News

IT services and outsourcing

July 13, 2023 13 Jul'23
Civil society groups call on EU to put human rights at centre of AI Act

Dozens of civil society groups are calling on EU institutions to prioritise people and human rights in AI legislation as secretive negotiations begin
July 12, 2023 12 Jul'23
Digital public services ‘riddled’ with problems, says TUC

The UK’s increasingly digitised public services are plagued by design, governance and workplace issues that are undermining the government’s stated goal of improving efficiency, but can be alleviated by giving public sector workers a greater say in ...
July 12, 2023 12 Jul'23
Ofcom’s online safety preparedness efforts hobbled by government

Despite Ofcom’s progress so far, UK government changes to the scope and timetable of the Online Safety Bill are hobbling the ability of the regulator to successfully prepare for the new regime
July 11, 2023 11 Jul'23
EU formally grants data adequacy to US

The European Commission has formally granted the US data adequacy, allowing companies and organisations to freely transfer personal data across the Atlantic via the EU-US Data Privacy Framework. But privacy activist Max Schrems has already committed...

July 11, 2023 11 Jul'23
Horizon inquiry adjourned as Post Office disclosure failures threaten to ‘derail’ proceedings

Statutory public inquiry into Post Office Horizon scandal adjourned because of Post Office disclosure failures, ‘retraumatising’ victims of a scandal that destroyed the lives of thousands of people
July 11, 2023 11 Jul'23
Peer calls for every Post Office prosecution to be reviewed

Post Office prosecutions should be reviewed in light of damning evidence laid bare by statutory public inquiry into Horizon scandal, says peer James Arbuthnot
July 10, 2023 10 Jul'23
How Confluent is maintaining its edge in event streaming

Confluent co-founder Jun Rao talks up the company’s business and how it competes with hyperscalers and other suppliers of managed Kafka services
July 06, 2023 06 Jul'23
VMware ramps up on sovereign cloud in APAC

VMware is working with local partners to deliver sovereign cloud services in the region, amid growing sovereignty interests among governments and the need maintain business continuity
July 06, 2023 06 Jul'23
Public inquiry hears how Post Office security withheld evidence from people it suspected of theft

The Post Office told investigators to include potential evidence in reports to their own lawyers, but not the subpostmasters they suspected of theft
July 05, 2023 05 Jul'23
Google research highlights UK economic benefits of widespread AI adoption

Google's Economic Impact Report highlights the positive benefits the wider use of AI technologies throughout society could have on the UK economy

July 05, 2023 05 Jul'23
Allo Bank taps Tencent Cloud in digital banking

Indonesia’s largest digital lender is tapping Tencent Cloud’s TDSQL database management system and cloud infrastructure to provide digital banking services for six million customers
July 04, 2023 04 Jul'23
IT contractors urged to check umbrella payslips as two firms caught making unlawful deductions

Two recently published tribunal judgments emphasise why it is so important for umbrella company contractors to make sure they are being paid exactly what they are entitled to, warn experts
July 04, 2023 04 Jul'23
Scotland’s Techscaler programme joins forces with CivTech

The partnership between the scaler programme and the innovation accelerator means CivTech alumni companies will be offered Techscaler membership and gain access to its technology hubs, education initiatives and support
July 04, 2023 04 Jul'23
How Maxeon is forging the path to SASE

Maxeon Solar Technologies is building out its security service edge capabilities with an eye on a SASE implementation that combines best of breed offerings from different suppliers
July 03, 2023 03 Jul'23
Driving synergies in digital healthcare

As group CIO of API Holdings, Chandresh Dedhia has been driving synergies across a spectrum of digital healthcare businesses to create operational efficiency and other business outcomes
June 30, 2023 30 Jun'23
SGN pens IT service desk outsourcing deal

Utility company SGN renews its internal IT services managed services contract with new supplier
June 28, 2023 28 Jun'23
Scottish government tech accelerator opens latest funding round

The Scottish government’s CivTech accelerator is seeking technology businesses to help develop new tools to improve public services, as well as to address pressing social and environmental issues
June 27, 2023 27 Jun'23
Alkira introduces extranet as a service

Provider of cloud networking as a service unveils infrastructure designed to enable third parties to securely connect to critical business applications
June 27, 2023 27 Jun'23
Infosys to acquire Danske Bank Indian IT centre as part of $454m outsourcing deal

Agreement will accelerate Danske Bank’s digital transformation and widen Infosys’ growing customer base in the Nordic region.
June 27, 2023 27 Jun'23
Johnson Controls opts for container-based app delivery with Portworx

Buildings management giant built a suite of customer-facing products using containers and opted for Pure Storage Portworx for hybrid cloud container management and data protection
June 26, 2023 26 Jun'23
How Ikea is driving digital customer experience

Ikea franchisee in four Southeast Asian markets and Mexico taps chatbots, conversational commerce and remote planning, among other capabilities, to drive digital customer experience
June 22, 2023 22 Jun'23
UK pension scheme expands relationship with IT services giant TCS

Tata Consultancy Services retains contract with UK pension scheme for another decade after extending a contract that was first signed in 2011
June 22, 2023 22 Jun'23
Lloyds Bank to open tech centre in India

UK bank taps into Hyderabad tech ecosystem by opening a tech centre focused on improving digital experiences for customers
June 21, 2023 21 Jun'23
Co-op Group adds nearshore engineering resources

Manchester headquartered Co-op group adds additional engineering resources as competition for talent in the UK ramps up
June 20, 2023 20 Jun'23
Data sovereignty and security driving hybrid IT adoption in Australia

Over half of Australian organisations plan to repatriate some applications from public cloud to on-premise datacentres due to data sovereignty concerns, Nutanix study finds
June 20, 2023 20 Jun'23
Post Office will not oppose potential Horizon conviction appellants

Post Office CEO told MPs that the organisation is telling some subpostmasters it won't oppose them if they appeal
June 20, 2023 20 Jun'23
Union chief calls for outsourced services to be brought in-house

Unison general secretary calls on Labour to bring outsourced public sector contracts in-house if they fail to meet certain tests
June 19, 2023 19 Jun'23
Salvation Army’s trading arm sets sights on helping enterprises reuse their IT devices

Trading arm of Christian church charity The Salvation Army is expanding beyond textile recycling to help businesses reuse and recycle their e-waste
June 19, 2023 19 Jun'23
Jordan’s Ahli Bank launches app on cloud-native platform

Middle East bank launches app on latest cloud-native banking platform from Google-inspired company
June 19, 2023 19 Jun'23
Nakivo adds ransomware scanning and new restore options

Backup maker adds malware scanning with big names in security to immutable backup copy functionality. “Tape’s not dead” either, with restore from the venerable medium now possible
June 19, 2023 19 Jun'23
Visa takeover means economic turmoil won’t slow Tink’s progress

Tink is one of the pioneers of the open banking sector, and under Visa’s light-touch ownership is continuing to think like a startup
June 16, 2023 16 Jun'23
BBVA uses AI and analytics services from AWS

BBVA invests in Amazon Web Services cloud platforms to help transform itself into an organisation driven by AI and data
June 14, 2023 14 Jun'23
Ransomware-stricken Capita to run Action Fraud successor

A £50m deal to replace the Action Fraud service has been handed to PwC and Capita, which is facing investigations over its handling of customer data in a ransomware incident
June 14, 2023 14 Jun'23
Banks still investing heavily in legacy payments systems

Banks are missing out on additional revenues through payment services because they are stuck with inflexible legacy payments systems.
June 13, 2023 13 Jun'23
Artificial intelligence creates 40,000 new roles at Accenture

Accenture is planning to add thousands of AI experts to its workforce as part of a $3bn investment in its data and artificial intelligence practice
June 13, 2023 13 Jun'23
Belgian bank leaps forward in digital transformation through core banking outsourcing deal

Online bank moves to a software-as-a-service core banking platform to ‘leapfrog’ in-house development
June 13, 2023 13 Jun'23
GoCardless cuts jobs and wants its ‘startup spirit’ back

Payments fintech unicorn GoCardless will cut its workforce in the UK as part of a 15% reduction in its global workforce
June 12, 2023 12 Jun'23
Ofcom data stolen in MOVEit cyber attack

Communications regulator Ofcom says data on employees and regulated communications companies was stolen by the Clop gang
June 12, 2023 12 Jun'23
Annual spend on regtech to reach more than £200bn by 2028

Global corporates will spend over $200bn in 2028 as the technology is used to help organisations in more industries comply with complex regulations.
June 08, 2023 08 Jun'23
CDEI publishes portfolio of AI assurance techniques

The UK’s Centre for Data Ethics and Innovation has published a variety of case studies to show how different assurance techniques can build and maintain trust in artificial intelligence systems
June 08, 2023 08 Jun'23
Sweden’s Ikano Bank outsources core banking to TCS

Ikano Bank moves to cloud banking platform from Indian IT services giant Tata Consultancy Services
June 08, 2023 08 Jun'23
Clop may have been sitting on MOVEit vulnerability for two years

The Clop cyber extortion gang may have been keeping the MOVEit SQL injection vulnerability they used to penetrate the systems of multiple victims secret for two years
June 08, 2023 08 Jun'23
Government and industry figures meet to discuss AI regulation

Tech industry figures are broadly supportive of the need for artificial intelligence to be regulated, but despite growing consensus, there is still disagreement over what effective AI regulation looks like
June 07, 2023 07 Jun'23
Open banking regulator sets out next steps

Plans for ongoing evolution of the UK open banking sector have been set out by regulator in bid to grow the open banking sector in a ‘safe, scalable and economically sustainable way’
June 07, 2023 07 Jun'23
Clop cyber gang claims MOVEit attack and starts harassing victims

The Clop cyber extortion and ransomware operation is demanding organisations pay a ransom to avoid data stolen via an exploited vulnerability in a file transfer product being leaked
June 06, 2023 06 Jun'23
Indian IT services giant takes UK teachers’ pensions contract from Capita

Tata Consultancy Services bolsters its growing UK public sector customer base with key contract win
June 06, 2023 06 Jun'23
Netherlands makes case for harmonisation of cloud security standards

Harmonisation of cyber security standards is necessary to reduce the regulatory burden on Dutch SMEs – and regulators need to cooperate better
June 06, 2023 06 Jun'23
ESA uses NetApp as-a-service for space data ‘hot’ archive

The European Space Agency collects data from millions of miles away. It must get storage right when there’s no chance of a u-turn to take more photos or re-record data
June 06, 2023 06 Jun'23
TechUK publishes ‘UK tech plan’ for next government

Technology businesses are calling on UK politicians to devise a ‘comprehensive, forward-thinking strategy’ to realise the benefits of technology ahead of the next general election
June 05, 2023 05 Jun'23
UK has time limit on ensuring cryptocurrency regulatory leadership, says Parliamentary report

Parliamentary report makes 53 recommendations to the government's plans to regulate cryptocurrency