IT management

NHS to extend use of AI to cut waiting times and missed appointments

Following a pilot of AI software predicting likely missed appointments at Mid and South Essex NHS Foundation Trust, 10 further trusts will deploy the system Continue Reading

By

• Lis Evenstad

Making IT sustainability more objective and actionable

I’ve heard a lot of pitches from technology companies on how they can help customers achieve their sustainability goals, and many of these follow a familiar pattern. They start with the global ... Continue Reading

By

• Dale Vile, Freeform Dynamics

Controversial Post Office Capture software was completely rewritten in 1994

MP demands that the Post Office put effort into fully explaining the development and use of error-prone software used before Horizon in the 1990s Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Practical strategies for shadow IT management

Employees might believe that they need tools beyond the organization's scope. Learn how CIOs and their teams can properly manage shadow IT to avoid unnecessary risk. Continue Reading

By

• Paul Kirvan

Home Office plans to give UK police forces auto-redaction technology

The department has funded a market review of redaction tools and aims to deliver AI-powered automated redaction tools to the police as quickly as possible Continue Reading

By

• Lis Evenstad

MPs will attempt to amend law on overturning Post Office scandal convictions

Business and trade select committee chair says the job is not done with legislation to overturn wrongful subpostmaster convictions and provide financial redress Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Children of Post Office victims to hold Fujitsu boss to his word

The children of victims of the Post Office scandal have formed a group that will hold Fujitsu’s European boss to his promise of support Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

US authorities move a step closer to banning TikTok

Lawmakers in Washington DC have moved a step closer to enacting a broad national ban on controversial video app TikTok in the US, with global ramifications Continue Reading

By

• Alex Scroxton, Security Editor

Microsoft AI-powered cyber service to go live in April

After a year being previewed by beta customers, Microsoft’s much vaunted Copilot for Security service is about to go on general release, promising time savings and improved accuracy for hard-pressed security pros Continue Reading

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• Alex Scroxton, Security Editor

British Library opens up over ransomware attack to help others

The British Library has opted for full transparency after experiencing a devastating ransomware attack, publishing details of the intrusion, its response and the lessons it has learned Continue Reading

By

• Alex Scroxton, Security Editor

UK gets funding boost through EU Horizon chip initiative

Signing up to the Chips Joint Undertaking means the UK will receive up to £35m to support chip development Continue Reading

By

• Cliff Saran, Managing Editor

information governance

Information governance is a holistic approach to managing corporate information by implementing processes, roles, controls and metrics that treat information as a valuable business asset. Continue Reading

By

• Scott Robinson, New Era Technology
• Ben Cole, Executive Editor

TotalEnergies upgrades OT network to increase safety, performance, cyber security

Global multi-energy company upgrades operational technology network on its North Sea oil and gas platforms with next-generation infrastructure to ensure efficient operation of critical infrastructure Continue Reading

By

• Joe O’Halloran, Computer Weekly

VMware/Broadcom: Should you consider the Nutanix hypervisor?

Nutanix’s latesting quarterly filing shows the company is benefiting from the fallout following Broadcom’s acquisition of VMware Continue Reading

By

• Cliff Saran, Managing Editor

Unprecedented bill to exonerate hundreds of wrongly convicted Post Office workers arrives

Unprecedented legislation that will see hundreds of former subpostmaster convictions for fraud and theft overturned begins its journey through Parliament Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AWS launches Builder Studio in Melbourne

The Builder Studio will help customers and partners build prototype AI projects to validate and test their ideas before deployment Continue Reading

By

• Stephen Withers

March Patch Tuesday throws up two critical Hyper-V flaws

Two critical vulnerabilities in Windows Hyper-V stand out on an otherwise unremarkable Patch Tuesday Continue Reading

By

• Alex Scroxton, Security Editor

A new security partnership to build a silicon valley in South Wales

The £140m acquisition of Newport Wafer Fab by American firm Vishay is to be welcomed but the UK needs needs security, stability and strategic investment to grow our domestic semiconductor capability, writes Alun Cairns MP Continue Reading

By

• Alun Cairns

Nationwide IT infrastructure poised to absorb Virgin Money

A Nationwide takeover of Virgin Money will be the biggest financial services acquisition since 2008, but what about the IT challenges and opportunities that go with it? Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Industry partnerships and data key to better public services

Using public-private partnerships and improving the use of data are key to improving public services and the government’s ‘science and technology superpower’ ambitions, says digital secretary Michelle Donelan Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK and German governments sign up to greater R&D collaboration

Declaration aims to build on joint R&D efforts, as well as support artificial intelligence, quantum computing and clean tech Continue Reading

By

• Cliff Saran, Managing Editor
• Lis Evenstad

Hammerspace leverages smart metadata handling for AI/ML workloads

Software-defined storage maker separates metadata from files to provide view-from-anywhere file system visibility. It has now leveraged that for AI/ML workloads in Hyperscale NAS Continue Reading

By

• Antony Adshead, Storage Editor

Current subpostmaster account shortfalls reveal extent of Post Office’s pre-2019 neglect

Hundreds of current subpostmasters might have been hounded for money or prosecuted had the Post Office not been forced to change its ways in 2019 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

From grassroots to Wembley – how tech supports English football

In this week’s Computer Weekly, we talk to the CIO of The Football Association about how technology supports the national game from grassroots to the England teams. 5G Advanced is here – we report from MWC 2024 on the next steps for the mobile industry. And we examine the latest developments in the retail tech sector. Read the issue now. Continue Reading

CIO interview: Craig Donald, CIO, The Football Association

England men’s and women’s football teams have had a good few years – and like any successful organisation, they are supported by technology. We meet the IT chief behind football in England and Wales Continue Reading

Birmingham City Council’s Oracle implementation explained: What went wrong?

The council swapped out a heavily customised SAP ERP system for Oracle Cloud, but since it went live, it has had numerous technical challenges Continue Reading

By

• Cliff Saran, Managing Editor

Government not facing up to CNI cyber risks, committee warns

The Joint Committee on the National Security Strategy has accused the government of burying its head in the sand over the cyber threat to UK critical infrastructure Continue Reading

By

• Alex Scroxton, Security Editor

Podcast: Immutable storage essential against ransomware, but...

...not all immutable storage is created equal. That’s the message from Paul Speciale of Scality, who looks at immutable storage, its variants and what’s needed to secure data Continue Reading

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• Antony Adshead, Storage Editor

Dutch organisations vulnerable to deepfake fraud

With the information many employees share on social media, Dutch companies are especially vulnerable to a new form of fraud Continue Reading

By

• Kim Loohuis

Infor a penny, Infor a pound

How vertical enterprise resource planning specialist Infor has its sights set on a disruptive 2024 Continue Reading

By

• Marc Ambasna-Jones

Vinnova launches National Digital Advancement project

Swedish state innovation initiative invests in a network of regional research and development centres Continue Reading

By

• Gerard O'Dwyer

AI Singapore, Google to build regional dataset for LLMs

AI Singapore and Google Research Asia-Pacific will build a corpus of open-source training data through Project SEALD to drive the development of LLMs in Southeast Asia Continue Reading

By

• Aaron Tan, Informa TechTarget

How Microsoft is easing GenAI adoption into financial services

Microsoft is supporting enterprise deployment models, addressing the risks of the technology and leveraging its industry cloud capabilities to ease generative AI adoption in the financial sector Continue Reading

By

• Aaron Tan, Informa TechTarget

TechUK calls for next government to introduce ‘industrial strategy’ for AI

Trade group TechUK publishes blueprint calling for winner of next election to boost tech startups, digitise government services and accelerate technology R&D Continue Reading

By

• Bill Goodwin, Investigations Editor

A better way to manage hybrid or multicloud deployments

Cloud-native strategies notwithstanding, workloads running on-premise or in private clouds will continue to present management challenges Continue Reading

By

• Fleur Doidge

OSS leaders detail commitments to bolster software security

CISA has announced a number of actions to help secure the global open source ecosystem, as leading package repositories including the Python and Rust foundations advance their own initiatives Continue Reading

By

• Alex Scroxton, Security Editor

IT service delivery

IT service delivery is the way a corporation provides users access to IT services, such as applications, data storage and other business resources. IT service delivery covers design, development, deployment, operation and retirement. Continue Reading

By

• Gavin Wright
• Stephen J. Bigelow, Senior Technology Editor

How to address third-party risk to ensure business resiliency

Identifying third-party risks, determining risk controls and treating third-parties as allies are some of the ways to address the risks associated with third-party transactions and business engagements Continue Reading

By

• Luke Ellery

CCS U-turns on G-Cloud 14 insurance requirements after supplier backlash

The government procurement agency has reversed previous plans for a £20m increase in insurance cover that threatened to deter smaller suppliers from bidding for cloud computing contracts Continue Reading

By

• Caroline Donnelly, Senior Editor, UK
• Bryan Glick, Editor in chief

Government insists it is acting ‘responsibly’ on military AI

The government has responded to calls from a Lords committee that it must “proceed with caution” when it comes to autonomous weapons and military artificial intelligence, arguing that caution is already embedded throughout its approach Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

BA sets out plan to revamp IT, add AI and update website

Airline plans to migrate 700 systems to cloud and run custom version of Teams to support in-flight customer comms with ground staff Continue Reading

By

• Cliff Saran, Managing Editor

Fujitsu should pay half of Post Office scandal costs, says select committee chair

Select committee chair says Fujitsu should pay half of the costs to repair damage caused by Post Office scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK altnets call for action after attacks on fibre infrastructure

UK altnets raise concerns after a series of attacks on telecoms networks, demanding DSIT and Ofcom take responsibility to review current rules, from sentencing to policing to industry compliance Continue Reading

By

• Joe O’Halloran, Computer Weekly

Indian government issues advisory to mitigate AI risks

Tech firms will require permission from the government to use and provide under-tested or unreliable AI models and software to Indian users Continue Reading

By

• Kavitha Srinivasa

MPs call for Post Office exclusion from compensation schemes, as trust hits rock bottom

Former subpostmasters and MPs do not trust the Post Office to do the right thing for victims of the Horizon IT scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

HP emphasises AI in partner programme enhancements

Vendor uses partner event to share details of changes coming in May, and its plans to increase support for partners keen to get involved with artificial intelligence Continue Reading

By

• Simon Quicke, Microscope Editor

Tech impact of council budget crisis

Councils around the UK are looking at how to save money as they struggle to keep a tap on inflation and rising costs. Local services are being cut and council taxes are being hiked. None of this is ... Continue Reading

By

• Cliff Saran, Managing Editor

Apple patches zero-days amid ‘foundational’ post-quantum update

Apple’s iOS 17.4 update not only fixes zero-day flaws that are being actively exploited, but includes important new security protocols to safeguard users against future attacks Continue Reading

By

• Alex Scroxton, Security Editor

Chancellor targets £36bn productivity boost with £4.2bn digital transformation plan

In his 2024 spring budget, Jeremy Hunt announced funding to use tech to improve productivity across the public sector, with most of the cash focused on digital initiatives in the NHS Continue Reading

By

• Bryan Glick, Editor in chief

Cash-strapped cyber pros go rogue on the dark web

Research conducted by CIISec has turned up worrying evidence of hard-up legitimate cyber professionals offering their services to the cyber criminal underground Continue Reading

By

• Alex Scroxton, Security Editor

Nation states buying hacking tools from underground Russian cyber forums

State-sponsored hacking groups, posing as hacktivists, are using Russian cyber crime forums to stock up on cyber weapons, says Check Point Software’s threat analyst, Sergey Shykevich Continue Reading

By

• Bill Goodwin, Investigations Editor

‘Brutal’ decisions required to sort out Post Office mess, says select committee chair

Liam Byrne, chair of the business and trade select committee, tells Computer Weekly about the group’s focus on getting Horizon scandal victims what they are owed Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Singapore refreshes geospatial masterplan

Masterplan aimed at driving mainstream adoption of geospatial applications and grooming geospatial talent, among other goals, will help to position Singapore as a global geospatial hub Continue Reading

By

• Aaron Tan, Informa TechTarget

Interview: How a fundraiser became more data-savvy

We speak to a fundraiser in the charity sector about how an apprenticeship in data analytics has given her Excel, PowerBI and Power Query skills Continue Reading

By

• Cliff Saran, Managing Editor

Post Office prosecutions during Horizon go-live phase are ‘frightening’

The Post Office used subpostmasters as guinea pigs to test its software and take the rap for its errors Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Rapid7 hits out over botched vulnerability disclosure

Software development firm JetBrains and security specialist Rapid7 fall out over the handling of a critical vulnerability disclosure, while customers are left rushing to patch Continue Reading

By

• Alex Scroxton, Security Editor

What are the pros and cons of shadow IT?

The increase of generative AI, digital natives and remote work drives the rise of shadow IT. CIOs and IT leaders should evaluate the pros and cons to mitigate potential risks. Continue Reading

By

• Mary K. Pratt

ALPHV/BlackCat gang vanishes amid ransomware ‘turmoil’

Mystery surrounds the apparent disappearance of the ALPHV/BlackCat cyber crime gang amid reports that a prominent US victim paid a $22m ransom Continue Reading

By

• Alex Scroxton, Security Editor

Meta outage disrupts social media globally

Meta services, including Facebook, Instagram and Threads, have been downed in a brief service outage Continue Reading

By

• Alex Scroxton, Security Editor

Unexpected costs hit many as they move to cloud storage

A Wasabi survey of cloud storage customers finds more moving to the cloud, but they are experiencing busted budgets and unexpected fees, and expect big demands from artificial intelligence workloads Continue Reading

By

• Antony Adshead, Storage Editor

digital strategy (digital media strategy)

A digital strategy, sometimes called a digital media strategy, is a plan for maximizing the business benefits of data assets and technology-focused initiatives. Continue Reading

By

• Scott Robinson, New Era Technology
• Emily McLaughlin, Coravin
• Nicole Laskowski, Senior News Director

IT chiefs fear Kubernetes data log overload

IT architectures are set to grow in complexity, and more mission-critical systems are being deployed on Kubernetes, meaning log files are becoming unmanageable Continue Reading

By

• Cliff Saran, Managing Editor

Open Rights Group accuses LiveRamp of ‘unlawful’ data processing

Privacy campaigners at Open Rights Group have submitted formal complaints to UK and French data regulators about allegedly unlawful data processing by online advertising firm LiveRamp Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Dutch organisations start building a federated European cloud

The ‘European cloud services in an open federated ecosystem’ (ECOFED) project is co-funded by the Dutch government and will run from 2024 to 2027 Continue Reading

By

• Kim Loohuis

Keepit brings backup and restore to unprotected SaaS applications

SaaS backup specialist keeps data in its own cloud datacentres, protects cloud data across numerous platforms and aims to give customers the ability to rapidly add data sources Continue Reading

By

• Antony Adshead, Storage Editor

American Express customers exposed through third-party breach

US card giant warns customers that their personal details may have been exposed after a third party experienced a systems breach Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AI-acceleration deployments curbed by datacentre design considerations

In addition to a shortage of GPUs for AI-optimised servers, IT leaders need to consider how well their datacentre power and cooling will cope with artificial intelligence workloads Continue Reading

By

• Cliff Saran, Managing Editor

Banning ransomware payments back on the agenda

The idea of banning ransomware payments to cyber criminals is back on the agenda, with former NCSC chief Ciaran Martin arguing that tougher measures need to be taken Continue Reading

By

• Alex Scroxton, Security Editor

Own targets SaaS backup and offers analytics insight

Targeting a growing market – SaaS applications that lack backup – Own offers backup, fine-grained restores and analytics on data stores that can bring business insight Continue Reading

By

• Antony Adshead, Storage Editor

How Southeast Asia’s largest bank is riding the AI wave

DBS has scaled its AI capabilities across all parts of its business to deliver tangible outcomes and productivity gains Continue Reading

By

• Piyush Gupta

Authorised access only – biometrics in the workplace

In this week’s Computer Weekly, we examine how biometrics technologies are transforming identity and access management. We analyse research that shows a mismatch between managerial expectations of generative AI and worker experience. And we look at how to assess the best hybrid cloud management tools. Read the issue now. Continue Reading

How PSA is reducing empty trips for trucking firms

The Singapore port operator has built a platform that leverages Here Technologies’ trip planning and location services to help container trucking firms improve operational efficiency Continue Reading

By

• Aaron Tan, Informa TechTarget

Perverting course of justice and contempt of Parliament: a week in post-drama Post Office scandal

As another week in the post-drama Post Office scandal passes, Computer Weekly looks at some of the key moments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How AllSaints, L’Oreal and Deliveroo are using AI to improve CX

From fuelling chatbots and digital assistants, to helping with retail media targeting, retailers continue to announce ways artificial intelligence is helping them boost customer experiences online Continue Reading

By

• Ben Sillitoe

Jeremy Hunt to deliver tech-laden Spring Budget

The chancellor’s 2024 Budget will cover a £800m funding package to boost public sector productivity through technology, with cash for police tech, the justice system transformation programme and the NHS Continue Reading

By

• Lis Evenstad

Amazon lobbyists banned from European Parliament

Amazon lobbyists have had their access badges to the European Parliament revoked, following allegedly repeated refusals to engage with lawmakers on issues around working conditions and rights Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

The Security Interviews: Cyber security is about managing risk effectively

Effective cyber security must lead to cyber resilience – that is, the ability to anticipate, protect against, withstand and recover from any adverse condition, disruption or compromise, as Kyndryl’s security practice leader explains Continue Reading

By

• Melisa Osores, Managing Editor para América Latina

Going up? Senior tech pay trends – and how to influence them

Salaries for CIOs and senior IT professionals have continued to grow despite tough economic conditions. What can you expect in 2024? Continue Reading

By

• Helen Fleming, Director at Harvey Nash, part of Nash Squared

How ANZ organisations can address challenges in AI adoption

Pure Storage's global CTO Alex McMullan discusses the data and sustainability challenges in artificial intelligence adoption, which can be addressed by centralising datasets and focusing on data quality and management Continue Reading

By

• Stephen Withers

Forrester: Tips for assessing hybrid cloud management

Cloud-native works for new workloads, but legacy IT needs a different approach, which is why IT leaders rely on hybrid cloud deployments Continue Reading

By

• Forrester analysts

Web3 and sustainability: Benefits and risks

The Web 3.0 concept presents major advances to the World Wide Web, but the tech that underpins it also has environmental impacts, including carbon emissions and e-waste. Continue Reading

By

• Mary K. Pratt

3D (three dimensions or three dimensional)

3D, or three dimensional, refers to the three spatial dimensions of width, height and depth. Continue Reading

By

• Nick Barney, Technology Writer
• Robert Sheldon

Ivanti vulnerabilities explained: Everything you need to know

A series of vulnerabilities in Ivanti products have caused concern worldwide. Delve into some of the key issues arising from the Ivanti disclosures, looking at the vulnerabilities and their impact, what affected users should do, and learn about new developments Continue Reading

By

• Alex Scroxton, Security Editor

5 ways to reduce an organization's digital carbon footprint

From optimizing video conferences to minimizing unnecessary data storage, learn practical strategies that can help shrink an organization's digital carbon footprint. Continue Reading

By

• Carolyn Heinze

Get a grip and pay the subpostmasters

Last week there were two questions asked in the House of Commons during Prime Minister’s Questions about the Post Office scandal. How refreshing it is to see this finally becoming a regular part of ... Continue Reading

By

• Bryan Glick, Editor in chief

IT leaders focus on enterprise software to drive cost savings

ERP and supply chain software are among the big-ticket investment areas in 2024, and managing these projects is a top priority Continue Reading

By

• Cliff Saran, Managing Editor

KC names Post Office staff he believes conspired to pervert the course of justice

Leading KC names Post Office staff he believes perverted the course of justice when crushing subpostmasters in court Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Fancy Bear sniffs out Ubiquiti router users

The authorities have warned users of Ubiquiti EdgeRouter products to take remedial action after a number of devices were hijacked into a malicious botnet by a Russian cyber espionage unit Continue Reading

By

• Alex Scroxton, Security Editor

MPs demand Fujitsu be ‘nailed down’ on financial promise to Post Office scandal victims

Select committee hears that government is talking to Fujitsu about its contribution towards the costs of the Horizon scandal but it is not yet negotiating Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

APAC firms bullish on IT spending

More than half of organisations plan to spend more on key areas such as cyber security, generative AI and cloud in a sign of growing optimism across the region Continue Reading

By

• Aaron Tan, Informa TechTarget

7 tech jobs IT pros can use to help the environment

Almost every job can be used to help save the planet, and that's true for IT roles as well. Learn how these seven business tech jobs can promote sustainability. Continue Reading

By

• Mary K. Pratt

Home Office GPS tagging of asylum seekers breaches data protection law

The Information Commissioner’s Office has issued an enforcement notice against the Home Office after finding its programme to tag asylum seekers with GPS monitors breaches data protection law Continue Reading

By

• Bill Goodwin, Investigations Editor

Okta doubles down on cyber in wake of high-profile breaches

Okta launches Secure Identity Commitment to shore up its technology in the wake of a damaging breach and elevate best practice around identity Continue Reading

By

• Alex Scroxton, Security Editor

DSIT publishes results of public digital identity trust consultation

Report from Department for Science, Innovation and Technology shows UK public wants government to be accountable and transparent, and views trust and inclusivity as key Continue Reading

By

• Lis Evenstad

Government sets out research plans for 2024

Department for Science, Innovation and Technology highlights cyber security, artificial intelligence and telecoms as areas where it would like to build evidence and bridge knowledge gaps in current research Continue Reading

By

• Lis Evenstad

Windows 11: Not as big a priority in EMEA compared with North America

Survey shows that IT decision-makers are prioritising desktop productivity and PC refreshes this year, with more in the US prioritising spending on PCs and Windows 11 upgrades Continue Reading

By

• Cliff Saran, Managing Editor

Post Office CEO’s claim to be ‘working hard’ on Capture investigation in doubt

The Post Office hasn’t even contacted Capture Software users brought to its attention, but CEO claimed, under oath, that the organisation has been ‘working hard’ on the cases for five weeks Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

MWC 2024: Orange Business and Cisco team to achieve net-zero goals

Network giant and business services division of telco form collaborative partnership to accelerate progress towards greenhouse gas emission reduction goals, covering circular economy best practices Continue Reading

By

• Joe O’Halloran, Computer Weekly

Police arrested journalists as part of surveillance operation to identify confidential sources

Three police forces took part in surveillance operations between 2011 and 2018 to identify sources that leaked information to journalists Trevor Birney and Barry McCaffrey, the Investigatory Powers Tribunal hears Continue Reading

By

• Bill Goodwin, Investigations Editor

New version of ALPHV/BlackCat ransomware hits victims

An updated version of the ALPHV/BlackCat ransomware has been spotted in the wild amid a series of attacks on American healthcare providers, prompting a new alert from the authorities Continue Reading

By

• Alex Scroxton, Security Editor