News

IT services and outsourcing

• February 27, 2026 27 Feb'26

  UK has laid track for open banking, but failed to run trains

  The UK risks losing its fintech leadership, with open banking progress slow, as countries such as the UAE and India advance rapidly

• February 27, 2026 27 Feb'26

  Australia inks five-year deal with Microsoft to drive AI and cloud adoption

  The Digital Transformation Agency’s new agreement promises cost certainty, improved discounts, and a skills fund to support the government’s digital transformation agenda

• February 26, 2026 26 Feb'26

  India AI Impact Summit: Open source gains ground, but sovereignty tensions persist

  While open source artificial intelligence gained unprecedented recognition during the latest global AI summit, divisions over governance, market concentration and regulatory power cast doubt on whether the technology will benefit society as a whole

• February 26, 2026 26 Feb'26

  UK to see weekend protests against ‘dirty datacentres’

  Environmental charity Global Action Plan UK is coordinating a campaign effort to bring attention to wider concerns about datacentre electricity demand, water use and environmental impacts

• February 26, 2026 26 Feb'26

  Khazna’s NexOps shift signals new operating model for AI-scale infrastructure

  Managing director Bart Holsters explains why hybrid insourcing, competence assurance and sovereign readiness are becoming essential as artificial intelligence pushes datacentres to their limits

• February 26, 2026 26 Feb'26

  US artificial intelligence developers accuse Chinese firms of stealing their data

  Artificial intelligence developers are accusing Chinese firms of stealing their intellectual property following a spate of ‘distillation attacks’, despite their own alleged theft of training data

• February 25, 2026 25 Feb'26

  Atos ‘IT services staff of the future’ begin apprenticeships

  Atos has taken on its first cohort of apprentices who will become an ‘artificial intelligence-ready’ workforce

• February 25, 2026 25 Feb'26

  UK government commits £483m to Post Office for IT transformation

  The UK government is to provide the next round of funding to support the Post Office’s move away from its controversial Fujitsu Horizon IT system

• February 24, 2026 24 Feb'26

  Microsoft CEO opens London AI Tour with Copilot push

  Microsoft CEO Satya Nadella used his event keynote to showcase how the artificial intelligence in M365 is a foundation for agentic AI in the enterprise

• February 24, 2026 24 Feb'26

  Starling expands internationally as demand for banking as a service continues to rise

  UK challenger bank has expanded its banking-as-a-service business with entry into New Zealand

• February 23, 2026 23 Feb'26

  Innovate UK cyber startup programme gets £10m funding booster

  Graduates of DSIT and Innovate UK's CyberASAP scheme to commercialise cutting-edge cyber research projects have raised nearly £50m in the past decade

• February 19, 2026 19 Feb'26

  India AI Impact Summit begins

  The summit aims to democratise AI and bridge the growing divide between countries, but critics warn that it risks becoming a mere spectacle if the technology only serves the interests of power and profit

• February 18, 2026 18 Feb'26

  Eradicating Fujitsu and Horizon from the Post Office, step by step

  Post Office IT chief tells Computer Weekly about the challenges and progress in removing the controversial Horizon system from Post Office branches

• February 15, 2026 15 Feb'26

  Wesfarmers to deploy agentic AI in retail operations

  Retail conglomerate behind Kmart and Officeworks signs multi-year deal with Google Cloud to deploy AI agents for customer service and internal productivity

• February 12, 2026 12 Feb'26

  Thousands of unread emails and 20 million database errors cause civil service pension hardship

  Capita is to ‘fast-track’ any technology, including artificial intelligence, that can help it clear a backlog in civil service pension work

• February 12, 2026 12 Feb'26

  Large language models provide unreliable answers about public services, Open Data Institute finds

  Research questions AI’s trustworthiness in giving people accurate information about government services

• February 12, 2026 12 Feb'26

  UK fintech investment slumped in 2025

  Investment in the UK fintech sector fell to its lowest level since 2020, but it is still the European destination attracting the most money

• February 11, 2026 11 Feb'26

  Peer ‘disappointed’ that DWP review of subpostmaster prosecutions is still months away

  Government indicates that there are 108 DWP prosecutions of subpostmasters that will be reviewed so far, but little progress has been made

• February 11, 2026 11 Feb'26

  Fujitsu will be out by next summer, says Post Office CTO

  Post Office’s project to replace its controversial core system will contract suppliers by the summer of this year, with the aim to remove Fujitsu by summer 2027, according to its chief technology officer

• February 10, 2026 10 Feb'26

  Arctic Wolf targets mid-market security gap in APAC

  Following the launch of its full portfolio in Malaysia, the SOC provider discusses the security challenges facing lean IT teams, the value of supplier neutrality, and its roadmap for AI and ransomware protection

• February 10, 2026 10 Feb'26

  Is the EU’s free trade deal with India the dawn of a new era?

  Trade deal between European Union and India simplifies the visa system for professionals from India, which could make the country’s suppliers more accessible

• February 10, 2026 10 Feb'26

  Artificial intelligence now finance sector’s ‘connective tissue’

  Major study finds debate over AI adoption is over as almost every finance firm in the world is already using the technology

• February 09, 2026 09 Feb'26

  US bid for Dutch ID infrastructure raises sovereignty concerns

  Kyndryl’s proposed takeover shows how critical systems become exposed to foreign control without an overarching policy decision

• February 05, 2026 05 Feb'26

  Post Office offered bailout to cover £104.4m IR35 tax bill linked to Horizon IT scandal

  The Department for Business and Trade offers to pay the £104.4m the Post Office owes HMRC for incorrectly assessing the IR35 status of the ‘unusually large’ population of contractors it engaged to assist with the fallout from the Horizon IT scandal

• February 03, 2026 03 Feb'26

  CGI’s artificial intelligence boss knows his job title won’t exist for long

  IT service provider is using AI to increase throughput while applying it to ‘big ticket’ challenges externally

• January 29, 2026 29 Jan'26

  Troubleshooter steps in as Capita and civil service bosses apologise for pension scheme problems

  High volumes of customer calls, backlogs and complex requests blamed for shaky start to life on civil service pension scheme for Capita

• January 29, 2026 29 Jan'26

  Fujitsu boss ‘falls on his sword’ before settling with Post Office scandal victims

  Fujitsu's European chief Paul Patterson is stepping down from his role amid the troubles brought on by the supplier’s central role in the Post Office scandal

• January 28, 2026 28 Jan'26

  Nationwide expands Amazon Web Services partnership to delve deeper into AI

  Nationwide will have access to artificial intelligence-powered tools to help staff in their everyday interactions with its members

• January 22, 2026 22 Jan'26

  JPMorgan CEO urges slowdown of AI roll-out to ‘save society’

  The rapid proliferation of artificial intelligence will prompt ‘civil unrest’ if governments and companies fail to protect workers from its displacing effects, says JPMorgan boss

• January 20, 2026 20 Jan'26

  Google Cloud opens Bangkok region to support Thailand’s AI economy

  The hyperscaler’s Thai cloud region is part of a $1bn investment to meet the growing demand for cloud services in the kingdom

• January 20, 2026 20 Jan'26

  Sovereign and edge AI drive return to on-premise Kubernetes

  While public cloud services remain popular, the need to control sensitive data and maximise GPU performance is pushing enterprises to deploy Kubernetes in their own datacentres

• January 20, 2026 20 Jan'26

  Digital Realty enters Malaysia with acquisition of Cyberjaya datacentre

  The datacentre provider expands Southeast Asian footprint beyond Singapore and Jakarta, acquiring a connectivity hub in Cyberjaya with plans for a 14MW campus to support regional AI and cloud workloads

• January 19, 2026 19 Jan'26

  UK copyright law unfit for protecting creative workers from AI

  As the UK government considers its approach to artificial intelligence and copyright, Computer Weekly explores the dynamics at play in copyright markets, and what measures can be taken to ensure that creatives are protected

• January 19, 2026 19 Jan'26

  Liverpool FC signs WasabiAiR for fast video tagging and search

  Reds can tag video frame-by-frame with AI-based ML-as-a-service to get rapid search and ‘hyper-personalisation’ of footage for fan engagement and partner content

• January 18, 2026 18 Jan'26

  APAC enterprises to boost AI spend by 15% in 2026

  Lenovo’s CIO Playbook 2026 reveals that 96% of APAC organisations are planning to invest more in AI, with a growing reliance on hybrid infrastructure to manage rising inference costs

• January 15, 2026 15 Jan'26

  PSNI resorted to pen and paper after issues with ControlWorks command and control software

  Northern Ireland’s Policing Board has asked the Police Service of Northern Ireland for clarification after it emerged the PSNI has not reported IT issues that affected its ability to record reports from the public to the oversight body

• January 13, 2026 13 Jan'26

  Police Digital Service ex-staffers launch employment tribunal action over mistreatment claims

  The Police Digital Service has said it cannot comment on employment tribunal claims, nor reports of more staff departures, as questions over the future of the organisation remain unanswered

• January 13, 2026 13 Jan'26

  Berlin anarchists cite AI in attack on key energy infrastructure

  Berlin anarchists have sabotaged key energy infrastructure in the city, claiming it as an act of ‘self-defence’ against the planet’s destruction by ‘energy-guzzling’ technologies and the wider fossil fuel economy that underpins their development

• January 13, 2026 13 Jan'26

  Post Office scandal’s oldest victim calls for total ban on Fujitsu

  Betty Brown wants the IT supplier at the centre of the Post Office scandal banned from all government contracts

• January 13, 2026 13 Jan'26

  AI to handle four in 10 customer queries in Singapore by 2027

  As companies turn to AI agents to solve manpower constraints, more than nine in 10 APAC consumers say they want clear explanations for AI-driven decisions

• January 12, 2026 12 Jan'26

  Woolworths to power Olive digital assistant with agentic AI

  The Australian retail giant is the first in the Asia-Pacific region to use Google’s Gemini Enterprise for Customer Experience to turn its chatbot into a proactive shopping partner

• January 08, 2026 08 Jan'26

  Campaigners urge UK to develop digital sovereignty strategy

  UK digital rights campaigners have urged UK parliamentarians to implement a digital sovereignty strategy as part of the forthcoming Cyber Security and Resilience Bill to reduce reliance on technology subject to foreign interference

• January 08, 2026 08 Jan'26

  UK’s AI plan of action needs to shift into overdrive

  The UK has a 50-point plan of action to drive the AI sector. There’s ongoing investment, but plenty of areas to improve

• January 07, 2026 07 Jan'26

  CCRC says multiple Post Office software systems potentially implicated in miscarriages of justice

  Statutory body said its work has widened to multiple IT systems, and could even look at potential Post Office miscarriages of justice with no link to IT

• January 07, 2026 07 Jan'26

  All England Tennis Club extends 36-year IBM deal with AI at core of plans

  Deal will see IBM continue to develop digital experience for fans of the Wimbledon tennis tournament

• January 06, 2026 06 Jan'26

  Lenovo taps AI and digital twins to power World Cup 2026

  Technology partner for upcoming football tournament has built an artificial intelligence knowledge assistant for coaches, digital avatars to assist VAR decisions, and smart infrastructure for venue management

• January 06, 2026 06 Jan'26

  Fujitsu boss has been a Post Office scandal bystander for over a decade

  IT supplier’s European boss was kept up to date with challenges to the Horizon system, but like others, remained silent

• January 05, 2026 05 Jan'26

  How Bahrain is building a region-leading digital economy

  From hyperscale cloud and fintech regulation to AI skills and smart manufacturing, Bahrain is positioning technology at the heart of its economic diversification strategy, says Bahrain EDB’s Musab Abdullah

• January 05, 2026 05 Jan'26

  What will the Post Office scandal bring in 2026?

  Campaigners are waiting to see what will unfold in the Post Office scandal in 2026, but history has told them not to hold their breath

• January 05, 2026 05 Jan'26

  Global cloud infrastructure spending hits $102.6bn in Q3 2025

  The cloud infrastructure market grew 25% year on year, driven by enterprises moving from AI experimentation to scaled deployment, according to research from Omdia