IT news in your industry sector

More than 1,000 subpostmasters could have used second faulty Post Office system

More than 1,000 subpostmasters could have used a previous faulty computer system in their branches as more people come forward with information following Post Office scandal TV drama Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

A decade after breaking HMRC’s Aspire deal, the Post Office scandal exposes glaring similarities

HM Revenue & Customs finally broke from its £800m a year Aspire contract in 2016 - and the reasons have parallels with the Post Office scandal. Will government ever learn? Continue Reading

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• Louise McCarthy

Amazon defends facial-recognition tech sale to FBI despite moratorium

The FBI has confirmed it is using Amazon’s Rekognition image and video analysis software, but Amazon says it is ‘false’ to suggest this violates the company’s self-imposed moratorium on selling facial-recognition technology to US police Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

MoD ethical hacking programme expands after initial success

The Ministry of Defence has expanded the scope of its defensive security partnership with HackerOne Continue Reading

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• Alex Scroxton, Security Editor

Europe carves out niche in quantum computing

As the US, China and Europe accelerate investment in quantum computing, Europe is beginning to develop its own unique position in the fledgling global ecosystem Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Why open data is needed in the battle to address homelessness

Centrepoint needed to send FOIs to more than 300 local authorities in England to access required information Continue Reading

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• Cliff Saran, Managing Editor

Executive alleged to be behind EncroChat encrypted phone network arrested

A businessman allegedly behind EncroChat, an encrypted phone network that was used by organised crime groups, has been extradited from the Dominican Republic to France Continue Reading

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• Bill Goodwin, Computer Weekly

University Hospital of Wales launches digital cardiology test requests

The Cardiff-based hospital is switching from a paper-based system to a digital service, which is integrated into the Welsh Clinical Portal Continue Reading

By

• Lis Evenstad

NCSC warns CNI operators over ‘living-off-the-land’ attacks

Malicious, state-backed actors may well be lurking in the UK’s most critical networks right now, and their operators may not even know until it is too late, warn the NCSC and its partners Continue Reading

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• Alex Scroxton, Security Editor

Dozens of surveillance companies are supplying spyware to governments, says Google

Google’s Threat Analysis Group has identified 40 companies involved in selling and supplying security exploits and spyware services to governments Continue Reading

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• Bill Goodwin, Computer Weekly

Security Think Tank: The phishing forecast for 2024

Egress' Jack Chapman and James Dyer explore how phishing attacks are set to grow in their scope and sophistication this year, with generative AI playing a big role Continue Reading

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• Jack Chapman and James Dyer

The challenges of open source in government

Public sector bodies may find their policy decisions are stymied due to the inflexibility of the software they deploy. Is open source the answer? Continue Reading

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• Cliff Saran, Managing Editor

Government reaffirms commitment to hold off on AI laws

The UK government reaffirming its commitment hold off on artificial intelligence legislation has been received positively by industry for balancing innovation and safety Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

South Staffs Water faces group action over Clop ransomware attack

South Staffordshire Plc, the parent company of South Staffordshire and Cambridge Water, is facing legal action from customers whose data was compromised in a 2022 Clop ransomware attack Continue Reading

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• Alex Scroxton, Security Editor

AI ID specialist Onfido in talks to be bought by Entrust

UK-based cyber unicorn Onfido agrees to enter talks to be acquired by Entrust Continue Reading

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• Alex Scroxton, Security Editor

Government funds two semiconductor centres

So-called information knowledge centres in Bristol and Southampton are each receiving £11m Continue Reading

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• Cliff Saran, Managing Editor

UK’s McPartland Cyber Review to probe trust in technology

The UK government has launched a cyber security review that will investigate how best to give businesses the confidence they need to use new technologies Continue Reading

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• Alex Scroxton, Security Editor

UK government responds to AI whitepaper consultation

The UK government is considering introducing binding legal requirements for companies developing the most powerful AI systems, and has outlined a range of funding to realise the ambitions of its ‘pro-innovation’ framework for artificial intelligence Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

Inquiry to explore cyber risk to Sunak-Starmer showdown

The UK’s Joint Committee on National Security Strategy is opening an inquiry into securing the democratic process ahead of the next general election Continue Reading

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• Alex Scroxton, Security Editor

UK and France push for international agreement on spyware

The UK and France are hosting diplomats, big tech companies and civil society groups, in a two-day conference in London targeting the proliferation of spyware tools and ‘hackers for hire’ Continue Reading

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• Bill Goodwin, Computer Weekly

CIO interview: Stuart Birrell, chief data and information officer, EasyJet

The short-haul airline fills an aircraft every 10 seconds through its e-commerce operation – all while transforming its booking systems and migrating its IT estate to the cloud Continue Reading

By

• Bryan Glick, Editor in chief

Post Office scandal: Phase four’s rogues’ gallery

Phase four of the public inquiry into the Post Office Horizon IT scandal revealed ‘a parade of liars, bullies, amnesiacs and arrogant individuals’ that made up the teams investigating and prosecuting subpostmasters Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Resetting digital government

After years of trying to digitally transform the public sector, with varying degrees of success, could a change of government finally herald a new and better approach? Continue Reading

By

• Jerry Fishenden, Philip Sinclair, Paul Waller

Generative AI – an early adopter’s experience

In this week’s Computer Weekly, as IT leaders start to implement GenAI in their organisations, we look at the experiences of one early adopter. Our latest buyer’s guide examines the key security trends for 2024. And Microsoft’s head of identity talks about a future without passwords. Read the issue now. Continue Reading

Blackbaud blasted for failing to prevent customer breaches

A supply chain attack at software supplier Blackbaud in 2020 saw data on multiple UK organisations compromised. The US authorities are now taking steps to ensure it can’t happen again Continue Reading

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• Alex Scroxton, Security Editor

US sanctions Iranians behind CNI cyber attacks

US government issues new sanctions against six Iranians suspected of being behind a series of cyber attacks targeting critical national infrastructure, notably water supply systems Continue Reading

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• Alex Scroxton, Security Editor

UK quantum initiatives get funding boost

Government funds new initiatives to drive quantum computing opportunities across the public sector Continue Reading

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• Cliff Saran, Managing Editor

‘People are now listening,' Post Office inquiry told as latest phase ends

The latest phase of the public inquiry into the widest miscarriage of justice in modern UK history – the Post Office Horizon IT scandal – closes with a bang Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

UK police facial recognition explained: What you need to know

In this essential guide, Computer Weekly looks at the use of facial recognition technology by UK police forces, including the points of contention around its deployment so far and where it’s heading next Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

Why government IT needs a better approach to budgeting

Defra minister, Mark Spencer was recently asked to give an update to how the Department for Environment, Food and Rural Affairs (Defra) is coping with its plans to renew ageing IT systems. The ... Continue Reading

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• Cliff Saran, Managing Editor

Welsh workers’ AI experiences shaped by uneven power dynamics

Workers in Wales are being negatively affected by the unregulated introduction of artificial intelligence into workplaces due to asymmetric power dynamics Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

UK ranks third in OECD Digital Government Index

The UK has dropped from overall second to third place in the international digital government survey, but fails to feature in the top 10 countries when it comes to having a data-driven public sector Continue Reading

By

• Lis Evenstad

Defra legacy IT: 180 applications refreshed, over 1,500 remain

The Department for Environment, Food and Rural Affairs has a 10-year plan to update technology. So far, 180 have been replaced or updated Continue Reading

By

• Cliff Saran, Managing Editor

Crew Clothing head of IT: ‘The projects don’t stop’

Crew Clothing parted ways with its senior leadership team in 2023, but there is a clear roadmap in place for technology transformation – and it doesn’t involve an ERP system Continue Reading

By

• Ben Sillitoe

UK government signs AI, science and innovation deals with Canada

The agreements will see the two countries collaborate on AI compute – a development component of artificial intelligence – and work together on technology innovations such as quantum and semiconductors Continue Reading

By

• Lis Evenstad

Government ‘dragging it out’ by refusing to share knowledge of Post Office trial ‘delaying tactic’

Subpostmasters will have to wait to find out if the government knew of the Post Office’s plan to derail group litigation order, by trying to push managing judge out Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Aviva signs 15-year contract with Indian IT giant

Tata Consultancy Services continues to make large gains in the UK life insurance and pensions sector Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Seagate uses HAMR to hit 30TB in Exos hard drives

HDD giant Seagate unveils 30TB Exos drives with higher areal density, aimed at hyperscaler customers, with products at 50TB promised for 2028 in its roadmap Continue Reading

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• Antony Adshead, Storage Editor

Retail’s Big Show: Reporting from the retail technology front line

What themes will we be seeing in the retail tech space over the next year according to the 2024 National Retail Federation’s Big Show? Continue Reading

By

• Glynn Davis

We need backup! Pennsylvania police data loss shows why

Police evidence systems data was lost during ‘routine maintenance’, with human error blamed – the case clearly illustrates why data protection can’t be left to chance Continue Reading

By

• Antony Adshead, Storage Editor

Pre-Horizon users contacting lawyers as more Post Office IT horror stories emerge

Lawyer says there is no reason to believe the Post Office treated unexplained shortfalls on systems prior to Horizon any differently to the way it dealt with unexplained Horizon shortfalls Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Russian IT sector still under serious pressure

Russian IT sector faces challenges on multiple fronts as Western sanctions widen Continue Reading

By

• Computer Weekly correspondent

French TV giant sticks with Dell NAS for channel upgrade

TF1 has the biggest market share in French TV, but plans for more. It has upgraded from Isilon to PowerScale scale-out NAS and saved 42% in energy costs, halving rackspace use Continue Reading

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• Yann Serra, LeMagIT
• Antony Adshead, Storage Editor

Proposed changes to investment thresholds highlights lack of funding diversity

The government is introducing a law to raise the income threshold for potential angel investors, potentially making it harder for people from underrepresented groups to fund startups Continue Reading

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• Clare McDonald, Business Editor

Lords question legality of police facial recognition

Lords committee ‘deeply concerned’ about the rapid expansion of live facial recognition by UK police, which it says is progressing without any real oversight or accountability Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

MP demands answers from government minister over second faulty Post Office IT system

Kevan Jones MP highlighted evidence of injustices caused by a computer system used in Post Office branches prior to the introduction of the controversial Horizon system. Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

GenAI tools ‘could not exist’ if firms are made to pay copyright

AI firm Anthropic hits out at copyright lawsuit filed by music publishers, claiming the content ingested into its models falls under ‘fair use’ and that any licensing regime would be too complex and costly Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

Akira ransomware gang claims Lush cyber attack

The Akira ransomware gang claims to have stolen over 100GB of data from cosmetics manufacturer and retailer Lush Continue Reading

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• Alex Scroxton, Security Editor

Lawyers carry on Post Office appeals amid uncertainty over government plan to overturn en masse

Lawyers supporting former subpostmasters said they will continue appealing convictions as normal despite government plan to exonerate hundreds in one go Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK government consults on age verification tech in alcohol sales

The government has said it wants to allow the use of digital identities and various age-verification technologies in alcohol sales Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Expert IT witness outsmarted an ‘aggressive’ Post Office to get to truth after inspection ‘madness’

The Post Office’s attempts to protect the Horizon system are well known, in light of the public inquiry and a recent TV drama, but Computer Weekly can reveal how an IT expert was treated during his investigation of Horizon Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

The race to regulate AI: 2024 unpacked

EU’s AI Act is set to become ‘gold standard’ of AI regulation. Will other countries adopt the same high standards or like the UK opt for a light touch in favour of growth and investment? Continue Reading

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• Jamie Rowlands and Angus Milne, Haseltine Lake Kempner

Bugcrowd sees surge in vulnerability submissions, led by public sector

Crowdsourced vulnerability disclosure and bug bounty platform Bugcrowd says it saw a 151% uptick in submissions related to government and public sector organisations in 2023 Continue Reading

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• Alex Scroxton, Security Editor

DSIT unveils forum to drive AI adoption in UK businesses

UK government launches AI Opportunity Forum with tech and business chiefs to help firms drive up UK productivity through AI Continue Reading

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• Cliff Saran, Managing Editor

Tony Blair Institute calls for creation of NHS Data Trust

The NHS would have a majority stake in the data trust, with additional investment from private sector companies, harnessing anonymised data as a competitive asset, proposes the think thank Continue Reading

By

• Lis Evenstad

Civil Service must embrace innovation, says Cabinet Office minister

John Glen sets out plans for Civil Service reform, highlighting a focus on technology and innovation, as he plans to ‘crack the productivity puzzle’ in government Continue Reading

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• Lis Evenstad

Cloud is not always the answer: Five reasons why

We look at why the cloud is not always the best choice, including for reasons of cost, application suitability, management, data protection and the needs of the business Continue Reading

By

• Stephen Pritchard

WebKit vulnerability sparks Apple’s first major security update of 2024

A zero-day in the open source WebKit browser engine that powers Safari has sparked Apple’s first major patch roll-out of the new year Continue Reading

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• Alex Scroxton, Security Editor

IR35: Contractors call for off-payroll rules to be scrapped in Spring Budget 2024

A survey of 900 contractors by insurance provider Qdos found that two-thirds want the government to consider scrapping the IR35 rules in the next Budget, which is due to take place in March 2024 Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Southern Water confirms cyber attack after Black Basta claims

Southern Water, which supplies millions of customers in southeast England, has confirmed it has fallen victim to a cyber attack, although its services appear to be running normally Continue Reading

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• Alex Scroxton, Security Editor

AI will heighten global ransomware threat, says NCSC

The benefits of artificial intelligence to cyber criminals being well-known, the NCSC now assesses it’s likely AI will soon be widely used to enhance ransomware attacks Continue Reading

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• Alex Scroxton, Security Editor

Salesforce’s bug bounty programme paid out $3m in 2023

Ethical hackers disclosed more than 4,000 vulnerabilities to Salesforce last year through its bug bounty programme, and received over $3m in rewards Continue Reading

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• Alex Scroxton, Security Editor

Committee chair asks minister to back ‘Mr Bates clause’ in Post Office compensation legislation

Select committee chair wants guarantees on financial redress for subpostmasters that suffered in the Horizon scandal Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Podcast: Storage and compliance outlook for 2024

Interesting times ahead in 2024 as we talk to Mathieu Gorge, CEO of Vigitrust, about updates to EU regs, PCI, NIST, post-Brexit divergence and 60 national elections across the globe Continue Reading

By

• Antony Adshead, Storage Editor

NVM Express boosts computational storage standards

New command sets allow for computational storage with NVMe flash and includes frameworks to allow local memory usage in processing workloads on storage hardware Continue Reading

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• Antony Adshead, Storage Editor

Treat cyber risk like financial or legal issue, says UK government

UK government and NCSC launch proposed code of practice on cyber security governance to help directors and business leaders toughen their defences Continue Reading

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• Alex Scroxton, Security Editor

Leak of 26 billion records may prove to be ‘mother of all breaches’

The discovery of a dataset comprising 26 billion stolen records may prove to be record-breaking in both its size and the danger it poses to ordinary people Continue Reading

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• Alex Scroxton, Security Editor

UN chief blasts AI companies for reckless pursuit of profit

The United Nations general secretary has blasted technology companies and governments for pursuing their own narrow interests in artificial intelligence without any consideration of the common good, as part of wider call to reform global governance Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

SEC bitcoin hack was result of SIM-swapping

A cyber attack on the US financial regulator earlier in January 2024 occurred after hackers took over one of its mobile phone accounts in a so-called SIM-swapping attack Continue Reading

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• Alex Scroxton, Security Editor

Davos 2024: AI disinformation tops global risks

In this week’s Computer Weekly, AI-generated disinformation and misinformation will be the top risks for businesses, governments and the public over the next two years, according to the World Economic Forum. Intel’s CTO discusses the chip maker’s plans for the European market. And we examine the dearth of digital skills among elected officials. Read the issue now. Continue Reading

SolarWinds hackers attack Microsoft in apparent recon mission

Russian-backed threat actor behind infamous 2020 SolarWinds Sunburst intrusion hacked into Microsoft’s systems, apparently in an attempt to get hold of intel on themselves Continue Reading

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• Alex Scroxton, Security Editor

PAC calls on MoD to fix inventory management IT

The Public Accounts Committee is concerned that the ageing and fragmented IT systems used in the MoD’s inventory management puts front-line forces at significant risk Continue Reading

By

• Lis Evenstad

Fujitsu agrees to support former subpostmasters’ families beyond financial redress

Fujitsu will meet with victims of the Post Office scandal and their representatives to discuss what the IT giant can do for them beyond financial redress Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Chat control: Tech companies warn ministers over EU encryption plans

Tech companies have written to EU ministers to urge them to back the European Parliament, rather than the European Commission, over proposed regulations to police child abuse Continue Reading

By

• Bill Goodwin, Computer Weekly

Urgent question asks which ministers knew of Post Office’s shocking plan to remove judge

Labour peer uses urgent question to uncover who, if anyone, in government was aware of the Post Office’s attempts to remove judge as it became clear it was losing Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Stellar Lifestyle opens high-tech retail space

The Hive 2.0 retail space in Esplanade Xchange uses AI and robots to enable self-checkout, prepare and serve beverages, and deliver items to offices in a nearby building Continue Reading

By

• Aaron Tan, Informa TechTarget

ICO prompts confusion over police cloud legality

The UK data regulator has suggested that, despite major data protection concerns, it is likely to greenlight police cloud deployments because of an information-sharing agreement with the US government Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Unilever provides recipe support to blind and partially sighted shoppers

Accessible QR codes and an app from Be My Eyes link shoppers direct to Unilever customer support Continue Reading

By

• Cliff Saran, Managing Editor

MPs flag similarities between HMRC's treatment of Loan Charge contractors and Post Office scandal

The fallout from HMRC's controversial disguised remuneration clampdown, the Loan Charge policy, has been likened to the Post Office Horizon scandal during a House of Commons debate Continue Reading

By

• Caroline Donnelly, Datacentre Editor

Fujitsu boss admits to missed opportunities to prevent miscarriages of justice

Concerns of an expert witness in subpostmaster trials were ignored by Fujitsu Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Neighbouring Kent councils hit by simultaneous cyber attacks

Canterbury, Dover and Thanet Councils in Kent have all been struck by simultaneous cyber attacks knocking systems offline, with indications of a link between all three Continue Reading

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• Alex Scroxton, Security Editor

Cabinet Office publishes 10-point generative AI guidance

Cabinet Office’s framework, which will evolve as the technology moves forward, sets out 10 principles for the government's use of generative AI systems Continue Reading

By

• Cliff Saran, Managing Editor

Fujitsu boss describes Post Office behaviour as 'shameful and appalling'

The UK head of Fujitsu said he does not know why the Post Office did not reveal information about Horizon software errors to defendants during prosecutions Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Anger sparked by TV drama forces Fujitsu to put public sector contract bidding on hold

It is not just the UK government that has been forced to act quickly amid public anger, as a wounded Fujitsu stalls government contract bidding Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

PSTN switch-off threatens access to adult social care services

The Public Switched Telephone Network switch-off is threatening vulnerable Londoners access to adult social care and other vital services, as councils are left to manage the cost without financial support from the centre, says London chief digital officer Theo Blackwell Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

More than 900 subpostmaster convictions wouldn’t have happened without Post Office-backed law change

IT expert says it cannot be the case that computer evidence is treated as accurate in court, without investigation into surrounding circumstances Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

AI will create a thousand Post Office scandals

Critical computing expert Dan McQuillan weighs in on the proliferation of artificial intelligence throughout the public sector and the potential this opens up for a slew of new IT scandals Continue Reading

By

• Dan McQuillan

Tech firms: Investigatory Powers review will undermine privacy of UK citizens

Trade group TechUK argues in a briefing sent to the Home Office that proposed amendments to the Investigatory Powers Bill could have a far-reaching impact on privacy and security Continue Reading

By

• Bill Goodwin, Computer Weekly

NCSC invites security pros to join the big leagues

The NCSC is inviting security pros from across the UK to sign up to work with its experts on an intelligence-sharing initiative Continue Reading

By

• Alex Scroxton, Security Editor

Biometric revolution in IAM: The future of authentication

The IAM landscape is experiencing profound change thanks to the advent of biometrics. Learn about the latest advantages and key benefits of biometrics in identity Continue Reading

By

• Isla Sibanda

Cloud-to-cloud backup: What it is and why you (probably) need it

Basic cloud data protection is just not enough. Several loopholes leave business data vulnerable and that means additional cloud-to-cloud backup should be seriously considered Continue Reading

By

• Stephen Pritchard

The Security Interviews: Rebecca Taylor, SecureWorks Counter Threat Unit

In October 2023, Rebecca Taylor of the SecureWorks Counter Threat Unit was recognised at the annual Security Serious Unsung Heroes Awards for her work. Computer Weekly caught up with her to talk mentoring, cyber career development and diversity Continue Reading

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• Alex Scroxton, Security Editor

Victims of 2023 Capita data breaches head to High Court

More than 5,000 people impacted by data breaches arising from two cyber incidents affecting outsourcer Capita have joined a group action lawsuit Continue Reading

By

• Alex Scroxton, Security Editor

Michelle Donelan aims high on tech innovation growth

The science, innovation and technology secretary wants the UK to match US VC investment as a proportion of GDP Continue Reading

By

• Cliff Saran, Managing Editor

2024: The year Generative AI is let out of its cage  

Instead of worrying about AI taking over their jobs perhaps people should wonder if their work will be taken over by a new starter who knows how to use AI.   Continue Reading

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• By Peter van der Putten, Director AI Lab, Pegasystems

Paula Vennells fails to practice what she preaches in Post Office scandal

Reverend Richard Coles tells Computer Weekly how a recent ITV drama ‘moved and enraged’ a public that had missed the unfolding of the biggest miscarriage of justice in modern history, in front of their noses Continue Reading

By

• Reverend Richard Coles

Fujitsu ‘morally obliged’ to contribute to subpostmaster financial redress amid ‘insane’ delays

Fujitsu has apologised for its role on the Post Office scandal and said it is ‘morally obliged’ to contribute to the financial redress of victims Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Republic of Ireland publishes progress update on digital strategy

Update reveals 2.3 million people in Ireland now have MyGovID accounts, and the Irish government plans to launch a new digital portal for businesses, as well as establishing an AI advisory council imminently Continue Reading

By

• Lis Evenstad

NAO head calls for clean data and modern government IT

Better IT procurement, better IT systems and better data are among the recommendations Gareth Davies is giving to Parliament Continue Reading

By

• Cliff Saran, Managing Editor

The human toll of ransomware: how IT pros suffer during incidents

Any ransomware attack causes significant challenges for a business or organisation going through such incident. But ransomware attacks also have tremendous impact on the staff – especially IT teams – working on mitigating the attack’s effect Continue Reading

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• Pia Hüsch, Jamie MacColl and Gareth Mott