Managed services and hosting services
With the growth of cloud computing, the range of managed services and hosting services available are increasing too, with new options such as software as a service (SaaS), platform as a service (Paas) and infrastructure as a service (Iaas) now available. We look at the relative merits of the alternative solutions and help IT managers make the right choice for their organisation.
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Feature
15 Apr 2024
Big tech’s cloud oligopoly risks AI market concentration
The oligopoly that big tech giants have over cloud computing could translate to a similar domination in the AI market, given the financial and compute resources needed to make the technology effective at scale Continue Reading
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News
12 Apr 2024
Government could still replace Fujitsu in key nuclear contract
Fujitsu’s first government contract of the year could be just a stay of execution as department says that all replacement options are still being considered Continue Reading
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News
20 Jan 2022
Updated cyber security regulations proposed for managed services sector
The Network and Information Systems regulations are to be updated to include MSPs and outsourcers, following a spate of supply chain attacks Continue Reading
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News
14 Jan 2022
Parasol systems outage leaves umbrella contractors facing late payments
Multi-day outage leaves umbrella company contractors working for payroll processing firm Parasol facing late salary payments, with the firm remaining tight-lipped over the cause of its technical difficulties Continue Reading
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News
12 Jan 2022
Outsourced IT and business services hit record levels in 2021
Spending on IT and business process outsourcing services in Europe hits highest ever level in 2021, with cloud service spending continuing to grow rapidly Continue Reading
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News
12 Jan 2022
Dutch cyber volunteers receive major funding boost
The Dutch Institute for Vulnerability Disclosure has received a $100,000 donation to expand the scope of its work Continue Reading
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News
10 Jan 2022
Inside Kyndryl’s Southeast Asia playbook
Kyndryl will focus on building local partnerships and tapping opportunities in managed cloud services, among other areas, to stake a claim on the region’s managed services space Continue Reading
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News
10 Jan 2022
Public sector IT and communications spend down 4% last year
Public sector spending on IT and communications was down in 2021, but some departments bucked the trend with major investments Continue Reading
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News
05 Jan 2022
Google buys Siemplify in first phase of cyber investment
Once integrated into Google Cloud, Siemplify’s platform will serve as the basis for deeper security development at Google Continue Reading
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News
21 Dec 2021
IT services spending recovery to get renewals boost in 2022
IT services and BPO deals worth $18.5bn globally up for renewal next year, adding fuel to already-expected high growth Continue Reading
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News
14 Dec 2021
Almost half of networks probed for Log4Shell weaknesses
Close to half of corporate networks have already been actively targeted by individuals seeking to exploit the critical Log4Shell Apache bug Continue Reading
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Opinion
07 Dec 2021
Security Think Tank: Attackers leveraging the supply chain
Security learning is a career-long process, so as 2021 draws to a close, participants in the Computer Weekly Security Think Tank sum up the most important cyber lessons they have taken away from the past 12 months Continue Reading
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News
06 Dec 2021
Surge in Nobelium-linked supply chain attacks
Mandiant’s researchers share new intel on two distinct clusters of Russian APT activity, linked to the Nobelium SolarWinds attackers Continue Reading
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News
02 Dec 2021
India’s IT spending to cross $100bn mark in 2022
Led by software investments, the growth in IT spending comes as organisations in the subcontinent look to modernise their IT infrastructure and support a hybrid workforce Continue Reading
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News
30 Nov 2021
Accenture to create 3,000 UK tech jobs
Accenture’s recruitment plan in the UK is a response to businesses to the release of pent-up demand for digital transformations Continue Reading
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News
29 Nov 2021
DWP extends Capita contract for Scottish jobs programme
Scotland’s JETS job-matching scheme, which uses digital tools to support people looking for work, extends contract with Capita Continue Reading
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News
24 Nov 2021
Kazakhstan’s IT industry growing rapidly thanks to heavy government support
Kazakhstan’s IT sector is being prepared for international expansion through government investment Continue Reading
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News
17 Nov 2021
GovTech to enhance Government on Commercial Cloud
GCC 2.0 will include improvements in user onboarding and provide single credential access to public cloud services and engineering tools, among other areas Continue Reading
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News
15 Nov 2021
UK government proposes new rules for digital supply chain security
Proposals could see IT service providers legally required to adhere to the NCSC’s Cyber Assessment Framework, among other things Continue Reading
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News
04 Nov 2021
Fujitsu escaped huge lawsuit because Post Office behaved so badly in Horizon scandal
How Fujitsu has so far avoided a huge lawsuit in relation to its role in the Horizon scandal Continue Reading
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News
04 Nov 2021
What is Kyndryl?
As IBM spins out its Global Technology Services business, we speak to the UK chief of the new independent company about its plans Continue Reading
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News
03 Nov 2021
UK’s Labour Party hit by third-party data breach
Data on Labour Party members was recently compromised in an apparent cyber attack on a third-party data processor Continue Reading
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News
02 Nov 2021
Cloud-fuelled European IT outsourcing spend hits record high
European IT services spend up on the back of strong demand for cloud-based services Continue Reading
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News
02 Nov 2021
Dell rolls out financing arm in Singapore
Dell Financial Services will offer flexible and consumption-based payment options in local and regional markets as more enterprises consume and operate IT infrastructure via an as-a-service model Continue Reading
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News
27 Oct 2021
Russian IT market growing steadily after pandemic
Russia’s enterprise IT sector is recovering steadily after a slowdown caused by Covid-19 Continue Reading
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News
26 Oct 2021
Cyber experts on how to nobble a Nobelium attack
A recent spate of attempted Nobelium cyber attacks were mostly unsuccessful, but serve as a reminder to pay attention to some more fundamental aspects of security Continue Reading
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News
26 Oct 2021
Capita migrates systems to the cloud for TfL low emission zone expansion
Capita has expanded its team and moved systems to the cloud to support Transport for London’s Ultra Low Emission Zone expansion Continue Reading
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News
21 Oct 2021
Airport operator MAG boosts threat visibility with hybrid SOC
With budget concerns weighing heavy during the pandemic, Manchester Airports Group ditched an impending capex-heavy cyber investment in favour of a hybrid managed/in-house approach. Learn more about its experience Continue Reading
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News
15 Oct 2021
Global IT outsourcing sees record spending and no sign of slowing
Cloud services are being taken up by enterprises rapidly as they accelerate digital transformations Continue Reading
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News
14 Oct 2021
HPE’s GreenLake strategy pays off in APAC
HPE’s transition to an as-a-service company is paying off in Asia-Pacific where it witnessed one of the strongest quarters, thanks in part to rising demand for services Continue Reading
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News
11 Oct 2021
Malaysia’s highway authority improves DR capabilities
The Malaysian Highway Authority is now more resilient against cyber attacks through a local disaster-recovery-as-a-service offering powered by Veeam software Continue Reading
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News
07 Oct 2021
HCL Benelux telco partnership targets SME and government
Indian IT service provider signs partnership that will see it modernise the core technology of Proximus to offer its services through Continue Reading
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News
16 Sep 2021
NTT and Equinix lead APAC co-location market
The two datacentre service providers are leading the pack in co-location services in the Asia-Pacific region thanks to their growing business from hyperscale cloud suppliers Continue Reading
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News
06 Sep 2021
How NZ schools are tapping managed network services
Using managed network services has freed up time and resources for New Zealand school teachers and alleviated the pressure and challenges of maintaining technology infrastructure Continue Reading
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News
03 Sep 2021
Berlin court reverses ban on use of EncroChat evidence in criminal trials
Berlin Superior Court allows use of EncroChat evidence in criminal trials but lawyers say the question will ultimately need to be decided by the German Supreme Court Continue Reading
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Opinion
27 Aug 2021
Supply chain cyber security is only as strong as the weakest link
A spate of high-profile cyber attacks has highlighted the criticality of supply chain security and put new pressures on security leaders. How can we ensure that cyber security remains robust down the full length of supply chains? Continue Reading
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20 Aug 2021
Australia names ‘strategic’ datacentre operators
Australia’s Digital Transformation Agency certifies Macquarie Telecom, Canberra Data Centres and Australian Data Centres as strategic operators for hosting government data Continue Reading
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News
10 Aug 2021
Ransomware demands and payments hit new records
Ransomware groups continue to intensify their operations as ransom demands and payments increase alongside use of “quadruple extortion” tactics during first half of 2021 Continue Reading
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News
23 Jul 2021
Kaseya obtains universal ransomware decryptor
Kaseya says it obtained a ransomware decryptor key from a trusted third party, but there is no word on whether a ransom was paid Continue Reading
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News
22 Jul 2021
Beeinfotech PH opens telco-neutral datacentre in the Philippines
Datacentre startup is touting carrier neutrality, bespoke services and cyber security capabilities to meet the growing demand for co-location services in the Philippines Continue Reading
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Feature
19 Jul 2021
Storage-as-a-service: Consumption models from the big six
We look at the big six storage makers’ consumption model offers, which allow customers to pay for on-prem hardware and cloud storage capacity on a pay-per-use basis, within limits Continue Reading
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Blog Post
15 Jul 2021
Smart Buildings and IoT: Supporting a safe return to the office
Quocirca’s Smart Buildings and IoT Study analyses how IoT-enabled smart buildings are presenting new opportunities for managed service providers (MSPs) in the post-pandemic workplace. As more ... Continue Reading
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News
14 Jul 2021
More than half of European IT outsourcing spending will soon be on cloud services
Cloud services will soon be the largest part of the IT services market in Europe, as enterprises invest in them as part of their Covid-19 recovery strategies Continue Reading
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News
12 Jul 2021
Kaseya VSA services coming online after week-long outage
Kaseya has successfully deployed a patch to its ransomware-hit VSA product as per a revised schedule, and customers are beginning to come back online Continue Reading
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Opinion
09 Jul 2021
Choose the right ITSM tool for digital era success
IT service management (ITSM) tools are essential for many organisations to help optimise the design, delivery, support, use and governance of IT, but not all ITSM solutions are created equal, therefore selecting the right one is crucial Continue Reading
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Blog Post
08 Jul 2021
How zero-trust security can bolster Managed Print Services (MPS) offerings
MPS providers must build expertise to address the zero-trust requirements of their customers. This means offering and implementing a multi-layered security proposition to protect printing across ... Continue Reading
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News
08 Jul 2021
Kaseya apologises for extended downtime after ransom attack
CEO of Kaseya apologises after pushing back the restoration of the firm’s VSA service following a REvil ransomware attack Continue Reading
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News
08 Jul 2021
IT and business services spending bounces to new heights
Second-quarter results reveal IT and business services spending at a new high, in stark contrast to the Covid-19-hit quarter a year ago Continue Reading
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News
07 Jul 2021
Opportunists seen targeting Kaseya REvil victims
Malwarebytes researchers highlight new spam campaign targeting businesses impacted by the ongoing Kaseya REvil ransomware incident Continue Reading
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News
06 Jul 2021
About 60 Kaseya customers hit by REvil
Kaseya has revised upward the number of managed service providers compromised by the REvil ransomware gang in a supply chain attack at the weekend Continue Reading
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News
05 Jul 2021
REvil crew wants $70m in Kaseya ransomware heist
Two days after one of the largest ransomware attacks in history by the REvil/Sodinokibi gang, the security community is assessing its next moves, while over 1,000 victims remain in limbo Continue Reading
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News
05 Jul 2021
Ascendas India Trust to build datacentre near Mumbai
New datacentre campus near Mumbai will deliver 90MW of power to host technology and cloud suppliers as well as large Indian companies in a fast-growing market Continue Reading
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News
22 Jun 2021
UK SMEs lack capacity to fend off cyber attacks
Three-quarters of UK SME leaders would not have sufficient capacity or expertise to deal with a cyber attack, according to a report Continue Reading
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News
17 Jun 2021
Accenture acquisition will expand services that help customers be more like Tesla
Accenture’s latest acquisition will boost the part of the organisation that helps manufacturers and engineering firms be more like Tesla Continue Reading
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News
15 Jun 2021
UK IT outsourcing set to continue after service levels improve during pandemic
UK organisations will increase IT outsourcing following the Covid-19 pandemic Continue Reading
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News
11 Jun 2021
Australia names ‘strategic’ datacentre operators
Australia’s Digital Transformation Agency certifies Macquarie Telecom, Canberra Data Centres and Australian Data Centres as strategic operators for hosting government data Continue Reading
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News
04 Jun 2021
Indian IT giants cut carbon emissions by 85% as pandemic stops travel
Spurred by pandemic-related challenges, India’s IT industry has slashed travel costs and carbon emissions through the use of the latest technology Continue Reading
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News
02 Jun 2021
SA-based MSP shuns HCI for Nebulon cloud-defined storage
SYSDBA needed to refresh its HPE 3PAR arrays, and so looked at hyper-converged but decided on cloud-defined storage from Nebulon that marries local storage with a cloud control plane Continue Reading
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News
19 May 2021
India’s HCL to hire 1,000 tech professionals in the UK
Indian IT suppliers set to create thousands of IT jobs in the UK, which supports their intention to have more staff based closer to customers Continue Reading
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News
17 May 2021
Government seeks input on supply chain security
Amid concerns that too few companies are addressing vulnerabilities in their supply chain, DCMS is opening a consultation on new measures to enhance security Continue Reading
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News
05 May 2021
Sophos: How timely intervention stopped a ProxyLogon attack
A recent incident at an undisclosed customer sheds new light on how malicious actors exploit unpatched Microsoft Exchange servers Continue Reading
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News
04 May 2021
Half of organisations breached via a third party in 12 months
New report highlights the risks of outsourcing key business processes without paying due care and attention to your service provider’s security Continue Reading
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News
28 Apr 2021
Red Hat eyes edge computing workloads
Open-source juggernaut has enriched its enterprise Linux and OpenShift offerings to support edge computing workloads better Continue Reading
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News
27 Apr 2021
Wipro and Google Cloud deepen partnership
Wipro earns application development specialisation from Google Cloud following an earlier move to migrate SAP workloads to Google Cloud Platform Continue Reading
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Opinion
16 Apr 2021
The Secret IR Insider’s Diary – from Sunburst to DarkSide
From dealing with SolarWinds fallout to ransomware attacks, it’s been a busy few weeks for the Secret IR Insider, but they've picked up some new tricks along the way Continue Reading
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Blog Post
15 Apr 2021
Throwback Thursday: Private cloud in contexts old and new
What a difference a decade can make. When we looked at the world of private cloud almost a decade ago, it was a new idea to many people – so new, in fact, that we had to define it for them. In ... Continue Reading
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News
14 Apr 2021
Europe provides growth for TCS despite year floored by pandemic
Tata Consultancy Services grows its continental European business despite economic slowdown brought by Covid-19 restrictions Continue Reading
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News
09 Apr 2021
Global demand for IT and business services highest ever for first quarter
Global demand for IT and business services began the year strongly, with a record first quarter Continue Reading
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E-Zine
30 Mar 2021
The ticking timebomb of IR35
In this week’s Computer Weekly, we reveal that IT contractors are seeking a multimillion-pound payout after confusion over the forthcoming IR35 tax reforms. Many firms are building data lakes to improve their analytics – we examine the storage implications. And we talk to the CIO at the London School of Economics. Read the issue now. Continue Reading
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Feature
23 Mar 2021
Anti-money laundering technology must operate in a collaborative ecosystem
With new technologies making it easier for banks to spot money laundering activity, we look at why the problem persists at scale, finding that ecosystems and collaborative processes need to be built Continue Reading
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E-Zine
16 Mar 2021
Containers play a key role in post-pandemic IT architectures
In this week’s Computer Weekly, our latest buyer’s guide examines the key role that container technology will play in post-pandemic IT architectures. The UK government is under fire for its opaque approach to gigabit broadband strategy. And we assess the storage options for the growing volumes of unstructured data. Read the issue now. Continue Reading
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Opinion
15 Mar 2021
Reimagining outsourcing after Covid-19
Covid-19 has changed how businesses interact with their suppliers. Here are five steps companies can take to manage their outsourcing ecosystem in the post-pandemic world Continue Reading
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News
08 Mar 2021
Wipro makes its biggest acquisition ever with $1.45bn takeover
Indian IT services supplier Wipro makes biggest acquisition in its history as it bolsters consultancy offering Continue Reading
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News
04 Mar 2021
IR35 private sector reforms: HMRC under fire over ‘omission’ of employers’ NI from webinar guidance
HM Revenue & Customs confirms it has corrected a calculation error in a recent educational IR35 webinar that saw it fail to factor in employers’ NI in examples of how payments should be made between end-clients, agencies and PSCs post-April 2021 Continue Reading
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Feature
01 Mar 2021
The driving force behind the EU colocation market’s climate-neutral push
Colocation and hyperscale datacentre providers across Europe are under pressure from governments, regulators and the user community to curb carbon emissions Continue Reading
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News
24 Feb 2021
Businesses forced to ask IT service providers for help during pandemic
IT service providers have been approached by long-time enterprise customers asking for price cuts due to the impact of the pandemic Continue Reading
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News
18 Feb 2021
Google Cloud partners Tata Communications in India
Tata Communications will offer managed services for Google Cloud that will include cloud architecture planning and workload migration Continue Reading
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News
17 Feb 2021
Finnish IT sector demand increases after months of decline
IT sector in Finland sees small signs of recovery as demand increases after months of Covid-19-related decline Continue Reading
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News
09 Feb 2021
Oracle claims major win in Australian public sector
Australian Data Centres will deploy Oracle’s Dedicated Region Cloud@Customer to host cloud services for the federal government Continue Reading
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News
28 Jan 2021
TCS rings in the new year on a roll
India’s Tata Consultancy Services recorded one of its strongest third-quarter earnings and grew its brand value amid a global pandemic Continue Reading
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News
27 Jan 2021
Mimecast breach was work of SolarWinds attackers
Mimecast’s investigation into a January 2021 breach of its systems turns up evidence that the culprit was the same group that targeted SolarWinds in December Continue Reading
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News
26 Jan 2021
Saudi IT spending to hit $11bn in 2021
Saudi Arabian organisations will spend about $11bn on IT this year, with emerging technologies high on shopping lists Continue Reading
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News
20 Jan 2021
Malwarebytes also hit by SolarWinds attackers
The nation state group that attacked SolarWinds in December got inside Malwarebytes by exploiting privileged access to its Microsoft Office 365 tenant, the firm reveals Continue Reading
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E-Zine
14 Jan 2021
CW Middle East: $60m venture capital fund targets 120 startups
Countries in the Middle East see technology as an industry of the future and are investing heavily in the sector as part of their economic diversification plans. Read in this issue how the latest development will see a $60m venture capital fund, based in Bahrain, invest in 120 early-stage startups across the Middle East region. Also read how Saudi Arabia has signed two agreements with Chinese IT suppliers as it strives to deliver its ambitious programme to diversify its economy. Continue Reading
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News
13 Jan 2021
European IT outsourcing spend up in 2020 after cloud boost
IT outsourcing sector growth is an indication that businesses are beginning to see light at the end of the tunnel amid the Covid-19 pandemic and the economic disruption it has brought Continue Reading
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News
05 Jan 2021
Ex-UKFast CEO Lawrence Jones charged with rape, Greater Manchester Police confirms
Former boss of UKFast has been charged with one count of rape and four counts of sexual assault, and will face magistrates later this month Continue Reading
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News
18 Dec 2020
Three options for managing outsourcing relationships
At some point, IT leaders need to take a hard look at existing outsourcing contracts to understand how well they reflect current business practices Continue Reading
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News
10 Dec 2020
After critical year, Vodafone trains security sights on CNI market
Vodafone’s security head Steve Knibbs explains how he plans to bring the lessons of a transformative few years in cyber security to bear on new markets Continue Reading
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Opinion
27 Nov 2020
How to modernise identity governance and administration
Modernising identity governance and administration (IGA) capabilities is essential for organisations to manage identities effectively to ensure they remain competitive, compliant and secure Continue Reading
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Tip
20 Nov 2020
5 ways a remote hands data center ensures colocation success
Off-site hardware upkeep can be tricky and time-consuming. With remote hands options, your admins can delegate routine maintenance and monitoring to trained, on-site service staff. Continue Reading
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News
12 Nov 2020
Financial Stability Board says it’s time to talk about IT outsourcing risks
International organisation that monitors the finance sector asks for the industry to discuss the risks that IT outsourcing brings to the sector Continue Reading
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News
12 Nov 2020
TCS acquires Prudential Financial tech operation unit for free
Hot on the heels of its €1 acquisition of Deutsche Bank’s Postbank Systems IT unit, TCS has taken on 1,500 people from the insurance giant’s Ireland-based IT unit Continue Reading
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News
10 Nov 2020
Deutsche Bank to sell retail banking IT unit to TCS for €1
Deutsche Bank has agreed to sell its retail banking IT operation to one of its main IT suppliers for a token €1 Continue Reading
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E-Zine
20 Oct 2020
Why is IBM splitting in two and what does it mean for CIOs?
In this week’s Computer Weekly, IBM is splitting in two, hiving off its services business to focus on hybrid cloud – we examine what it means for CIOs. Our new buyer’s guide looks at how intelligent workload management can cut cloud complexity. And we analyse how getting backup right can help tackle ransomware threats. Read the issue now. Continue Reading
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News
20 Oct 2020
Rackspace expands Singapore office, eyes ASEAN market
Managed cloud services supplier expands regional office to develop deeper relationships with local customers as demand for its services grows Continue Reading
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News
13 Oct 2020
Can chameleon Big Blue change its colours?
IBM is renowned for reinventing itself. It now plans to spin out its Global Technology Services business, a division that was once its crown jewels Continue Reading
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News
09 Oct 2020
TCS results signal enterprise readiness to spend on IT after Covid-19 pause
TCS’s financial results signal that enterprises are ready to invest in IT to help them recover from the coronavirus-related business slowdown Continue Reading
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E-Zine
08 Oct 2020
CW Middle East: Egypt’s datacentre plans take a step forward
While it builds an IT services industry, Egypt is also investing in infrastructure and now plans to develop a datacentre industry. Read in this issue how, as part of this plan, Egypt’s parliament has passed a data protection law. Also read how the Europe, Middle East and Africa region has seen traditional IT outsourcing deals reduce in value by 21%, while the business process outsourcing market fell by 9%. Continue Reading
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News
08 Oct 2020
Accenture acquires NZ firm to bolster SAP practice
Accenture’s acquisition of Zag comes amid growing demand for expertise in S/4 Hana migrations in Australia and New Zealand Continue Reading
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News
06 Oct 2020
CISOs struggle to keep up with MITRE ATT&CK framework
Despite its proven benefits for security, the MITRE ATT&CK framework is proving difficult for many, according to a joint study from McAfee and UC Berkeley Continue Reading
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News
22 Sep 2020
GDS reviewing Cloud First policy post-Schrems II
Review seeks to determine the future of government engagement with cloud hosting services as they relate to cross-border data flows Continue Reading
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News
21 Sep 2020
Big questions to be answered over TikTok and WeChat reprieve
TikTok and WeChat seem to have received a stay of execution, but big questions and contradictions remain Continue Reading