News

IT services and outsourcing

October 30, 2020 30 Oct'20
CISOs more confident in identity practice after pandemic shock

Identity practice and management has become a critical element of cyber security strategies to support remote workers
October 29, 2020 29 Oct'20
Victims contest technology firms’ attempt to dismiss cobalt mining deaths case

Technology companies say they cannot be held responsible for the deaths of children mining for the cobalt used in their products
October 29, 2020 29 Oct'20
Microsoft to open cloud region in Taiwan

Microsoft’s cloud datacentre region in Taiwan will first provide access to Azure, followed by Microsoft 365, Dynamics 365 and Power Platform later
October 28, 2020 28 Oct'20
NetApp boosts NVMe, QLC and container hybrid cloud offer

Storage giant NetApp unveils new AFF, FAS and E-series arrays with NVMe and QLC flash capability, plus object storage in Ontap and Spot cloud container resource management in Cloud Manager

October 28, 2020 28 Oct'20
Avalon Airport deploys touchless kiosks, CT screening

Australia’s Avalon Airport has rolled out touchless check-in and bag drop systems that passengers can control using speech, head gestures and eye gaze
October 27, 2020 27 Oct'20
Commvault launches Metallic backup service in Europe

Backup giant adds backup as a service, with cloud-to-cloud backup and e-discovery functionality that can work across on-site datacentres and the AWS and Azure clouds
October 27, 2020 27 Oct'20
UK ‘impact startups’ see investment surge

‘Impact startups’ continue to raise funding during the pandemic despite difficulties faced by the wider tech startup sector
October 27, 2020 27 Oct'20
Sopra Steria hit by new version of Ryuk ransomware

IT services company Sopra Steria says it has contained the ransomware virus, but systems will take a few weeks to be fully operational
October 26, 2020 26 Oct'20
Chatbots will not replace call centre agents

Chatbots have not lived up to their promises and are better poised to support call centre agents in the blended realm of customer service and employee collaboration, says a regional Avaya executive
October 23, 2020 23 Oct'20
Digital public services fail UK citizens on multiple fronts

Commission for Smart Government publishes paper on obstacles facing the UK’s digital government, setting out principles for digital government initiatives to follow

October 23, 2020 23 Oct'20
Deutsche Bank in talks over sale of IT unit to TCS

German bank is said to be in negotiations to sell its retail banking IT operation to Indian IT giant
October 22, 2020 22 Oct'20
Nordic CIO Interview: Teemu Salmi, Stora Enso

Working with startup communities helps to drive digital transformation at one of the world’s largest forest industry companies, Stora Enso
October 22, 2020 22 Oct'20
ANZ Bank moves digital banking services to container platform

Australia’s largest bank now runs 30% of its internet banking services on Red Hat OpenShift in a move that has energised developers and paved the way for more automation
October 21, 2020 21 Oct'20
UK sees surge in IT outsourcing contracts

Transformation projects drive IaaS growth, but SaaS declines. Some sectors are renegotiating and restructuring contracts to reduce costs
October 20, 2020 20 Oct'20
Police given access to self-isolation data

NHS Test and Trace self-isolation data will be made available to police after new guidance changes data-sharing rules
October 20, 2020 20 Oct'20
Rackspace expands Singapore office, eyes ASEAN market

Managed cloud services supplier expands regional office to develop deeper relationships with local customers as demand for its services grows
October 19, 2020 19 Oct'20
Pandemic causes record spike in collapse of tech startups

A record number of technology startups folded in September, after months of early-stage companies struggling to attract the investment needed to stay afloat
October 19, 2020 19 Oct'20
Scottish Borders extends CGI outsourcing contract until 2040

CGI will continue to provide the Scottish council’s end-to-end managed IT services until 2040, making it one of the longest extensions in the company’s history
October 19, 2020 19 Oct'20
London’s fintechs continue to attract investment

The capital’s fintechs continue to attract large volumes of venture capital funds despite the global economic slowdown
October 19, 2020 19 Oct'20
Estonian rude awakening spurs tech startup activity

Money laundering scandal in Estonia has sparked tech startup activity in the Baltic country as banks look for answers
October 16, 2020 16 Oct'20
Services Australia taps AI in document processing

Services Australia and Capgemini have developed an AI engine to classify and extract information from claim documents in a pilot project
October 15, 2020 15 Oct'20
Cloud data protection keeps the Crick’s medical research Covid-secure

Cloud data management services from Rubrik gave the Francis Crick Institute a data protection edge and have helped keep its vital work going through the pandemic
October 15, 2020 15 Oct'20
How Tokopedia is streamlining incident management

Indonesian e-commerce giant Tokopedia has improved incident management and developer productivity using a cloud-based incident management tool
October 14, 2020 14 Oct'20
ServiceNow to roll out Now platform on Azure

ServiceNow introduces Azure-linked offering to cater to the needs of organisations in regulated industries that have strict data sovereignty and security requirements
October 13, 2020 13 Oct'20
HMRC signs five-year £169m contract with Fujitsu for VME platform

Supplier will host 13 HMRC applications on its virtual managed environment platform, following its role as an incumbent provider to the department under two different contracts
October 13, 2020 13 Oct'20
Can chameleon Big Blue change its colours?

IBM is renowned for reinventing itself. It now plans to spin out its Global Technology Services business, a division that was once its crown jewels
October 12, 2020 12 Oct'20
Challenger bank accessing latest anti-money laundering technology through fintech

Challenger banks works with fintech to support its anti-money laundering efforts
October 09, 2020 09 Oct'20
TCS results signal enterprise readiness to spend on IT after Covid-19 pause

TCS’s financial results signal that enterprises are ready to invest in IT to help them recover from the coronavirus-related business slowdown
October 09, 2020 09 Oct'20
Inside VMware’s Kubernetes playbook

Kubernetes co-creator Joe Beda talks up the evolution of the container orchestration platform and efforts by VMware to help enterprises get the most out of the technology
October 09, 2020 09 Oct'20
Major tech companies respond to lawsuit over mining deaths

Multinational technology companies accused of knowingly benefiting from human rights abuses in the Democratic Republic of Congo have responded to a lawsuit seeking to hold them accountable for the deaths of Congolese children in their cobalt supply ...
October 08, 2020 08 Oct'20
Accenture acquires NZ firm to bolster SAP practice

Accenture’s acquisition of Zag comes amid growing demand for expertise in S/4 Hana migrations in Australia and New Zealand
October 07, 2020 07 Oct'20
Carhartt shifts old data to the cloud with Komprise

US-based workwear manufacturer cuts storage costs from $1 to $0.25 per gigabyte as it deploys data management software and shifts old files to Microsoft Azure Blob and Cold storage
October 07, 2020 07 Oct'20
US lawmakers release big tech antitrust report

House Democrats have published a report on the monopoly power wielded by big tech companies and how to restore competition in digital markets
October 07, 2020 07 Oct'20
Consumers find new payment methods during pandemic

Non-cash payments have grown at their fastest rate for a decade and due to Covid-19 restrictions, more people are discovering different ways to pay
October 06, 2020 06 Oct'20
CISOs struggle to keep up with MITRE ATT&CK framework

Despite its proven benefits for security, the MITRE ATT&CK framework is proving difficult for many, according to a joint study from McAfee and UC Berkeley
October 05, 2020 05 Oct'20
Veeam buys Kasten to get a boost in Kubernetes backup

Virtual machine backup pioneer sees $150m purchase of Kasten and the addition of Kubernetes backup to its portfolio as key to becoming a ‘$2bn company’
October 05, 2020 05 Oct'20
Employees overwhelmingly hostile to workplace monitoring tech

The use of workplace surveillance technologies to monitor and track staff working from home has increased hugely since the start of the pandemic, but most workers say it makes them feel uncomfortable
October 05, 2020 05 Oct'20
Business leaders call on G20 to drive affordable and responsible tech

A new report from the Business Twenty has urged G20 members to use digitisation to support economic recovery
October 05, 2020 05 Oct'20
Regulator wants fintechs to address pandemic financial challenges

UK financial services regulator is supporting fintechs in addressing some of the challenges consumers and small businesses face amid the current pandemic
October 02, 2020 02 Oct'20
Future UK-EU data sharing put at risk by Brexit legislation

When the Brexit transition period ends, UK ministers will have the power to forge new data-sharing arrangements that risk undermining the viability of future data transfers with the European Union
October 02, 2020 02 Oct'20
How a Singapore startup is disrupting logistics management

Portcast’s cloud-based logistics management platform uses machine learning and big data to improve supply chain visibility for logistics companies, shipping lines and manufacturers
October 01, 2020 01 Oct'20
Children’s debit card provider Gohenry banks on Google Cloud to ease IT infrastructure growing pains

The CTO and COO of child-focused, parent-controlled debit card service provider Gohenry discusses how moving to the Google Cloud has helped its IT infrastructure avoid user-related growing pains
October 01, 2020 01 Oct'20
Trust in government technology is key to adoption

Panellists at GovTech Summit 2020 speak about the need to build trust in government digital services, as the pandemic has created room for increased use of technology in the public sector
October 01, 2020 01 Oct'20
Wipro and AWS open Sydney innovation centre

The Wipro-AWS Launch Pad will offer in-house technical expertise for Australian businesses as well as a physical studio to spearhead cloud adoption
September 30, 2020 30 Sep'20
VMware wants to decouple the telco technology stack

VMware is trying to break the stranglehold of integrated technology stacks on telcos, but network equipment suppliers are not ceding ground
September 28, 2020 28 Sep'20
Swiss ISP opts for Scality object storage for backup service

Move to object storage allows Lake Solutions to cut customer backup costs by 66% while providing new S3-based bucket storage for customers based on Scality on HPE
September 28, 2020 28 Sep'20
Tibco eyes growth in emerging APAC markets

Tibco’s regional head honcho, Erich Gerber, sees massive potential in Asia’s large population and thirst for technology, including advanced analytics tools that will help businesses glean actionable insights
September 25, 2020 25 Sep'20
Tips on breaking free from long-term IT contracts

Far-reaching, multi-year contracts are less popular these days, but IT departments often find the renewal date is still years away
September 24, 2020 24 Sep'20
Race to patch as Microsoft confirms Zerologon attacks in the wild

Don’t be the organisation that made the headlines because it failed to patch. Microsoft says it is seeing cyber attacks ramping up around the Zerologon CVE-2020-1472 bug
September 23, 2020 23 Sep'20
Latest Tech Nation fintech cohort reflects diversifying sector

The latest group of fintechs accepted into Tech Nation’s growth programme reflects the diversification of a maturing sector
September 22, 2020 22 Sep'20
The inside story of Taiwan’s AI whizz

Not content with his stellar achievements in artificial intelligence, Chih-Han Yu wanted to create an impact with his work and formed one of Taiwan’s most important unicorns
September 22, 2020 22 Sep'20
GDS reviewing Cloud First policy post-Schrems II

Review seeks to determine the future of government engagement with cloud hosting services as they relate to cross-border data flows
September 21, 2020 21 Sep'20
Big questions to be answered over TikTok and WeChat reprieve

TikTok and WeChat seem to have received a stay of execution, but big questions and contradictions remain
September 21, 2020 21 Sep'20
DBS taps AI and data analytics in intelligent banking move

Singapore’s DBS Bank has started tapping AI and analytics to provide customers with hyper-personalised insights and recommendations to win more market share
September 18, 2020 18 Sep'20
Ex-NCSC boss Ciaran Martin joins cyber venture capital outfit

Outgoing NCSC CEO Ciaran Martin is to take up a new role guiding new investments in cyber security
September 17, 2020 17 Sep'20
Loan charge under review: Government’s tax policy set to be challenged under EU law

A fresh attempt to judicially review the government’s controversial disguised remuneration policy is being launched, and its backers have already secured 85% of the £180,000 needed to test whether the loan charge breaches EU law
September 16, 2020 16 Sep'20
Alibaba Cloud unveils ‘cloud computer’, delivery robot

At its annual Apsara conference, Alibaba Cloud debuts a thin-client computer and a logistics robot that can carry 50 packages in one go
September 16, 2020 16 Sep'20
Lorca security scaleups to get Splunk data expertise

Lorca inducts Splunk onto its co-marketing programme, giving security scaleups access to new data expertise
September 16, 2020 16 Sep'20
Singapore partners Apple on LumiHealth

Singapore’s Health Promotion Board has developed a programme with Apple to encourage healthy living following a similar partnership with Fitbit last year
September 16, 2020 16 Sep'20
Western Australia government goes all-in on Microsoft

State agencies in Western Australia will be able to tap Azure cloud services and cloud applications through a new Microsoft agreement
September 15, 2020 15 Sep'20
Nutanix bolsters Kubernetes playbook with managed service

Karbon Platform Services claims to ease container deployments in public and hybrid cloud environments in the emerging Kubernetes platform war
September 14, 2020 14 Sep'20
Fintech Pledge launched to strengthen UK’s financial technology sector

The Fintech Pledge initiative is designed to foster closer collaboration between banks and fintechs so that the UK can continue building a globally competitive fintech ecosystem
September 14, 2020 14 Sep'20
NTT taps data analytics and cloud for Tour de France

NTT’s analytics and cloud capabilities stood up to the test amid crashes and poor weather conditions during the first stage of this year’s Tour de France
September 11, 2020 11 Sep'20
Government 'making progress' on Smart Freight System prep ahead of Brexit transition deadline

The government appears to be heeding warnings about the readiness of the Smart Freight border IT system, as the January 2021 Brexit transition deadline looms large
September 11, 2020 11 Sep'20
UK ‘future tech’ development gets government funding boost

£65m in funding will be used to develop electric batteries, robotics and advanced healthcare treatments
September 11, 2020 11 Sep'20
Law Commission proposes greater protections for victims of online abuse

The Law Commission wants to change the criminal law around communications offences to better protect victims from harmful online behaviour
September 11, 2020 11 Sep'20
Santander to double investment in fintechs

Santander is doubling the amount of money it invests in fintech startups after the success of its funding arm, which was established in 2014
September 10, 2020 10 Sep'20
HMRC signs up Fujitsu for two years of user computing support

As it disentangles the Aspire contract, HMRC has been working directly with key IT suppliers, with this latest agreement providing managed desktop IT
September 10, 2020 10 Sep'20
Global spending on enterprise datacentres continues to dampen in face of Covid-19

Synergy Research Group hails continued, growing demand for datacentre hardware and software from hyperscalers for keeping market buoyant during pandemic
September 10, 2020 10 Sep'20
Lorca security scaleups hit funding milestone

£153m of investment has been raised by Lorca cohort companies in just two years, almost four times the original target
September 10, 2020 10 Sep'20
Edinburgh council to create smart city operations centre

Edinburgh council extends an outsourcing agreement with CGI as it steps up its smart city programme
September 10, 2020 10 Sep'20
Datacentre firm Equinix investigating ransomware attack

A number of internal systems at cloud and datacentre firm Equinix have been affected by a ransomware attack
September 09, 2020 09 Sep'20
Coronavirus: APAC organisations speed up innovation

Innovation has become easier than before, with the most innovative organisations expecting to recover from the impact of the pandemic in less than six months, new Microsoft-commissioned study finds
September 09, 2020 09 Sep'20
London councils to share technology procurement platform

A new technology procurement platform will help all 33 local councils in London diversify their IT supplier portfolios
September 09, 2020 09 Sep'20
Technology businesses vital to UK post-Covid economic recovery

Technology firms are set to play a larger role in UK’s post-Covid economy and are being encouraged to expand overseas after a strong year for digital exports
September 08, 2020 08 Sep'20
UK leads Europe in net zero venture capital investment

With the UK leading venture capital investment in net zero enterprises, Tech Nation have launched a new, government-backed scaleup programme to further develop the sector
September 08, 2020 08 Sep'20
TechUK urges government to back emerging digital clean technology sector

To ensure the UK reaches its climate and decarbonisation goals, TechUK is calling on the government to support the emerging clean tech sector
September 04, 2020 04 Sep'20
Covid-19 has strained London tech firms but they have central role in recovery

London tech startups are feeling the effects of the economic slowdown brought on by Covid-19, but there is a huge opportunity for those with the right focus
September 03, 2020 03 Sep'20
Amazon to recruit 7,000 permanent workers in UK during 2020 hiring spree

The online retail giant’s UK workforce looks set to expand to 40,000 employees by the end of 2020, as its network of fulfilment centres continues to grow
September 03, 2020 03 Sep'20
Insurers accept they were slow to adopt digital

Insurance companies know they must prioritise digital investment and are planning in-house development to help make up lost ground
September 03, 2020 03 Sep'20
UK tech firms urged to seek out international opportunities

Tech Nation study finds UK businesses are in a strong position to take advantage of global tech growth
September 02, 2020 02 Sep'20
Weta Digital goes all-in on AWS

New Zealand visual effects studio plans to migrate most of its infrastructure to Amazon Web Services and tap machine learning and analytics to deliver projects more quickly
September 02, 2020 02 Sep'20
App integration means emergency services can identify caller location in three words

Capita integrates What3words app into its emergency services control centre platform to help respondents identify the exact location of people who need help
September 01, 2020 01 Sep'20
Here East CEO advises startups to generate own revenue streams

In a time of deep uncertainty, startups with their own streams of revenue independent of investors and large corporates will have more options and be in a much stronger negotiating position
August 27, 2020 27 Aug'20
Tech and telecoms advisory group set up to help trade negotiations

Department of International Trade launches new Trade Advisory Groups to guide trade negotiations with other countries
August 27, 2020 27 Aug'20
Aggrieved Amazon employees organise protests at homes of Jeff Bezos

A newly formed workers’ collective will protest outside the homes of Amazon CEO Jeff Bezos seeking to secure a number of concessions for essential workers
August 25, 2020 25 Aug'20
Nordic startups send a message to global investment community

Early-stage tech companies across the world should set up Nordic operations earlier in their development journeys
August 25, 2020 25 Aug'20
Council to connect hundreds of its sites through wide area network

Local authorities invest in networking and contact centre technology through IT outsourcing contracts
August 25, 2020 25 Aug'20
MongoDB grows Asian footprint through Alibaba Cloud

MongoDB teams up with Alibaba Cloud to expand its presence in Asia-Pacific as it prepares to release a serverless variant of the open-source database
August 21, 2020 21 Aug'20
SMEs outperform Q2 expectations but remain cautious about Q3 prospects

Small confidence boost for small to medium-sized enterprises puts tech investment back on the table over coming 12 months
August 19, 2020 19 Aug'20
Veeam to add CDP, plus Google cloud as a target

Backup giant set to add continuous data protection for the most critical workloads, plus Google cloud as a target – all on the back of a storming quarter during the pandemic
August 19, 2020 19 Aug'20
Zoom dials into Southeast Asia with Singapore datacentre

Zoom’s new Singapore datacentre is expected to shore up the performance of its conferencing tool and phone service in the city-state
August 18, 2020 18 Aug'20
Oracle takes aim at hyperscalers, eyes VMware workloads

Oracle claims it is addressing the limitations of competing services by offering better security controls, consolidated billing and global availability
August 17, 2020 17 Aug'20
Comms startup Element helps support secure communications during pandemic

With the huge increase in remote working, Element is using an open, decentralised network to give organisations more control over their communications
August 17, 2020 17 Aug'20
The Security Interviews: How Crest is remaking the future of consultancy

Crest president Ian Glover taught himself cyber security while working on government computing systems in the 1970s and 1980s. Now he is on a decade-spanning mission to change security consultancy models
August 17, 2020 17 Aug'20
DBS Bank teams up with AWS on AI skills

Singapore’s DBS Bank is organising an AWS DeepRacer League to equip thousands of employees with skills in artificial intelligence and machine learning
August 12, 2020 12 Aug'20
EU and US start discussions on ‘enhanced’ Privacy Shield data-sharing agreement

Talks begin on a successor to the Privacy Shield EU-US data-sharing agreement declared unlawful in July 2020 – a decision by the European Court of Justice that left thousands of businesses facing legal uncertainty
August 12, 2020 12 Aug'20
Government awards funding for innovation projects

The funding for innovative projects forms part of the government’s plan to increase research and development spending, which it claims will aid the UK’s post-Covid-19 economic recovery
August 12, 2020 12 Aug'20
NHS SBS spies £75m savings on IT purchases through new procurement framework

NHS organisations and public sector bodies will be encouraged to use £500m procurement framework to acquire IT software and hardware in a more cost-effective way
August 12, 2020 12 Aug'20
Police use of facial recognition found ‘unlawful’ in court

In a landmark decision, the Court of Appeal has ruled that South Wales Police’s facial recognition deployments breached human rights and data protection laws