John Harris, chief technology officer, Aimia
For many years, the typical governance model for IT departments was “command and control”, locking down infrastructure and controlling access. But that time is over – with cloud, BYOD, and other digital technologies, the inexorable rise of “shadow IT” raises questions over the future role of the IT department and the CIO. Tech-savvy users now feel confident enough to bypass the IT team and make their own purchasing decisions. In this CW500 Club video, John Harris, chief technology officer, Aimia, talks to Computer Weekly editor in chief Bryan Glick about the challenges of IT governance in an era of shadow IT.