News

IT services and outsourcing

• September 26, 2025 26 Sep'25

  Microsoft hides key data flow information in plain sight

  Microsoft’s own documentation confirms that data hosted in its hyperscale cloud architecture routinely traverses the globe, but the tech giant is actively obfuscating this vital information from its UK law enforcement customers

• September 24, 2025 24 Sep'25

  Alibaba Cloud targets full-stack AI dominance

  The Chinese cloud giant has unveiled the Qwen3-Max model, a suite of agent development tools and cloud infrastructure upgrades to position itself as a one-stop shop for AI development and deployment

• September 19, 2025 19 Sep'25

  UK cyber action plan lays out path to resilience

  A report produced for the government by academics at Imperial College London and the University of Bristol sets out nine recommendations to strengthen the UK’s cyber sector

• September 19, 2025 19 Sep'25

  Pentera expands in APAC, taps AI to outsmart attackers

  The penetration testing specialist is expanding its presence in the Asia-Pacific region and deploying AI-driven capabilities as it eyes acquisitions and a potential IPO

• September 17, 2025 17 Sep'25

  Lufthansa pilots EU Digital Identity Wallet-based travel

  Travellers will only be required to tap their phone to pass the various steps of checking in and boarding aircraft

• September 16, 2025 16 Sep'25

  UK government signs US partnership to deliver Europe’s largest AI factory

  Some 120,000 GPUs are set to be deployed in the UK over the next 12 months, as the government says it’s laser-focused on attracting talent and startups

• September 15, 2025 15 Sep'25

  Amnesty: AI surveillance risks ‘supercharging’ US deportations

  Amnesty International says AI-driven platforms from Palantir and Babel Street are being used by US authorities to track migrants and revoke visas, raising fears of unlawful detentions and mass deportations

• September 15, 2025 15 Sep'25

  Arqit to support NCSC’s post-quantum cryptography pilot

  Quantum specialist Arqit will provide specialised post-quantum migration planning services to organisations preparing to address the imminent risks to traditional cryptography

• September 09, 2025 09 Sep'25

  Fujitsu braced for double-digit decline triggered by ‘foolish display of legal machismo’

  Internally, Fujitsu UK is braced for major revenue decline as Post Office scandal takes its toll

• September 09, 2025 09 Sep'25

  Rimini Street CEO sounds death knell on ERP software

  Believing monolithic ERP applications will become obsolete in a decade, Seth Ravin is positioning Rimini Street to help enterprises transition to agentic ERP processes

• September 08, 2025 08 Sep'25

  AI boom to push Australian IT spending past A$172bn

  Australian IT spending is set to grow by 8.9% in 2026, driven by growing investments in artificial intelligence, datacentre systems and cloud, according to Gartner

• September 04, 2025 04 Sep'25

  Depression, anxiety, PTSD and suicidal thoughts: Post Office victims speak out

  Report finds that former subpostmasters suffered and are continuing to suffer severe mental and physical problems due to their treatment by the Post Office

• September 03, 2025 03 Sep'25

  Fastly CEO plots course through AI and security

  Chief exec Kip Compton explains how Fastly’s unified platform is solving the web’s biggest challenges, from content scrapping by AI bots to distributed denial-of-service attacks

• September 02, 2025 02 Sep'25

  Meet the IT leader In Lebanon who became an IT entrepreneur

  Nassib Chamoun says CIOs could follow his lead in swapping IT management for life as a startup, but they must be prepared to make sacrifices

• September 02, 2025 02 Sep'25

  Scottish Widows completes migration of millions of accounts to TCS platform

  Pension provider reaches milestone in its digital transformation with Indian IT services giant

• September 02, 2025 02 Sep'25

  Fujitsu’s roots in government go too deep

  MPs and peers call on prime minister to review Japanese supplier’s ‘eligibility’ to bid for government contracts

• September 02, 2025 02 Sep'25

  AWS goes live in New Zealand

  The AWS Asia Pacific (New Zealand) region, comprising three availability zones and powered by renewable energy, will enable organisations to store sensitive data in the country

• August 28, 2025 28 Aug'25

  VMware rides on private cloud renaissance in APAC

  As enterprise rebalance workload placements and reinvest in private cloud infrastructure, Broadcom is positioning its VMware Cloud Foundation as the new standard for hybrid operations

• August 27, 2025 27 Aug'25

  FairPrice taps Google Cloud to build agentic AI workforce

  Singapore’s largest retailer is deploying a suite of agentic AI applications built on Google’s Gemini, Vertex AI and Agentspace to transform its customer experience and internal workflows

• August 27, 2025 27 Aug'25

  Home Office Fujitsu contract is ‘de facto’ conflict of interest in Post Office police probe

  Fujitsu supplies police with the network that supports national investigations, while its former staff are part of a national investigation

• August 20, 2025 20 Aug'25

  Metropolitan Police contract with Fujitsu is ‘potential conflict of interest’ amid Post Office probe

  Freedom of information request reveals sub-contract between Fujitsu and the police force leading nationwide investigation of the IT firm’s part in the Post Office scandal

• August 20, 2025 20 Aug'25

  Without a data strategy, AI will just scale your chaos

  Snowflake’s chief data analytics officer, Anahita Tafvizi, explains why a data strategy focused on governance, consistency and accuracy is the only way to build artificial intelligence that users will trust

• August 18, 2025 18 Aug'25

  Workday hit in wave of social engineering attacks

  A campaign of voice-based social engineering attacks targeting users of Salesforce’s services appears to have struck HR platform Workday

• August 18, 2025 18 Aug'25

  Docusign moves beyond e-signatures with AI-powered contract platform

  Docusign CEO Allan Thygesen explains how the company is leveraging its brand recognition and GenAI capabilities to solve decades-old problems in how businesses create, negotiate and manage contracts

• August 15, 2025 15 Aug'25

  Zendesk CTO on the new era of customer experience

  Zendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this reversal is creating roles like the ‘bot manager’ and shaping the future of customer experience

• August 15, 2025 15 Aug'25

  India revives national datacentre policy amid AI push

  The government is pushing for single-window clearances and distributed infrastructure to prepare India for AI and cloud workloads in its national datacentre policy

• August 13, 2025 13 Aug'25

  SAP touts Business Suite as key to enterprise AI

  The German software giant pitched its Business Suite set of integrated applications for the AI era, along with the SAP Joule copilot as the future orchestrator of business workflows, at its customer conference in Melbourne

• August 13, 2025 13 Aug'25

  Fujitsu orders staff to retain Post Office-related documentation as it braces for legal action

  Japanese supplier tells all UK staff to preserve documents related to its work with the Post Office

• August 12, 2025 12 Aug'25

  UK state-owned bank goes cloud-native

  State-owned National Savings and Investments bank used contract renewal as an opportunity to keep pace with changes in the market

• August 06, 2025 06 Aug'25

  Maybank inks RM1bn deal with Microsoft

  The five-year deal will see Malaysia’s largest bank accelerate its digital transformation efforts, building on its current strategy to embed AI across the organisation and enhance its technological capabilities

• August 04, 2025 04 Aug'25

  Proliferation of on-premise GenAI platforms is widening security risks

  Research finds increased adoption of unsanctioned generative artificial intelligence platforms is magnifying risk and causing a headache for security teams

• August 04, 2025 04 Aug'25

  Integrated platforms offer lifeline to Singapore’s F&B sector

  A partnership between payments firm Adyen and restaurant operating system provider Atlas is helping merchants to streamline operations, slashing errors by up to 80% and boosting sales as the sector faces record closures

• August 03, 2025 03 Aug'25

  NUS and Google team up on AI research centre

  The National University of Singapore and Google will set up a joint research centre focused on applied AI in education, law, and public health while also building a talent pipeline for the city-state

• August 01, 2025 01 Aug'25

  Microsoft, DISG launch AI agent accelerator programme

  Microsoft and DISG’s programme will provide cloud credits, training and tools to local businesses as part of a national push to create ‘frontier firms’ where humans work alongside autonomous AI agents

• July 31, 2025 31 Jul'25

  ServiceNow targets ‘data hell’, eyes BI play

  The workflow giant is building a data foundation for agentic AI and eyeing a slice of the business intelligence and analytics market

• July 30, 2025 30 Jul'25

  UK flights suspended after air traffic control outage

  Flights arriving and departing from the UK were disrupted by an outage affecting technical systems at air traffic control body NATS’ Swanwick facility

• July 29, 2025 29 Jul'25

  Logicalis targets APAC’s mid-market with ‘GSI quality’ services

  The global technology service provider is banking on its ‘think global, act local’ strategy, a deep focus on application modernisation and security to differentiate itself in the region

• July 25, 2025 25 Jul'25

  Fujitsu to cut at least 100 more UK staff

  Some Fujitsu employees feel they are suffering for the actions of the company’s management in the Post Office scandal

• July 24, 2025 24 Jul'25

  UK loses second spot in global fintech to UAE

  The UK has been pushed into third spot on global fintech market size data for the first half of this year

• July 24, 2025 24 Jul'25

  ServiceNow tackles ‘sidecar AI’ chaos with agentic workforce strategy

  ServiceNow unveils agentic workforce strategy to orchestrate autonomous AI agents across business processes to help organisations avoid the complexity and problems with managing disconnected applications

• July 18, 2025 18 Jul'25

  Peer warns IT suppliers against partnering with Fujitsu in government contracts

  According to publicly available figures, Fujitsu has won over half a billion pounds in government business as prime contractor since January 2024, but there is more than what has been reported

• July 17, 2025 17 Jul'25

  Fujitsu outage crashes Post Office Horizon system

  Japanese IT giant’s time serving the Post Office is due to end next year, but problems persist

• July 17, 2025 17 Jul'25

  Travelex replacing its software spine as part of cloud migration

  The foreign currency supplier is replacing its legacy supply chain backbone to enable its migration to the cloud

• July 16, 2025 16 Jul'25

  BBC plans to outsource and offshore thousands of tech roles

  The BBC is drawing up plans to outsource roles in its digital product group and finance, which could include some being carried out overseas

• July 15, 2025 15 Jul'25

  Ada Lovelace: using market forces to professionalise AI assurance

  The Ada Lovelace Institute examines how ‘market forces’ can be used to drive the professionalisation of artificial intelligence assurance in the context of a wider political shift towards deregulation

• July 15, 2025 15 Jul'25

  Datadog doubles down on APAC, targets faster growth

  The observability tools supplier is executing a multi-year growth plan for Asia-Pacific and Japan, focusing on data residency, localisation and AI-driven observability to grow its market share

• July 14, 2025 14 Jul'25

  Home Office dumps Fujitsu from IT services contract

  Home Office to take IT service desk contract in-house, with staff set to transfer from Fujitsu

• July 14, 2025 14 Jul'25

  AI adoption grows amid falling trust in AI outputs

  As organisations move from AI hype to reality, a decline in trust for AI outputs is not a sign of failure, but a signal of market maturity, according to Bhavya Kapoor, Avanade's Asia-Pacific president

• July 11, 2025 11 Jul'25

  UK online safety regime ineffective on misinformation, MPs say

  A report from the Commons Science, Innovation and Technology Committee outlines how the Online Safety Act fails to deal with the algorithmic amplification of ‘legal but harmful’ misinformation

• July 11, 2025 11 Jul'25

  AWS bolsters security tools to help customers manage AI risks

  Amazon Web Services has unveiled new and updated security services, including container-level threat detection and a unified command centre, to help organisations build and secure artificial intelligence applications