Managed services and hosting services
With the growth of cloud computing, the range of managed services and hosting services available are increasing too, with new options such as software as a service (SaaS), platform as a service (Paas) and infrastructure as a service (Iaas) now available. We look at the relative merits of the alternative solutions and help IT managers make the right choice for their organisation.
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News
29 Apr 2024
Inside Oracle’s cloud adoption journey
Oracle CIO Jae Evans outlines the company’s approach to migrating its own infrastructure and applications to cloud and what customers can learn from its cloud journey Continue Reading
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News
22 Apr 2024
Digital Edge punching above its weight in Asia datacentre market
Fast-growing datacentre provider Digital Edge is eyeing business from hyperscalers and counting on its strengths in datacentre operations and local partnerships to stand out from rivals Continue Reading
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News
19 Nov 2014
UK government failing to break large service providers’ dominance
Large UK service providers are strengthening their grip on the public sector purse, despite efforts by the government to contract to more suppliers Continue Reading
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News
18 Nov 2014
Lufthansa confirms €1bn mega-outsourcing deal with IBM
German airline Lufthansa confirms seven-year outsourcing contract with IBM worth €1.25bn Continue Reading
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News
17 Nov 2014
Tech Mahindra backs Milton Keynes smart city project
Tech Mahindra’s telco services wing to support development and deployment of smart city solutions and IoT sensor networks Continue Reading
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News
11 Nov 2014
What to expect from AWS re:Invent 2014
Amazon is all set to unveil new services and features at its AWS re:Invent 2014 Continue Reading
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News
11 Nov 2014
Drinks maker Edrington outsources SAP enterprise resource planning operation to Atos
Glasgow-based distiller Edrington outsources its ERP development, support and hosting to IT services firm Atos Continue Reading
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News
11 Nov 2014
Qantas puts Oracle ERP in the cloud with Tata Consultancy Services
Airline Qantas signs IT outsourcing services firm TCS to upgrade its Oracle ERP platform and move it into the cloud Continue Reading
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News
07 Nov 2014
Ofcom launches initiative to plug SMEs' lack of confidence in communications services
Regulator Ofcom launches online portal to help business owners exploit commercial communications services Continue Reading
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News
06 Nov 2014
ITN deploys wireless transmission technology for breaking news
ITN introduces camera-mounted wireless transmission technology from BT to track breaking news stories around London Continue Reading
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Feature
30 Oct 2014
Currency exchange business Travelex cuts HR costs by 25% with cloud IT systems
Travelex's cloud human resources (HR) project survived a budget overrun to cut costs and job recruitment times Continue Reading
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News
22 Oct 2014
De Beers transforms global IT infrastructure in outsourcing deal with HCL
South African diamond company De Beers transforms its global IT infrastructure in an outsourcing deal with HCL enabling industrialised services Continue Reading
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News
17 Oct 2014
Local government outsourcing shrinks workforce 35%
The number of staff directly employed by a fifth of local authorities will reduce 35% by 2020 as a result of outsourcing Continue Reading
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News
17 Oct 2014
Google shares down on mixed third quarter results
Google's share price dipped around 3% in response to mixed financial results for the third quarter Continue Reading
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News
10 Oct 2014
Starbucks uses cloud to manage innovation and disruptive technologies
Starbucks coffee chain innovates IT strategies to hone its competitive edge using cloud services, says IT director Robert Teagle Continue Reading
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News
06 Oct 2014
Mid-market reshoring to give UK an economic boost
A quarter of mid-sized UK firms are considering bringing offshore operational activities back to the UK in the next three years Continue Reading
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News
01 Oct 2014
Vtesse bought by Interoute in major fibre expansion
Acquisition adds 7,000km of fibre infrastructure to Interoute’s European network Continue Reading
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News
29 Sep 2014
Almost three-quarters of big companies to increase outsourcing
Investments in outsourced services will increase at almost three-quarters of global businesses Continue Reading
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News
19 Sep 2014
Asia dominates as outsourcing location and India remains unrivalled
India is still the best place for businesses to outsource services and is unrivalled in its scale and availability of skills Continue Reading
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News
16 Sep 2014
TechUK tasks future government with making the UK a digital leader
TechUK has launched a digital manifesto detailing how the next government must turn the UK in a digital leader Continue Reading
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News
15 Sep 2014
Clarks shoes steps into digital
Shoe manufacturer Clarks is replacing its legacy e-commerce sites with a global cloud-based system next month Continue Reading
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News
08 Sep 2014
Tobacco giant outsources IT to Wipro
Philip Morris International has outsourced IT infrastructure management to Indian services firm Wipro in a five-year deal Continue Reading
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News
05 Sep 2014
King's College, UCL and LSE back £900,000 national datacentre project
A consortium of universities, including LSE, UCL and King's College, is backing a national datacentre for academics Continue Reading
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News
05 Sep 2014
'Bungled' Army 2020 IT recruitment contract loses £70m of savings
Mismanaged IT contracts lead to further setbacks in Ministry of Defence (MoD) and Army recruitment drive Continue Reading
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News
01 Sep 2014
Rolls-Royce CIO joins HMRC as non-executive director
Rolls-Royce CIO Simon Ricketts has been appointed non-executive director of Her Majesty’s Revenue & Customs Continue Reading
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News
19 Aug 2014
FT turns to cloud to manage advertising bookings
Business newspaper replaces 20-year-old ad-booking system with a cloud-based service Continue Reading
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News
19 Aug 2014
Government major projects watchdog needs more powers, says MPs
Major Projects Authority needs stronger powers to improve project delivery across government, say MPs Continue Reading
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News
18 Aug 2014
Raytheon wins £224m from Home Office over e-Borders cancellation
Tribunal says Home Office unlawfully terminated a contract with Raytheon Systems Limited over its e-Borders programme Continue Reading
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News
13 Aug 2014
Home Office pours £3.8m into shared service for biometric cards
The Home Office has awarded a £3.8m contract to Thales for a service to support the production of Biometric Residence Permit cards Continue Reading
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News
08 Aug 2014
Government breaks grip of IT oligopoly
Figures for public sector software and IT services investments reveal a dwindling share for IT giants, but can the oligopoly be removed? Continue Reading
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News
06 Aug 2014
Cabinet Office COO Stephen Kelly takes Sage Group CEO role
UK accountancy software supplier Sage appoints Cabinet Office chief operating officer (COO) Stephen Kelly as CEO Continue Reading
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News
31 Jul 2014
£700m government hosting deal limits bidders to North-East England datacentre
Want to win the £700m Crown Hosting Service contract? You'll need a major datacentre near Newcastle to stand any chance Continue Reading
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News
27 Jun 2014
Half of network equipment ageing or obsolete, survey finds
Dimension Data finds 51% of network devices near the end of their life as buyers take cautious approach to hardware refreshes Continue Reading
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News
26 Jun 2014
Big IT suppliers top government spending on contracts
IT firms are earning the most from government contracts, with HP alone earning more than £1.7bn a year Continue Reading
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News
20 Jun 2014
Centrica's datacentre move to HP still not complete after three and a half years
Centrica is yet to transfer its entire datacentre operations to HP despite signing a contract with the supplier in 2010 Continue Reading
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News
20 Jun 2014
Sourcing and integrating managed services
Analysts Bob Tarzey and Clive Longbottom look at the issues business managers need to take into account when deciding how to deploy applications and when they should consider turning to managed service providers (MSP) for resources and advice. Continue Reading
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News
05 Jun 2014
UK airports lead move to cloud services
UK airports are at the vanguard of using cloud to develop innovative services, says Gatwick CIO. Continue Reading
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Feature
29 May 2014
Future of in-house datacentres in the cloud era
It is predicted that companies will spend three times more on the cloud by 2017. But as cloud goes mainstream, are in-house datacentres really dying? Continue Reading
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News
28 May 2014
Huawei signs datacentre services MoU with BT
BT could become a major supplier of datacentre services to Chinese network giant Huawei after signing memorandum of understanding Continue Reading
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News
28 May 2014
NHS shared services aims to end paper invoicing
NHS Shared Business Services hopes to eradicate paper invoicing by implementing an e-invoicing system that will be free for suppliers to use Continue Reading
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News
27 May 2014
Atos buys Bull for £503m
French services supplier Atos buys Bull for £502.6m in a deal that could create one of the largest cloud services firms in Europe Continue Reading
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News
22 May 2014
Cisco continues its push towards SaaS-based security services
Chief information security officers (CISOs) should move away from product-based security solutions to a security-as-a-service (SaaS) model, according to Cisco Continue Reading
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News
19 May 2014
Public sector dominates UK outsourcing so far this year
Public-sector outsourcing accounted for three-quarters of spending in the first three months of this year, according to analyst NelsonHall Continue Reading
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News
16 May 2014
Net neutrality under threat from US plan
The US telecoms regulator has approved proposals that opponents believe will quash the principle of net neutrality Continue Reading
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News
12 May 2014
Government should use influence to cut outsourcer executive pay, says think tank
The government should use its outsourcing budget to influence service providers to reduce executive pay, says a think tank report Continue Reading
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News
09 May 2014
Vodafone cuts 121 staff with Burton site closure
A review of Vodafone sites following its 2012 acquisition of Cable & Wireless Worldwide will see its Vodafone Business Services centre in Burton-on-Trent shut down, with 121 jobs at risk Continue Reading
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News
08 May 2014
Next Treasury tower contracts go to Centerprise and NTT Data UK
The HM Treasury has awarded its second and third SME supplier contracts to Centerprise International and NTT Data UK Continue Reading
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News
29 Apr 2014
Golder Associates plans global WAN
Engineering company Golder Associates is rolling out a wide area network (WAN) across its 180 global sites to optimise connectivity for its diverse and often remote locations Continue Reading
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News
28 Apr 2014
Fiat and Chrysler to integrate separate IT systems
Car manufacturing group Fiat and Chrysler have contracted IBM to integrate their separate IT infrastructures into a single global operation, following the companies coming together after Chrysler applied for Chapter 11 bankruptcy Continue Reading
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News
23 Apr 2014
Six Degrees datacentre suffers outage for more than 12 hours
Customers using Six Degrees’s datacentre and hosting services faced downtime as the hosting and managed services provider suffered an outage for over 12 hours Continue Reading
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News
17 Apr 2014
Centerprise ICT 2015 Treasury contract guarantee of SME commitment
HM Treasury has handed a four year media and wireless contract understood to be worth around £2.5m to Hampshire-based services provider Centerprise, under the auspices of its ICT 2015 contracts Continue Reading
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News
16 Apr 2014
Q&A: SAP's Mike Ettling discusses SuccessFactors cloud HR strategy
Computer Weekly talks to Mike Ettling, global head of cloud and on-premise HR at SAP, about the company’s strategy for its SuccessFactors cloud HR technology Continue Reading
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News
10 Apr 2014
BT and Microsoft to offer secure fast lane to Azure cloud
Microsoft’s UK cloud chief hails service as critical step in supporting CEO Satya Nadella’s ambitious plans for global cloud dominance Continue Reading
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News
08 Apr 2014
Workday sees opportunity for cloud financial management in Europe
Workday plans to push cloud finance and accounting services to enterprise in Europe, but observers say its background in HR technology may prove an obstacle Continue Reading
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News
03 Apr 2014
Competition from FinTech startups keeps big suppliers on their toes
Big suppliers in the financial technology space are becoming more agile because of the competition from startup technology companies Continue Reading
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News
26 Mar 2014
TechUK criticises OFT's reporting of IT cartel accusations
TechUK criticises a report from the Office of Fair Trading (OFT) alleging anti-competitive behaviour and collusion between public sector IT suppliers Continue Reading
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Feature
21 Mar 2014
The digital CIO: How digital technology will change the way organisations work
If you are an IT leader, digital technology is likely to be a pivotal factor in your career over the next five years Continue Reading
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Feature
19 Mar 2014
Case study: How John Lewis conquered the web
An in-depth look at the inside story of John Lewis' £40m e-commerce strategy. Continue Reading
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News
18 Mar 2014
Global taskforce agrees on green datacentre metric
DCeP hopes to win widespread support as a useful and meaningful standard for measuring datacentre efficiency Continue Reading
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Feature
03 Mar 2014
Cloud storage options in Scandinavia
It has never been faster or cheaper to store data in the cloud and Scandinavian businesses have taken up cloud storage with gusto Continue Reading
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News
24 Feb 2014
Case study: Virtualised storage adds value to Denmark's tunnel vision
State construction firm Femern selects DataCore system to help speed up Fehmarnbelt undersea odyssey and keep the sharks at bay Continue Reading
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News
24 Feb 2014
Atos to distance itself from controversial DWP contract
Atos is trying to exit its disability testing contract with the Department for Work and Pensions early as the controversial contract enters its final 18 months Continue Reading
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E-Zine
24 Feb 2014
Banking with dinosaurs – the legacy IT crisis in financial services
In this week’s Computer Weekly, we examine the recent IT problems at high-street banks, and find out how outsourcing led to the loss of vital legacy IT skills. We ask what role wearable technology could have in enterprise IT. We take an in-depth look at the tools for using Microsoft Azure for building hybrid clouds. And we analyse the storage infrastructure challenges from introducing desktop virtualisation. Read the issue now. Continue Reading
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News
20 Feb 2014
Gloucestershire County Council replaces Capita with Steria to transform IT delivery
Gloucestershire County Council has signed a five-year ICT managed service deal with Steria to support a major change to IT delivery Continue Reading
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Feature
18 Feb 2014
The UK’s problem with power
Datacentre power buyers say Britain’s deregulated energy market is as complex as trading in derivatives Continue Reading
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News
14 Feb 2014
BBC starts search for suppliers to replace £2bn Atos outsourcing deal
The BBC is moving away from its single-supplier outsourcing deal to a multi-sourced 'tower' approach for its technology services Continue Reading
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News
11 Feb 2014
Schneider accreditation aims to boost green datacentre skills
Datacentre supplier offers free vendor-neutral courses and certification through its online Energy University Continue Reading
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News
11 Feb 2014
Why IT outsourcing is increasingly blamed for IT failures at banks
Are the IT problems at UK banks caused by outsourcing or the use of decades-old mainframe technology – or is it a combination of the two? Continue Reading
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News
07 Feb 2014
Amazon nets lion’s share of $10bn public cloud market
AWS continues its unassailable domination of the sector, despite recent moves by Google, IBM and Microsoft Continue Reading
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News
31 Jan 2014
WIll open source save the datacentre industry?
IT rivals stand cheek-by-jowl to praise Facebook’s Open Compute Project, but is the love-in a Damascene conversion or just damage limitation? Continue Reading
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News
29 Jan 2014
Microsoft joins Open Compute Project
Redmond giant makes server specs public in bid to influence future datacentre design Continue Reading
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News
20 Jan 2014
IBM to open London datacentre as part of $1.2bn global cloud push
New facility first in UK to be based on IBM SoftLayer cloud architecture Continue Reading
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E-Zine
08 Jan 2014
CW Europe – Jan 2014 edition
Analysts have predicted that 2014 will see the creation of “executives with no idea about IT sourcing” due to the many changes that digitisation will bring to IT outsourcing. In this issue CW Europe’s outsourcing editor looks at how digitisation and consumerisation are changing the IT department. Continue Reading
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News
03 Dec 2013
Scabal moves to the cloud for storage flexibility
Clothing manufacturer Scabal is moving its entire IT infrastructure to Interoute’s cloud for flexibie storage Continue Reading
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News
03 Dec 2013
Where is Satyam now? Well, it’s not Satyam for a start
Satyam, which was rescued from collapse in 2009, has plans for restoring its position as a top-tier Indian IT services provider Continue Reading
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News
26 Nov 2013
IT suppliers relaxed about contract visibility
IT and BPO suppliers Atos and Capita say they are relaxed about being more open about the often obscured details of large government contracts, as outsourcing giants are put under pressure by MPs to open up to public scrutiny Continue Reading
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News
11 Nov 2013
Fear of cloud servers fading fast among UK firms
Research shows traditionally risk-averse UK firms are being persuaded by the benefits of co-location, with more than 20% of servers now outsourced Continue Reading
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News
04 Nov 2013
Crown Hosting Service to save £530m from government IT bill by 2018
Government Digital Service to establish new Crown Hosting Service to consolidate hosting across Whitehall, saving £530m per year by 2018 Continue Reading
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News
31 Oct 2013
Companies are not taking advantage of data analytics, research says
Research by Bersin by Deloitte shows that 86% of businesses have yet to progress beyond using their HR data to generate basic reports Continue Reading
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News
28 Oct 2013
Six tips to help you negotiate the best deal with your datacentre provider
Your willingness to negotiate can make a big difference to the deal you get, says Anthony Day, associate at law firm DLA Piper Continue Reading
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News
25 Oct 2013
Fulham football club address skills shortfall with cloud database
Fulham football club’s IT team moves its database infrastructure to the cloud with a database as a service implementation Continue Reading
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News
24 Oct 2013
NTT Europe saves time with Sepaton data deduplication VTL deployment
NTT Europe was sick of tape libraries “shoeshining” so went for a $2.5m deployment of Sepaton data deduplication virtual tape libraries to slash backup and restore times Continue Reading
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Feature
08 Oct 2013
Make a high-performance computing and high-availability datacentre
High performance computing and high availability systems are no longer limited to engineers and scientists. But is your datacentre ready? Continue Reading
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News
03 Oct 2013
IT outsourcing no longer main recession-busting tool
Process optimisation and shared services have become a higher priority than IT outsourcing Continue Reading
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News
30 Sep 2013
Charity uses cloud HR system to keep track of staff working in danger zones
It took a disaster in Haiti to demonstrate to charity World Vision why it needed better HR systems Continue Reading
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News
25 Sep 2013
Google to rethink resilient networking following dual failure
In spite of running a dual redundant network, Google's Gmail system has had a major failure. Continue Reading
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Feature
24 Sep 2013
How Capgemini keeps its Merlin datacentre green and energy-efficient
Capgemini's Swindon-based Merlin datacentre is one of the most energy-efficient in the world. But what makes it green? Continue Reading
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News
18 Sep 2013
BMW gears up IT resilience with private cloud infrastructure
After testing and validating its own private cloud services, BMW's IT team is ready to use it in production Continue Reading
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News
13 Sep 2013
After virtualising IT estate, Jaguar Land Rover now eyes cloud computing
Jaguar Land Rover's IT team takes its newly virtualised infrastructure to the next stage of IT evolution by adopting cloud-based services Continue Reading
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News
12 Sep 2013
TSB’s reliance on Lloyds IT could impair new bank's competitiveness
New high street bank TSB might struggle to compete as a result of its reliance on the IT systems of Lloyds Banking Group, says OFT Continue Reading
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News
30 Aug 2013
How networks and data win Formula One races for Mercedes AMG Petronas
Tata Communications joins the Mercedes AMG Petronas Formula One team to bring speedy connectivity worthy of its cars Continue Reading
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News
20 Aug 2013
How DWP and Universal Credit failed to work with SME suppliers
Less than 1% of DWP IT spending on the Universal Credit programme has gone to SMEs – how are big suppliers continuing their dominance? Continue Reading
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News
16 Aug 2013
Less than 1% of Universal Credit IT spend goes to SMEs
Despite a 25% target, less than 1% of IT spending for government’s flagship Universal Credit programme has gone to small businesses Continue Reading
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Opinion
14 Aug 2013
How to appoint a new outsourcing supplier
Outsourcing can come with its own security risks if not managed appropriately, making due diligence and clear contractual arrangements key Continue Reading
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News
09 Aug 2013
Enterprises spend more on third-party datacentres than in-house ones: Uptime survey
Uptime Institute’s annual datacentre industry survey reveals shift in IT spend away from enterprise-owned datacentres to outsourced options Continue Reading
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News
06 Aug 2013
Capita and Barnet deal to be completed after campaigner’s court appeal fails
Outsourcing contracts worth over £470m will be signed off by Barnet Council after a Court of Appeal ruled that the deal was lawful Continue Reading
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News
19 Jul 2013
Michelin creates fuel efficiency service with Accenture
Tyre maker Michelin has begun a major project to create a business division focused on providing IT solutions for logistics Continue Reading
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News
19 Jul 2013
Managed Print Services Landscape, 2013
A vendor analysis of the global enterprise MPS market Continue Reading
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News
18 Jul 2013
Hidden cost of cloud computing is CIOs’ biggest concern
A study into attitudes and concerns relating to cloud computing has revealed that 80% of CIOs are concerned about its hidden costs Continue Reading
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Feature
08 Jul 2013
How to monitor and improve the health of your datacentre
Any datacentre manager looking to support the business should take an end-to-end systems management approach to keep the datacentre in shape Continue Reading
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E-Zine
03 Jul 2013
Renegotiating services contracts
As European businesses push to get more from existing IT services providers, renegotiations are common for improving contracts. But business and delivery models emerge and evolve quickly, meaning organisations that focus solely on cost could be missing out on other benefits which could prove of greater use – such as more transparent contracts to give the CIO a better view across the IT operation. CW Europe’s IT services editor explores whether businesses could be missing out by focusing on cost alone. Continue Reading
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News
19 Jun 2013
HR technology booming as businesses turn to the cloud
Over the next 18 months, 60% of companies plan to roll out HR technology solutions, says analyst group Bersin by Deloitte. Continue Reading