News
IT services and outsourcing
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July 01, 2025
01
Jul'25
Firms must adopt skills-based strategy for human-AI workforce
To unlock the value of AI agents, organisations must shift to a skills-based strategy and manage their new digital employees with the same rigour as their human workforce, according to a senior Workday executive
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June 27, 2025
27
Jun'25
Fujitsu’s grip on HMRC loosening but bags of taxpayer cash still to be made
The complicated and risky nature of replacing IT suppliers in major government contracts means Fujitsu will be cashing in for years to come
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June 27, 2025
27
Jun'25
Silicon Valley execs sworn in to US Army reserves specialist unit
Four technology executives are brought into the military to make the Armed Forces ‘more lethal’, reflecting softening attitudes throughout the sector towards ‘the business of inflicting violence’
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June 26, 2025
26
Jun'25
Seven main suspects under police investigation in national Post Office probe
The national police investigation into crimes related to the Post Office scandal expects the number of suspects to continue to rise
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June 26, 2025
26
Jun'25
Next phase of fintech reflected in strong financials, says World Economic Forum
Digital-powered finance firms might not be growing their customer base as fast as the immediate post-pandemic period, but revenue and profits are strong
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June 24, 2025
24
Jun'25
Wrongly convicted subpostmasters may have to wait another year for redress
MPs on the Public Accounts Committee say the government has not done enough to contact all those who qualify for Post Office scandal compensation schemes
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June 24, 2025
24
Jun'25
Zopa Bank launches current account earlier than expected
Zopa launches its UK current account, five years after reinventing itself as a challenger bank
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June 20, 2025
20
Jun'25
UK data reforms become law
UK passes wide-ranging data protection reforms to ‘simplify’ organisations’ sharing and processing of data, but questions remain whether changes will be accepted by European Commission when renewing UK data adequacy
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June 20, 2025
20
Jun'25
Dutch cloud pioneers face the hard limits of digital sovereignty
The Netherlands’ ambitious talk of digital independence meets the unforgiving economics of global cloud dominance
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June 17, 2025
17
Jun'25
Cyber action plan kicks off to ‘supercharge’ UK security sector
UK government says its cyber growth action plan will provide a large boost to Britain’s security industry as it sets out to create a roadmap for future growth
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June 17, 2025
17
Jun'25
Artificial intelligence could fuel growth in global tennis
IBM launches artificial intelligence-driven tools to grow the sport’s reach, but AI’s role also reaches the on-court business
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June 17, 2025
17
Jun'25
UKtech50: Vote for the most influential person in UK technology
Our judges have selected the top 50 leaders from a shortlist of nearly 500 people – now it’s your chance to tell us who you think is the most influential person in UK technology
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June 15, 2025
15
Jun'25
Qualtrics targets ‘action gap’ with AI copilot
The company’s Assist for CX tool aims to help organisations act on customer feedback, with one Australian airline already using it to slash insight times from months to hours
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June 13, 2025
13
Jun'25
Google Cloud and Singapore’s DISG launch AI initiative
The AI Cloud Takeoff initiative, part of the Singapore government’s Enterprise Compute Initiative, will offer local firms up to S$500,000 in incentives to establish in-house AI centres of excellence and build AI capabilities
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June 11, 2025
11
Jun'25
AWS touts AI building blocks as key to customer innovation
At the recent AWS Summit in Singapore, company executives and customers showcased how cloud and artificial intelligence are enabling organisations to scale, transform and tackle business challenges
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June 11, 2025
11
Jun'25
How breaking things builds resilient systems
To prevent and recover from outages in today’s complex, cloud-native world, enterprises must proactively and deliberately inject failure into their systems though chaos engineering practices
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June 10, 2025
10
Jun'25
HMRC paid Fujitsu £310m last year, but Post Office supplier’s UK business faces gradual decline
While victims are made to fight for every penny they are owed, the IT supplier at the centre of the Post Office scandal is handed hundreds of millions of pounds by UK government
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June 09, 2025
09
Jun'25
Compensation to Post Office scandal victims reaches £1bn milestone
The government has now paid out more than £1bn to victims of the Post Office Horizon scandal
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June 06, 2025
06
Jun'25
UK ICO publishes AI and biometrics strategy
The UK data regulator has outlined how it will approach the regulation of artificial intelligence and biometric technologies, which will focus in particular on automated decision-making systems and police facial recognition
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June 05, 2025
05
Jun'25
FairPrice taps Google Cloud for AI-powered store
The supermarket chain will leverage generative AI and cloud technologies to enhance customer experience and streamline in-store operations, starting with its upcoming Punggol Digital District outlet
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June 05, 2025
05
Jun'25
Australia’s CommBank completes migration of data to AWS in AI drive
Putting all of its data in AWS cloud will support bank’s use of artificial intelligence to offer customers more personalised services
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June 04, 2025
04
Jun'25
Artificial intelligence to initiate and manage litigations after ‘landmark’ approval
The Garfield Project created an artificial intelligence-based litigation service for small claims, but how far can the technology reach in the legal sector
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June 03, 2025
03
Jun'25
Fintech growth three times that of finance sector as a whole
Global fintech revenues reached £280bn in 2024, according to Boston Consulting Group report
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June 02, 2025
02
Jun'25
AI in IT services and the diminishing correlation between people and growth
While non-IT business professionals in the middle of their careers face the most disruption from generative AI, professionals in the IT services sector and their employers are prepared for change
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June 02, 2025
02
Jun'25
How Mistral is driving growth through open source and enterprise AI
Company CEO Arthur Mensch details how the French startup is balancing its open source ethos with a strong enterprise focus and delivering efficient, customisable AI to solve business problems and expand its global reach
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May 30, 2025
30
May'25
Tech adaptability helps Zopa unwrap current account and test generative AI
Zopa Bank’s current account, already used by thousands of existing customers, will be made available to the wider public before end of 2025
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May 30, 2025
30
May'25
Cloud migration demands contractual safeguards and clear strategy
Cyber security experts urge organisations to define clear objectives, understand shared security models and implement strong data governance when migrating workloads to the cloud
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May 26, 2025
26
May'25
Gprnt platform to ease sustainability reporting
Singapore businesses can now automatically generate basic sustainability reports free of charge using Gprnt, a platform aimed at simplifying reporting and unlocking green financing
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May 23, 2025
23
May'25
Essex Police discloses ‘incoherent’ facial recognition assessment
An equality impact assessment of Essex Police live facial recognition deployments is plagued by inconsistencies and poor methodology, undermining the force’s claim that its use of the technology will not be discriminatory
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May 22, 2025
22
May'25
Lloyds and Nationwide to use UK finance sector LLM
Industry-specific large language models could improve customer services, strengthen security and support regulatory compliance
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May 22, 2025
22
May'25
HMRC begins escape from Fujitsu’s grip through £500m contract
HMRC looking for a supplier to support its planned exit from three Fujitsu datacentre contracts
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May 21, 2025
21
May'25
M&S cyber attack disruption likely to last until July
M&S says it has moved into recovery mode after a ransomware attack, but expects some disruption to persist throughout the coming weeks
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May 21, 2025
21
May'25
Fujitsu raked in £80m from HMRC in March alone, despite Post Office scandal
HM Revenue & Customs described as a UK ‘cash cow’ for the Japanese IT giant at the centre of the Post Office Horizon scandal
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May 20, 2025
20
May'25
Botched Post Office IT projects continue to drain public purse
Millions more pounds of public money spent by the Post Office as a result of an IT error that exposed the personal details of Horizon victims
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May 19, 2025
19
May'25
Keepit to expand SaaS backup footprint and intelligent automation
Danish cloud backup provider will add Atlassian and Okta support and has plans for intelligent automated restores to customer RPOs and RTOs as well a threat library
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May 19, 2025
19
May'25
Gartner: Most firms not tapping cloud’s full potential
Organisations have not fully leveraged the full potential of cloud and must navigate emerging trends such as artificial intelligence, multicloud complexity and security perceptions to stay competitive
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May 16, 2025
16
May'25
Kissflow finds its place in low-code market
The supplier of low-code software development tools that cater to both citizen developers and IT professionals is experiencing rapid growth in Southeast Asia where it has been doubling its revenue over the past four years
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May 15, 2025
15
May'25
Post Office scandal inquiry to publish first findings this summer
Inquiry announces that findings on compensation and human impact will be presented in the next few months
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May 14, 2025
14
May'25
Australian public cloud spending to hit A$26.6bn in 2025
Gartner forecasts strong growth in cloud infrastructure and platform services even as Australian organisations grapple with scaling AI initiatives and managing rising cloud expenditure
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May 13, 2025
13
May'25
Controversial Post Office Horizon system could stay until 2033
Post Office seeks off-the-shelf Horizon replacement as part of £492m tender that includes ongoing support for Horizon up to 2033
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May 13, 2025
13
May'25
NHS trust cloud plans hampered by Trump tariff uncertainty
Essex NHS wants to move some capacity to the Nutanix cloud, but can’t be certain prices will hold between product selection and when procurement plans gain approval
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May 13, 2025
13
May'25
Evidence reveals Post Office scandal victims short-changed in compensation payouts
Subpostmasters who appealed compensation payments have significantly increased ‘worryingly undervalued’ settlements
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May 12, 2025
12
May'25
Italian bank signs 10-year deal with Google Cloud
UniCredit will transform operations through cloud, AI and data analytics technologies from Google Cloud
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May 12, 2025
12
May'25
University will ‘pull the plug’ to test Nutanix disaster recovery
University of Reading set to save circa £500,000 and deploy Nutanix NC2 hybrid cloud that will allow failover from main datacentre
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May 08, 2025
08
May'25
UK Digital Services Tax survives US trade negotiations
The UK will retain its Digital Services Tax on tech giants in a landmark US trade agreement that paves the way for a future digital tech deal
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May 08, 2025
08
May'25
Data streaming matures, cultural shift is key
Confluent’s Tim Berglund warns that a cultural transformation towards creating valued data products is vital even as the technology for data streaming is maturing
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May 07, 2025
07
May'25
UK hands Indian IT suppliers competitive boost in trade deal
Trade deal will exempt IT workers from India from paying National Insurance contributions for three years
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May 07, 2025
07
May'25
Bill Gates hails ‘stunning’ AI progress, urges focus on global equality
The Microsoft co-founder underscored AI’s transformative potential in healthcare, education and agriculture while highlighting the need to ensure its benefits reach lower-income nations
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May 05, 2025
05
May'25
How AsiaPac transformed into a multicloud powerhouse
AsiaPac CEO Andrew Cheng outlines the company’s growth from a laptop PC distributor to a regional technology service provider known for its multicloud capabilities
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May 02, 2025
02
May'25
India’s Hexaware targets public sector business as it expands UK operation
Indian heritage IT services firm opens office in Canary Wharf and sets is sights on growing its UK public sector business