and digital transformation spur increased European IT outsourcing in 2019
The need to rein in costs while digitally transforming has led to growth in traditional and as-a-service base outsourcing Continue Reading
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News
29 Jan 2020
Inside DXC Technology’s APAC playbook
DXC Technology’s CTO for Asia-Pacific talks up efforts to support the region’s enterprises that are in varying stages of digital transformation Continue Reading
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News
27 Jan 2020
NHS Digital completes first two major service migrations to the AWS cloud
The digital arm of the National Health Service confirms the system moves are the first of many service migrations it is planning to undertake Continue Reading
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Feature
23 Jan 2020
Startup uses machine learning to support GDPR’s right to be forgotten
Non-intrusive algorithms enable users to track which companies hold their data, so they can take it back Continue Reading
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Feature
16 Jan 2020
Big storage meets cloud in the datacentre 'as-a-service' revolution
Cloud is mainstream but the datacentre’s here to stay. This has resulted in a trend towards as-a-service in the datacentre where big storage array makers and the cloud giants meet Continue Reading
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News
15 Jan 2020
TSB signs up IBM Services and announces Edinburgh tech hub
TSB has contracted IBM to provide hybrid cloud services as part of its £120m digital transformation plans, which will see more tech jobs in Scotland Continue Reading
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News
15 Jan 2020
Loan charge under review: IT contractors slam government's planned policy revamp
The IT contractor community shares its verdict on the UK government's plans to revamp its controversial loan charge policy, which has left thousands of people facing life-changing tax bills and financial ruin Continue Reading
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News
14 Jan 2020
UK tech sector leads global growth in 2019
Venture capital and foreign investment in the UK’s tech sector is at an all-time high, benefiting both early-stage and already-mature businesses Continue Reading
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News
07 Jan 2020
Broadcom flogs Symantec enterprise security unit to Accenture
Acquisition is set to make Accenture a global leader in managed cyber security services Continue Reading
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E-Zine
19 Dec 2019
CW APAC: Buyer’s guide to hybrid cloud
There is no doubt that the world is moving towards cloud, with even the most hardened sceptics having been converted and tentatively taking their first steps on a cloud journey. In this handbook, Computer Weekly offers advice on how best to manage hybrid cloud infrastructure. Continue Reading
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News
13 Dec 2019
IR35 private sector reforms: GSK gives contractors 'quit or go PAYE' ultimatum
Pharmaceutical giant GSK confirms limited company contractors will be phased out from its workforce from early 2020, as it rushes to comply with the private sector IR35 reforms Continue Reading