News

IT services and outsourcing

• December 22, 2025 22 Dec'25

  Top 10 ASEAN stories of 2025

  Southeast Asia’s 2025 tech landscape saw financial institutions, healthcare researchers and government agencies moving decisively from technology pilots to large-scale AI deployments and infrastructure modernisation

• December 17, 2025 17 Dec'25

  Jilted Fujitsu replaced by Netcompany in HMRC relationship

  Troubled Fujitsu replaced by Netcompany on trading service as HMRC begins to move its outsourcing away from scandal-hit firm

• December 16, 2025 16 Dec'25

  Singlife taps Salesforce Agentforce to drive agentic AI strategy

  The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interactions

• December 15, 2025 15 Dec'25

  Top IT predictions in APAC in 2026

  Enterprises across the Asia-Pacific region are expected to prioritise sovereign architectures, double down on securing agentic systems and rewrite their infrastructure playbooks, among other tech trends

• December 15, 2025 15 Dec'25

  Reinventing the Arabic newsroom: How Al-Masry Al-Youm is harnessing AI, data, and cloud to transform

  Al-Masry Al-Youm CIO Omar Badr reveals how Egypt’s leading independent daily has navigated a decade of digital disruption, balancing editorial freedom with cutting-edge technology

• December 15, 2025 15 Dec'25

  Microsoft taps Indian IT giants for agentic AI rollout

  The partnership with Cognizant, Infosys, TCS and Wipro follows a $17.5bn pledge by the tech giant to bolster India’s cloud and AI infrastructure

• December 12, 2025 12 Dec'25

  Digital Ethics Summit 2025: Open sourcing and assuring AI

  Industry experts met to discuss the ethical challenges associated with assuring AI systems, and how open source approaches can challenge concentrations of capital and power

• December 09, 2025 09 Dec'25

  Airline set to launch with end-to-end AI workflows

  IBM has been working with Riyadh Air to develop a digital-first, AI native airline that uses its Watson technology on OpenShift running on Azure

• December 09, 2025 09 Dec'25

  How Oracle Red Bull Racing is driving Formula 1 into the future with cloud, AI and data

  Access to the F1 team’s garage in Abu Dhabi reveals how Monte Carlo simulations, artificial intelligence and Oracle Cloud Infrastructure power split-second decisions, strategy and championship-winning performance

• December 09, 2025 09 Dec'25

  Fujitsu underestimated Post Office scandal backlash

  Troubled IT supplier loses UK government megadeal despite internal confidence, as political pressure mounts

• December 08, 2025 08 Dec'25

  Amazon CTO on the dawn of the renaissance developer

  While AI is commoditising programming, it is creating a demand for modern polymath engineers who understand systems, business context and the human condition, says Amazon CTO Werner Vogels

• December 04, 2025 04 Dec'25

  Fujitsu police contract ‘complicates’ Post Office investigation

  National Police investigation into Post Office scandal uses IT infrastructure provided by Fujitsu

• December 03, 2025 03 Dec'25

  Post Office finally investigates Horizon defect, but investigator slams comms strategy

  Subpostmaster and investigator met the Post Office over Horizon defect raised six years earlier

• December 02, 2025 02 Dec'25

  AWS targets vulnerable code with security agent

  At AWS re:Invent 2025, the cloud giant unveiled a security agent designed to bridge the gap between development speed and security validation, along with the general availability of Security Hub analytics

• December 02, 2025 02 Dec'25

  Former Post Office legal boss won’t escape police reach

  Police say they will question those who evaded the public inquiry, naming former Post Office legal boss Jane MacLeod as an example

• December 02, 2025 02 Dec'25

  ASEAN enterprises moving from ‘AI-first’ to ‘AI-native’

  Organisations across Southeast Asia are reimagining business processes, going beyond the experimentation phase of AI adoption, according to AWS’s head of the region

• December 01, 2025 01 Dec'25

  Interview: Mariano Albera, CTO, Checkout.com

  Checkout.com’s chief technology officer has spent most of his career in the e-commerce industry, and now he is applying what he learned to the finance sector that serves it

• November 27, 2025 27 Nov'25

  Google Cloud launches ‘PanyaThAI’ to spur AI adoption in Thailand

  The cloud supplier is offering training and its AI technology stack to unlock an estimated 730bn baht in economic value for Thai businesses such as Thai Wacoal and SE-Education

• November 27, 2025 27 Nov'25

  SAP selects Tata Consultancy Services to transform its IT operations

  Software firm agrees five-year IT transformation project with Indian outsourcing giant, taking relationship up to 20 years

• November 26, 2025 26 Nov'25

  Budget 2025: £300m extra for NHS IT and a £1.8bn budget for digital ID cards

  The Autumn Budget contained little by the way of new policies in digital and technology, but handed out some cash to help progress in digitising public services and to support growing tech businesses

• November 25, 2025 25 Nov'25

  Paw Patrol: How AI and IoT are driving preventative pet care

  With vet bills skyrocketing, could preventative pet care using advances in AI and IoT help pet parents understand their furry friends better?

• November 25, 2025 25 Nov'25

  AI Singapore taps Alibaba Cloud to power Sea-Lion model

  The fourth iteration of the regional LLM leverages Alibaba’s Qwen foundation model to improve multilingual accuracy and performance on consumer-grade hardware

• November 24, 2025 24 Nov'25

  Monday.com touts AI as cure for productivity slump

  At its Elevate conference in Sydney, the workflow management supplier showed off new artificial intelligence capabilities to tackle burnout, while showcasing customer wins from Tennis Australia, Ray White and Freedom

• November 24, 2025 24 Nov'25

  UAE’s e& enterprise drives growth with AI and sovereign cloud

  Acting chief revenue officer Majd Coussa outlines how the digital transformation company is turning innovation into measurable business outcomes for 2025

• November 24, 2025 24 Nov'25

  UK digital bank Revolut sees value jump £23bn in a year

  UK-headquartered fintech firm sees its valuation increase dramatically with its latest share sale

• November 20, 2025 20 Nov'25

  Finland uses tax reform to attract foreign tech investment

  Finland is attempting to attract more foreign technology investment through lower corporate tax

• November 20, 2025 20 Nov'25

  Firstsource ditches labour arbitrage for AI-driven outcomes

  The business process services firm argues that the days of simple labour arbitrage are gone as it pushes an ‘un-BPO’ strategy led by AI and automation

• November 19, 2025 19 Nov'25

  Government-backed coalition to end gazumping in property market

  The government wants a digital platform that can address ‘inefficiencies’ causing stress for homeowners and inflicting huge costs to the economy

• November 18, 2025 18 Nov'25

  NHS signs another major IT deal with the Indian IT sector

  Five-year NHS deal sees Tata Consultancy Services continue to grow its UK public sector business

• November 18, 2025 18 Nov'25

  Groq commits up to $300m in Australia expansion

  US chip startup Groq plans to invest up to $300m to provide Australian businesses with compute capacity for AI inferencing and help solve issues around data sovereignty for major users like Quantium

• November 17, 2025 17 Nov'25

  UK investment bank IT outages cost £600k an hour

  Survey respondents say there are barriers to resilience for UK investment banks, including a skills shortage and internal resistance

• November 14, 2025 14 Nov'25

  Dutch datacentre growth stalls while hydrogen remains untapped

  ING warns grid congestion threatens Dutch datacentre leadership, while the country’s championed hydrogen solution remains largely untapped

• November 13, 2025 13 Nov'25

  Two-thirds of finance firms use suppliers for AI agent development

  Survey finds more banks and insurers are working with suppliers rather than going it alone when developing artificial intelligence agents

• November 13, 2025 13 Nov'25

  Post Office contract with Fujitsu has option to extend into 2028

  Extension agreement for controversial Horizon contract with Fujitsu has option that could take the relationship well into 2028

• November 12, 2025 12 Nov'25

  IT services companies and datacentres face regulation as cyber security bill reaches Parliament

  The Cyber Security and Resilience Bill will require large IT services companies, including datacentres, to report security incidents within 24 hours

• November 11, 2025 11 Nov'25

  National Highways to get more out of its data through single platform

  Government-owned organisation National Highways will get more out of its data through extended working with IT service provider

• November 10, 2025 10 Nov'25

  Post Office extends controversial Fujitsu contract in £41m deal

  The Post Office’s controversial Horizon contract with Fujitsu will run until at least March 2027

• November 06, 2025 06 Nov'25

  Science and Technology Committee calls out migration red tape

  With the US administration raising fees for the H1-B visa, the UK has an opportunity to roll out the red carpet for world-class talent

• November 05, 2025 05 Nov'25

  From ambition to action: How the Gulf is turning responsible AI into a global reality

  The Middle East is rapidly advancing in artificial intelligence and digital transformation, driven by strong government strategies. Success in the region requires trust, cultural awareness and alignment with local regulations

• November 05, 2025 05 Nov'25

  SAP TechEd 2025: Make AI real, grind in data

  SAP TechEd in Berlin put an accent on building agentic and generative AI systems to create real business outcomes, beyond what its executives say is excessive hype

• November 04, 2025 04 Nov'25

  UAE Sovereign Launchpad begins nationwide roll-out with support from e& and AWS

  The cloud infrastructure platform aims to strengthen digital resilience and regulatory compliance across government and regulated sectors in the United Arab Emirates

• November 03, 2025 03 Nov'25

  How Zoom is approaching agentic AI

  Zoom CTO Xuedong Huang explains how AI Companion 3.0’s agentic AI capabilities can help turn conversations into completed actions using long-term memory and deep reasoning

• October 31, 2025 31 Oct'25

  Cyber agencies co-sign Exchange Server security guide

  US and allied cyber agencies team up to try to nudge users to pay more attention to securing Microsoft Exchange Server

• October 31, 2025 31 Oct'25

  Capgemini and Siemens combine to make AI industrial tech

  Siemens and Capgemini are expanding their partnership to create AI-based industrial technologies, said to boost efficiency, sustainability and innovation in manufacturing sectors

• October 30, 2025 30 Oct'25

  US senators seek to prohibit minors from using AI chatbots

  Two US senators have proposed legislation that would require AI chatbot companies to verify the ages of people using their chatbots, in attempt to limit their harmful effects on children

• October 30, 2025 30 Oct'25

  Peer angry as sales figures suggest Fujitsu has weathered Post Office scandal storm

  Japanese IT supplier managed to grow its UK public sector business last year despite the fallout from the Post Office scandal

• October 29, 2025 29 Oct'25

  Monday.com eyes ASEAN growth with Singapore hub

  The work management specialist’s Collier Quay office will serve as its hub for Southeast Asia as it looks to build deeper relationships with a growing customer base

• October 27, 2025 27 Oct'25

  Post Office paid one law firm more for inquiry representation than cost of actual inquiry

  Public inquiry into one of the biggest miscarriages of justice in UK history cost less to run than the Post Office paid one law firm for representation during the four-year process

• October 24, 2025 24 Oct'25

  UK ramps up ransomware fightback with supply chain security guide

  Multinational guidance, developed by the UK and Singapore, is designed to help organisations reinforce their supply chain against ransomware attacks

• October 24, 2025 24 Oct'25

  Canva to save 30,000 work hours with agentic AI

  The graphic design giant is training hundreds of staff on a low-code AI platform and agentic AI tools that are set to save around 30,000 person-hours this year and generate financial returns