News

IT services and outsourcing

• July 26, 2023 26 Jul'23

  Cyber attack on IT supplier hits two major ambulance trusts

  Ambulance trusts serving millions across southern England have been hamstrung for the past week after a cyber attack took down their hosted patient records system

• July 25, 2023 25 Jul'23

  CCRC refers two more subpostmaster convictions for appeal

  Two more subpostmaster convictions referred to appeal court by the Criminal Cases Review Commission

• July 25, 2023 25 Jul'23

  Mayor of London announces startup funding

  Seven technology startups working on the Mayor of London’s Poverty Prevention Challenge will receive up to £50,000 each to further develop their proposals, designed to help alleviate the cost-of-living crisis for the capital’s most vulnerable

• July 24, 2023 24 Jul'23

  CIO interview: Sean Green, University of East Anglia

  In his role as director of digital and data at the University of East Anglia, Sean Green provides high-performance computing to researchers and manages the diverse needs of a campus with the characteristics of a small town, all while finding the ...

• July 20, 2023 20 Jul'23

  More ASEAN IT pros staying in their jobs

  Global economic uncertainty and staff retention efforts by employers are keeping the region’s IT professionals longer in their jobs

• July 20, 2023 20 Jul'23

  Online Safety Bill screening measures amount to ‘prior restraint’

  The Open Rights Group is calling on Parliament to reform the Online Safety Bill, on the basis that its content-screening measures would amount to “prior restraint” on freedom of expression

• July 20, 2023 20 Jul'23

  BBC outsources IT to India’s Tata Consultancy Services

  TCS continues to build its UK public sector business, with the BBC its latest customer

• July 19, 2023 19 Jul'23

  Australia’s IaaS market surges 37.1% in 2022

  IaaS remains the engine of growth in the Australian IT market and is showing no signs of slowing down, according to Gartner

• July 19, 2023 19 Jul'23

  IT firms ramp up prices to drive post-pandemic revenue

  The Organisation for Economic Co-operation and Development puts inflation at 6.5%. Some areas of IT spending have experienced double-digit growth

• July 18, 2023 18 Jul'23

  Traditional IT outsourcing rockets as Europe’s businesses cut costs

  Overall spending on IT services is up in European countries despite continued reduction in investments in cloud-based contracts

• July 17, 2023 17 Jul'23

  Subpostmaster compensation deadline will be missed, warns public inquiry chair

  Subpostmasters that successfully sued the Post Office and exposed the Horizon scandal are at the ‘back of the queue’ and won’t receive compensation by current deadline

• July 17, 2023 17 Jul'23

  Police Scotland use cloud for biometric data despite clear risks

  Police Scotland confirms it has stored significant volumes of biometric data on a cloud-based digital evidence sharing system despite major ongoing data protection concerns, bringing into question the effectiveness of the current regulatory approach...

• July 17, 2023 17 Jul'23

  Zoom doubles down on customer experience in UCaaS play

  Zoom is going beyond its roots in employee experience as it looks to strengthen its position in the unified communications-as-a-service market

• July 14, 2023 14 Jul'23

  Horizon inquiry chief threatens Post Office with 'criminal sanctions' over disclosure failures

  Sir Wyn Williams forced to act after repeated failures by Post Office to disclose evidence to the inquiry examining the most widespread miscarriage of justice in UK legal history

• July 13, 2023 13 Jul'23

  Civil society groups call on EU to put human rights at centre of AI Act

  Dozens of civil society groups are calling on EU institutions to prioritise people and human rights in AI legislation as secretive negotiations begin

• July 12, 2023 12 Jul'23

  Digital public services ‘riddled’ with problems, says TUC

  The UK’s increasingly digitised public services are plagued by design, governance and workplace issues that are undermining the government’s stated goal of improving efficiency, but can be alleviated by giving public sector workers a greater say in ...

• July 12, 2023 12 Jul'23

  Ofcom’s online safety preparedness efforts hobbled by government

  Despite Ofcom’s progress so far, UK government changes to the scope and timetable of the Online Safety Bill are hobbling the ability of the regulator to successfully prepare for the new regime

• July 11, 2023 11 Jul'23

  EU formally grants data adequacy to US

  The European Commission has formally granted the US data adequacy, allowing companies and organisations to freely transfer personal data across the Atlantic via the EU-US Data Privacy Framework. But privacy activist Max Schrems has already committed...

• July 11, 2023 11 Jul'23

  Horizon inquiry adjourned as Post Office disclosure failures threaten to ‘derail’ proceedings

  Statutory public inquiry into Post Office Horizon scandal adjourned because of Post Office disclosure failures, ‘retraumatising’ victims of a scandal that destroyed the lives of thousands of people

• July 11, 2023 11 Jul'23

  Peer calls for every Post Office prosecution to be reviewed

  Post Office prosecutions should be reviewed in light of damning evidence laid bare by statutory public inquiry into Horizon scandal, says peer James Arbuthnot

• July 10, 2023 10 Jul'23

  How Confluent is maintaining its edge in event streaming

  Confluent co-founder Jun Rao talks up the company’s business and how it competes with hyperscalers and other suppliers of managed Kafka services

• July 06, 2023 06 Jul'23

  VMware ramps up on sovereign cloud in APAC

  VMware is working with local partners to deliver sovereign cloud services in the region, amid growing sovereignty interests among governments and the need maintain business continuity

• July 06, 2023 06 Jul'23

  Public inquiry hears how Post Office security withheld evidence from people it suspected of theft

  The Post Office told investigators to include potential evidence in reports to their own lawyers, but not the subpostmasters they suspected of theft

• July 05, 2023 05 Jul'23

  Google research highlights UK economic benefits of widespread AI adoption

  Google's Economic Impact Report highlights the positive benefits the wider use of AI technologies throughout society could have on the UK economy

• July 05, 2023 05 Jul'23

  Allo Bank taps Tencent Cloud in digital banking

  Indonesia’s largest digital lender is tapping Tencent Cloud’s TDSQL database management system and cloud infrastructure to provide digital banking services for six million customers

• July 04, 2023 04 Jul'23

  IT contractors urged to check umbrella payslips as two firms caught making unlawful deductions

  Two recently published tribunal judgments emphasise why it is so important for umbrella company contractors to make sure they are being paid exactly what they are entitled to, warn experts

• July 04, 2023 04 Jul'23

  Scotland’s Techscaler programme joins forces with CivTech

  The partnership between the scaler programme and the innovation accelerator means CivTech alumni companies will be offered Techscaler membership and gain access to its technology hubs, education initiatives and support

• July 04, 2023 04 Jul'23

  How Maxeon is forging the path to SASE

  Maxeon Solar Technologies is building out its security service edge capabilities with an eye on a SASE implementation that combines best of breed offerings from different suppliers

• July 03, 2023 03 Jul'23

  Driving synergies in digital healthcare

  As group CIO of API Holdings, Chandresh Dedhia has been driving synergies across a spectrum of digital healthcare businesses to create operational efficiency and other business outcomes

• June 30, 2023 30 Jun'23

  SGN pens IT service desk outsourcing deal

  Utility company SGN renews its internal IT services managed services contract with new supplier

• June 28, 2023 28 Jun'23

  Scottish government tech accelerator opens latest funding round

  The Scottish government’s CivTech accelerator is seeking technology businesses to help develop new tools to improve public services, as well as to address pressing social and environmental issues

• June 27, 2023 27 Jun'23

  Alkira introduces extranet as a service

  Provider of cloud networking as a service unveils infrastructure designed to enable third parties to securely connect to critical business applications 

• June 27, 2023 27 Jun'23

  Infosys to acquire Danske Bank Indian IT centre as part of $454m outsourcing deal

  Agreement will accelerate Danske Bank’s digital transformation and widen Infosys’ growing customer base in the Nordic region.

• June 27, 2023 27 Jun'23

  Johnson Controls opts for container-based app delivery with Portworx

  Buildings management giant built a suite of customer-facing products using containers and opted for Pure Storage Portworx for hybrid cloud container management and data protection

• June 26, 2023 26 Jun'23

  How Ikea is driving digital customer experience

  Ikea franchisee in four Southeast Asian markets and Mexico taps chatbots, conversational commerce and remote planning, among other capabilities, to drive digital customer experience

• June 22, 2023 22 Jun'23

  UK pension scheme expands relationship with IT services giant TCS

  Tata Consultancy Services retains contract with UK pension scheme for another decade after extending a contract that was first signed in 2011

• June 22, 2023 22 Jun'23

  Lloyds Bank to open tech centre in India

  UK bank taps into Hyderabad tech ecosystem by opening a tech centre focused on improving digital experiences for customers

• June 21, 2023 21 Jun'23

  Co-op Group adds nearshore engineering resources

  Manchester headquartered Co-op group adds additional engineering resources as competition for talent in the UK ramps up

• June 20, 2023 20 Jun'23

  Data sovereignty and security driving hybrid IT adoption in Australia

  Over half of Australian organisations plan to repatriate some applications from public cloud to on-premise datacentres due to data sovereignty concerns, Nutanix study finds

• June 20, 2023 20 Jun'23

  Post Office will not oppose potential Horizon conviction appellants

  Post Office CEO told MPs that the organisation is telling some subpostmasters it won't oppose them if they appeal

• June 20, 2023 20 Jun'23

  Union chief calls for outsourced services to be brought in-house

  Unison general secretary calls on Labour to bring outsourced public sector contracts in-house if they fail to meet certain tests

• June 19, 2023 19 Jun'23

  Salvation Army’s trading arm sets sights on helping enterprises reuse their IT devices

  Trading arm of Christian church charity The Salvation Army is expanding beyond textile recycling to help businesses reuse and recycle their e-waste

• June 19, 2023 19 Jun'23

  Jordan’s Ahli Bank launches app on cloud-native platform

  Middle East bank launches app on latest cloud-native banking platform from Google-inspired company

• June 19, 2023 19 Jun'23

  Nakivo adds ransomware scanning and new restore options

  Backup maker adds malware scanning with big names in security to immutable backup copy functionality. “Tape’s not dead” either, with restore from the venerable medium now possible

• June 19, 2023 19 Jun'23

  Visa takeover means economic turmoil won’t slow Tink’s progress

  Tink is one of the pioneers of the open banking sector, and under Visa’s light-touch ownership is continuing to think like a startup

• June 16, 2023 16 Jun'23

  BBVA uses AI and analytics services from AWS

  BBVA invests in Amazon Web Services cloud platforms to help transform itself into an organisation driven by AI and data

• June 14, 2023 14 Jun'23

  Ransomware-stricken Capita to run Action Fraud successor

  A £50m deal to replace the Action Fraud service has been handed to PwC and Capita, which is facing investigations over its handling of customer data in a ransomware incident

• June 14, 2023 14 Jun'23

  Banks still investing heavily in legacy payments systems

  Banks are missing out on additional revenues through payment services because they are stuck with inflexible legacy payments systems.

• June 13, 2023 13 Jun'23

  Artificial intelligence creates 40,000 new roles at Accenture

  Accenture is planning to add thousands of AI experts to its workforce as part of a $3bn investment in its data and artificial intelligence practice

• June 13, 2023 13 Jun'23

  Belgian bank leaps forward in digital transformation through core banking outsourcing deal

  Online bank moves to a software-as-a-service core banking platform to ‘leapfrog’ in-house development