News

IT services and outsourcing

May 30, 2023 30 May'23
Downstream breaches of Capita customers spreading

As many as 90 organisations that used Capita services have now reported data breaches arising from various security incidents at the outsourcer
May 30, 2023 30 May'23
How Pendula is driving customer communications

The Australian startup’s conversational messaging platform lets businesses draw on internal and external data to cross-sell and upsell their offerings while improving customer retention
May 29, 2023 29 May'23
Qlik CEO: We will remain agnostic

Mike Capone assures customers that Qlik will remain agnostic following its acquisition of Talend and that its data analytics and integration tools will continue to work with rival platforms
May 28, 2023 28 May'23
Australia’s Disability Trust picks Boomi integration platform

The non-profit organisation is using Boomi’s integration platform to integrate a mix of legacy and new systems to deliver real-time data updates and improve payroll processing, among other goals

May 24, 2023 24 May'23
Two-thirds of all 2022 breaches resulted from spear phishing

Research by Barracuda Networks has found that, despite the low volume of spear-phishing attempts, the attacks are highly successful and have major consequences
May 24, 2023 24 May'23
JPMorgan’s UK digital retail bank adds more than a million customers in a year

The app-based bank launched in the UK by US giant JPMorgan has added one million customers in the past 12 months
May 23, 2023 23 May'23
Dell outlines growth strategy in APAC

Dell Technologies is building on its momentum with Apex while eyeing growth areas such as edge computing and AI in a bid to expand its business in the region
May 22, 2023 22 May'23
Dell bolsters Apex to ease multicloud deployments

In the biggest expansion of its Apex portfolio, Dell Technologies adds storage offerings and a trio of cloud platforms that integrate OpenShift, Azure and vSphere with Dell infrastructure
May 22, 2023 22 May'23
Post Office scandal – cover-up a ‘dark chapter’ in government, corporate and legal history

Third phase of public inquiry into Horizon IT scandal reveals extent of Post Office and Fujitsu cover-up of software problems that went on to write ‘as dark a chapter in our governmental, corporate and legal history as can be imagined’
May 22, 2023 22 May'23
Worker-focused AI Bill introduced by backbench MP Mick Whitley

Using the 10-minute motion rule, backbench Labour MP Mick Whitley has introduced a worker-focused artificial intelligence (AI) bill to Parliament, which outlines a similar approach to AI being advocated by unions in the UK

May 19, 2023 19 May'23
Campaigning former subpostmaster fears compensation for scandal victims will be delayed to 2025

The man who exposed the Post Office scandal fears a long delay for victims due to compensation process being "bogged down by bureaucracy"
May 18, 2023 18 May'23
Inside MLC Life Insurance’s cloud journey

The Australian insurer spent a fair amount of time addressing people-related challenges in its move to cloud, which has improved its security posture and reduced infrastructure spending, among other outcomes
May 17, 2023 17 May'23
Home Office pushes for more police facial-recognition deployments

An independent report commissioned by the biometrics commissioner of England and Wales reveals that the UK policing minister is pushing for wider adoption of facial-recognition technology by police, and further criticises the government’s proposed ...
May 16, 2023 16 May'23
Plexal launches Cyber Runway 3.0 accelerator programme

The latest iteration of Plexal’s government-backed cyber security startup accelerator will run four work streams to boost startups at various stages of maturity and growth
May 16, 2023 16 May'23
NetApp to promise ransomware warranty payout

NetApp will recover data hit by ransomware or pay a warranty, and has added entry-level SAN arrays and full access to all NetApp software across its hardware families
May 16, 2023 16 May'23
APAC digital leaders score wins in innovation awards

The region’s top industry innovators were recognised for their digital transformation efforts at the Computer Weekly Innovation Awards APAC 2023
May 16, 2023 16 May'23
CW Innovation Awards: SensorFlow reaps returns with re-architecture

Smart building management specialist SensorFlow re-architected its entire platform to reduce cost, complexity and implement a real-time business intelligence dashboard for its customers
May 15, 2023 15 May'23
Demand for access to talent driving UK IT outsourcing growth

Organisations in the UK are increasing the amount of IT work they outsource to enable them to access talent
May 15, 2023 15 May'23
Post Office executive told to report false bill of health on controversial software

A 2010 Post Office internal review of the Horizon software was designed to ignore the system’s problems to reassure stakeholders amid questioning of its reliability
May 12, 2023 12 May'23
MEPs vote in raft of amendments to EU AI Act

The proposed amendments to the EU’s AI Act have garnered a mixed reception from both industry and civil society, with the former seeing it as too stringent and the latter as not stringent enough in many areas, despite positive progress in others
May 12, 2023 12 May'23
Microsoft, Singtel debut Azure public MEC in Singapore

Azure public multi-access edge compute service will let enterprises deploy low-latency workloads and leverage public cloud services in edge locations
May 10, 2023 10 May'23
Black Basta ransomware attack to cost Capita over £15m

Exceptional costs arising from the March 2023 Black Basta ransomware attack on the systems of outsourcer Capita will be somewhere between £15m and £20m, the organisation says
May 09, 2023 09 May'23
OVHcloud aims to bring Glacier-like cloud archive to Europe

OVHcloud makes Cold Archive GA with deep archive storage cheaper than AWS’s offer and all based on IBM 3592 tape hardware spread across four sites with Atempo backup
May 08, 2023 08 May'23
How lab grown neurons could power the future of AI

Melbourne-based Cortical Labs’ lab grown neurons could speed up AI training in a more energy efficient way and its work has caught the eye of hyperscalers and Amazon’s CTO
May 05, 2023 05 May'23
Capita pension clients told data may have leaked

Capita has told trustees of some of the pension funds for which it provides outsourced services that their customer data may have been stolen by the Black Basta ransomware operation
May 03, 2023 03 May'23
Cyber Action Plan for Wales launched

The devolved Welsh government has set out four priorities in an action plan designed to foster cyber resilience, talent and innovation across the country
May 03, 2023 03 May'23
US competition watchdog issues generative AI warning

Generative AI can be used to manipulate people into making harmful decisions, says US Federal Trade Commission in warning to firms building and using AI-powered tools
May 02, 2023 02 May'23
SAP eyes SMEs in Southeast Asia

SAP debuts the Grow with SAP programme in Southeast Asia to drive adoption of S/4 Hana Cloud among small and medium-sized enterprises
April 28, 2023 28 Apr'23
More Post Office software-related convictions overturned takes total to 86

A total of 86 former subpostmasters wrongly prosecuted for financial crimes after computer errors showed phantom losses have had convictions overturned
April 27, 2023 27 Apr'23
Microsoft fails to get CMA thumbs-up on Activision deal

The UK Competition and Markets Authority has decided that Microsoft‘s proposed $68.7bn acquisition of Activision would damage the cloud gaming market
April 27, 2023 27 Apr'23
Zopa’s emotional journey to becoming a bank

Zopa Bank’s CEO sees no reason why the app-based bank should not be as big as the high street giants
April 27, 2023 27 Apr'23
Google Cloud seals bug that could have led to data breaches

The Asset Key Thief vulnerability gave rise to multiple potential attack scenarios that could have impacted thousands of Google Cloud users, but has now been safely fixed
April 26, 2023 26 Apr'23
Police Scotland receive formal notice about cloud system

Scotland’s biometrics watchdog has issued Police Scotland with an information notice over its deployment of a cloud-based digital evidence system, following disclosure of major data protection concerns by Computer Weekly
April 26, 2023 26 Apr'23
UK government introduces Digital Markets Bill to Parliament

The Digital Markets, Competition and Consumers Bill will seek to level the playing field in digital markets by empowering regulators with new tools and powers to directly enforce competition and consumer protection laws
April 26, 2023 26 Apr'23
Post Office paid IBM millions when it ended proposed contract to replace Horizon

The Post Office ended a proposed contract with IBM to replace its controversial Horizon system after work had already started
April 24, 2023 24 Apr'23
Amazon Web Services selects 14 startups for space accelerator

The cohort of startups will use AWS and its resources to accelerate the research and development of their technologies and boost their growth
April 21, 2023 21 Apr'23
UK biometrics watchdog questions police cloud deployments

The UK biometrics commissioner has warned that policing and justice bodies must be able to demonstrate ‘immediately and unequivocally’ that their cloud deployments are lawful
April 21, 2023 21 Apr'23
Prototype cyber tech has revolutionary potential

The so-called CHERI protection model developed at the University of Cambridge is showing great promise for future cyber security technologies
April 20, 2023 20 Apr'23
3CX incident may be world’s first double supply chain attack

It’s supply chain attacks all the way down as Mandiant publishes information suggesting that the 3CX software supply chain compromise was initiated via a prior software supply chain compromise
April 20, 2023 20 Apr'23
Banks don’t want to develop fintech in-house

Banks are increasingly partnering with fintechs to gain access to their platforms, with few interested in developing such capabilities in-house
April 20, 2023 20 Apr'23
Good Friday Agreement key to growth of Northern Ireland cyber hub

Now 25 years since the historic Good Friday Agreement ended the Troubles, Northern Ireland has become a flourishing centre of cyber security excellence and has ambitions to grow further
April 20, 2023 20 Apr'23
UK SMEs are the most tech savvy in Europe

UK SMEs have taken to contactless payments faster than their counterparts in continental Europe
April 18, 2023 18 Apr'23
Reduced spending on cloud services weighs European IT services market down

Reduced spending on cloud services in the EMEA region meant a year-on-year drop in total IT and BPO services spend
April 18, 2023 18 Apr'23
IT Priorities 2023: Cloud and disaster recovery top storage and backup plans

Cloud storage still the biggest project planned in data storage in 2023, with disaster recovery the most important area in data protection cited by TechTarget/Computer Weekly survey respondents
April 18, 2023 18 Apr'23
Focus on these three risky behaviours to boost cloud security

Some 80% of cloud security alerts are triggered by just 5% of security rules. Security teams can substantially improve their resilience by zeroing in on a small set of risky behaviours, according to a report
April 18, 2023 18 Apr'23
Tech spending in India to grow by 9.6% in 2023

Digital initiatives in the public sector along with investments in telecoms and other areas are expected to spur technology spending in India this year
April 17, 2023 17 Apr'23
HMRC defends removing names of known tax avoidance schemes from public list

HMRC under fire over 'ridiculous' legislation that means it has to remove names of known tax avoidance scheme operators 12 months after publication
April 17, 2023 17 Apr'23
Charity data stolen in ransomware attack on supplier

A number of charities in Ireland and the UK have had their data compromised following a ransomware attack on an IT supplier
April 17, 2023 17 Apr'23
Public cloud adoption set to surge in Australia

New and existing workloads are increasingly being migrated to public cloud, with two-thirds of Australian organisations already running cloud workloads in production in 2022
April 14, 2023 14 Apr'23
Alibaba Cloud unveils cheaper cloud options, new language model

Alibaba has introduced cheaper instances of its compute and storage services in China and is jumping on the generative AI bandwagon with its Tongyi Qianwen language model