News

IT services and outsourcing

• May 22, 2025 22 May'25

  Lloyds and Nationwide to use UK finance sector LLM

  Industry-specific large language models could improve customer services, strengthen security and support regulatory compliance

• May 22, 2025 22 May'25

  HMRC begins escape from Fujitsu’s grip through £500m contract

  HMRC looking for a supplier to support its planned exit from three Fujitsu datacentre contracts

• May 21, 2025 21 May'25

  M&S cyber attack disruption likely to last until July

  M&S says it has moved into recovery mode after a ransomware attack, but expects some disruption to persist throughout the coming weeks

• May 21, 2025 21 May'25

  Fujitsu raked in £80m from HMRC in March alone, despite Post Office scandal

  HM Revenue & Customs described as a UK ‘cash cow’ for the Japanese IT giant at the centre of the Post Office Horizon scandal

• May 20, 2025 20 May'25

  Botched Post Office IT projects continue to drain public purse

  Millions more pounds of public money spent by the Post Office as a result of an IT error that exposed the personal details of Horizon victims

• May 19, 2025 19 May'25

  Keepit to expand SaaS backup footprint and intelligent automation

  Danish cloud backup provider will add Atlassian and Okta support and has plans for intelligent automated restores to customer RPOs and RTOs as well a threat library

• May 19, 2025 19 May'25

  Gartner: Most firms not tapping cloud’s full potential

  Organisations have not fully leveraged the full potential of cloud and must navigate emerging trends such as artificial intelligence, multicloud complexity and security perceptions to stay competitive

• May 16, 2025 16 May'25

  Kissflow finds its place in low-code market

  The supplier of low-code software development tools that cater to both citizen developers and IT professionals is experiencing rapid growth in Southeast Asia where it has been doubling its revenue over the past four years

• May 15, 2025 15 May'25

  Post Office scandal inquiry to publish first findings this summer

  Inquiry announces that findings on compensation and human impact will be presented in the next few months

• May 14, 2025 14 May'25

  Australian public cloud spending to hit A$26.6bn in 2025

  Gartner forecasts strong growth in cloud infrastructure and platform services even as Australian organisations grapple with scaling AI initiatives and managing rising cloud expenditure

• May 13, 2025 13 May'25

  Controversial Post Office Horizon system could stay until 2033

  Post Office seeks off-the-shelf Horizon replacement as part of £492m tender that includes ongoing support for Horizon up to 2033

• May 13, 2025 13 May'25

  NHS trust cloud plans hampered by Trump tariff uncertainty

  Essex NHS wants to move some capacity to the Nutanix cloud, but can’t be certain prices will hold between product selection and when procurement plans gain approval

• May 13, 2025 13 May'25

  Evidence reveals Post Office scandal victims short-changed in compensation payouts

  Subpostmasters who appealed compensation payments have significantly increased ‘worryingly undervalued’ settlements

• May 12, 2025 12 May'25

  Italian bank signs 10-year deal with Google Cloud

  UniCredit will transform operations through cloud, AI and data analytics technologies from Google Cloud

• May 12, 2025 12 May'25

  University will ‘pull the plug’ to test Nutanix disaster recovery

  University of Reading set to save circa £500,000 and deploy Nutanix NC2 hybrid cloud that will allow failover from main datacentre

• May 08, 2025 08 May'25

  UK Digital Services Tax survives US trade negotiations

  The UK will retain its Digital Services Tax on tech giants in a landmark US trade agreement that paves the way for a future digital tech deal

• May 08, 2025 08 May'25

  Data streaming matures, cultural shift is key

  Confluent’s Tim Berglund warns that a cultural transformation towards creating valued data products is vital even as the technology for data streaming is maturing

• May 07, 2025 07 May'25

  UK hands Indian IT suppliers competitive boost in trade deal

  Trade deal will exempt IT workers from India from paying National Insurance contributions for three years

• May 07, 2025 07 May'25

  Bill Gates hails ‘stunning’ AI progress, urges focus on global equality

  The Microsoft co-founder underscored AI’s transformative potential in healthcare, education and agriculture while highlighting the need to ensure its benefits reach lower-income nations

• May 05, 2025 05 May'25

  How AsiaPac transformed into a multicloud powerhouse

  AsiaPac CEO Andrew Cheng outlines the company’s growth from a laptop PC distributor to a regional technology service provider known for its multicloud capabilities

• May 02, 2025 02 May'25

  India’s Hexaware targets public sector business as it expands UK operation

  Indian heritage IT services firm opens office in Canary Wharf and sets is sights on growing its UK public sector business

• April 30, 2025 30 Apr'25

  Current SaaS delivery model a risk management nightmare, says CISO

  JPMorgan Chase security chief Patrick Opet laments the state of SaaS security in an open letter to the industry and calls on software providers to do more to enhance resilience

• April 28, 2025 28 Apr'25

  Fujitsu UK staff will get bonus despite Post Office scandal fallout

  Employees will receive bonuses as Fujitsu UK reaches sales target - suggesting that its pause on bidding for public sector business has had limited impact

• April 28, 2025 28 Apr'25

  HMRC predicts IR35-related £20m annual tax loss due to business size classification changes

  HMRC predicts that changes made by the government to the classification criteria used to decide if businesses should be considered small or medium-sized entities will cost the Treasury £20m each year in IR35 non-compliance

• April 24, 2025 24 Apr'25

  South East Water modernises through Google Cloud

  Utility’s five-year transformation project sees it adopt Google Cloud technologies to help change how it works

• April 23, 2025 23 Apr'25

  Digital ID sector calls for changes to government data legislation

  Suppliers urge technology secretary to work more collaboratively with private sector over concerns government’s digital wallet will gain a monopoly in the market

• April 22, 2025 22 Apr'25

  Fujitsu targets private AI with Japanese LLM on Nutanix

  Fujitsu’s Takane large language model, optimised for Japanese language and business use, is aimed at supporting private AI deployments

• April 21, 2025 21 Apr'25

  Top APAC firms recognised at innovation awards

  Citic Telecom, CapitaLand Investment and DBS Bank were among the region’s top industry innovators recognised for their digital transformation efforts at the Computer Weekly Innovation Awards APAC 2025

• April 21, 2025 21 Apr'25

  CW Innovation Awards: M1 aims to become digital-native telco

  The digital-first telco is running all its back-end systems on the cloud, enabling it to speed up decision-making and enhance customer service

• April 17, 2025 17 Apr'25

  Tariff turmoil is making supply chain security riskier

  Many businesses around the world are taking the decision to alter their supplier mix in the face of tariff uncertainty, but in doing so are creating more cyber risks for themselves, according to a report

• April 15, 2025 15 Apr'25

  UK challenger bank targets US’s mid-tier banking sector with tech platform

  Starling Bank expands its banking as a service platform sales operation into the North American market

• April 15, 2025 15 Apr'25

  Alibaba Cloud bolsters AI offerings

  The Chinese hyperscaler has launched new models, tools and infrastructure upgrades for international customers following plans to advance its cloud computing and AI infrastructure

• April 14, 2025 14 Apr'25

  Government faces claims of serious security and data protection problems in One Login digital ID

  The Government Digital Service was warned about serious cyber security and data protection problems in its flagship digital identity system, with insider claims that the data of three million users may still be at risk

• April 11, 2025 11 Apr'25

  AI surveillance towers place migrants in ‘even greater jeopardy’

  The use of autonomous surveillance towers throughout the English coast forces migrants into increasingly dangerous routes and contributes to their criminalisation

• April 10, 2025 10 Apr'25

  Lloyds Bank moves AI work onto Google Cloud platform

  Banking group is cutting its emissions and accelerating the development of AI platforms by moving work onto Google Cloud

• April 10, 2025 10 Apr'25

  NetSuite bets big on built-in AI

  At its customer event in Sydney, Oracle NetSuite unveiled a suite of AI-powered features integrated directly into its platform at no extra cost in a bid to make AI more accessible to customers

• April 09, 2025 09 Apr'25

  Post Office gets extra £136m towards tech transformation as clock ticks on Horizon

  Latest handout means government has given the Post Office more than a quarter of a billion pounds in ‘further’ funding, with half destined to support its technology transformation

• April 08, 2025 08 Apr'25

  Interview: Sarah Hawkins, CEO, National Family Mediation

  The CEO of the not-for-profit talks to Computer Weekly about how the organisation has finally automated referrals, after years of being told it was impossible, and launching its own mediation app

• April 08, 2025 08 Apr'25

  UK authority’s search for answers over deleted Julian Assange emails comes too late to retrieve data

  The Crown Prosecution Service has finally searched for information about the destruction of emails from the WikiLeaks founder’s lawyer – but too late to retrieve data about the deleted documents

• April 02, 2025 02 Apr'25

  StarHub trials first 5G cloud RAN network in Southeast Asia

  Singapore telco trials cloud-based radio access network, unlocking new enterprise services and laying the groundwork for advanced 5G and 6G capabilities

• April 01, 2025 01 Apr'25

  Scottish support group for Post Office scandal victims launched

  Support group calls on former subpostmasters in Scotland who have been affected by Horizon errors to come forward

• April 01, 2025 01 Apr'25

  How Singapore researchers are using AI to fight Parkinson’s disease

  Singapore researchers are using Google DeepMind’s AlphaFold to understand the intricate protein interactions at play in Parkinson's disease, paving the way for potential diagnostics and treatments

• March 31, 2025 31 Mar'25

  Top 1,000 IT service providers in scope of UK cyber bill

  The government’s proposed Cyber Security and Resilience Bill is set to include regulatory provisions covering both datacentre operators and larger IT service providers

• March 31, 2025 31 Mar'25

  Reassessing UK law enforcement data adequacy

  Computer Weekly takes stock of proposed changes to the UK’s law enforcement data protection rules and how it could affect data adequacy with the European Union

• March 31, 2025 31 Mar'25

  UK law enforcement data adequacy at risk

  The UK government says reforms to police data protection rules will help to simplify law enforcement data processing, but critics argue the changes will lower protection to the point where the UK risks losing its European data adequacy

• March 27, 2025 27 Mar'25

  Selangor teams up with Google Cloud on AI

  The Teraju AI Selangor initiative will provide state agencies with access to Google Cloud’s AI tools and training to build AI applications in areas such as education and healthcare

• March 26, 2025 26 Mar'25

  4 Day Week Foundation launches tech sector pilot

  UK tech firms are being invited to join a pilot programme run by the 4 Day Week Foundation, which aims to help prepare them for implementing shorter working weeks

• March 26, 2025 26 Mar'25

  Oracle bets big on AI, drives Australian business transformation

  At the Oracle CloudWorld Tour in Sydney, Oracle executives talked up the company’s strategy to integrate AI across its entire technology stack, empowering Australian businesses to move beyond experimentation and into practical AI-driven solutions

• March 24, 2025 24 Mar'25

  APIs key to unlocking AI agent potential, says MuleSoft

  Most Asia-Pacific IT leaders have either implemented or intend to deploy agentic AI in the next two years, but success will hinge on the implementation of APIs that AI agents rely on

• March 23, 2025 23 Mar'25

  How Jetstar is tapping data analytics

  Low-cost carrier Jetstar is using the Snowflake data platform to optimise the number of meals to carry onboard and to generate flight schedules, among other data analytics initiatives to improve its operations