Managed services and hosting services
With the growth of cloud computing, the range of managed services and hosting services available are increasing too, with new options such as software as a service (SaaS), platform as a service (Paas) and infrastructure as a service (Iaas) now available. We look at the relative merits of the alternative solutions and help IT managers make the right choice for their organisation.
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News
22 Jul 2024
CrowdStrike chaos shows risks of concentrated ‘big IT’
The concentration of so much mission-critical technology in the hands of a few large suppliers makes incidents like the Microsoft-CrowdStrike outage all the more dangerous Continue Reading
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News
09 Jul 2024
Tony’s Chocolonely gains Salesforce comfort with Own SaaS backup
Tony’s Chocolonely sometimes lost Salesforce.com data and often hit storage limits, but cloud-to-cloud SaaS backup from Own allows it to easily recover customer data and archive old data Continue Reading
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E-Zine
26 Jan 2016
Beyond India – the emerging outsourcing destinations
In this week’s Computer Weekly, we look at the growing number of offshore alternatives to the dominant outsourcing destination of India and assess their relative merits. We examine how to respond if your organisation is affected by a data breach. And we analyse how virtualisation technology can help improve your disaster recovery strategy. Read the issue now. Continue Reading
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News
25 Jan 2016
Alstom outsources IT transformation to HCL Technologies
Train engineering company Alstom has outsourced its IT to HCL Technologies as part of a five-year transformation project Continue Reading
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News
20 Jan 2016
Bournemouth Council considers bringing IT back in-house
Bournemouth Council could bring IT and other services back in-house to gain more control over its budget and meet tough cost-cutting targets Continue Reading
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News
19 Jan 2016
Cornwall Council transfers 270 staff back in-house as BT deal ends
Cornwall Council’s £160m outsourcing deal with BT has officially come to an end as the council transfers 270 staff back in-house Continue Reading
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News
19 Jan 2016
Offshoring IT services: Beyond the usual suspects
India is the prime location for offshoring IT – but it may not be the best fit for every business, and there are now many alternatives around the world Continue Reading
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News
15 Jan 2016
CIO interview: Kari Saarikoski, Finnair
Finnair is on a digital transformation journey and the airline’s CIO is changing the IT department as it progresses Continue Reading
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News
14 Jan 2016
GMB takes concerns over British Airways IT outsourcing to MPs
Trade union fears that the expansion of IT outsourcing at BA is a risk to security and will see UK jobs disappear Continue Reading
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News
12 Jan 2016
India still top destination for global service delivery
Technological development and changing model for offshore business services and IT could threaten India’s dominance Continue Reading
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E-Zine
22 Dec 2015
Airbus rises to business challenges of IT overhaul
CIOs need need to become top marketers to sell the benefits of IT for digital business initiatives, but only a third of CEOs think their CIOs have the right skills, according to Gartner. Continue Reading
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News
18 Dec 2015
Cisco to create 200 new cloud computing jobs in UK
Networking giant outlines plans to treble the size of the Cisco Meraki team by 2017 Continue Reading
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News
15 Dec 2015
Poundland launches e-commerce Christmas push with Rackspace managed support
Budget retailer has turned to Rackspace to ensure its first foray into online retail can withstand the seasonal rush Continue Reading
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News
15 Dec 2015
Interview: Lebara CTO sets out plans to go all-in on AWS cloud
Lebara was a Europe-centric, single-product telco until the cloud paved the way for it to grow its service portfolio and expand overseas Continue Reading
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News
11 Dec 2015
Case study: Airbus sets out challenges of changing IT supplier
Aircraft manufacturer sets out what it learned from switching IT provider after 12 years of working together Continue Reading
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News
09 Dec 2015
Volvo finance department expands system support beyond Sweden
Volvo Group Treasury has extended an outsourcing agreement with Virtusa to give it the same support response times worldwide Continue Reading
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Feature
07 Dec 2015
How to free your business and staff with self-service
Introducing self-service IT can improve efficiency and hand control to the employee – so long as it’s done right Continue Reading
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News
04 Dec 2015
India’s HCL opens Estonian operation to support Nordic customers
HCL Technologies opens an Estonian delivery centre which will support customers across Europe, including those in the Nordic region Continue Reading
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News
03 Dec 2015
VMware research shines light on volume of UK enterprise data stored overseas
A poll of UK IT decision makers suggests just 37% know exactly where their enterprise data is located Continue Reading
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News
02 Dec 2015
Interview: BT CEO Gavin Patterson
For BT CEO Gavin Patterson, the UKtech50 most influential person in UK IT 2015, the network is a vital tool to balance the demands of a global services business with the responsibility of being the national incumbent telecoms operator Continue Reading
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News
27 Nov 2015
Case study: Tideway uses private cloud to manage London ‘super sewer’ infrastructure
Infrastructure services director explains why Tideway has opted for a managed, private cloud setup to support sewer project Continue Reading
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News
18 Nov 2015
George Soros backs IT services in eastern Europe
George Soros is investing in an IT company that delivers services to global companies from Ukraine Continue Reading
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News
17 Nov 2015
Deutsche Bank signs India’s HCL Technologies for digital services and systems integration
Deutsche Bank is expanding its long-established relationship with IT services supplier HCL Technologies as it forges on with its digital transformation Continue Reading
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News
02 Nov 2015
000Webhost blames PHP exploit for breach of 13.5 million records
Unencrypted passwords for a free web hosting firm were on sale for five months before customers were notified their records had been leaked, according to a security researcher Continue Reading
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News
02 Nov 2015
Hewlett Packard Enterprise: think of us as a startup
As Hewlett Packard Enterprise and HP Inc finally part ways, UK managing director Andy Isherwood shares some insight on what the future holds for the newly minted enterprise business Continue Reading
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News
29 Oct 2015
Met Office's new supercomputer to deliver £2bn of socio-economic benefits
The Met Office aims to realise a range of socio-economic benefits to UK industries thanks to improved forecasting with its new Cray supercomputer Continue Reading
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News
28 Oct 2015
Volvo Group sells Swedish external IT to Indian supplier HCL Technologies
Vehicle manufacturer Volvo Group is selling some of its IT operation in Sweden to Indian supplier HCL Continue Reading
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News
26 Oct 2015
Outsourcing renewals: Where do I source services?
With thousands of IT services contracts coming up for renewal, CIOs should take a careful look at where they source services from Continue Reading
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News
21 Oct 2015
Nationwide Building Society outsources IT infrastructure
Nationwide has outsourced its IT infrastructure to Capgemini for the next five years to bring it up to date for the digital age Continue Reading
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News
19 Oct 2015
HMRC VAT rules cut cloud costs by 20% for NHS and government departments
An HMRC ruling on reclaiming tax on cloud services could drive up the use of off-premise technologies in the public sector Continue Reading
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News
16 Oct 2015
ServiceNow powers Royal Mail multi-sourcing
As part of its £500m IT transformation, Royal Mail has deployed ServiceNow to manage new suppliers Continue Reading
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News
15 Oct 2015
GDS payments platform Gov.uk Pay to start taking real payments
GDS launches beta version of payment system that aims to provide standardised electronic payments for public services Continue Reading
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News
13 Oct 2015
VMware reacts to the cloud and containerisation
At VMworld Europe, VMware restates products and roadmap visions that see it react to the perceived inevitability of the cloud, while also getting a grip on containers Continue Reading
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Feature
09 Oct 2015
EU Data Protection Regulation: What the EC legislation means for cloud providers
With the European Commission's data protection rules set to drop before 2016, take a look at what the changes mean for the cloud and datacentre community Continue Reading
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News
09 Oct 2015
Finnair selects IBM for cloud transformation
Finnish airline outsources IT transformation to IBM as it moves to introduce digital services to customers Continue Reading
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News
03 Oct 2015
What to consider when IT outsourcing contracts come up for renewal
Outsourcing contracts worth billions of pounds come up for renewal over the next few years – but unprecedented industry change complicates the CIO's decision Continue Reading
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News
02 Oct 2015
IT added to list of essential services to protect insolvent companies
Changes to legislation mean IT suppliers can no longer switch off services when a customer in financial trouble is unable to pay Continue Reading
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News
29 Sep 2015
US diplomats warn of economic dangers of scrapping Safe Harbour Agreement
European Court of Justice confirms judgement on the future of the US Safe Harbour Agreement will be made public on 6 October Continue Reading
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News
28 Sep 2015
Apple's Irish datacentre build hit by possible planning permission appeal delay
A "valid appeal" has reportedly been raised in response to Galway County Council's decision to grant conditional planning permission for Apple's Irish datacentre build Continue Reading
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E-Zine
28 Sep 2015
Keeping app pirates at bay
In this week's Computer Weekly, we look at how digital piracy is affecting app developers – and what they can do about it. The man behind the controversial NHS Care.data project has quit – what will it mean for the troubled programme? And we find out how digital disruption is affecting the insurance market. Read the issue now. Continue Reading
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News
23 Sep 2015
BT platforms streamline UCC deployments for Microsoft and Cisco users
BT introduces new cloud unified comms and collaboration clouds to support Microsoft and Cisco environments Continue Reading
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News
22 Sep 2015
Telcos could help drive cloud services into SMEs, says report
A study commissioned by cloud services marketplaces provider BCSG says telcos are a natural route to market for SME cloud services Continue Reading
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E-Zine
21 Sep 2015
How cloud technology helps kittens
In this week's Computer Weekly, we talk to the CIO at the UK's leading animal charity, the RSPCA, about how her cloud-first strategy is helping animal welfare. Microsoft is ending support for older version of Internet Explorer – we assess the implications. And we ask the experts about the best practice in mobile security. Read the issue now. Continue Reading
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News
10 Sep 2015
UK CIOs lament lack of IT support for cloud services
Research from ElasticHosts suggests most cloud users are unhappy with the level of tech support they receive from their providers Continue Reading
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Feature
03 Sep 2015
Why Pegasystems' CEO, Alan Trefler, has learned to think smaller
Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading
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News
18 Aug 2015
Cloud storage service Wuala to close in November
Seagate-owned cloud storage player confirms its closure and gives users three months' notice to remove their data from its servers Continue Reading
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News
11 Aug 2015
Hootsuite moves social media management toolkit to IBM Softlayer cloud
Social media management dashboard maker shifts App Directory to IBM cloud Continue Reading
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Feature
11 Aug 2015
Case study: Open University uses Microsoft Azure to create course content clearance hub
The Open University recently scooped the award for Best Cloud Project at the CW European User Awards, and here's why Continue Reading
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News
05 Aug 2015
Court rules Tata Consultancy Services did not discriminate against UK man
After a year of legal wranglings, a UK tribunal has ruled that Indian IT service provider TCS did not discriminate against a UK man seeking employment with it Continue Reading
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News
04 Aug 2015
Outsourcing hits record levels in Europe
Outsourcing activity in Europe recovers after a lull in the lead up to the UK general election, with more contracts than ever before Continue Reading
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News
30 Jul 2015
BT Group's first-quarter results buoyed by superfast broadband and mobile demand
BT Group's first-quarter results highlight successes in superfast broadband and mobile divisions, but analyst warns of challenging times to come Continue Reading
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News
02 Jul 2015
How Deutsche Telekom plans to challenge AWS and Google in the cloud
German telco Deutsche Telekom wants to evolve into the public cloud and plans to beat sector giants such as Amazon and Google at their own game Continue Reading
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News
02 Jul 2015
Metropolitan Police picks Innopsis to lead network procurement
London’s Metropolitan Police Service signs public-sector networking association Innopsis to lead engagement on network procurement Continue Reading
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News
02 Jul 2015
Accenture uses Avanade cloud for NHSmail
Accenture to deploy a cloud-based email system for NHS staff using a combination of Microsoft software and Avanade cloud technology Continue Reading
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News
01 Jul 2015
Post Office signs IBM for IT overhaul
MP James Bridgen reveals the Post Office intends to outsource an IT transformation to IBM as part of its drive to serve customers using modern technology Continue Reading
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News
30 Jun 2015
Top suppliers as UK software and services market approaches £50bn
The top five software and IT services firms in the UK are Capita, HP, IBM, Capgemini and Accenture, according to the latest figures from TechMarketView Continue Reading
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News
10 Jun 2015
OnApp helps small public cloud firms take on AWS, Google and Microsoft
The OnApp Federation marketplace will help smaller firms compete more effectively with the public cloud giants, it is claimed Continue Reading
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News
03 Jun 2015
VMware puts network virtualisation to work in McAfee environments
VMware announces an integrated system to automate distribution and enforcement of McAfee’s network security platform using its NSX network virtualisation system Continue Reading
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News
03 Jun 2015
Sourcing must adapt to digital business goals, says Gartner
Businesses need to change their sourcing strategies if they are to keep pace with the digital revolution, says analyst organisation Gartner Continue Reading
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Guide
28 May 2015
Using green computing for improving energy efficiency guide
Green computing is no longer just a white-wash expression, as government schemes like the Carbon Reduction Commitment (CRC) scheme, the Climate Change Agreement (CCA) or the European Union Emission Trading Scheme (EU ETS), are encouraging companies to revaluate their use of IT resources. Finding new ways of improving energy efficiency is no longer a boardroom discussion, but a reality for many UK businesses. This guide has been designed to help you improve overall energy efficiency, within the IT department, and implement the right green technology for your business. This green technology guide covers green computing, government legislation and energy efficiency. Continue Reading
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News
27 May 2015
CIF cloud certification scheme wins European Commission's backing
Cloud Industry Forum's Code of Practice has been added to European list of trusted certification schemes Continue Reading
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News
26 May 2015
EMC plots managed cloud push with $1.2bn deal to acquire Virtustream
Storage giant claims latest purchase will reinforce its hybrid cloud proposition for enterprises Continue Reading
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News
20 May 2015
Government cloud adoption hit by ongoing legacy tech investments
IT supplier Eduserv wants government departments banned from investing in legacy tech to drive up cloud adoption Continue Reading
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News
19 May 2015
Vodafone returns to quarterly revenue growth
A minute rise in quarterly sales gives mobile network operator Vodafone hope that its financial situation is now stabilising Continue Reading
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News
19 May 2015
Google slashes public cloud prices to undercut rivals
Google cuts cost of its public cloud services to pass on hardware savings in line with Moore's Law Continue Reading
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News
12 May 2015
Former nurse’s career blighted after blowing whistle on IT problems
Southwark's continuing care database included names of patients who had been dead for several years, a tribunal is told Continue Reading
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News
11 May 2015
PSNGB rebrands to drive information sharing across PSN
PSNGB, the trade association set up to promote the Public Services Network, rebrands itself as Innopsis and says its work is far from over Continue Reading
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News
08 May 2015
EMC predicts return to double-digit sales growth
Storage giant's EMEA chief claims downbeat first quarter results are as bad as things will get for EMC, and that normal service will soon resume Continue Reading
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News
07 May 2015
Manila breaks India top six in outsourcing index
The Philippines challenges India as a destination for outsourcing in Tholons Top 100 report Continue Reading
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News
28 Apr 2015
Brewer Marston’s ISP upgrades core network with SSE
Marston’s house networking unit Marston’s Telecoms rolls out a resilient nationwide network to accommodate demand for its managed services offering Continue Reading
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Feature
24 Apr 2015
Datacentre PUE: Who's keeping score?
With datacentre operators under increased competitive pressure to cut their PUE scores, are their ratings really all they seem? Continue Reading
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News
20 Apr 2015
ISG blames UK general election for fall in outsourcing value
A lull in UK outsourcing activity in the run-up to the election caused a 25% drop in spending across the Emea region in Q1 2015, claims ISG Continue Reading
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News
17 Apr 2015
Accenture chosen to run NHS email service
The NHS email service is to be provided by Accenture, after the IT services firm was announced as the preferred bidder by HSCIC Continue Reading
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News
14 Apr 2015
Rio Tinto to put IT systems in the cloud
Mining giant Rio Tinto is moving IT systems into the public cloud as part of a transformation agreement with Accenture Continue Reading
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News
09 Apr 2015
Indian outsourcing is booming in the Nordic countries
Headlines about Indian IT service providers securing high-profile outsourcing deals in the Nordics have become commonplace Continue Reading
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News
02 Apr 2015
Foods manufacturer ConAgra expects to save $5m a year with data analytics
Food manufacturer ConAgra Foods is using data analytics technology to improve how it makes decisions about hiring and deploying its workforce Continue Reading
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News
31 Mar 2015
Brecon Beacons National Park soups up staff comms with Unify
Brecon Beacons National Park Authority deploys Unify’s OpenScape voice technology to keep remote staff and home workers in touch Continue Reading
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News
31 Mar 2015
Interoute bags private equity funding to support datacentre growth
Cloud services giant plans to use private equity funding to support its M&A activity and push ahead with its datacentre growth plans Continue Reading
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News
27 Mar 2015
Talk Talk moves HR systems to cloud
Managers now have accurate information on their workforce numbers, salary and overtime costs Continue Reading
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News
20 Mar 2015
Information Commissioner's Office calls for transparent public sector outsourcing
For greater transparency, public sector buyers and suppliers should be open about their dealings before signing contracts, says ICO Continue Reading
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News
19 Mar 2015
Government creates Crown Hosting venture with Ark Data Centres
Cabinet Office signs seven-year joint venture agreement with Ark Data Centres to create Crown Hosting Service Continue Reading
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News
17 Mar 2015
TNT outsources IT infrastructure to HP cloud
International logistics firm TNT has outsourced its IT infrastructure to Hewlett Packard (HP) in a six-year deal that will see it move to the cloud Continue Reading
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News
11 Mar 2015
Tieto’s Taneli Tikka brings startup drive to industrial internet business
Taneli Tikka has an unusual job description as the head of industrial internet at Tieto Corporation Continue Reading
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News
09 Mar 2015
US cyber crime indictment prompts calls for zero tolerance
A newly-revealed US indictment of three suspected cyber criminals has prompted a call for zero tolerance for cyber intrusions Continue Reading
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News
06 Mar 2015
Procurement guidelines saved government £91m in 2014, says Cabinet Office minister Francis Maude
The government made £91m savings in 2014 with “militant” guidelines around procurement, says Cabinet Office minister Francis Maude Continue Reading
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E-Zine
03 Mar 2015
CW Europe – March 2015 Edition
This issue of CW Europe explores how Neelie Kroes, who became the Netherlands Special Envoy for Startups at the beginning of 2015, is embarking on a new mission for startups in the Netherlands and the work she is leading via Startup Delta. Continue Reading
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E-Zine
02 Mar 2015
Food giant acts fast on lean IT
In this week's Computer Weekly, we talk to the CIO from food giant Iglo – owner of Birds Eye – about how to work with outsourcers to keep IT lean and agile. We examine microservices, an important emerging trend in systems architecture. And we look into the issues around hybrid cloud storage. Read the issue now. Continue Reading
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News
16 Feb 2015
Infosys acquires Panaya for automation
Infosys continues its move to non-linear business models through the acquisition of US automation software maker Panaya for $200m Continue Reading
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News
06 Feb 2015
Kellogg's outsources digital marketing to Indian supplier
Food giant Kellogg's outsources the management of its digital marketing platform to Indian IT services firm Mindtree Continue Reading
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News
05 Feb 2015
Newport to get resilient fibre ring for community safety projects
As part of a wide-reaching regeneration plan, Newport City Council deploys resilient fibre optic network to support community safety Continue Reading
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Feature
04 Feb 2015
Cloud storage: The top five things that go wrong – and how to avoid them
Cloud storage provides cost savings and ease of management, but there are pitfalls – and here are the top five things that can go wrong Continue Reading
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News
20 Jan 2015
Virgin Atlantic Airways outsources digital transformation to Tata Consultancy Services
Virgin Atlantic Airways (VAA) outsources IT to Indian services giant Tata Consultancy Services as the airline creates digital services for customers Continue Reading
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News
19 Jan 2015
Microsoft Azure had more downtime in 2014 than main cloud rivals
Microsoft Azure suffered more downtime than its main rivals in 2014, according to detailed analysis Continue Reading
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News
15 Jan 2015
Amatis Networks waves goodbye to LUN woes and deploys Tintri hybrid flash
Managed service provider Amatis Networks deploys Tintri hybrid flash to slash latency and cut time-consuming LUN storage management overheads Continue Reading
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News
09 Jan 2015
IBM still a bellwether despite industry departure from traditional IT services
Reports that IBM is reducing its offshore workforce are the result of cloud computing, automation and artificial intelligence Continue Reading
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News
19 Dec 2014
Accenture and BT to battle for NHS email contract
The NHS has shortlisted two suppliers for its email system, with BT and Accenture still in the mix Continue Reading
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News
17 Dec 2014
Cabinet Office begins procurement for next stage of Gov.uk Verify
The Cabinet Office has submitted a tender notice for a £150m three-year framework for the provision of identity assurance services Continue Reading
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News
28 Nov 2014
CGI secures communications between pilots and air traffic control
Satellite communications firm Inmarsat has outsourced the provision of security IT and services to CGI Continue Reading
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News
26 Nov 2014
HP results disappoint ahead of split
HP has announced disappointing fourth-quarter earnings ahead of the company’s planned split aimed at reversing its recent decline Continue Reading
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News
24 Nov 2014
Mature Indian offshore IT services firms take larger chunk of market as US giants collapse
Indian IT services firms increased their share of UK private sector IT and BPO contracts from 4% to 25% in a five-year period Continue Reading
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News
21 Nov 2014
EDF extends IT outsourcing contract with Capgemini
Utilities company EDF Energy has extended its IT outsourcing contract with Capgemini by another two years Continue Reading
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News
19 Nov 2014
UK government failing to break large service providers’ dominance
Large UK service providers are strengthening their grip on the public sector purse, despite efforts by the government to contract to more suppliers Continue Reading