News

IT services and outsourcing

• June 17, 2025 17 Jun'25

  Artificial intelligence could fuel growth in global tennis

  IBM launches artificial intelligence-driven tools to grow the sport’s reach, but AI’s role also reaches the on-court business

• June 17, 2025 17 Jun'25

  UKtech50: Vote for the most influential person in UK technology

  Our judges have selected the top 50 leaders from a shortlist of nearly 500 people – now it’s your chance to tell us who you think is the most influential person in UK technology

• June 15, 2025 15 Jun'25

  Qualtrics targets ‘action gap’ with AI copilot

  The company’s Assist for CX tool aims to help organisations act on customer feedback, with one Australian airline already using it to slash insight times from months to hours

• June 13, 2025 13 Jun'25

  Google Cloud and Singapore’s DISG launch AI initiative

  The AI Cloud Takeoff initiative, part of the Singapore government’s Enterprise Compute Initiative, will offer local firms up to S$500,000 in incentives to establish in-house AI centres of excellence and build AI capabilities

• June 11, 2025 11 Jun'25

  AWS touts AI building blocks as key to customer innovation

  At the recent AWS Summit in Singapore, company executives and customers showcased how cloud and artificial intelligence are enabling organisations to scale, transform and tackle business challenges

• June 11, 2025 11 Jun'25

  How breaking things builds resilient systems

  To prevent and recover from outages in today’s complex, cloud-native world, enterprises must proactively and deliberately inject failure into their systems through chaos engineering practices

• June 10, 2025 10 Jun'25

  HMRC paid Fujitsu £310m last year, but Post Office supplier’s UK business faces gradual decline

  While victims are made to fight for every penny they are owed, the IT supplier at the centre of the Post Office scandal is handed hundreds of millions of pounds by UK government

• June 09, 2025 09 Jun'25

  Compensation to Post Office scandal victims reaches £1bn milestone

  The government has now paid out more than £1bn to victims of the Post Office Horizon scandal

• June 06, 2025 06 Jun'25

  UK ICO publishes AI and biometrics strategy

  The UK data regulator has outlined how it will approach the regulation of artificial intelligence and biometric technologies, which will focus in particular on automated decision-making systems and police facial recognition

• June 05, 2025 05 Jun'25

  FairPrice taps Google Cloud for AI-powered store

  The supermarket chain will leverage generative AI and cloud technologies to enhance customer experience and streamline in-store operations, starting with its upcoming Punggol Digital District outlet

• June 05, 2025 05 Jun'25

  Australia’s CommBank completes migration of data to AWS in AI drive

  Putting all of its data in AWS cloud will support bank’s use of artificial intelligence to offer customers more personalised services

• June 04, 2025 04 Jun'25

  Artificial intelligence to initiate and manage litigations after ‘landmark’ approval

  The Garfield Project created an artificial intelligence-based litigation service for small claims, but how far can the technology reach in the legal sector

• June 03, 2025 03 Jun'25

  Fintech growth three times that of finance sector as a whole

  Global fintech revenues reached £280bn in 2024, according to Boston Consulting Group report

• June 02, 2025 02 Jun'25

  AI in IT services and the diminishing correlation between people and growth

  While non-IT business professionals in the middle of their careers face the most disruption from generative AI, professionals in the IT services sector and their employers are prepared for change

• June 02, 2025 02 Jun'25

  How Mistral is driving growth through open source and enterprise AI

  Company CEO Arthur Mensch details how the French startup is balancing its open source ethos with a strong enterprise focus and delivering efficient, customisable AI to solve business problems and expand its global reach

• May 30, 2025 30 May'25

  Tech adaptability helps Zopa unwrap current account and test generative AI

  Zopa Bank’s current account, already used by thousands of existing customers, will be made available to the wider public before end of 2025

• May 30, 2025 30 May'25

  Cloud migration demands contractual safeguards and clear strategy

  Cyber security experts urge organisations to define clear objectives, understand shared security models and implement strong data governance when migrating workloads to the cloud

• May 26, 2025 26 May'25

  Gprnt platform to ease sustainability reporting

  Singapore businesses can now automatically generate basic sustainability reports free of charge using Gprnt, a platform aimed at simplifying reporting and unlocking green financing

• May 23, 2025 23 May'25

  Essex Police discloses ‘incoherent’ facial recognition assessment

  An equality impact assessment of Essex Police live facial recognition deployments is plagued by inconsistencies and poor methodology, undermining the force’s claim that its use of the technology will not be discriminatory

• May 22, 2025 22 May'25

  Lloyds and Nationwide to use UK finance sector LLM

  Industry-specific large language models could improve customer services, strengthen security and support regulatory compliance

• May 22, 2025 22 May'25

  HMRC begins escape from Fujitsu’s grip through £500m contract

  HMRC looking for a supplier to support its planned exit from three Fujitsu datacentre contracts

• May 21, 2025 21 May'25

  M&S cyber attack disruption likely to last until July

  M&S says it has moved into recovery mode after a ransomware attack, but expects some disruption to persist throughout the coming weeks

• May 21, 2025 21 May'25

  Fujitsu raked in £80m from HMRC in March alone, despite Post Office scandal

  HM Revenue & Customs described as a UK ‘cash cow’ for the Japanese IT giant at the centre of the Post Office Horizon scandal

• May 20, 2025 20 May'25

  Botched Post Office IT projects continue to drain public purse

  Millions more pounds of public money spent by the Post Office as a result of an IT error that exposed the personal details of Horizon victims

• May 19, 2025 19 May'25

  Keepit to expand SaaS backup footprint and intelligent automation

  Danish cloud backup provider will add Atlassian and Okta support and has plans for intelligent automated restores to customer RPOs and RTOs as well a threat library

• May 19, 2025 19 May'25

  Gartner: Most firms not tapping cloud’s full potential

  Organisations have not fully leveraged the full potential of cloud and must navigate emerging trends such as artificial intelligence, multicloud complexity and security perceptions to stay competitive

• May 16, 2025 16 May'25

  Kissflow finds its place in low-code market

  The supplier of low-code software development tools that cater to both citizen developers and IT professionals is experiencing rapid growth in Southeast Asia where it has been doubling its revenue over the past four years

• May 15, 2025 15 May'25

  Post Office scandal inquiry to publish first findings this summer

  Inquiry announces that findings on compensation and human impact will be presented in the next few months

• May 14, 2025 14 May'25

  Australian public cloud spending to hit A$26.6bn in 2025

  Gartner forecasts strong growth in cloud infrastructure and platform services even as Australian organisations grapple with scaling AI initiatives and managing rising cloud expenditure

• May 13, 2025 13 May'25

  Controversial Post Office Horizon system could stay until 2033

  Post Office seeks off-the-shelf Horizon replacement as part of £492m tender that includes ongoing support for Horizon up to 2033

• May 13, 2025 13 May'25

  NHS trust cloud plans hampered by Trump tariff uncertainty

  Essex NHS wants to move some capacity to the Nutanix cloud, but can’t be certain prices will hold between product selection and when procurement plans gain approval

• May 13, 2025 13 May'25

  Evidence reveals Post Office scandal victims short-changed in compensation payouts

  Subpostmasters who appealed compensation payments have significantly increased ‘worryingly undervalued’ settlements

• May 12, 2025 12 May'25

  Italian bank signs 10-year deal with Google Cloud

  UniCredit will transform operations through cloud, AI and data analytics technologies from Google Cloud

• May 12, 2025 12 May'25

  University will ‘pull the plug’ to test Nutanix disaster recovery

  University of Reading set to save circa £500,000 and deploy Nutanix NC2 hybrid cloud that will allow failover from main datacentre

• May 08, 2025 08 May'25

  UK Digital Services Tax survives US trade negotiations

  The UK will retain its Digital Services Tax on tech giants in a landmark US trade agreement that paves the way for a future digital tech deal

• May 08, 2025 08 May'25

  Data streaming matures, cultural shift is key

  Confluent’s Tim Berglund warns that a cultural transformation towards creating valued data products is vital even as the technology for data streaming is maturing

• May 07, 2025 07 May'25

  UK hands Indian IT suppliers competitive boost in trade deal

  Trade deal will exempt IT workers from India from paying National Insurance contributions for three years

• May 07, 2025 07 May'25

  Bill Gates hails ‘stunning’ AI progress, urges focus on global equality

  The Microsoft co-founder underscored AI’s transformative potential in healthcare, education and agriculture while highlighting the need to ensure its benefits reach lower-income nations

• May 05, 2025 05 May'25

  How AsiaPac transformed into a multicloud powerhouse

  AsiaPac CEO Andrew Cheng outlines the company’s growth from a laptop PC distributor to a regional technology service provider known for its multicloud capabilities

• May 02, 2025 02 May'25

  India’s Hexaware targets public sector business as it expands UK operation

  Indian heritage IT services firm opens office in Canary Wharf and sets is sights on growing its UK public sector business

• April 30, 2025 30 Apr'25

  Current SaaS delivery model a risk management nightmare, says CISO

  JPMorgan Chase security chief Patrick Opet laments the state of SaaS security in an open letter to the industry and calls on software providers to do more to enhance resilience

• April 28, 2025 28 Apr'25

  Fujitsu UK staff will get bonus despite Post Office scandal fallout

  Employees will receive bonuses as Fujitsu UK reaches sales target - suggesting that its pause on bidding for public sector business has had limited impact

• April 28, 2025 28 Apr'25

  HMRC predicts IR35-related £20m annual tax loss due to business size classification changes

  HMRC predicts that changes made by the government to the classification criteria used to decide if businesses should be considered small or medium-sized entities will cost the Treasury £20m each year in IR35 non-compliance

• April 24, 2025 24 Apr'25

  South East Water modernises through Google Cloud

  Utility’s five-year transformation project sees it adopt Google Cloud technologies to help change how it works

• April 23, 2025 23 Apr'25

  Digital ID sector calls for changes to government data legislation

  Suppliers urge technology secretary to work more collaboratively with private sector over concerns government’s digital wallet will gain a monopoly in the market

• April 22, 2025 22 Apr'25

  Fujitsu targets private AI with Japanese LLM on Nutanix

  Fujitsu’s Takane large language model, optimised for Japanese language and business use, is aimed at supporting private AI deployments

• April 21, 2025 21 Apr'25

  Top APAC firms recognised at innovation awards

  Citic Telecom, CapitaLand Investment and DBS Bank were among the region’s top industry innovators recognised for their digital transformation efforts at the Computer Weekly Innovation Awards APAC 2025

• April 21, 2025 21 Apr'25

  CW Innovation Awards: M1 aims to become digital-native telco

  The digital-first telco is running all its back-end systems on the cloud, enabling it to speed up decision-making and enhance customer service

• April 17, 2025 17 Apr'25

  Tariff turmoil is making supply chain security riskier

  Many businesses around the world are taking the decision to alter their supplier mix in the face of tariff uncertainty, but in doing so are creating more cyber risks for themselves, according to a report

• April 15, 2025 15 Apr'25

  UK challenger bank targets US’s mid-tier banking sector with tech platform

  Starling Bank expands its banking as a service platform sales operation into the North American market