IT management

Forrester: Tips for choosing a UCaaS provider

Forrester analysts assess the various options and licensing arrangements available for unified comms-as-a-service offerings Continue Reading

By

• Will McKeon-White

How Philippine Airlines is transforming customer experience

The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes Continue Reading

By

• Aaron Tan, Informa TechTarget

Met Police investigating senior Post Office worker over evidence destruction allegation

Public inquiry evidence confirms that the Metropolitan Police are investigating a senior Post Office staff member regarding instructions to destroy evidence Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

What are tensor processing units and what is their role in AI?

We look at Google’s TPUs – tensor processing units – and ask what makes them different to CPUs, GPUs and DPUs, as well as how you can take advantage of them in AI processing Continue Reading

By

• Antony Adshead, Storage Editor

NCSC chief warns of gap in cyber threats and defence capabilities

The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Sir Alan Bates tells Prime Minister to guarantee Post Office scandal victim redress by March 2025

Campaigner tells Keir Starmer to finalise full and final financial redress to victims of the Post Office scandal by March next year, or face legal action Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

EU cyber security bill NIS2 hits compliance deadline

The EU’s NIS2 bill will harmonise how companies and member states approach cyber security, but its success will depend on how well it is implemented and enforced Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Preparing for disruptions to enterprise application ecosystems

From undersea cable sabotage to AI deepfakes and restrictive regulations, modern applications face a barrage of threats. Organisations must prioritise resilience by diversifying infrastructure, investing in cyber security, and embracing sustainable practices to ensure business continuity Continue Reading

By

• Neha Ralhan

Philippines leaps forward in e-government with cloud-first strategy

A common infrastructure and a ‘once-only’ principle have propelled the Philippines up the UN’s E-Government Development Index, streamlining services and bolstering data sovereignty Continue Reading

By

• Ai Lei Tao

Digitisation forum launched ahead of Norway’s digital strategy

Norway's government is preparing itself for the future by establishing an advisory hub to support its digital strategies Continue Reading

By

• Gerard O'Dwyer

SUSE sees growth in multi-Linux support and containers

SUSE CEO talks up the company’s double-digit growth, fuelled by demand for its multi-Linux support offering, Rancher container platform and focus on artificial intelligence Continue Reading

By

• Aaron Tan, Informa TechTarget

Google Cloud Summit: Unifying data, data residency and agent-driven AI

Google Cloud’s London summit underpinned a focus on artificial intelligence with some significant infrastructure updates Continue Reading

By

• Stephen Pritchard

F1 real time data: A Computer Weekly Downtime Upload podcast

We speak to AWS and the lead cloud architect at F1 about the immense data processing and analysis that takes place Continue Reading

By

• Cliff Saran, Managing Editor

Applying IT observability to deliver business metrics

The complex nature of modern IT requires advanced tooling to ensure systems are running optimally. These tools can also identify business trends Continue Reading

By

• Cliff Saran, Managing Editor

Former police officer heading Post Office operations did nothing to help innocent subpostmasters

Former chief operating officer did nothing when action could have put a stop to the Post Office wrongful prosecutions Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Tech and digital skills key to improving police productivity

The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and coordination to harness the full range of benefits Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

UK government unveils AI safety research funding details

Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Hillingdon Council commits £9m to tech revamp in digital strategy

Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Google prepares for nuclear to power AI datacentres

As part of its drive towards sustainable energy and to meet ever-increasing power demands, Google is planning to use small nuclear reactors Continue Reading

By

• Cliff Saran, Managing Editor

NCSC expands school cyber service to academies and private schools

The National Cyber Security Centre is expanding its PDNS for Schools service to encompass a wider variety of institutions up and down the UK Continue Reading

By

• Alex Scroxton, Security Editor

UK sees over £6bn boost in datacentre investments

Following moves to classify datacentres as critical national infrastructure, a number of US tech providers have announced new UK investments Continue Reading

By

• Cliff Saran, Managing Editor

Google launches Parallelstore file storage at cloud AI training

Originally driven by Intel’s now-defunct Optane storage class memory, Parallelstore offers massive parallel file storage targeted at artificial intelligence training use cases on Google Cloud Continue Reading

By

• Yann Serra, LeMagIT
• Antony Adshead, Storage Editor

A future of virtual collaboration

In this week’s Computer Weekly, we examine how immersive technologies such as augmented and virtual reality are set to transform workplace collaboration. We look at how AI is helping to deliver improvements in customer experience. And we analyse the problems in the Post Office project to replace its troubled Horizon IT system. Read the issue now. Continue Reading

The future of collaboration in virtuality

The internet has introduced a host of applications to enable increasingly sophisticated collaboration across distances. Email catapulted economies into near real-time cooperation of teams, but new technologies promise to unleash immersive collaboration tools Continue Reading

By

• Martin Schwirn, Computer Weekly

How Zoom is charting its course towards an AI-first platform

Zoom CEO Eric Yuan talks up his vision for the future of work, the company's transition to an AI-powered platform and what it is doing to stay ahead of rivals Continue Reading

By

• Aaron Tan, Informa TechTarget

Is diversity even more under threat in tech?

The promotion of diversity in tech is going backwards - and it's a terrible moment for that to happen. Here's why diversity is even more important than it's ever been Continue Reading

By

• Bev White, Nash Squared

Post Office believes it took £36m from subpostmasters with unexplained losses

The Post Office wrongly blamed subpostmasters for unexplained account shortfalls and made them cover losses out of their own pockets - then banked the money itself Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Global file systems: A single view of on-premise and cloud data

Global file systems aggregate data into a single hybrid cloud from multiple locations using object storage with access that satisfies traditional application needs, like file locking Continue Reading

By

• Stephen Pritchard

Azure storage: Key options in Microsoft cloud storage

We survey the key cloud storage options available from Microsoft Azure, which include Files, Blob, Elastic SAN, Managed Disk and NetApp files, for a range of use cases Continue Reading

By

• Stephen Pritchard

Post Office set to axe in-house-developed New Branch IT software

Troubled business may ditch its plan to build a new core branch system in-house and buy an off-the-shelf alternative Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gartner: AI can be catalyst for new business models

Gartner expert Nicholle Lindner explains how companies like Klarna are leveraging AI to drive new revenue, and what businesses need to consider when embracing the technology Continue Reading

By

• Ai Lei Tao

NCSC issues fresh alert over wave of Cozy Bear activity

The NCSC, FBI and NSA publish updated warning about Cozy Bear’s activities, highlighting a range of vulnerabilities the threat actor is using to set up its cyber attacks Continue Reading

By

• Alex Scroxton, Security Editor

What is the risk-reward ratio?

The risk-reward ratio, also known as a risk-return ratio, is a mathematical calculation investors use to measure the expected gains of a given investment against the risk of loss. Continue Reading

By

• Kinza Yasar, Technical Writer
• Mary K. Pratt

Government launches cyber standard for local authorities

Local government bodies are being invited to take advantage of a new NCSC-derived Cyber Assessment Framework to help enhance their resilience and ward off cyber attacks Continue Reading

By

• Alex Scroxton, Security Editor

Internet Archive web historians target of hacktivist cyber attack

The Internet Archive nonprofit digital library and Wayback Machine operator has been attacked by pro-Palestinian hacktivists Continue Reading

By

• Alex Scroxton, Security Editor

How Recorded Future finds ransomware victims before they get hit

Threat intel specialists at Recorded Future have shared details of newly developed techniques they are using to disrupt Rhysida ransomware attacks before the gang even has a chance to execute them Continue Reading

By

• Alex Scroxton, Security Editor

UK and US pledge closer working on children’s online safety

In their first agreement on the subject of children’s online safety, the UK and US governments have said they will create a new working group to boost cooperation Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Interview: Bruno Marie-Rose, CIO, Paris 2024 Olympic and Paralympic Games

The technology chief reflects on a successful Olympic and Paralympic Games – and how what he learned as a former Olympic medallist helped him be a better IT leader Continue Reading

By

• Mark Samuels

Australia bolsters cyber defences with security bill

Legislation tackles IoT security and establishes a Cyber Incident Review Board to bolster Australia’s cyber resilience Continue Reading

By

• Stephen Withers

Post Office dragging its feet getting rid of tainted staff, despite government ‘green light’

Former minister gave Post Office ‘green light’ to take robust action against existing staff with links to Post Office scandal wrongdoing Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Afas leads the way with four-day work week in the Netherlands

Dutch labour unions want a shorter working week and software company Afas is leading the way, introducing a four-day work week from 1 January 2025 Continue Reading

By

• Kim Loohuis

Under-fire Nick Read was unprepared for Post Office challenge

Post Office boss Nick Read was not prepared for the task ahead of him when he joined the organisation as CEO in 2019 Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

MoneyGram customer data breached in attack

MoneyGram confirms that customer data has been stolen in an incident that appears to have started with a social engineering attack on its IT helpdesk staff Continue Reading

By

• Alex Scroxton, Security Editor

Five zero-days to be fixed on October Patch Tuesday

Stand-out vulnerabilities in Microsoft’s latest Patch Tuesday drop include problems in Microsoft Management Console and the Windows MSHTML Platform Continue Reading

By

• Alex Scroxton, Security Editor

OpenAI to open office in Singapore to spearhead APAC expansion

OpenAI will establish a regional hub in Singapore later this year, partnering with the government and AI Singapore to boost AI development across the region Continue Reading

By

• Aaron Tan, Informa TechTarget

UK Cyber Team seeks future security professionals

Young people from across the UK have a chance to represent the country in international competitions and advance their future careers in cyber security Continue Reading

By

• Alex Scroxton, Security Editor

What is a PMO (project management office)?

A project management office (PMO) is a group, agency or department that defines and maintains the standards of project management for a company. Continue Reading

By

• Cameron Hashemi-Pour, Former Site Editor
• Esther Shein

Secureworks: Ransomware takedowns didn’t put off cyber criminals

The number of active cyber criminal ransomware gangs has surged by almost a third in the space of 12 months, according to the latest intelligence from Secureworks Continue Reading

By

• Alex Scroxton, Security Editor

Post Office IT transformation project was ‘set up to fail’, chairman tells inquiry

Post Office interim chairman tells Horizon public inquiry that the Post Office needs to reset New Branch IT project Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK’s cyber incident reporting law to move forward in 2025

The UK government says that enforced cyber incident and ransomware reporting for critical sectors of the economy will help to build a better picture of the threat landscape and enable more proactive and preventative responses Continue Reading

By

• Alex Scroxton, Security Editor

DWP CIO Rich Corbridge leaving to join property developer

The digital chief at the Department for Work and Pensions is moving on only 18 months after starting his role in the civil service Continue Reading

By

• Bryan Glick, Editor in chief

How AI is permeating enterprise IT

The industry is ramping up efforts to help enterprise IT deliver artificial intelligence-based business applications Continue Reading

By

• Cliff Saran, Managing Editor

Google to appeal Play Store ruling

Google’s ongoing fight with Epic Games is game-over, after a judge ruled in favour of the developer to open up access to Android apps Continue Reading

By

• Cliff Saran, Managing Editor

Can the Post Office project to replace Horizon be rescued?

Evidence from the Post Office public inquiry shows huge problems with the critical project to replace the troubled Horizon IT system – after two government-mandated reviews, is there any sign it can succeed? Continue Reading

By

• Bryan Glick, Editor in chief

Government accepts most quantum regulation recommendations

Three of the 14 recommendations on quantum regulations put forward by the Regulatory Horizon Council have been accepted in principle Continue Reading

By

• Cliff Saran, Managing Editor

Digital government on a budget

In this week’s Computer Weekly, we examine how Labour’s version of austerity will affect the government’s desire for digital transformation. We find out how the use of AI in the workplace is negatively affecting low-income workers. And an SAP customer explains how it plans to keep running after the end of support for ECC. Read the issue now. Continue Reading

Labour sets up new office to coordinate tech innovation regulations

The newly formed Regulatory Innovation Office has been set up to ensure existing regulations do not become barriers to emerging tech innovations Continue Reading

By

• Cliff Saran, Managing Editor

Post Office boss Nick Read ‘inadequate, greedy and self-interested’, whistleblowers tell inquiry

Outgoing Post Office boss Nick Read faces public inquiry for three days this week, with no shortage of questions to answer Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Configuration management vs. asset management simplified

Configuration management and asset management are sometimes used interchangeably. While similar in certain ways, they are not the same thing. Discover where the two diverge and where they overlap. Continue Reading

By

• Stuart Burns

Why responsible AI is a business imperative

Tools are emerging for real-world AI systems that focus more on responsible adoption, deployment and governance, rather than academic and philosophical questions about speculative risks Continue Reading

By

• Mary Branscombe, Computer Weekly

Shrinking the carbon footprint of datacentres

The digital economy is increasing demand for datacentres, and in turn pushing up the use of power and cooling. Granular metrics are key to achieving digitisation with a low environmental impact Continue Reading

By

• Cliff Saran, Managing Editor
• Adrian Bridgwater

Whistleblowers call out ongoing cover-up by Post Office CEO in explosive letter

A letter from Post Office staff to MPs, statutory inquiry chair Wyn Williams and the Post Office chairman demands their intervention and an investigation into the organisation's leadership Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK telcos including BT at risk from DrayTek router vulnerabilities

A series of vulnerabilities in DrayTek's Vigor router product lines affects multiple comms service providers in the UK, according to new analysis Continue Reading

By

• Alex Scroxton, Security Editor

NCSC celebrates eight years as Horne blows in

Outgoing NCSC interim leader Felicity Oswald shares her thoughts on the body’s work over the past eight years as she hands over the reins to incoming CEO Richard Horne Continue Reading

By

• Alex Scroxton, Security Editor

Post Office senior executive suspended over allegations of destroying evidence

Statement to public inquiry reveals that investigation is underway over allegations that a senior Post Office executive instructed staff to destroy evidence Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cups Linux printing bugs open door to DDoS attacks, says Akamai

The Cups Linux printing vulnerabilities disclosed at the end of September would seem to have a nasty sting in their tail, according to researchers at Akamai Continue Reading

By

• Alex Scroxton, Security Editor

Post Office recruiting tech-savvy board member amid unravelling IT disaster

Public inquiry told that the Post Office is currently recruiting a tech-savvy non-executive director Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Late evidence in Post Office Capture investigation could not be reviewed

Evidence failed to reach investigators in time for report into controversial pre-Horizon Post Office software Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Data and technology key to the future of the subsurface, report says

The report highlights the important role of the subsurface, but lack of accessible data and the likely need for new policy and regulation on the use of new technologies are barriers to future sustainable and efficient use Continue Reading

By

• Lis Evenstad

Meta fuels AI innovation in APAC with accelerator programme

Meta launches AI accelerator and incubator programmes to support startups and enterprises in building AI applications using its Llama model Continue Reading

By

• Aaron Tan, Informa TechTarget

How digital twins can help support sustainability

Digital twin technology shows promise as a sustainability tool-- but it's no panacea. Continue Reading

By

• Mary K. Pratt

Microsoft files lawsuit to seize domains used by Russian spooks

Microsoft has been given permission to seize multiple domains used by the Russian state threat actor Star Blizzard as part of a coordinated disruption effort undertaken ahead of the US elections Continue Reading

By

• Alex Scroxton, Security Editor

Rising IT talent costs shadow Sweden’s skills shortage and market reforms

Swedish businesses face challenges recruiting the right IT staff, as salary demands increase Continue Reading

By

• Gerard O'Dwyer

SOC teams falling out of love with threat detection tools

Security operations centre practitioners are fed up of being flooded with pointless alerts and many no longer have much confidence in their threat detection tools, according to a report Continue Reading

By

• Alex Scroxton, Security Editor

Local councils need ‘better support’ to buy AI responsibly

The Ada Lovelace Institute says there is lack of adequate support on how councils can safely and responsibly procure artificial intelligence systems in the public interest Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

Once more it's deja vu all over again in digital government

When you write about government IT for as long as Computer Weekly has – which is pretty much as long as “government IT” has been a thing – it’s hard not to get a sense of what can most accurately ... Continue Reading

By

• Bryan Glick, Editor in chief

Rise of the cyber clones: When seeing isn’t believing

It is frighteningly easy to clone someone else's identity using readily-available artificial intelligence tools Continue Reading

By

• Jake Moore, ESET

DSIT launches digital government panel

The panel, which is being co-chaired by Martha Lane Fox and Paul Willmott, will help government create a 10-year vision for a ‘digital centre’ Continue Reading

By

• Lis Evenstad

Post Office and Fujitsu: from blood brothers to bad blood

Former Post Office chief transformation officer’s evidence to the public inquiry reveals organisation’s strained relationship with main IT supplier Fujitsu Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nutanix courts VMware customers in APAC amid Broadcom concerns

Nutanix is driving double-digit growth across the region by capitalising on the evolving cloud landscape with its hybrid cloud and artificial intelligence offerings, as well as anxieties about the future direction of VMware under Broadcom’s ownership Continue Reading

By

• Aaron Tan, Informa TechTarget

UK and Singapore to collaborate on supporting ransomware victims

At the fourth Counter Ransomware Initiative Summit in the US, both the UK and Singapore have committed to working on new guidance designed to better support victims and undermine cyber criminal business models Continue Reading

By

• Alex Scroxton, Security Editor

Cyber UK’s quickest growing tech field, but skills gap remains

More people than ever are joining the cyber security profession in the UK, according to a report, but there is still a serious shortage even with a doubling in numbers Continue Reading

By

• Alex Scroxton, Security Editor

Amazon Mechanical Turk workers suspended without explanation

A likely glitch in Amazon Payments resulted in hundreds of Mechanical Turk workers being suspended from the platform without proper explanation or pay Continue Reading

By

• Sebastian Klovig Skelton, Data & ethics editor

GenAI edges closer to enterprise maturity

While many organisations are piloting generative AI applications, few have mature production roll-outs, according to a survey of Computer Weekly readers worldwide Continue Reading

By

• Cliff Saran, Managing Editor

How companies can improve their carbon accounting practices

A growing number of stakeholders are asking for greenhouse gas emissions reporting as part of doing business. Learn about the challenges this poses and how to improve efforts. Continue Reading

By

• Mary K. Pratt

Post Office spending £80,000+ a week on engineers who can’t work, as IT project burns cash

Revelation is latest evidence of the Post Office’s struggles to replace Fujitsu’s controversial Horizon software used in branches Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

India’s fintechs find fortune in underserved segments

Indian fintech companies are leveraging artificial intelligence and blockchain to address underserved customer segments, unearth hidden revenue opportunities and create innovative products Continue Reading

By

• Pratima Harigunani

‘Shocked’ MoneyGram hits back at Post Office

Money transfer fintech wrote to subpostmasters expressing its disappointment with the Post Office over end of contract Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

APAC organisations embrace generative AI

Study reveals a surge in GenAI adoption across APAC, with businesses looking to train their own models, likely to address specific regional needs and market dynamics Continue Reading

By

• Aaron Tan, Informa TechTarget

Unmasked: The Evil Corp cyber gangster who worked for LockBit

The NCA has named and shamed a prominent member of the Evil Corp cyber crime collective who also worked as an affiliate of the LockBit ransomware gang as the UK unveils new sanctions against 16 Russian cyber criminals Continue Reading

By

• Alex Scroxton, Security Editor

How to make the CMO your best friend

Chief marketing officers are more reliant than ever on their CIO colleagues - but it's a relationship that can, and should, work to their mutual benefit Continue Reading

By

• Robert Grimsey

Businesses are getting some value from AI, but struggling to scale

Survey from KPMG reveals IT leaders struggling to keep up with the pace of technology innovation Continue Reading

By

• Cliff Saran, Managing Editor

Open source is not a trust issue, it’s an innovation issue

Businesses are seeing greater value from open source software, such as greater levels of productivity and reduced operational costs Continue Reading

By

• Joe Fay

Post Office ditches MoneyGram after cyber attack

The Post Office offered a short extension to enable it to asses the impact of the MoneyGram cyber incident, but the contract has now expired and MoneyGram services are no longer available in Post Office branches Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

AI advances in cancer care

In this week’s Computer Weekly, medtech startups are showing how AI can offer dramatic advances in cancer care – we talk to one such firm to find out more. Every CIO is used to delivering rapid response times for users, but not many target latency of eight nanoseconds – we find out how it’s done. And we examine the latest trends on datacentre cooling in the light of advances in energy efficiency. Read the issue now. Continue Reading

Cyber teams say they can’t keep up with attack volumes

Over 60% of European security pros say their teams are understaffed, and over 50% don’t have enough budget, according to data from ISACA Continue Reading

By

• Alex Scroxton, Security Editor

What are ModelOps (model operations) analytics models?

ModelOps (model operations) is a holistic approach to building analytics models that can quickly progress from the lab to production. Continue Reading

By

• Nick Barney, Technology Writer
• Katie Terrell Hanna
• Corinne Bernstein

The cyber industry needs to accept it can't eliminate risk

The Computer Weekly Security Think Tank panel considers incident response in the wake of the July CrowdStrike incident, sharing their views on what CrowdStrike got wrong, what it did right, and next steps Continue Reading

By

• Paul Lewis, Nominet

Investigation finds 'reasonable likelihood' Post Office Capture software caused accounting losses

An independent forensic analysis finds the predecessor to Horizon IT system was also likely to have caused shortfalls for which subpostmasters were blamed, years before the Post Office scandal Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Budgeting in nanoseconds

At financial exchange LMAX Group, applications are allowed just eight nanoseconds of latency. CTO Andrew Phillips explains how it achieves this. Continue Reading