IT management

The cyber industry needs to accept it can't eliminate risk

The Computer Weekly Security Think Tank panel considers incident response in the wake of the July CrowdStrike incident, sharing their views on what CrowdStrike got wrong, what it did right, and next steps Continue Reading

By

• Paul Lewis, Nominet

Investigation finds 'reasonable likelihood' Post Office Capture software caused accounting losses

An independent forensic analysis finds the predecessor to Horizon IT system was also likely to have caused shortfalls for which subpostmasters were blamed, years before the Post Office scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Budgeting in nanoseconds

At financial exchange LMAX Group, applications are allowed just eight nanoseconds of latency. CTO Andrew Phillips explains how it achieves this. Continue Reading

How to keep datacentres cool

We look at how datacentre cooling is developing, and how the right choice can increase capacity and cut costs Continue Reading

By

• Stephen Pritchard

UK on high alert over Iranian spear phishing attacks, says NCSC

The NCSC and counterpart agencies in the US have issued a warning over enhanced Iranian spear phishing activity targeting politicians, journalists, activists and others with an interest in Middle Eastern affairs Continue Reading

By

• Alex Scroxton, Security Editor

Printing vulnerability affecting Linux distros raises alarm

Security pros need to get in front of a series of vulnerabilities affecting the Cups Linux printing service after an apparently botched disclosure process saw technical details published in advance of a patch Continue Reading

By

• Alex Scroxton, Security Editor

Defaulting to open: Decoding the (very public) CrowdStrike event

The Computer Weekly Security Think Tank panel considers incident response in the wake of the July CrowdStrike incident, sharing their views on what CrowdStrike got wrong, what it did right, and next steps Continue Reading

By

• Elliott Wilkes, ACDS

Cyber companies need a best practice approach to major incidents.

The Computer Weekly Security Think Tank panel considers incident response in the wake of the July CrowdStrike incident, sharing their views on what CrowdStrike got wrong, what it did right, and next steps Continue Reading

By

• Andy Bridden and Ashley Barker, PA Consulting

How UEM Sunrise is driving transformation with Salesforce and AI

Malaysian property developer UEM Sunrise is leveraging Salesforce and AI to boost sales and enhance customer experience while prioritising data sovereignty and a diversified cloud strategy Continue Reading

By

• Aaron Tan, Informa TechTarget

More parallels between Post Office Capture and Horizon scandal revealed

Post Office dramatically increased the number of investigations into subpostmasters after Capture Software was introduced Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Closing the curtain on cyber security theatre

Leaders must redefine expectations, rethink responsibility and eliminate unproductive practices to move towards real security, says Gartner vice-president analyst Richard Addiscott Continue Reading

By

• Richard Addiscott

Racist Network Rail Wi-Fi hack was work of malicious insider

Police have revealed that this week’s racist cyber attack on public Wi-Fi networks at stations across the UK appears to have been the work of a malicious insider, after arresting an employee of one of the service providers Continue Reading

By

• Alex Scroxton, Security Editor

How to make a business case for sustainable IT

Enterprise technology can help support ESG goals. Learn why leaders shouldn't necessarily focus on that when seeking approval for a green IT project. Continue Reading

By

• Tom Nolle, Andover Intel

8 KPIs to reduce technical debt

To ensure an IT project's long-term success, stakeholders should keep track of certain KPIs to ensure technical debt is as low as possible. Learn more. Continue Reading

By

• Eric St-Jean

Subpostmasters living years with disputed but unresolved debts to the Post Office, inquiry told

Continued errors with the Horizon system mean subpostmasters have unresolved account shortfalls hanging over them for years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Islamophobic cyber attack downs Wi-Fi at UK transport hubs

An apparent hacktivist attack disrupted public-facing Wi-Fi networks at UK rail stations to display Islamophobic content Continue Reading

By

• Alex Scroxton, Security Editor

Government plans reverse pitch events to drive digital change

The government will hold three events for startups to showcase and collaborate with the Department for Work and Pensions and the Ministry of Justice to solve key problems faced by the departments Continue Reading

By

• Lis Evenstad

How data literacy for all can accelerate the UK’s tech revolution

The ODI’s director of global policy and corporate affairs attends the Labour Conference and concludes that upskilling people in data and digital can deliver economic growth and prosperous communities Continue Reading

By

• Emma Thwaites

Fujitsu accused of ‘paying lip service’ to Post Office scandal victims

Victims of the Horizon scandal believe Fujitsu’s offer of support to be a 'box-ticking' exercise with no commitments, nine months after seemingly heartfelt pledges Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Comms giants unite to deliver more energy-efficient fibre networks

Broadband Forum-led project including BT Group, Orange, Calix, Futurewei, Huawei and Nokia seeks to lower energy consumption when accessing the internet through more energy-efficient networks Continue Reading

By

• Joe O’Halloran, Computer Weekly

CrowdStrike apologises to US government for global mega-outage

CrowdStrike executive Adam Meyers appears before a US government committee to explain the series of errors that led directly to one of the biggest IT outages in history Continue Reading

By

• Alex Scroxton, Security Editor

Vote: Who should be the 2024 Most Influential Woman in UK Tech?

Each year, we ask our audience who should be named the most influential woman in UK technology. Tell us what you think – the deadline for voting is 18 October Continue Reading

By

• Clare McDonald, Business Editor

NetApp E-series: Not part of the big message, but here to stay, says CEO

We asked NetApp about its high-performance computing-focused E-series block storage arrays and found inconsistent messaging but ultimately a commitment from CEO George Kurian to retain it Continue Reading

By

• Antony Adshead, Storage Editor

Splunk and Cisco integration moving apace

Splunk is rapidly integrating with Cisco’s technology to enable seamless transitions between their platforms while delivering advanced threat detection capabilities Continue Reading

By

• Aaron Tan, Informa TechTarget

Post Office IT procurement mess saw £35m spent on air conditioner, says board member

Post Office IT procurement mistakes have wasted millions of pounds of taxpayers money, non-executive board member tells public inquiry Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Money transfer firm MoneyGram rushes to contain cyber attack

Money transfer specialist MoneyGram services remain down several days after a network outage developed into a full-blown cyber security incident Continue Reading

By

• Alex Scroxton, Security Editor

Unique malware sample volumes seen surging

BlackBerry’s latest ‘Global threat intelligence’ report details a surge in unique malware samples as threat actors ramp up the pace of targeted attacks Continue Reading

By

• Alex Scroxton, Security Editor

How to respond when your cyber company becomes the story

The Computer Weekly Security Think Tank panel considers incident response in the wake of the July CrowdStrike incident, sharing their views on what CrowdStrike got wrong, what it did right, and next steps Continue Reading

By

• Stephen McDermid

Pure punts raft of unifying features in FlashBlade file and object

Features are aimed at Pure’s file and object architecture with functionality based on software that aids management at system level Continue Reading

By

• Antony Adshead, Storage Editor

Post Office IT department’s focus on chasing a discount meant botched procurement

Post Office IT team and executives slammed for rushing into tech hardware purchase while eyeing a discount Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

NetApp maintains push to data management for AI

From data storage to intelligent data infrastructure – that’s the plan from NetApp, which has announced data curation for artificial intelligence as well as additions to its ASA and FAS storage arrays Continue Reading

By

• Antony Adshead, Storage Editor

Microsoft shares progress on Secure Future Initiative

Microsoft has published a progress report on its Secure Future Initiative, launched last year in the wake of multiple security incidents, and made a series of commitments to improve its internal cyber culture Continue Reading

By

• Alex Scroxton, Security Editor

Powering Britain’s economy – datacentres gain in status

In this week’s Computer Weekly, the UK government has finally classified datacentres as critical national infrastructure – we ask, what took it so long? We assess the impact of the EU’s new energy efficiency rules on datacentre operators. And we discuss the power of information and diversity with the chief data officer at Legal & General. Read the issue now. Continue Reading

Fujitsu faces financial challenges, with doubts over its commitment to righting Post Office wrongs

Fujitsu worker tells Computer Weekly that firm only cares about shareholders and not subpostmaster suffering Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Home Office eVisa scheme is ‘broken’, says Open Rights Group

Digital rights campaigners say the Home Office’s plan to make its new electronic Visa scheme a real-time online-only process is part and parcel of the 'hostile environment' around immigration status Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Gartner: Mitigating security threats in AI agents

Agents represent a step-change in the use of artificial intelligence in the enterprise - as attendees at Salesforce's annual conference saw first hand this month - but do not come without their risks Continue Reading

By

• Avivah Litan, Gartner

UK, US and Canada to collaborate on AI and cyber security

International collaboration agreement will see the governments of Canada, the UK and the US work together to research, evaluate and test new defence technologies Continue Reading

By

• Lis Evenstad

Medtech startup brings Oracle AI to bear on cancer drug research

Learn how Oracle Cloud Infrastructure and its cutting-edge AI features are bringing new benefits to cancer care by helping doctors identify better treatment options Continue Reading

By

• Alex Scroxton, Security Editor

Post Office system still causing unexplained shortfalls for over half of subpostmasters

A quarter of today’s subpostmasters are ‘very dissatisfied’ with how the current Horizon IT system works Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nokia unveils private wireless sustainability calculator

Nokia’s energy measurement tool quantifies the sustainability of private wireless networks-enabled industrial use cases, allowing businesses to identify opportunities to achieve tangible gains through digitisation Continue Reading

By

• Joe O’Halloran, Computer Weekly

Driving the development of transformative technologies through digital skills

The lack of digital skills training for employees is holding back organisations from achieving the business potential of key technologies such as AI, data analytics and cyber security. What needs to be done? Continue Reading

By

• Nimmi Patel, TechUK

Driving IT sustainability in datacentres

Europe’s datacentre operators need to get their power report cards to comply with the European Commission’s drive to greener EU datacentres Continue Reading

By

• Joe Fay

What is systems development life cycle?

The systems development life cycle (SDLC) is a conceptual model used in project management that describes the stages involved in an information system development project -- from an initial feasibility study all the way through maintenance of the completed application. Continue Reading

By

• Rahul Awati
• Alexander S. Gillis, Technical Writer and Editor

What is an entrepreneur (entrepreneurship)?

An entrepreneur is an individual who identifies a need in the marketplace and works to fulfill it. Continue Reading

By

• Scott Robinson, New Era Technology
• Mary K. Pratt

What is PDCA (Plan, Do, Check, Act)?

PDCA (Plan, Do, Check, Act, sometimes seen as Plan, Do, Check, Adjust) is a repetitive four-stage model for continuous improvement in business process management. Continue Reading

By

• Katie Terrell Hanna

Most Influential Women in UK Tech: Computer Weekly’s Hall of Fame

Computer Weekly’s Hall of Fame showcases the great women who have made a lifetime contribution to the technology sector Continue Reading

By

• Clare McDonald, Business Editor

UN body urges ‘globally inclusive and distributed’ AI governance

A United Nations body set up to investigate the international governance of AI says the nature of how the technology currently operates requires a global approach to regulation that prioritises equity and inclusion Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Instant messaging wins over in-person meetings for collaboration

Research from Zoom reveals that leaders and employees favour collaborating via instant messaging instead of in-person meetings Continue Reading

By

• Joe O’Halloran, Computer Weekly

CrowdStrike incident shows we need to rethink cyber

The Computer Weekly Security Think Tank panel considers incident response in the wake of the July CrowdStrike incident, sharing their views on what CrowdStrike got wrong, what it did right, and next steps Continue Reading

By

• Mike Gillespie

AI: From exploration to production – five case studies on GenAI in action

Many organisations are testing out uses for generative AI, but how are they getting on? We speak to five early adopters to find out the lessons learned so far Continue Reading

By

• Mark Samuels

Interview: Keeping SAP ECC running without support

We speak to the CIO of Spanish gas distribution firm Madrileña Red de Gas about keeping SAP running after official support ends Continue Reading

By

• Cliff Saran, Managing Editor

CIOs urged to pace AI adoption

At the recent Gartner IT Symposium 2024 in Gold Coast, experts call for CIOs to pace their adoption of AI, manage costs and embrace ‘augmented leadership’ Continue Reading

By

• Stephen Withers

HSBC tests post-quantum VPN tunnel for digital ledgers

Encryption required for post-quantum cryptography will have a material impact on the performance of distributed ledgers Continue Reading

By

• Cliff Saran, Managing Editor

Post Office scandal victim becomes first to receive £600,000 under new redress scheme

The compensation payment raises hopes that other wrongly convicted subpostmasters will receive payments far more quickly under new scheme Continue Reading

By

• Bryan Glick, Editor in chief

What is a PERT chart? And how to use it, with examples

A PERT chart, sometimes called a PERT diagram, is a project management tool used to schedule, organize and coordinate tasks in a project. Continue Reading

By

• Robert Sheldon
• Wesley Chai
• Kate Brush

What is pay for performance (P4P)?

Pay for performance (P4P) in healthcare is a payment model where hospitals, physicians and other healthcare workers are given financial incentives for meeting performance objectives. Continue Reading

By

• Katie Terrell Hanna

Most influential women in UK tech: The 2024 longlist

In Computer Weekly’s search for this year’s top 50 Most Influential Women in UK Tech, hundreds of women have been put forward for consideration. Here, we look at a list of everyone nominated in 2024 Continue Reading

By

• Clare McDonald, Business Editor

Government on the hunt for science and tech leaders

The prime minister’s Council for Science and Technology is looking for 10 members to join the council, which advises government on science and technology issues Continue Reading

By

• Lis Evenstad

Labour and digital government - how's it going so far?

As the Labour Party shifts focus from Westminster to Liverpool for its first annual conference in charge of the UK government for 15 years, MPs and members will no doubt take time to reflect on ... Continue Reading

By

• Bryan Glick, Editor in chief

M1 ditches 70% of legacy systems in cloud transformation drive

Singapore telco M1 is switching off 70% of its legacy systems by the end of 2024 and leveraging Salesforce to offer more personalised services Continue Reading

By

• Aaron Tan, Informa TechTarget

Dreamforce 24: Salesforce taps Nvidia to power Agentforce

At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service Continue Reading

By

• Alex Scroxton, Security Editor

NCSC exposes Chinese company running malicious Mirai botnet

The NCSC and its Five Eyes allies have published details of the activities of a China-based cyber security company that is operating a Mirai IoT botnet in the service of government-backed intrusions Continue Reading

By

• Alex Scroxton, Security Editor

Europol provides detail on Ghost encrypted comms platform takedown

Law enforcement bodies from across the world have revealed how they collaborated to bring down encrypted network Ghost and the new ways of working that have been established with Europol at the centre Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Global AI regulation is heating up: can the UK afford to remain silent?

Why UK lawmakers should be pro-active about introducing AI regulation Continue Reading

By

• Peter van der Putten, Director, AI Lab, Pegasystems  

Third of enterprises to automate majority of network activities by 2026

Research shows infrastructure and operations leaders increasingly looking to AI-based analytics and augmented decision-making to improve operational resilience and responsiveness Continue Reading

By

• Joe O’Halloran, Computer Weekly

Workers and business leaders have different views on GenAI uses

Employees are using GenAI primarily for spelling and grammar checking, while business chiefs are using it for data analysis Continue Reading

By

• Cliff Saran, Managing Editor

What is ITIL? A guide to the IT Infrastructure Library

ITIL (Information Technology Infrastructure Library) is a framework designed to standardize the selection, planning, delivery, maintenance and overall lifecycle of IT services within a business. Continue Reading

By

• Cameron Hashemi-Pour, Former Site Editor
• Stephen J. Bigelow, Senior Technology Editor
• James Montgomery, Senior Features Editor

Public digital transformation will be challenged by austerity

Public sector and IT industry figures gathered at TechUK’s 10th annual Building the Smarter State event discussed how Labour’s ‘mission-driven’ policy approach can drive digital transformation efforts in the context of fresh austerity measures Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Post Office chief executive Nick Read quits

After months in the spotlight and calls for his resignation from victims of the Post Office scandal, CEO Read will step down in March 2025 Continue Reading

By

• Bryan Glick, Editor in chief
• Karl Flinders, Chief reporter and senior editor EMEA

Dreamforce 2024: Salesforce calls on customers to flesh out AI vision

A stream of customers helped Salesforce make the case for its Agentforce artificial intelligence offering on the opening day of the annual Dreamforce conference in San Francisco Continue Reading

By

• Alex Scroxton, Security Editor

Revised roadmap projects quantum advantage by 2029

Quantinuum is planning to develop a machine called Apollo by 2029, which it claims will have enough logical qubits to perform complex calculations Continue Reading

By

• Cliff Saran, Managing Editor

What is an IT service catalog?

An IT service catalog is a list of information technology resources and offerings available from the IT service provider within an organization. Continue Reading

By

• Katie Terrell Hanna
• Mary K. Pratt
• Linda Tucci, Industry Editor -- CIO/IT Strategy

What is strategic innovation?

Strategic innovation is an organization's process of reinventing or redesigning its corporate strategy to drive business growth, generate value for the company and its customers, and create competitive advantage. Continue Reading

By

• Katie Terrell Hanna
• Francesca Sales

What is a startup accelerator?

A startup accelerator, sometimes referred to as a seed accelerator, is a business program that supports early-stage, growth-driven companies through education, mentorship and financing. Continue Reading

By

• Katie Terrell Hanna
• Corinne Bernstein

Microsoft adds $30-a-month business chat AI assistant to Copilot

The software giant has introduced AI-powered features, including Python code generation in Excel Continue Reading

By

• Cliff Saran, Managing Editor

Misinformation runs deeper than social media

While social media may contribute to the increasing rapid spread and reach of misinformation, the root causes of the problem go much deeper than the role of a particular company or way of using technology to communicate Continue Reading

By

• Andrew Kersley

Salesforce’s agentic AI platform to transform business automation

CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced learning and data integration Continue Reading

By

• Aaron Tan, Informa TechTarget

Barclays takes on more GreenLake

Barclays has ramped up its HPE-powered private cloud, as it continues to modernise IT and reduce its carbon footprint Continue Reading

By

• Cliff Saran, Managing Editor

Toshiba follows the pack with launch of 24TB and 28TB HDDs

Several months behind Seagate and Western Digital, Toshiba achieves the maximum possible in commercial HDDs and benefits from a speed boost over its rivals Continue Reading

By

• Yann Serra, LeMagIT
• Antony Adshead, Storage Editor

Fujitsu loses £50m in sales after Post Office scandal furore

Supplier of the controversial Horizon IT system has been hit by public outrage after the Post Office scandal became mainstream news Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

First CyberBoost Catalyse startup cohort named

The first group of companies named to a cyber incubator programme run by Plexal and the National University of Singapore includes two growing UK businesses Continue Reading

By

• Alex Scroxton, Security Editor

The pillars of AI strategy

In this week’s Computer Weekly, we talk to the CIO of Currys about the electronics retailer’s AI strategy. We exam-ine how China has become a leader in open source software – and what it means for the rest of the world. And we look at how AI is supporting networking alongside how to im-plement networking to support AI. Read the issue now. Continue Reading

What is business sustainability?

Business sustainability, also known as corporate sustainability, is the management of environmental, social and financial concerns by a company to ensure responsible, ethical and ongoing success. Continue Reading

By

• Cameron Hashemi-Pour, Former Site Editor
• Ben Lutkevich, Site Editor
• Ivy Wigmore

Olam Agri to deploy S/4Hana on AWS

Olam Agri is enhancing its global supply chain by deploying SAP’s S/4Hana ERP suite on Amazon Web Services, leveraging artificial intelligence to streamline operations and mitigate risks Continue Reading

By

• Aaron Tan, Informa TechTarget

Will autonomous weapons make humans passive participants in war?

Experts warn the emergence and adoption of AI-powered military systems may eventually push battlefield decision-making beyond the limits of human cognition Continue Reading

By

• Kyle Hiebert, Computer Weekly

HMRC’s list of known tax avoidance schemes and non-compliant umbrellas nears 100 names

The number of non-compliant umbrella companies and tax avoidance schemes on HMRC’s name and shame list has doubled in the past 12 months Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Automation driving SD-WAN optimisation

AIOps is being deployed to help manage highly distributed enterprise networking configurations Continue Reading

By

• Cliff Saran, Managing Editor

Why digital resilience is critical to success with AI at scale

Many early adopters of AI find implementation realities do not live up to the technology's promise - organisations can avoid such frustrations through a greater focus on digital resilience Continue Reading

By

• Alan W. Brown

Mid and South Essex deploys shared care record

The shared care record is live across the region’s NHS providers, allowing them to share patient information from GPs, hospitals, and mental health and community services Continue Reading

By

• Lis Evenstad

Vodafone/Three merger likely to increase mobile prices, warns competition watchdog

A Competition and Markets Authority investigation finds the proposed merger of the two mobile operators would be bad for competition – but offers companies the chance to suggest remedies Continue Reading

By

• Bryan Glick, Editor in chief

Municipal makeover: Indian cities embrace cutting-edge tech

From AI-powered stray dog management to blockchain-secured building permission certificates, municipal corporations across India are ditching outdated processes for digital tools Continue Reading

By

• Pratima Harigunani

Kubernetes disaster recovery: Five key questions

We look at disaster recovery for Kubernetes environments, the key challenges to deployment of K8s DR, the risks we aim to mitigate, how to build a plan and the key infrastructure requirements Continue Reading

By

• Stephen Pritchard

Teenager arrested in TfL cyber attack investigation

New security measures following the cyber attack, which took down some of TfL’s services, have led to delays in contactless roll-out Continue Reading

By

• Cliff Saran, Managing Editor

Lord introduces bill to regulate public sector AI and automation

A private members’ bill seeking to regulate the use of artificial intelligence (AI) and other automated technologies throughout the public sector has been brought to Parliament Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Data sharing for immigration raids ferments hostility to migrants

Data sharing between public and private bodies for the purposes of carrying out immigration raids helps to prop up the UK’s hostile environment by instilling an atmosphere of fear and deterring migrants from accessing public services Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Government receives report on second controversial Post Office IT system

Former subpostmasters suffered as a result of unexplained accounting shortfalls which they believe were caused by errors in Post Office Capture software, used before the controversial Horizon system Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Keir Starmer vows to create a ‘digital NHS’ following damning Darzi review

The prime minister promises to move from an analogue to a digital NHS after Lord Darzi’s rapid review of the health service found an NHS in disrepair, with outdated IT and low productivity Continue Reading

By

• Lis Evenstad

Mphasis expands UK roots with leap into quantum computing

Indian heritage software development services supplier opens London hub to help customers integrate the latest technologies into their business plans Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

European enterprise networking lacks hybrid maturity

Deploying a complex hybrid and multicloud IT architecture has an impact on enterprise network management Continue Reading

By

• Cliff Saran, Managing Editor

Why the government should still bet on DSIT’s five key technologies

When the Conservative government launched the Department for Science, Innovation and Technology, it identified five key technologies for UK investment. The new Labour government must continue this plan Continue Reading

By

• Laura Foster, TechUK