News

IT services and outsourcing

• August 01, 2025 01 Aug'25

  Microsoft, DISG launch AI agent accelerator programme

  Microsoft and DISG’s programme will provide cloud credits, training and tools to local businesses as part of a national push to create ‘frontier firms’ where humans work alongside autonomous AI agents

• July 31, 2025 31 Jul'25

  ServiceNow targets ‘data hell’, eyes BI play

  The workflow giant is building a data foundation for agentic AI and eyeing a slice of the business intelligence and analytics market

• July 30, 2025 30 Jul'25

  UK flights suspended after air traffic control outage

  Flights arriving and departing from the UK were disrupted by an outage affecting technical systems at air traffic control body NATS’ Swanwick facility

• July 29, 2025 29 Jul'25

  Logicalis targets APAC’s mid-market with ‘GSI quality’ services

  The global technology service provider is banking on its ‘think global, act local’ strategy, a deep focus on application modernisation and security to differentiate itself in the region

• July 25, 2025 25 Jul'25

  Fujitsu to cut at least 100 more UK staff

  Some Fujitsu employees feel they are suffering for the actions of the company’s management in the Post Office scandal

• July 24, 2025 24 Jul'25

  UK loses second spot in global fintech to UAE

  The UK has been pushed into third spot on global fintech market size data for the first half of this year

• July 24, 2025 24 Jul'25

  ServiceNow tackles ‘sidecar AI’ chaos with agentic workforce strategy

  ServiceNow unveils agentic workforce strategy to orchestrate autonomous AI agents across business processes to help organisations avoid the complexity and problems with managing disconnected applications

• July 18, 2025 18 Jul'25

  Peer warns IT suppliers against partnering with Fujitsu in government contracts

  According to publicly available figures, Fujitsu has won over half a billion pounds in government business as prime contractor since January 2024, but there is more than what has been reported

• July 17, 2025 17 Jul'25

  Fujitsu outage crashes Post Office Horizon system

  Japanese IT giant’s time serving the Post Office is due to end next year, but problems persist

• July 17, 2025 17 Jul'25

  Travelex replacing its software spine as part of cloud migration

  The foreign currency supplier is replacing its legacy supply chain backbone to enable its migration to the cloud

• July 16, 2025 16 Jul'25

  BBC plans to outsource and offshore thousands of tech roles

  The BBC is drawing up plans to outsource roles in its digital product group and finance, which could include some being carried out overseas

• July 15, 2025 15 Jul'25

  Ada Lovelace: using market forces to professionalise AI assurance

  The Ada Lovelace Institute examines how ‘market forces’ can be used to drive the professionalisation of artificial intelligence assurance in the context of a wider political shift towards deregulation

• July 15, 2025 15 Jul'25

  Datadog doubles down on APAC, targets faster growth

  The observability tools supplier is executing a multi-year growth plan for Asia-Pacific and Japan, focusing on data residency, localisation and AI-driven observability to grow its market share

• July 14, 2025 14 Jul'25

  Home Office dumps Fujitsu from IT services contract

  Home Office to take IT service desk contract in-house, with staff set to transfer from Fujitsu

• July 14, 2025 14 Jul'25

  AI adoption grows amid falling trust in AI outputs

  As organisations move from AI hype to reality, a decline in trust for AI outputs is not a sign of failure, but a signal of market maturity, according to Bhavya Kapoor, Avanade's Asia-Pacific president

• July 11, 2025 11 Jul'25

  UK online safety regime ineffective on misinformation, MPs say

  A report from the Commons Science, Innovation and Technology Committee outlines how the Online Safety Act fails to deal with the algorithmic amplification of ‘legal but harmful’ misinformation

• July 11, 2025 11 Jul'25

  AWS bolsters security tools to help customers manage AI risks

  Amazon Web Services has unveiled new and updated security services, including container-level threat detection and a unified command centre, to help organisations build and secure artificial intelligence applications

• July 10, 2025 10 Jul'25

  Government funding to help SMEs protect their IP

  Scheme will see SMEs and innovative startups working in sensitive sectors receive advice on enhancing cyber and physical security measures to protect their valuable intellectual property

• July 07, 2025 07 Jul'25

  Tech firms complicit in ‘economy of genocide’, says UN rapporteur

  A UN special rapporteur has called for technology firms operating in Israel and the Occupied Palestinian Territories to immediately halt their activities, in wider report about the role corporate entities have played in the Israeli state’s ongoing ‘...

• July 07, 2025 07 Jul'25

  Zopa to embed into Manchester’s tech ecosystem

  Challenger bank Zopa plans to eventually have 500 staff in its Manchester office, which will launch next month

• July 03, 2025 03 Jul'25

  How GoTo’s high-stakes cloud shift is powering its AI future

  The Indonesian tech giant has migrated half its infrastructure to Alibaba Cloud, paving the way for AI initiatives to solve real-world business problems and support local languages

• July 02, 2025 02 Jul'25

  Scattered Spider link to Qantas hack is likely, say experts

  A developing cyber attack at Australian airline Qantas that started at a third-party call centre is already being tentatively attributed to Scattered Spider. Find out more and learn about the next steps for those affected

• July 02, 2025 02 Jul'25

  Enterprise AI adoption moving beyond experimentation

  Moe Abdula, vice-president of customer engineering at Google Cloud, discusses the shift from AI experimentation to production, and the role of infrastructure and agentic platforms

• July 01, 2025 01 Jul'25

  Firms must adopt skills-based strategy for human-AI workforce

  To unlock the value of AI agents, organisations must shift to a skills-based strategy and manage their new digital employees with the same rigour as their human workforce, according to a senior Workday executive

• June 27, 2025 27 Jun'25

  Fujitsu’s grip on HMRC loosening but bags of taxpayer cash still to be made

  The complicated and risky nature of replacing IT suppliers in major government contracts means Fujitsu will be cashing in for years to come

• June 27, 2025 27 Jun'25

  Silicon Valley execs sworn in to US Army reserves specialist unit

  Four technology executives are brought into the military to make the armed forces ‘more lethal’, reflecting softening attitudes throughout the sector towards ‘the business of inflicting violence’

• June 26, 2025 26 Jun'25

  Seven main suspects under police investigation in national Post Office probe

  The national police investigation into crimes related to the Post Office scandal expects the number of suspects to continue to rise

• June 26, 2025 26 Jun'25

  Next phase of fintech reflected in strong financials, says World Economic Forum

  Digital-powered finance firms might not be growing their customer base as fast as the immediate post-pandemic period, but revenue and profits are strong

• June 24, 2025 24 Jun'25

  Wrongly convicted subpostmasters may have to wait another year for redress

  MPs on the Public Accounts Committee say the government has not done enough to contact all those who qualify for Post Office scandal compensation schemes

• June 24, 2025 24 Jun'25

  Zopa Bank launches current account earlier than expected

  Zopa launches its UK current account, five years after reinventing itself as a challenger bank

• June 20, 2025 20 Jun'25

  UK data reforms become law

  UK passes wide-ranging data protection reforms to ‘simplify’ organisations’ sharing and processing of data, but questions remain whether changes will be accepted by European Commission when renewing UK data adequacy

• June 20, 2025 20 Jun'25

  Dutch cloud pioneers face the hard limits of digital sovereignty

  The Netherlands’ ambitious talk of digital independence meets the unforgiving economics of global cloud dominance

• June 17, 2025 17 Jun'25

  Cyber action plan kicks off to ‘supercharge’ UK security sector

  UK government says its cyber growth action plan will provide a large boost to Britain’s security industry as it sets out to create a roadmap for future growth

• June 17, 2025 17 Jun'25

  Artificial intelligence could fuel growth in global tennis

  IBM launches artificial intelligence-driven tools to grow the sport’s reach, but AI’s role also reaches the on-court business

• June 17, 2025 17 Jun'25

  UKtech50: Vote for the most influential person in UK technology

  Our judges have selected the top 50 leaders from a shortlist of nearly 500 people – now it’s your chance to tell us who you think is the most influential person in UK technology

• June 15, 2025 15 Jun'25

  Qualtrics targets ‘action gap’ with AI copilot

  The company’s Assist for CX tool aims to help organisations act on customer feedback, with one Australian airline already using it to slash insight times from months to hours

• June 13, 2025 13 Jun'25

  Google Cloud and Singapore’s DISG launch AI initiative

  The AI Cloud Takeoff initiative, part of the Singapore government’s Enterprise Compute Initiative, will offer local firms up to S$500,000 in incentives to establish in-house AI centres of excellence and build AI capabilities

• June 11, 2025 11 Jun'25

  AWS touts AI building blocks as key to customer innovation

  At the recent AWS Summit in Singapore, company executives and customers showcased how cloud and artificial intelligence are enabling organisations to scale, transform and tackle business challenges

• June 11, 2025 11 Jun'25

  How breaking things builds resilient systems

  To prevent and recover from outages in today’s complex, cloud-native world, enterprises must proactively and deliberately inject failure into their systems through chaos engineering practices

• June 10, 2025 10 Jun'25

  HMRC paid Fujitsu £310m last year, but Post Office supplier’s UK business faces gradual decline

  While victims are made to fight for every penny they are owed, the IT supplier at the centre of the Post Office scandal is handed hundreds of millions of pounds by UK government

• June 09, 2025 09 Jun'25

  Compensation to Post Office scandal victims reaches £1bn milestone

  The government has now paid out more than £1bn to victims of the Post Office Horizon scandal

• June 06, 2025 06 Jun'25

  UK ICO publishes AI and biometrics strategy

  The UK data regulator has outlined how it will approach the regulation of artificial intelligence and biometric technologies, which will focus in particular on automated decision-making systems and police facial recognition

• June 05, 2025 05 Jun'25

  FairPrice taps Google Cloud for AI-powered store

  The supermarket chain will leverage generative AI and cloud technologies to enhance customer experience and streamline in-store operations, starting with its upcoming Punggol Digital District outlet

• June 05, 2025 05 Jun'25

  Australia’s CommBank completes migration of data to AWS in AI drive

  Putting all of its data in AWS cloud will support bank’s use of artificial intelligence to offer customers more personalised services

• June 04, 2025 04 Jun'25

  Artificial intelligence to initiate and manage litigations after ‘landmark’ approval

  The Garfield Project created an artificial intelligence-based litigation service for small claims, but how far can the technology reach in the legal sector

• June 03, 2025 03 Jun'25

  Fintech growth three times that of finance sector as a whole

  Global fintech revenues reached £280bn in 2024, according to Boston Consulting Group report

• June 02, 2025 02 Jun'25

  AI in IT services and the diminishing correlation between people and growth

  While non-IT business professionals in the middle of their careers face the most disruption from generative AI, professionals in the IT services sector and their employers are prepared for change

• June 02, 2025 02 Jun'25

  How Mistral is driving growth through open source and enterprise AI

  Company CEO Arthur Mensch details how the French startup is balancing its open source ethos with a strong enterprise focus and delivering efficient, customisable AI to solve business problems and expand its global reach

• May 30, 2025 30 May'25

  Tech adaptability helps Zopa unwrap current account and test generative AI

  Zopa Bank’s current account, already used by thousands of existing customers, will be made available to the wider public before end of 2025

• May 30, 2025 30 May'25

  Cloud migration demands contractual safeguards and clear strategy

  Cyber security experts urge organisations to define clear objectives, understand shared security models and implement strong data governance when migrating workloads to the cloud