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February 2017

E-government benchmark 2016

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The results of the latest e-government benchmark show a cautious acceleration of e-government implementation in Europe.

Table Of Contents

  • The UK finished second for mobile readiness of its e-gov services, just behind Iceland – and not for the first time.
  • The UK performed well in user centricity and cross-border mobility.
  • The limited roll-out of the government’s Gov.UK Verify authentication system for e-government services is holding the country back.

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