Managed services and hosting services
With the growth of cloud computing, the range of managed services and hosting services available are increasing too, with new options such as software as a service (SaaS), platform as a service (Paas) and infrastructure as a service (Iaas) now available. We look at the relative merits of the alternative solutions and help IT managers make the right choice for their organisation.
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News
29 Nov 2024
Atos readies ‘adaptive and intimate’ Invictus Games IT service
IT services company will ship 50 of its staff from Europe to Canada to work onsite at the tournament in February 2025 Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
28 Nov 2024
Fujitsu’s charity boss made redundant while Post Office scandal victims await support
At a time when it could give something back to Post Office Horizon victims persecuted as a result of its faulty software, Fujitsu makes UK charity boss redundant Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
14 Apr 2015
Rio Tinto to put IT systems in the cloud
Mining giant Rio Tinto is moving IT systems into the public cloud as part of a transformation agreement with Accenture Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
09 Apr 2015
Indian outsourcing is booming in the Nordic countries
Headlines about Indian IT service providers securing high-profile outsourcing deals in the Nordics have become commonplace Continue Reading
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News
02 Apr 2015
Foods manufacturer ConAgra expects to save $5m a year with data analytics
Food manufacturer ConAgra Foods is using data analytics technology to improve how it makes decisions about hiring and deploying its workforce Continue Reading
By- Bill Goodwin, Computer Weekly
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News
31 Mar 2015
Brecon Beacons National Park soups up staff comms with Unify
Brecon Beacons National Park Authority deploys Unify’s OpenScape voice technology to keep remote staff and home workers in touch Continue Reading
By- Alex Scroxton, Security Editor
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News
31 Mar 2015
Interoute bags private equity funding to support datacentre growth
Cloud services giant plans to use private equity funding to support its M&A activity and push ahead with its datacentre growth plans Continue Reading
By- Caroline Donnelly, Senior Editor, UK
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News
27 Mar 2015
Talk Talk moves HR systems to cloud
Managers now have accurate information on their workforce numbers, salary and overtime costs Continue Reading
By- Bill Goodwin, Computer Weekly
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News
20 Mar 2015
Information Commissioner's Office calls for transparent public sector outsourcing
For greater transparency, public sector buyers and suppliers should be open about their dealings before signing contracts, says ICO Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Mar 2015
Government creates Crown Hosting venture with Ark Data Centres
Cabinet Office signs seven-year joint venture agreement with Ark Data Centres to create Crown Hosting Service Continue Reading
By- Bryan Glick, Editor in chief
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News
17 Mar 2015
TNT outsources IT infrastructure to HP cloud
International logistics firm TNT has outsourced its IT infrastructure to Hewlett Packard (HP) in a six-year deal that will see it move to the cloud Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
11 Mar 2015
Tieto’s Taneli Tikka brings startup drive to industrial internet business
Taneli Tikka has an unusual job description as the head of industrial internet at Tieto Corporation Continue Reading
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News
09 Mar 2015
US cyber crime indictment prompts calls for zero tolerance
A newly-revealed US indictment of three suspected cyber criminals has prompted a call for zero tolerance for cyber intrusions Continue Reading
By- Warwick Ashford, Senior analyst
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News
06 Mar 2015
Procurement guidelines saved government £91m in 2014, says Cabinet Office minister Francis Maude
The government made £91m savings in 2014 with “militant” guidelines around procurement, says Cabinet Office minister Francis Maude Continue Reading
By- Clare McDonald, Business Editor
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E-Zine
03 Mar 2015
CW Europe – March 2015 Edition
This issue of CW Europe explores how Neelie Kroes, who became the Netherlands Special Envoy for Startups at the beginning of 2015, is embarking on a new mission for startups in the Netherlands and the work she is leading via Startup Delta. Continue Reading
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E-Zine
02 Mar 2015
Food giant acts fast on lean IT
In this week's Computer Weekly, we talk to the CIO from food giant Iglo – owner of Birds Eye – about how to work with outsourcers to keep IT lean and agile. We examine microservices, an important emerging trend in systems architecture. And we look into the issues around hybrid cloud storage. Read the issue now. Continue Reading
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News
16 Feb 2015
Infosys acquires Panaya for automation
Infosys continues its move to non-linear business models through the acquisition of US automation software maker Panaya for $200m Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
06 Feb 2015
Kellogg's outsources digital marketing to Indian supplier
Food giant Kellogg's outsources the management of its digital marketing platform to Indian IT services firm Mindtree Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
05 Feb 2015
Newport to get resilient fibre ring for community safety projects
As part of a wide-reaching regeneration plan, Newport City Council deploys resilient fibre optic network to support community safety Continue Reading
By- Alex Scroxton, Security Editor
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Feature
04 Feb 2015
Cloud storage: The top five things that go wrong – and how to avoid them
Cloud storage provides cost savings and ease of management, but there are pitfalls – and here are the top five things that can go wrong Continue Reading
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News
20 Jan 2015
Virgin Atlantic Airways outsources digital transformation to Tata Consultancy Services
Virgin Atlantic Airways (VAA) outsources IT to Indian services giant Tata Consultancy Services as the airline creates digital services for customers Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Jan 2015
Microsoft Azure had more downtime in 2014 than main cloud rivals
Microsoft Azure suffered more downtime than its main rivals in 2014, according to detailed analysis Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
15 Jan 2015
Amatis Networks waves goodbye to LUN woes and deploys Tintri hybrid flash
Managed service provider Amatis Networks deploys Tintri hybrid flash to slash latency and cut time-consuming LUN storage management overheads Continue Reading
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News
09 Jan 2015
IBM still a bellwether despite industry departure from traditional IT services
Reports that IBM is reducing its offshore workforce are the result of cloud computing, automation and artificial intelligence Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Dec 2014
Accenture and BT to battle for NHS email contract
The NHS has shortlisted two suppliers for its email system, with BT and Accenture still in the mix Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
17 Dec 2014
Cabinet Office begins procurement for next stage of Gov.uk Verify
The Cabinet Office has submitted a tender notice for a £150m three-year framework for the provision of identity assurance services Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
28 Nov 2014
CGI secures communications between pilots and air traffic control
Satellite communications firm Inmarsat has outsourced the provision of security IT and services to CGI Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
26 Nov 2014
HP results disappoint ahead of split
HP has announced disappointing fourth-quarter earnings ahead of the company’s planned split aimed at reversing its recent decline Continue Reading
By- Warwick Ashford, Senior analyst
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News
24 Nov 2014
Mature Indian offshore IT services firms take larger chunk of market as US giants collapse
Indian IT services firms increased their share of UK private sector IT and BPO contracts from 4% to 25% in a five-year period Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
21 Nov 2014
EDF extends IT outsourcing contract with Capgemini
Utilities company EDF Energy has extended its IT outsourcing contract with Capgemini by another two years Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Nov 2014
UK government failing to break large service providers’ dominance
Large UK service providers are strengthening their grip on the public sector purse, despite efforts by the government to contract to more suppliers Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
18 Nov 2014
Lufthansa confirms €1bn mega-outsourcing deal with IBM
German airline Lufthansa confirms seven-year outsourcing contract with IBM worth €1.25bn Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
17 Nov 2014
Tech Mahindra backs Milton Keynes smart city project
Tech Mahindra’s telco services wing to support development and deployment of smart city solutions and IoT sensor networks Continue Reading
By- Alex Scroxton, Security Editor
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News
11 Nov 2014
What to expect from AWS re:Invent 2014
Amazon is all set to unveil new services and features at its AWS re:Invent 2014 Continue Reading
By- Janakiram MSV
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News
11 Nov 2014
Drinks maker Edrington outsources SAP enterprise resource planning operation to Atos
Glasgow-based distiller Edrington outsources its ERP development, support and hosting to IT services firm Atos Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
11 Nov 2014
Qantas puts Oracle ERP in the cloud with Tata Consultancy Services
Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
07 Nov 2014
Ofcom launches initiative to plug SMEs' lack of confidence in communications services
Regulator Ofcom launches online portal to help business owners exploit commercial communications services Continue Reading
By- Alex Scroxton, Security Editor
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News
06 Nov 2014
ITN deploys wireless transmission technology for breaking news
ITN introduces camera-mounted wireless transmission technology from BT to track breaking news stories around London Continue Reading
By- Alex Scroxton, Security Editor
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Feature
30 Oct 2014
Currency exchange business Travelex cuts HR costs by 25% with cloud IT systems
Travelex's cloud human resources (HR) project survived a budget overrun to cut costs and job recruitment times Continue Reading
By- Bill Goodwin, Computer Weekly
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News
22 Oct 2014
De Beers transforms global IT infrastructure in outsourcing deal with HCL
South African diamond company De Beers transforms its global IT infrastructure in an outsourcing deal with HCL enabling industrialised services Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
17 Oct 2014
Local government outsourcing shrinks workforce 35%
The number of staff directly employed by a fifth of local authorities will reduce 35% by 2020 as a result of outsourcing Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
17 Oct 2014
Google shares down on mixed third quarter results
Google's share price dipped around 3% in response to mixed financial results for the third quarter Continue Reading
By- Warwick Ashford, Senior analyst
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News
10 Oct 2014
Starbucks uses cloud to manage innovation and disruptive technologies
Starbucks coffee chain innovates IT strategies to hone its competitive edge using cloud services, says IT director Robert Teagle Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
06 Oct 2014
Mid-market reshoring to give UK an economic boost
A quarter of mid-sized UK firms are considering bringing offshore operational activities back to the UK in the next three years Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
01 Oct 2014
Vtesse bought by Interoute in major fibre expansion
Acquisition adds 7,000km of fibre infrastructure to Interoute’s European network Continue Reading
By- Alex Scroxton, Security Editor
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News
29 Sep 2014
Almost three-quarters of big companies to increase outsourcing
Investments in outsourced services will increase at almost three-quarters of global businesses Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
19 Sep 2014
Asia dominates as outsourcing location and India remains unrivalled
India is still the best place for businesses to outsource services and is unrivalled in its scale and availability of skills Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
16 Sep 2014
TechUK tasks future government with making the UK a digital leader
TechUK has launched a digital manifesto detailing how the next government must turn the UK in a digital leader Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
15 Sep 2014
Clarks shoes steps into digital
Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
08 Sep 2014
Tobacco giant outsources IT to Wipro
Philip Morris International has outsourced IT infrastructure management to Indian services firm Wipro in a five-year deal Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
05 Sep 2014
King's College, UCL and LSE back £900,000 national datacentre project
A consortium of universities, including LSE, UCL and King's College, is backing a national datacentre for academics Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
05 Sep 2014
'Bungled' Army 2020 IT recruitment contract loses £70m of savings
Mismanaged IT contracts lead to further setbacks in Ministry of Defence (MoD) and Army recruitment drive Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
01 Sep 2014
Rolls-Royce CIO joins HMRC as non-executive director
Rolls-Royce CIO Simon Ricketts has been appointed non-executive director of Her Majesty’s Revenue & Customs Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
19 Aug 2014
FT turns to cloud to manage advertising bookings
Business newspaper replaces 20-year-old ad-booking system with a cloud-based service Continue Reading
By- Bill Goodwin, Computer Weekly
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News
19 Aug 2014
Government major projects watchdog needs more powers, says MPs
Major Projects Authority needs stronger powers to improve project delivery across government, say MPs Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
18 Aug 2014
Raytheon wins £224m from Home Office over e-Borders cancellation
Tribunal says Home Office unlawfully terminated a contract with Raytheon Systems Limited over its e-Borders programme Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
13 Aug 2014
Home Office pours £3.8m into shared service for biometric cards
The Home Office has awarded a £3.8m contract to Thales for a service to support the production of Biometric Residence Permit cards Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
08 Aug 2014
Government breaks grip of IT oligopoly
Figures for public sector software and IT services investments reveal a dwindling share for IT giants, but can the oligopoly be removed? Continue Reading
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News
06 Aug 2014
Cabinet Office COO Stephen Kelly takes Sage Group CEO role
UK accountancy software supplier Sage appoints Cabinet Office chief operating officer (COO) Stephen Kelly as CEO Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
31 Jul 2014
£700m government hosting deal limits bidders to North-East England datacentre
Want to win the £700m Crown Hosting Service contract? You'll need a major datacentre near Newcastle to stand any chance Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
27 Jun 2014
Half of network equipment ageing or obsolete, survey finds
Dimension Data finds 51% of network devices near the end of their life as buyers take cautious approach to hardware refreshes Continue Reading
By- Alex Scroxton, Security Editor
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News
26 Jun 2014
Big IT suppliers top government spending on contracts
IT firms are earning the most from government contracts, with HP alone earning more than £1.7bn a year Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
20 Jun 2014
Centrica's datacentre move to HP still not complete after three and a half years
Centrica is yet to transfer its entire datacentre operations to HP despite signing a contract with the supplier in 2010 Continue Reading
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News
20 Jun 2014
Sourcing and integrating managed services
Analysts Bob Tarzey and Clive Longbottom look at the issues business managers need to take into account when deciding how to deploy applications and when they should consider turning to managed service providers (MSP) for resources and advice. Continue Reading
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News
05 Jun 2014
UK airports lead move to cloud services
UK airports are at the vanguard of using cloud to develop innovative services, says Gatwick CIO. Continue Reading
By- Bill Goodwin, Computer Weekly
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Feature
29 May 2014
Future of in-house datacentres in the cloud era
It is predicted that companies will spend three times more on the cloud by 2017. But as cloud goes mainstream, are in-house datacentres really dying? Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
28 May 2014
Huawei signs datacentre services MoU with BT
BT could become a major supplier of datacentre services to Chinese network giant Huawei after signing memorandum of understanding Continue Reading
By- Alex Scroxton, Security Editor
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News
28 May 2014
NHS shared services aims to end paper invoicing
NHS Shared Business Services hopes to eradicate paper invoicing by implementing an e-invoicing system that will be free for suppliers to use Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
27 May 2014
Atos buys Bull for £503m
French services supplier Atos buys Bull for £502.6m in a deal that could create one of the largest cloud services firms in Europe Continue Reading
By- Alex Scroxton, Security Editor
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News
22 May 2014
Cisco continues its push towards SaaS-based security services
Chief information security officers (CISOs) should move away from product-based security solutions to a security-as-a-service (SaaS) model, according to Cisco Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
19 May 2014
Public sector dominates UK outsourcing so far this year
Public-sector outsourcing accounted for three-quarters of spending in the first three months of this year, according to analyst NelsonHall Continue Reading
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News
16 May 2014
Net neutrality under threat from US plan
The US telecoms regulator has approved proposals that opponents believe will quash the principle of net neutrality Continue Reading
By- Warwick Ashford, Senior analyst
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News
12 May 2014
Government should use influence to cut outsourcer executive pay, says think tank
The government should use its outsourcing budget to influence service providers to reduce executive pay, says a think tank report Continue Reading
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News
09 May 2014
Vodafone cuts 121 staff with Burton site closure
A review of Vodafone sites following its 2012 acquisition of Cable & Wireless Worldwide will see its Vodafone Business Services centre in Burton-on-Trent shut down, with 121 jobs at risk Continue Reading
By- Alex Scroxton, Security Editor
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News
08 May 2014
Next Treasury tower contracts go to Centerprise and NTT Data UK
The HM Treasury has awarded its second and third SME supplier contracts to Centerprise International and NTT Data UK Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
29 Apr 2014
Golder Associates plans global WAN
Engineering company Golder Associates is rolling out a wide area network (WAN) across its 180 global sites to optimise connectivity for its diverse and often remote locations Continue Reading
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News
28 Apr 2014
Fiat and Chrysler to integrate separate IT systems
Car manufacturing group Fiat and Chrysler have contracted IBM to integrate their separate IT infrastructures into a single global operation, following the companies coming together after Chrysler applied for Chapter 11 bankruptcy Continue Reading
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News
23 Apr 2014
Six Degrees datacentre suffers outage for more than 12 hours
Customers using Six Degrees’s datacentre and hosting services faced downtime as the hosting and managed services provider suffered an outage for over 12 hours Continue Reading
By- Archana Venkatraman, Datacentre Editor
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News
17 Apr 2014
Centerprise ICT 2015 Treasury contract guarantee of SME commitment
HM Treasury has handed a four year media and wireless contract understood to be worth around £2.5m to Hampshire-based services provider Centerprise, under the auspices of its ICT 2015 contracts Continue Reading
By- Alex Scroxton, Security Editor
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News
16 Apr 2014
Q&A: SAP's Mike Ettling discusses SuccessFactors cloud HR strategy
Computer Weekly talks to Mike Ettling, global head of cloud and on-premise HR at SAP, about the company’s strategy for its SuccessFactors cloud HR technology Continue Reading
By- Bill Goodwin, Computer Weekly
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News
10 Apr 2014
BT and Microsoft to offer secure fast lane to Azure cloud
Microsoft’s UK cloud chief hails service as critical step in supporting CEO Satya Nadella’s ambitious plans for global cloud dominance Continue Reading
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News
08 Apr 2014
Workday sees opportunity for cloud financial management in Europe
Workday plans to push cloud finance and accounting services to enterprise in Europe, but observers say its background in HR technology may prove an obstacle Continue Reading
By- Bill Goodwin, Computer Weekly
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News
03 Apr 2014
Competition from FinTech startups keeps big suppliers on their toes
Big suppliers in the financial technology space are becoming more agile because of the competition from startup technology companies Continue Reading
By- Caroline Baldwin, Freelance editor and journalist
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News
26 Mar 2014
TechUK criticises OFT's reporting of IT cartel accusations
TechUK criticises a report from the Office of Fair Trading (OFT) alleging anti-competitive behaviour and collusion between public sector IT suppliers Continue Reading
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Feature
21 Mar 2014
The digital CIO: How digital technology will change the way organisations work
If you are an IT leader, digital technology is likely to be a pivotal factor in your career over the next five years Continue Reading
By- Bill Goodwin, Computer Weekly
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Feature
19 Mar 2014
Case study: How John Lewis conquered the web
An in-depth look at the inside story of John Lewis' £40m e-commerce strategy. Continue Reading
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News
18 Mar 2014
Global taskforce agrees on green datacentre metric
DCeP hopes to win widespread support as a useful and meaningful standard for measuring datacentre efficiency Continue Reading
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Feature
03 Mar 2014
Cloud storage options in Scandinavia
It has never been faster or cheaper to store data in the cloud and Scandinavian businesses have taken up cloud storage with gusto Continue Reading
By- Jane Ruffino
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News
24 Feb 2014
Case study: Virtualised storage adds value to Denmark's tunnel vision
State construction firm Femern selects DataCore system to help speed up Fehmarnbelt undersea odyssey and keep the sharks at bay Continue Reading
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News
24 Feb 2014
Atos to distance itself from controversial DWP contract
Atos is trying to exit its disability testing contract with the Department for Work and Pensions early as the controversial contract enters its final 18 months Continue Reading
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E-Zine
24 Feb 2014
Banking with dinosaurs – the legacy IT crisis in financial services
In this week’s Computer Weekly, we examine the recent IT problems at high-street banks, and find out how outsourcing led to the loss of vital legacy IT skills. We ask what role wearable technology could have in enterprise IT. We take an in-depth look at the tools for using Microsoft Azure for building hybrid clouds. And we analyse the storage infrastructure challenges from introducing desktop virtualisation. Read the issue now. Continue Reading
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News
20 Feb 2014
Gloucestershire County Council replaces Capita with Steria to transform IT delivery
Gloucestershire County Council has signed a five-year ICT managed service deal with Steria to support a major change to IT delivery Continue Reading
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Feature
18 Feb 2014
The UK’s problem with power
Datacentre power buyers say Britain’s deregulated energy market is as complex as trading in derivatives Continue Reading
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News
14 Feb 2014
BBC starts search for suppliers to replace £2bn Atos outsourcing deal
The BBC is moving away from its single-supplier outsourcing deal to a multi-sourced 'tower' approach for its technology services Continue Reading
By- Bryan Glick, Editor in chief
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News
11 Feb 2014
Schneider accreditation aims to boost green datacentre skills
Datacentre supplier offers free vendor-neutral courses and certification through its online Energy University Continue Reading
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News
11 Feb 2014
Why IT outsourcing is increasingly blamed for IT failures at banks
Are the IT problems at UK banks caused by outsourcing or the use of decades-old mainframe technology – or is it a combination of the two? Continue Reading
By- Karl Flinders, Chief reporter and senior editor EMEA
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News
07 Feb 2014
Amazon nets lion’s share of $10bn public cloud market
AWS continues its unassailable domination of the sector, despite recent moves by Google, IBM and Microsoft Continue Reading
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News
31 Jan 2014
WIll open source save the datacentre industry?
IT rivals stand cheek-by-jowl to praise Facebook’s Open Compute Project, but is the love-in a Damascene conversion or just damage limitation? Continue Reading
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News
29 Jan 2014
Microsoft joins Open Compute Project
Redmond giant makes server specs public in bid to influence future datacentre design Continue Reading
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News
20 Jan 2014
IBM to open London datacentre as part of $1.2bn global cloud push
New facility first in UK to be based on IBM SoftLayer cloud architecture Continue Reading
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E-Zine
08 Jan 2014
CW Europe – Jan 2014 edition
Analysts have predicted that 2014 will see the creation of “executives with no idea about IT sourcing” due to the many changes that digitisation will bring to IT outsourcing. In this issue CW Europe’s outsourcing editor looks at how digitisation and consumerisation are changing the IT department. Continue Reading
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News
03 Dec 2013
Scabal moves to the cloud for storage flexibility
Clothing manufacturer Scabal is moving its entire IT infrastructure to Interoute’s cloud for flexibie storage Continue Reading