IT management

Qualtrics CEO: AI can make businesses more human

Qualtrics CEO Zig Serafin believes AI can democratise experience management and help businesses better understand what matters to both customers and employees Continue Reading

By

• Aaron Tan, Informa TechTarget

NCA seizes thousands of social media accounts used by people smugglers

A three-year campaign has seen thousands of social media posts and accounts used to advertise the services of illegal people smugglers taken down Continue Reading

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• Alex Scroxton, Security Editor

Former minister felt she was fighting department over Post Office controversy

Former government minister was fighting with Shareholder Executive officials as she probed for information following allegations brought to her by MPs Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Chrome cookies reprieved amid Google Privacy Sandbox changes

Google abruptly changes tack on third-party cookies in its Chrome web browser, cancelling plans to deprecate them in favour of an unspecified ‘new experience’ for users Continue Reading

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• Alex Scroxton, Security Editor

What is a startup company?

A startup company is a newly formed business with particular momentum behind it based on perceived demand for its product or service. Continue Reading

By

• Katie Terrell Hanna
• Mary K. Pratt

Enhancing mobile app security with behaviour-based biometrics

Behavioural-based biometrics offer tantalising advantages over more traditional biometric solutions. Learn about some of the benefits and potential challenges for safe and secure implementation Continue Reading

By

• Isla Sibanda

Hybrid multicloud storage: Pros, cons and key workloads

We look at hybrid multicloud storage, making the best of on-premise and multiple cloud application locations, its key benefits, some pitfalls and the technologies to build it with Continue Reading

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• Stephen Pritchard

Why did CrowdStrike cause the Windows Blue Screen?

The ‘blue screen of death’ signals a catastrophic Windows failure, which is exactly what many people faced on 19 July 2024 – but why did it happen? Continue Reading

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• Cliff Saran, Managing Editor

What is a CEO (chief executive officer)?

A chief executive officer (CEO) is the highest-ranking position in an organization and responsible for implementing plans and policies related to a company's financial strength, operational efficiency and strategic management. Continue Reading

By

• Cameron Hashemi-Pour, Former Site Editor
• Tom Gambardella, Editorial Assistant
• Ron Karjian, Industry Editor

Podcast: Sustainable data storage and how to achieve it

We talk to NetApp’s Grant Caley about data storage energy needs and how they can be reduced by use of QLC flash, efficient datacentre hardware and putting data on the right media Continue Reading

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• Antony Adshead, Storage Editor

Engaging young people with careers in STEM at the Goodwood Festival of Speed

Backed by astronaut Tim Peake, the Future Lab exhibition at Goodwood’s annual celebration of motoring aimed to engage children with the excitement of technology innovation. Computer Weekly went to take a look Continue Reading

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• Bryan Glick, Editor in chief

Huawei Cloud doubled its Singapore business in 2023

Huawei Cloud grew its Singapore business by over 100% last year, with customers such as Ninja Van leveraging its services to run key workloads Continue Reading

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• Aaron Tan, Informa TechTarget

Serving up a GenAI experience at Wimbledon

In this week’s Computer Weekly, we go behind the scenes at Wimbledon to find out how technology is improving the tennis experience for fans. We talk to Meta’s AI research chief about the challenges and opportunities of large language models. And we find out why cloud databases are becoming increasingly popular. Read the issue now. Continue Reading

Interview: Embedding better accessibility in software and websites

We speak to a CIO who relies on a screen reader to do his job and find out how accessibility technology has evolved Continue Reading

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• Cliff Saran, Managing Editor

NCA cracks digitalstress DDoS-for-hire operation

The UK authorities have taken down a major component of the multinational DDoS cyber attack-for-hire ecosystem, hacking into the digitalstress.su service and exfiltrating data on its users, who now face arrest Continue Reading

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• Alex Scroxton, Security Editor

NCSC: Beware of criminal CrowdStrike opportunists

Financially motivated cyber criminals are already conducting opportunistic attacks on organisations that leverage the CrowdStrike incident, and more targeted attacks are sure to follow Continue Reading

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• Alex Scroxton, Security Editor

CrowdStrike chaos shows risks of concentrated ‘big IT’

The concentration of so much mission-critical technology in the hands of a few large suppliers makes incidents like the Microsoft-CrowdStrike outage all the more dangerous Continue Reading

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• Alex Scroxton, Security Editor

How Co-op is preparing for the move off SAP ECC

With end of support in 2027, Co-op has deployed its SAP ECC systems onto Rise, as a step to S/4Hana migration Continue Reading

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• Cliff Saran, Managing Editor

BT fined £17.5m for ‘catastrophic’ emergency network outage

UK comms regulator issues fine to country’s leading telco for being underprepared to handle disruption in June 2023, affecting 14,000 emergency calls and lasting 10.5 hours Continue Reading

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• Joe O’Halloran, Computer Weekly

Ed Davey and Jo Swinson ‘handled’ by civil servants in Post Office cover-up, says Sir Alan Bates

Evidence in public inquiry revealed how ministers in charge of Post Office were left in the dark at a time when campaigners, MPs and journalists were looking for answers Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Riding the cloud database wave

There is set to be a surge in demand for cloud databases, driven by new use cases and greater decentralised IT spending Continue Reading

By

• Cliff Saran, Managing Editor

Fundamental guardrails to address AI risk and value

Leveraging existing governance approaches and current success will make AI governance less daunting while supporting business goals Continue Reading

By

• Svetlana Sicular

CrowdStrike update snafu affected 8.5 million Windows devices

About 8.5 million devices globally were hit by the botched CrowdStrike update, with a significant number now back online and operational Continue Reading

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• Aaron Tan, Informa TechTarget

What happens when the IT infrastructure is too big to fail?

Today’s global outage of Microsoft is rapidly sending shockwaves across all sectors, demonstrating the risk of having a single point of failure Continue Reading

By

• Owen Sayers, Secon Solutions

Interview: Nvidia on AI workload demands and storage performance

We talk to Charlie Boyle of Nvidia about AI impacts on storage I/O, key performance metrics for storage for AI, and storage attributes required across differing AI workloads Continue Reading

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• Antony Adshead, Storage Editor

CrowdStrike security update fails Windows PCs globally

An update to the security firm’s Falcon service has led to many Windows users being unable to work this morning. Microsoft 365 is also affected Continue Reading

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• Cliff Saran, Managing Editor

DBS rolls out GenAI assistant for customer service teams

The CSO Assistant was built entirely in-house and uses a large language model tailored to local languages Continue Reading

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• Aaron Tan, Informa TechTarget

Generative AI tooling: Is the user the weakest link?

One of the challenges I've had with generative AI is figuring out where the real value lies, particularly in relation to tools used directly by end users. This isn't me questioning the value of ... Continue Reading

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• Dale Vile, Freeform Dynamics

Government trusted ‘abuser’ over the abused on Post Office scandal

The government referred allegations about subpostmasters’ mistreatment by the Post Office to the alleged abuser itself Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Neo4j eyes GenAI workloads in APAC

Neo4j is targeting GenAI workloads in the fast-growing APAC market by leveraging knowledge graphs to improve the accuracy and explainability of large language models Continue Reading

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• Aaron Tan, Informa TechTarget

Kubernetes at 10: From stateless also-ran to ‘platform to build platforms’

Sergey Pronin of Percona was all for ‘Kubernetes for stateless’ at a time when it was hard to provision storage and day-two services – then Operators and Stateful Sets came along Continue Reading

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• Antony Adshead, Storage Editor

UK Cyber Bill teases mandatory ransomware reporting

In the Cyber Security and Resilience Bill introduced in the King's Speech, the UK's new government pledges to give regulators more teeth to ensure compliance with security best practice and to mandate incident reporting Continue Reading

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• Alex Scroxton, Security Editor

Hackney Council reprimanded over 2020 ransomware attack

The London Borough of Hackney has been reprimanded by the ICO over a series of failures that led to a devastating cyber attack, but at the same time, the regulator praised the local authority for its response and commitment to making improvements Continue Reading

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• Alex Scroxton, Security Editor

Tech workers misinformed about number of women at top, finds Computer Weekly

Half of IT workers in Europe believe there is good representation of women in leadership positions in tech, despite numbers telling a different story Continue Reading

By

• Clare McDonald, Business Editor

Digital transformation vs. digital optimization: How to choose

Companies striving to do more with less seek innovative strategies to overcome this challenge. Learn more about digital transformation vs. digital optimization. Continue Reading

By

• Tom Nolle, Andover Intel

Labour government plans new laws around cyber security, data sharing and skills

The King's Speech outlined the legislative agenda for the new Parliament, including several bills that will impact the tech community Continue Reading

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• Bryan Glick, Editor in chief

How the Mercedes F1 IT team helped Lewis Hamilton win the British Grand Prix

Computer Weekly went behind the scenes with the Mercedes-AMG Petronas Formula One team, during its victorious British Grand Prix weekend, to find out about the role of IT in beating the stopwatch Continue Reading

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• Bryan Glick, Editor in chief

Accessibility: A Computer Weekly Downtime Upload podcast

CIO, Suleyman Gokyigit discusses his experiences of using screen readers to support blind and visually impaired users navigate websites and apps Continue Reading

By

• Cliff Saran, Managing Editor

Beyond digital transformation hype: What CIOs really think

For many IT leaders, keeping up with tech trends that improve company performance is table stakes. Learn about the realities of digital transformation beyond the hype. Continue Reading

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• Tom Nolle, Andover Intel

Strategic Defence Review must emphasise cyber security, says industry

Cyber security leaders say the new government's Strategic Defence Review needs to put digital security front and centre Continue Reading

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• Alex Scroxton, Security Editor

Fujitsu analyst gave witness statements when more qualified colleagues refused

Fujitsu employee provided witness statements to courts in cases against subpostmasters despite not understanding the evidence, after qualified IT experts refused Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Incubator Plexal heads to Singapore for CyberBoost

Cyber startup hub Plexal expands its presence to Singapore through a new initiative, and sets its sights on helping new UK businesses break into the booming Asia-Pacific market Continue Reading

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• Alex Scroxton, Security Editor

IT Sustainability: Passive vs Active Gains

In the 20 odd years that I’ve been following developments in ‘Green IT’, the industry narrative hasn’t changed that much. Once you establish that the Earth is hotting up and becoming more polluted, ... Continue Reading

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• Dale Vile, Freeform Dynamics

CMA looks deeper into Microsoft’s AI hirings

Microsoft recently hired two former co-founders of AI specialist Inflection AI, and signed a deal to host the company’s AI model on Azure Continue Reading

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• Cliff Saran, Managing Editor

Legal, tax and audit professionals look forward to AI efficiency promise

Hundreds of hours a year could be saved through the use of AI in the legal, tax, and risk and compliance fields Continue Reading

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• Cliff Saran, Managing Editor

Cloud spend trumps AI but data, security and cost a common headache

Nasuni-sponsored survey finds cloud projects higher on the to do list than AI, but data management, security and cost reduction are common themes in all areas of investment Continue Reading

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• Antony Adshead, Storage Editor

Massive hyperscaler GenAI spend raises questions on costs

How much will IT buyers be expected to pay, as hyperscalers ramp up investment in AI-powered servers to support GenAI? Continue Reading

By

• Cliff Saran, Managing Editor

Labour government begins to dish out digital responsibilities

As the new government begins to settle in, ministers with technology remits begin to emerge as DHSC and others declare which ministers will have digital responsibilities Continue Reading

By

• Lis Evenstad

Finnish tech sector opposes government’s immigration reforms

The tech sector in Finland fears talent shortage as government introduces stricter immigration policy Continue Reading

By

• Gerard O'Dwyer

NHS Trusts cancelled over 6,000 appointments after Qilin cyber attack

The two NHS Trusts most heavily impacted by the Qilin ransomware attack on pathology services provider Synnovis have cancelled over 6,000 appointments and procedures in the past five weeks Continue Reading

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• Alex Scroxton, Security Editor

Schools hit with cost hike as free Microsoft licences end

The A1 Plus academic licence, which gave teachers and pupils access to the Microsoft productivity suite, stops in August Continue Reading

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• Cliff Saran, Managing Editor

DACH education ‘ready for AI’ as parents call for next phase of innovation

A rallying cry for digital intervention in the sector across the DACH region could set the tone for a continental shift towards more dynamic and intuitive learning in the years to come Continue Reading

By

• Matthew Staff

WHO launches digital health collaboration network

The World Health Organisation’s network, which includes 53 member states alongside data and digital health partners, will tackle digital transformation issues in healthcare Continue Reading

By

• Lis Evenstad

Cloud repatriation: What it is and when you can benefit

We look at the growing trend of cloud repatriation, why organisations repatriate data, the pros and cons, who can most benefit, and how to decide which data to move Continue Reading

By

• Stephen Pritchard

How Snowflake is tackling AI challenges

Snowflake’s regional leader Sanjay Deshmukh outlines how the company is helping customers to tackle the security, skills and cost challenges of AI implementations Continue Reading

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• Aaron Tan, Informa TechTarget

Civil servant said subpostmasters’ threat of legal action was ‘sabre-rattling’

Post Office scandal public inquiry hears damning evidence capping off a bad week for the reputation of high-profile civil servants Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

AT&T loses ‘nearly all’ phone records in Snowflake breach

Hackers have stolen records of virtually every call made by AT&T's customers during a six-month period in 2022, after compromising the US telco's Snowflake data environment Continue Reading

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• Alex Scroxton, Security Editor

Public awareness of ID security grows, but big obstacles remain

Consumers are improving their awareness of the issues around digital identity security, but there are still some big issues preventing many from doing better, according to an Okta report Continue Reading

By

• Alex Scroxton, Security Editor

How Howdens used GenAI to power app user experience

The Howdens app has been updated with a GenAI-powered digital assistant that helps its trade customers tackle technical issues Continue Reading

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• Cliff Saran, Managing Editor

IBM: Reimagine processes to unlock AI’s value

Asia-Pacific organisations must reimagine processes for AI success, says IBM’s general manager for the region, Paul Burton Continue Reading

By

• Aaron Tan, Informa TechTarget

ITER workshop highlights the role of computing technology in nuclear fusion

One of the themes from the private sector workshop run in France this May is that information technology remains a key enabler for nuclear fusion Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Dutch research firm TNO pictures the SOC of the future

In only a few years, security operations centres will have a different design and layout, and far fewer will remain Continue Reading

By

• Kim Loohius

Challenges of deploying AI to run public services more efficiently

A report from an organisation headed by former prime minister Tony Blair has set an AI challenge for the Labour government Continue Reading

By

• Cliff Saran, Managing Editor

GDS appoints Christine Bellamy as CEO

The former head of Gov.uk has taken over as CEO of the Government Digital Service following the departure of Tom Read in June Continue Reading

By

• Lis Evenstad

The convergence of OT and IT

Having worked in both operational technology (OT) and information technology (IT) environments for years, I've observed the lines between these worlds becoming increasingly blurred. It's a trend ... Continue Reading

By

• Tony Lock, Freeform Dynamics

AI and cyber skills worryingly lacking, say business leaders

A lack of skilled workers has been an ongoing concern for the tech sector, but Computer Weekly’s annual survey finds skills in artificial intelligence and cyber are a particular pain point Continue Reading

By

• Clare McDonald, Business Editor

Tennis and technology: How Wimbledon gave fans a GenAI experience

Computer Weekly goes behind the scenes at Wimbledon to see how tennis fans are benefiting from the latest developments in artificial intelligence Continue Reading

By

• Bryan Glick, Editor in chief

Civil servant was lone voice on Post Office board to query legal plan that blew taxpayers' cash

Government representative felt he was 'in a minority of one' on the Post Office board of directors in questioning the handling of a High Court battle with subpostmasters that cost £100m Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The security interview: Managing the ‘no’ mindset

Matt Riley, data protection and information security officer at Sharp Europe, discusses balancing cyber risks with business leaders’ goals Continue Reading

By

• Cliff Saran, Managing Editor

Week one of a new government and it’s time to talk tech

The new UK government is already making changes around technology delivery and its legislative agenda needs to focus on some important digital priorities, says Lord Chris Holmes Continue Reading

By

• Lord Chris Holmes, House of Lords

Setting the high bar in digital transformation

Roel Louwhoff, Standard Chartered’s chief transformation, technology and operations officer, outlines what it takes for the company to become a client-focused, data-driven bank Continue Reading

By

• Aaron Tan, Informa TechTarget

Hyper-V zero-day stands out on a busy Patch Tuesday

Microsoft has fixed almost 140 vulnerabilities in its latest monthly update, with a Hyper-V zero-day singled out for urgent attention Continue Reading

By

• Alex Scroxton, Security Editor

Chinese spies target vulnerable home office kit to run cyber attacks

China’s APT40 is ramping up targeting of victims using vulnerable small and home office networking kit as command and control infrastructure, according to an international alert Continue Reading

By

• Alex Scroxton, Security Editor

Hybrid cloud storage vs on-premise: What data goes where?

We look at hybrid cloud in storage strategy, key benefits of the cloud vs on-premise storage, key workloads that suit the cloud and how to decide which workloads work best where Continue Reading

By

• Stephen Pritchard

Government left monitoring of Post Office to ‘luck’

If the Post Office board failed to spot bad faith within its management, it would be down to ‘luck’ for the government to find out Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Lessons from war: How Israel is fighting Iranian state-backed hacking

The general director of the Israel National Cyber Directorate talks about the rise in cyber attacks and what lessons the country has gleaned to defend against hacking from foreign parties Continue Reading

By

• Bill Goodwin, Computer Weekly

Atos jumps on ‘moving train’ for Euro 2024

Atos provides the IT supporting major recurring sporting events including Uefa’s European Football Championship Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Welcome minister, the next Horizon scandal is here in your department

Ministers in the new UK government should take prompt action to ensure that incorrect use of AI and algorithmic decision-making does not turn into the next Post Office Horizon scandal Continue Reading

By

• Paul Waller

Deep dive: How Pure Fusion plans to implement storage classes

We spoke to Pure Storage founder John ‘Coz’ Colgrove about how Pure Storage’s Fusion control plane will make its capacity available to applications via pre-defined storage classes Continue Reading

By

• Antony Adshead, Storage Editor

Fewer than half of organisations achieve GenAI efficiency gains

Research finds that many organisations lack the IT infrastructure needed to deploy generative AI applications Continue Reading

By

• Cliff Saran, Managing Editor

Bringing Bridget Jones’ diary into the AI era

Why Bridget Jones’s diary may be a better version of machine intelligence than the famous Turing Test Continue Reading

By

• John Bates

Automating public services - a careful approach

Automation is increasingly integrated into public services, promising enhanced efficiency, cost savings, and improved service quality Continue Reading

By

• Anna Dent

Tony’s Chocolonely gains Salesforce comfort with Own SaaS backup

Tony’s Chocolonely sometimes lost Salesforce.com data and often hit storage limits, but cloud-to-cloud SaaS backup from Own allows it to easily recover customer data and archive old data Continue Reading

By

• Antony Adshead, Storage Editor

Revamped DSIT to transform digital public services, says government

The incoming government sets out preliminary plans to conduct a major revamp and relaunch of the Department for Science, Innovation and Technology Continue Reading

By

• Alex Scroxton, Security Editor

How data drives decisions at BAE Systems

In this week’s Computer Weekly, we talk to the chief data officer of one of the UK’s biggest manufacturers, BAE Systems, about data strategy and diversity. Microsoft’s claims over sovereign cloud for government IT are under scrutiny – we examine the issues. And our latest buyer’s guide looks at trends in cloud databases. Read the issue now. Continue Reading

Synnovis attack highlights degraded, outdated state of NHS IT

More cyber attacks against the health service are likely, and will succeed if something isn’t done to address the increasingly elderly NHS IT estate, experts are warning Continue Reading

By

• Alex Scroxton, Security Editor

Sir Alan Bates welcomes MP’s elevation to House of Lords

Former Labour MP has moved to the House of Lords where he will continue campaigning for justice for victims of the Horizon scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

APAC career guide on software development

In this career guide, we look at what it takes to land a career and thrive in the fast-moving world of software development Continue Reading

By

• Aaron Tan, Informa TechTarget

Dear Prime Minister Starmer, here's how technology can help you transform the UK for the better

Dear Prime Minister Starmer, Look, I know you have a horrendous in-tray to work through in your new job. The previous incumbent(s) made quite a mess of things. But you – like your predecessors – ... Continue Reading

By

• Bryan Glick, Editor in chief

Trends in the cloud database market

We look at how the cloud database market is evolving Continue Reading

By

• Stephen Pritchard

How Qualtrics is driving experience management with AI

During the Sydney leg of its X4 conference, Qualtrics’ top executives dived deeper into its efforts to help organisations improve customer and employee experiences with AI Continue Reading

By

• Aaron Tan, Informa TechTarget

NCA’s Operation Morpheus targets illicit Cobalt Strike use

International law enforcement operation targets cyber criminals using the Cobalt Strike penetration testing framework for dodgy purposes Continue Reading

By

• Alex Scroxton, Security Editor

Former Post Office chair 'regrets' keeping critical Horizon report secret

Tim Parker, chairman of the Post Office from 2015 to 2022, admits he should not have accepted legal advice to prevent release of a review that could have supported victims of the Horizon scandal Continue Reading

By

• Bryan Glick, Editor in chief

Canon comes out of the closet on information management

When I received an invitation to attend another Canon industry analyst event, I was in two minds about whether I should accept. While previous gatherings have been interesting, and the high-end ... Continue Reading

By

• Dale Vile, Freeform Dynamics

Cyber Essentials at 10: Success or failure?

The Cyber Essentials scheme passed its 10th anniversary in June 2024. CyberSmart's Adam Pilton reflects on progress and argues that more needs to be done to raise security awareness among Britain's small business community Continue Reading

By

• Adam Pilton

Tech leaders recognised for social, cultural and economic innovations

TechUK President's Awards highlight the contribution of the IT community to improving society through digital innovation Continue Reading

By

• Computer Weekly Staff

NGMN unveils roadmap for more energy-efficient networks

Forum founded by leading mobile network operators for all partners in the mobile industry releases guidance and recommendations supported on energy-saving techniques to help enhance energy-saving methods Continue Reading

By

• Joe O’Halloran, Computer Weekly

Security Think Tank: Securing today's ubiquitous cloud environment

The Computer Weekly Security Think Tank considers how CISOs and security practitioners should ensure that the business can make use of public cloud services safely and securely and avoid accidental or deliberate data leakage Continue Reading

By

• Kashil JagmohanSingh

Nordic banks pursue AI in battle with digital competitors

Traditional Nordic banks are raising their investments in artificial intelligence to help them retain market share in increasingly populated sector Continue Reading

By

• Gerard O'Dwyer

Interview: Nvidia on AI workloads and their impacts on data storage

We talk to Charlie Boyle of Nvidia about data challenges in artificial intelligence, key practical tips for AI projects, and demands on storage of training, inferencing, RAG and checkpointing Continue Reading

By

• Antony Adshead, Storage Editor