News

IT services and outsourcing

• March 19, 2026 19 Mar'26

  NHS digital ambition needs reality check amid frontline work pressures

  The NHS 10-year plan is ambitious and brave. However, Cheshire and Merseyside GP Tom Micklewright says limited funding flexibility and pressure on primary care are among the issues hindering success

• March 19, 2026 19 Mar'26

  Zopa Bank continues its transformation with further growth

  UK digital challenger bank has 1.7 million customers, five years after it completed its transformation from a peer-to-peer lender

• March 19, 2026 19 Mar'26

  Hit the north! UK datacentre focus shifts to M62 and points north

  Barbour ABI data shows 8GW of total datacentre pipeline with most big projects in the north and Scotland, while London and the M4 corridor are about 25% of projected capacity

• March 18, 2026 18 Mar'26

  UK MoD awards more than two dozen contracts for AI targeting systems

  The UK Ministry of Defence is ramping up its investment into military artificial intelligence in a bid to increase the ‘lethality’ of the British armed forces

• March 17, 2026 17 Mar'26

  Alibaba joins AI agent race with Wukong launch

  Following the viral success of OpenClaw and product launches from Nvidia and Tencent, Alibaba has unveiled an agentic AI platform that integrates with DingTalk to orchestrate business workflows

• March 17, 2026 17 Mar'26

  Health workers call for Palantir to be booted from NHS contracts

  Health justice charity Medact warns that Palantir’s involvement in NHS data systems is a threat to patients and healthcare organisations

• March 17, 2026 17 Mar'26

  Lendi Group standardises on MongoDB for AI-ready data layer

  Following a merger that left the Australian fintech with a fragmented data architecture, Lendi Group has consolidated its databases onto MongoDB Atlas to reduce microservices sprawl and power AI-driven broker tools

• March 16, 2026 16 Mar'26

  Whitehall unable to reduce consultancy spend amid digital skills shortages

  Digital transformation projects rely heavily on external consultants, and while government aims to reduce costs, it holds no accurate data on how much it spends on consultancy services

• March 12, 2026 12 Mar'26

  MP report calls for legislation to overturn Post Office Capture convictions

  Report from MPs warns of unknown number of unsafe subpostmasters convictions based on multiple pre-Horizon systems

• March 11, 2026 11 Mar'26

  Met Office ‘supercomputing as a service’ one year old

  Artificial intelligence is not key to the weather picture, as the forecasting and climate prediction agency lauds the benefits of moving from on-site supercomputers to cloud computing for scientific modelling

• March 11, 2026 11 Mar'26

  Zendesk to acquire Forethought in major agentic AI play

  Zendesk is acquiring Forethought to bolster its agentic AI chops with specialised and self-learning AI agents capable of managing complex customer service workflows

• March 10, 2026 10 Mar'26

  Open banking presents £43bn opportunity for UK economy if warnings are heeded

  Open banking has already delivered billions of pounds to the UK economy and has huge future potential, but industry leaders warn against complacency

• March 09, 2026 09 Mar'26

  IBM takes a second shot at Post Office contract to replace Horizon

  The US tech giant is bidding for a £323m contract to replace the Post Office’s flawed Horizon IT system, a decade after its previous attempt was abandoned due to complexities

• March 09, 2026 09 Mar'26

  AI factory builder Nscale announces another $2bn of funding

  Nscale has a pipeline of 1.3GW of capacity across the UK, Norway and the US, with contracted supply of 200,000 Nvidia GPUs, and is name-checked as a British supplier of AI factories

• March 06, 2026 06 Mar'26

  Regulate AWS and Microsoft, says UK cloud provider survey

  Open Cloud Coalition survey, commissioned ahead of the CMA’s decision on measures against the two hyperscale giants, finds competing cloud providers demand regulation

• March 06, 2026 06 Mar'26

  Enterprises warming to AI PCs amid growing cloud costs

  While global memory shortages will pose a threat to the broader PC market, AI PCs are gaining momentum across Asia as companies look to cut cloud costs, boost productivity and secure sensitive information

• March 05, 2026 05 Mar'26

  Capita secures decade-long government contract amid failure in public sight

  Outsourcing firm has won 10-year contract to supply government departments with tech-enabled business services

• March 04, 2026 04 Mar'26

  Civil service veteran ‘incandescent’ as wait for pension hits four months amid outsourcing mess

  Public servant of over 40 years, who has been waiting four months for pension payments to begin, says government has lost control

• March 04, 2026 04 Mar'26

  Transnational AI regulation needed to protect human rights in the UK

  Tech companies have told MPs and Lords they would welcome greater harmonisation in regulatory standards at a global level

• March 03, 2026 03 Mar'26

  Emerging markets prioritise top-line growth with agentic AI

  While firms in mature markets are using AI agents to automate routine tasks, those in emerging markets where the cost of the technology is higher than that of human labour are favouring revenue-generating use cases

• March 02, 2026 02 Mar'26

  Demand necessitates digital twin and data visualisation at National Grid

  In-house project replaces spreadsheet-based planning for future electricity network

• February 27, 2026 27 Feb'26

  UK has laid track for open banking, but failed to run trains

  The UK risks losing its fintech leadership, with open banking progress slow, as countries such as the UAE and India advance rapidly

• February 27, 2026 27 Feb'26

  Australia inks five-year deal with Microsoft to drive AI and cloud adoption

  The Digital Transformation Agency’s new agreement promises cost certainty, improved discounts, and a skills fund to support the government’s digital transformation agenda

• February 26, 2026 26 Feb'26

  India AI Impact Summit: Open source gains ground, but sovereignty tensions persist

  While open source artificial intelligence gained unprecedented recognition during the latest global AI summit, divisions over governance, market concentration and regulatory power cast doubt on whether the technology will benefit society as a whole

• February 26, 2026 26 Feb'26

  UK to see weekend protests against ‘dirty datacentres’

  Environmental charity Global Action Plan UK is coordinating a campaign effort to bring attention to wider concerns about datacentre electricity demand, water use and environmental impacts

• February 26, 2026 26 Feb'26

  Khazna’s NexOps shift signals new operating model for AI-scale infrastructure

  Managing director Bart Holsters explains why hybrid insourcing, competence assurance and sovereign readiness are becoming essential as artificial intelligence pushes datacentres to their limits

• February 26, 2026 26 Feb'26

  US artificial intelligence developers accuse Chinese firms of stealing their data

  Artificial intelligence developers are accusing Chinese firms of stealing their intellectual property following a spate of ‘distillation attacks’, despite their own alleged theft of training data

• February 25, 2026 25 Feb'26

  Atos ‘IT services staff of the future’ begin apprenticeships

  Atos has taken on its first cohort of apprentices who will become an ‘artificial intelligence-ready’ workforce

• February 25, 2026 25 Feb'26

  UK government commits £483m to Post Office for IT transformation

  The UK government is to provide the next round of funding to support the Post Office’s move away from its controversial Fujitsu Horizon IT system

• February 24, 2026 24 Feb'26

  Microsoft CEO opens London AI Tour with Copilot push

  Microsoft CEO Satya Nadella used his event keynote to showcase how the artificial intelligence in M365 is a foundation for agentic AI in the enterprise

• February 24, 2026 24 Feb'26

  Starling expands internationally as demand for banking as a service continues to rise

  UK challenger bank has expanded its banking-as-a-service business with entry into New Zealand

• February 23, 2026 23 Feb'26

  Innovate UK cyber startup programme gets £10m funding booster

  Graduates of DSIT and Innovate UK's CyberASAP scheme to commercialise cutting-edge cyber research projects have raised nearly £50m in the past decade

• February 19, 2026 19 Feb'26

  India AI Impact Summit begins

  The summit aims to democratise AI and bridge the growing divide between countries, but critics warn that it risks becoming a mere spectacle if the technology only serves the interests of power and profit

• February 18, 2026 18 Feb'26

  Eradicating Fujitsu and Horizon from the Post Office, step by step

  Post Office IT chief tells Computer Weekly about the challenges and progress in removing the controversial Horizon system from Post Office branches

• February 15, 2026 15 Feb'26

  Wesfarmers to deploy agentic AI in retail operations

  Retail conglomerate behind Kmart and Officeworks signs multi-year deal with Google Cloud to deploy AI agents for customer service and internal productivity

• February 12, 2026 12 Feb'26

  Thousands of unread emails and 20 million database errors cause civil service pension hardship

  Capita is to ‘fast-track’ any technology, including artificial intelligence, that can help it clear a backlog in civil service pension work

• February 12, 2026 12 Feb'26

  Large language models provide unreliable answers about public services, Open Data Institute finds

  Research questions AI’s trustworthiness in giving people accurate information about government services

• February 12, 2026 12 Feb'26

  UK fintech investment slumped in 2025

  Investment in the UK fintech sector fell to its lowest level since 2020, but it is still the European destination attracting the most money

• February 11, 2026 11 Feb'26

  Peer ‘disappointed’ that DWP review of subpostmaster prosecutions is still months away

  Government indicates that there are 108 DWP prosecutions of subpostmasters that will be reviewed so far, but little progress has been made

• February 11, 2026 11 Feb'26

  Fujitsu will be out by next summer, says Post Office CTO

  Post Office’s project to replace its controversial core system will contract suppliers by the summer of this year, with the aim to remove Fujitsu by summer 2027, according to its chief technology officer

• February 10, 2026 10 Feb'26

  Arctic Wolf targets mid-market security gap in APAC

  Following the launch of its full portfolio in Malaysia, the SOC provider discusses the security challenges facing lean IT teams, the value of supplier neutrality, and its roadmap for AI and ransomware protection

• February 10, 2026 10 Feb'26

  Is the EU’s free trade deal with India the dawn of a new era?

  Trade deal between European Union and India simplifies the visa system for professionals from India, which could make the country’s suppliers more accessible

• February 10, 2026 10 Feb'26

  Artificial intelligence now finance sector’s ‘connective tissue’

  Major study finds debate over AI adoption is over as almost every finance firm in the world is already using the technology

• February 09, 2026 09 Feb'26

  US bid for Dutch ID infrastructure raises sovereignty concerns

  Kyndryl’s proposed takeover shows how critical systems become exposed to foreign control without an overarching policy decision

• February 05, 2026 05 Feb'26

  Post Office offered bailout to cover £104.4m IR35 tax bill linked to Horizon IT scandal

  The Department for Business and Trade offers to pay the £104.4m the Post Office owes HMRC for incorrectly assessing the IR35 status of the ‘unusually large’ population of contractors it engaged to assist with the fallout from the Horizon IT scandal

• February 03, 2026 03 Feb'26

  CGI’s artificial intelligence boss knows his job title won’t exist for long

  IT service provider is using AI to increase throughput while applying it to ‘big ticket’ challenges externally

• January 29, 2026 29 Jan'26

  Troubleshooter steps in as Capita and civil service bosses apologise for pension scheme problems

  High volumes of customer calls, backlogs and complex requests blamed for shaky start to life on civil service pension scheme for Capita

• January 29, 2026 29 Jan'26

  Fujitsu boss ‘falls on his sword’ before settling with Post Office scandal victims

  Fujitsu's European chief Paul Patterson is stepping down from his role amid the troubles brought on by the supplier’s central role in the Post Office scandal

• January 28, 2026 28 Jan'26

  Nationwide expands Amazon Web Services partnership to delve deeper into AI

  Nationwide will have access to artificial intelligence-powered tools to help staff in their everyday interactions with its members

• January 22, 2026 22 Jan'26

  JPMorgan CEO urges slowdown of AI roll-out to ‘save society’

  The rapid proliferation of artificial intelligence will prompt ‘civil unrest’ if governments and companies fail to protect workers from its displacing effects, says JPMorgan boss