News

IT services and outsourcing

• October 03, 2024 03 Oct'24

  Post Office and Fujitsu: from blood brothers to bad blood

  Former Post Office chief transformation officer’s evidence to the public inquiry reveals organisation’s strained relationship with main IT supplier Fujitsu

• October 03, 2024 03 Oct'24

  Nutanix courts VMware customers in APAC amid Broadcom concerns

  Nutanix is driving double-digit growth across the region by capitalising on the evolving cloud landscape with its hybrid cloud and artificial intelligence offerings, as well as anxieties about the future direction of VMware under Broadcom’s ownership

• October 02, 2024 02 Oct'24

  Amazon Mechanical Turk workers suspended without explanation

  A likely glitch in Amazon Payments resulted in hundreds of Mechanical Turk workers being suspended from the platform without proper explanation or pay

• October 02, 2024 02 Oct'24

  Post Office spending £80,000+ a week on engineers who can’t work, as IT project burns cash

  Revelation is latest evidence of the Post Office’s struggles to replace Fujitsu’s controversial Horizon software used in branches

• October 02, 2024 02 Oct'24

  ‘Shocked’ MoneyGram hits back at Post Office

  Money transfer fintech wrote to subpostmasters expressing its disappointment with the Post Office over end of contract

• October 01, 2024 01 Oct'24

  APAC organisations embrace generative AI

  Study reveals a surge in GenAI adoption across APAC, with businesses looking to train their own models, likely to address specific regional needs and market dynamics

• September 30, 2024 30 Sep'24

  Google invests $1bn in Thailand’s cloud future

  The five-year investment will bolster Thailand’s digital economy, create more than 10,000 jobs each year and support the country’s cloud-first policy

• September 27, 2024 27 Sep'24

  How UEM Sunrise is driving transformation with Salesforce and AI

  Malaysian property developer UEM Sunrise is leveraging Salesforce and AI to boost sales and enhance customer experience while prioritising data sovereignty and a diversified cloud strategy

• September 26, 2024 26 Sep'24

  Government plans reverse pitch events to drive digital change

  The government will hold three events for startups to showcase and collaborate with the Department for Work and Pensions and the Ministry of Justice to solve key problems faced by the departments

• September 26, 2024 26 Sep'24

  Fujitsu accused of ‘paying lip service’ to Post Office scandal victims

  Victims of the Horizon scandal believe Fujitsu’s offer of support to be a 'box-ticking' exercise with no commitments, nine months after seemingly heartfelt pledges

• September 25, 2024 25 Sep'24

  Post Office IT procurement mess saw £35m spent on air conditioner, says board member

  Post Office IT procurement mistakes have wasted millions of pounds of taxpayers money, non-executive board member tells public inquiry

• September 24, 2024 24 Sep'24

  Post Office IT department’s focus on chasing a discount meant botched procurement

  Post Office IT team and executives slammed for rushing into tech hardware purchase while eyeing a discount

• September 24, 2024 24 Sep'24

  How VMware is supporting AI workloads

  VMware claims its Private AI Foundation with Nvidia platform that speeds up AI deployment in private cloud environments is gaining significant traction in the Asia-Pacific region

• September 23, 2024 23 Sep'24

  Medtech startup brings Oracle AI to bear on cancer drug research

  Learn how Oracle Cloud Infrastructure and its cutting-edge AI features are bringing new benefits to cancer care by helping doctors identify better treatment options

• September 23, 2024 23 Sep'24

  Metro Bank outsources IT to Infosys to cut costs and digitally transform

  Indian IT services giant taken on to support Metro Bank’s digital transformation in multi-year deal

• September 23, 2024 23 Sep'24

  Post Office system still causing unexplained shortfalls for over half of subpostmasters

  A quarter of today’s subpostmasters are ‘very dissatisfied’ with how the current Horizon IT system works

• September 22, 2024 22 Sep'24

  Zendesk debuts outcome-based pricing for AI agents

  Zendesk customers only pay for successful AI query resolutions, easing the transition to AI-powered customer support and improving scalability during peak periods

• September 19, 2024 19 Sep'24

  CIOs urged to pace AI adoption

  At the recent Gartner IT Symposium 2024 in Gold Coast, experts call for CIOs to pace their adoption of AI, manage costs and embrace ‘augmented leadership’

• September 18, 2024 18 Sep'24

  M1 ditches 70% of legacy systems in cloud transformation drive

  Singapore telco M1 is switching off 70% of its legacy systems by the end of 2024 and leveraging Salesforce to offer more personalised services

• September 18, 2024 18 Sep'24

  Dreamforce 24: Salesforce taps Nvidia to power Agentforce

  At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service

• September 17, 2024 17 Sep'24

  Salesforce’s agentic AI platform to transform business automation

  CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced learning and data integration

• September 17, 2024 17 Sep'24

  First CyberBoost Catalyse startup cohort named

  The first group of companies named to a cyber incubator programme run by Plexal and the National University of Singapore includes two growing UK businesses

• September 16, 2024 16 Sep'24

  Olam Agri to deploy S/4Hana on AWS

  Olam Agri is enhancing its global supply chain by deploying SAP’s S/4Hana ERP suite on Amazon Web Services, leveraging artificial intelligence to streamline operations and mitigate risks

• September 12, 2024 12 Sep'24

  Mphasis expands UK roots with leap into quantum computing

  Indian heritage software development services supplier opens London hub to help customers integrate the latest technologies into their business plans

• September 11, 2024 11 Sep'24

  Fujitsu cuts annual staff pay rise as Post Office scandal bites

  UK staff morale is at an all-time low as Japanese IT giant deals with the backlash from its involvement in the Post Office Horizon scandal

• September 10, 2024 10 Sep'24

  Oracle lauds customers and cloud collaboration at CloudWorld ’24

  Oracle’s leadership was in celebratory mood opening its annual CloudWorld jamboree, and with its announcement of a new cloud partnership with AWS, multicloud futures were high on everyone’s agenda

• September 09, 2024 09 Sep'24

  At CloudWorld, Oracle completes hyperscaler trifecta with AWS

  Oracle opens up its annual CloudWorld event with a plethora of announcements, launching a partnership with cloud giant AWS and expanding previously announced tie-ups with Google Cloud and Microsoft Azure

• September 09, 2024 09 Sep'24

  Post Office scandal victims given route to appeal unfair financial settlements

  Subpostmasters who feel they received inadequate financial redress in the Horizon Shortfalls Scheme can appeal the settlements through a new independent process

• September 09, 2024 09 Sep'24

  How MongoDB is driving AI adoption in ASEAN

  MongoDB field CTO Boris Bialek delves into how the company is supporting ASEAN organisations in their AI journey, highlighting the importance of data governance and real-time capabilities in driving successful adoption

• September 05, 2024 05 Sep'24

  Tencent Cloud debuts palm scanning tech in global markets

  Tencent Cloud launches palm verification technology for global markets, offering AI-driven identity authentication to support contactless payments and security access management

• September 04, 2024 04 Sep'24

  Lloyds Bank uses artificial intelligence to check trade finance documents

  Bank is automating checks of digital and paper-based documentation in trade financing with the help of artificial intelligence

• September 02, 2024 02 Sep'24

  UK and Ukraine digital trade deal comes into force

  The UK eases access to the deep tech startup community in Ukraine through digital-only agreement

• August 29, 2024 29 Aug'24

  Primark adds five more years to IT outsourcing contract with TCS

  Retailer has worked with Indian IT services giant for eight years and new agreement will take the relationship to 13 years at least

• August 28, 2024 28 Aug'24

  Cambridge Enterprise saves big with Keepit SaaS backup

  University innovation body avoids hardware spend and saves management time as it switches from tape to cloud-to-cloud backup, instant recovery and decades-long retention from Keepit

• August 26, 2024 26 Aug'24

  Linus Torvalds discusses Linux development, security and AI at KubeCon

  Linus Torvalds delves into the challenges in Linux development, the importance of swift security responses, and artificial intelligence’s future role in kernel programming

• August 22, 2024 22 Aug'24

  Post Office apologises for IT problem text alert that was never sent

  After subpostmasters complained they received no communications from the Post Office when they could not log in to the Horizon IT system, the organisation admits a text message alert failed to be sent

• August 22, 2024 22 Aug'24

  The rise and rise of open source in China

  China’s embrace of open source software has evolved into a powerful force in the global technology landscape, driving innovations in cloud computing, artificial intelligence and other areas

• August 21, 2024 21 Aug'24

  QiStor flashes key-value storage software for hardware acceleration

  US-based startup will develop storage software allied with FPGA chips to allow data storage to bypass spinning disk era block addressing to speed performance and cut energy use

• August 21, 2024 21 Aug'24

  Post Office Horizon crash disconnected branches from datacentre

  The Post Office has apologised to subpostmasters affected by a major IT outage, which stopped them from doing business

• August 20, 2024 20 Aug'24

  Post Office systems crash hits 'collapsing' Horizon system

  Thousands of subpostmasters were unable to log into the controversial Horizon IT system at the start of business

• August 19, 2024 19 Aug'24

  Singtel expands GPUaaS offering to Southeast Asia

  Singapore telco teams up with the Bridge Alliance industry group to bring its GPU-as-a-Service to enterprises across Southeast Asia

• August 16, 2024 16 Aug'24

  New Relic CEO on APAC growth and future of observability

  New Relic CEO Ashan Willy talks up growth trajectory in APAC, the company’s long-term vision, and how going private has enabled it to make strategic investments

• August 15, 2024 15 Aug'24

  ASEAN organisations lack mature AI strategy

  IBM-commissioned study reveals that while ASEAN organisations are engaging with AI, only 4% have reached a transformative level of AI maturity

• August 14, 2024 14 Aug'24

  Newcastle City Council swaps out Oracle Java for Azul

  Changes to Oracle’s Java licensing meant the council no longer received free security patches

• August 14, 2024 14 Aug'24

  Post Office brings in new IT chief as it awaits funding for Horizon replacement

  Incoming tech leader Andy Nice will be responsible for the troubled programme to replace the Horizon IT system at the heart of the Post Office scandal - and a new non-executive director for technology is on the way too

• August 14, 2024 14 Aug'24

  IR35 public sector reforms: HS2 finalises £6.2m settlement with HMRC over compliance failings

  After setting aside over £10m to cover its IR35 compliance liabilities, HS2 accounts confirm the organisation reached a final settlement with HMRC totalling £6.2m

• August 08, 2024 08 Aug'24

  UK competition regulator looks into Amazon’s Anthropic funding

  The Competition and Markets Authority is continuing to look at big tech’s interconnected web of artificial intelligence partnerships

• August 07, 2024 07 Aug'24

  Microsoft and CrowdStrike hit back at Delta’s legal threats

  Microsoft and CrowdStrike have rejected claims by Delta Air Lines that it was left high and dry amid thousands of flight cancellations during July’s software outage, accusing the airline of ignoring their offers of help and running out-of-date IT ...

• August 06, 2024 06 Aug'24

  Advanced faces fine over LockBit attack that crippled NHS 111

  Advanced Software faces a multimillion pound fine for a series of failings which directly led to a 2022 LockBit ransomware attack that disrupted NHS and social care services across the UK

• August 06, 2024 06 Aug'24

  IR35 public sector reforms: Chancellor urged to review departmental costs generated by blanket bans

  Chancellor Rachel Reeves urged to review ‘non-essential’ departmental spend since the introduction of IR35 reforms in April 2017 as part of her push to close £22bn public spending gap inherited from the Conservatives