News

Collaboration software and productivity software

• September 15, 2025 15 Sep'25

  Utelogy, Natilik team to enhance managed meeting collaboration spaces

  Connected workspaces platform provider teams with digital transformation specialist to expand global reach with proactive monitoring and automation

• September 12, 2025 12 Sep'25

  Orange, Synamedia join forces to expand multi-CDN reach

  Video software provider teams with global telco to improve network performance for streaming providers to deliver content more smoothly and reach more viewers, especially in the Middle East and Africa

• September 12, 2025 12 Sep'25

  Post Office Horizon accounts are still a mess and replacement system is years away

  Sources say the Post Office doesn’t know whether millions of pounds of branch discrepancies are real or not

• September 10, 2025 10 Sep'25

  IAA mobility: LG looks to accelerate in-vehicle experience with Xbox, Zoom

  CE giant continues its drive into automotive, claiming to redefine software-defined vehicle era through partnerships offering in-car gaming and meetings delivered over standard content platform

• September 09, 2025 09 Sep'25

  IAA Mobility 2025: Qualcomm and Google Cloud team to enhance in-car experience

  So-called ‘landmark’ technical collaboration brings together Gemini models and Snapdragon Digital Chassis solutions to help automakers create deeply personalised and advanced AI agents to redefine customer experience

• September 09, 2025 09 Sep'25

  IAA Mobility 2025: Cerence AI develops AI agent for working on the go

  Artificial intelligence-based conversational user experience firm develops voice AI agent for the car that integrates with Microsoft 365 Copilot to address the rise of mobile work and associated distracted driving risks

• August 29, 2025 29 Aug'25

  8x8 lines up for Southampton FC to boost customer experience

  Integrated customer experience platform provider extends role as official partner of English Football League Championship team, with cloud platform supporting ticketing and hospitality and delivering unique fan experiences

• August 19, 2025 19 Aug'25

  Concierge now on call 24/7 for Zoom Phone

  AI-first work platform provider unveils integration of virtual agent with phone platform to deliver concierge experience for organisations that ‘goes beyond’ basic call answering services or auto-attendants

• August 18, 2025 18 Aug'25

  Docusign moves beyond e-signatures with AI-powered contract platform

  Docusign CEO Allan Thygesen explains how the company is leveraging its brand recognition and GenAI capabilities to solve decades-old problems in how businesses create, negotiate and manage contracts

• July 24, 2025 24 Jul'25

  PUMA makes tracks to cloud-based telephony on Microsoft Teams

  Multinational cloud telephony provider selected by leading global sports brand to accelerate its global move to cloud telephony by introducing local telco contracts with a fully cloud-based collaboration solution

• July 24, 2025 24 Jul'25

  Avaya accelerates Model Context Protocol for customer experience

  Latest part of corporate evolution sees enterprise software provider accelerate innovation-first ‘moonshot’ initiative into core customer experience platform’s 2025 roadmap

• July 22, 2025 22 Jul'25

  AI-driven predictive maintenance gaining traction

  Study reveals recent technological trends, including digital twin technology, IoT and edge computing, are increasingly being used in predictive maintenance and AI

• July 04, 2025 04 Jul'25

  Dassault Systèmes accelerates virtual twin offer with Ascon Qube acquisition

  Leading engineering technology provider acquires core technology to advance its virtual twin strategy for factories, with AI-powered, SaaS-ready tech set to enable software-defined automation at the machine level

• June 20, 2025 20 Jun'25

  AR/VR headset market reaching ‘critical tipping point’

  Research finds marked uptick in immersive technologies market with 18.1% year-on-year growth fuelled by immersive and versatile experiences, with future growth anticipated to be driven by mixed and extended reality

• June 19, 2025 19 Jun'25

  University of Oulu shows machine vision can replace expert presence

  Leading Finnish university and tech hub reveals advances in immersive augmented reality technologies to support remote work and operations and address unique challenges and skill shortages of northern regions

• June 16, 2025 16 Jun'25

  Intelligence sharing key to cyber security in Europe, says EU Commission cyber expert

  Cyber criminals choose not to attack Europe due to its resilience and preparedness, says the EU Commission’s principal advisor for cyber security coordination, Despina Spanou

• June 12, 2025 12 Jun'25

  Cisco Live 2025: The digital workplace gets closer to ‘distance zero’

  Research reveals disconnects between employer expectations and employee preferences around return-to-office policies in the new world of hybrid working, but also finds acceptance and uptake of cutting-edge collaboration tools

• June 02, 2025 02 Jun'25

  Agentic AI set to handle 68% of customer service interactions by 2028

  Research reveals that advanced artificial intelligence will drive more personalised, proactive and predictive support to transform customer experience delivery

• June 02, 2025 02 Jun'25

  NPCC calls for better tech investment

  The National Police Chiefs’ Council sets out a series of digital ambitions and asks for £220m per year in the upcoming spending review to scale up science and technology capabilities

• May 29, 2025 29 May'25

  Wildix rolls out embedded agentic AI for UCaaS

  UCaaS provider offers real-time, codeless automation with shared memory, native privacy controls and ‘proven’ return on investment, live across more than 1,000 environments

• May 27, 2025 27 May'25

  Immersive content to stretch wireless networks to breaking point

  Research finds video accounts for 69% of all internet data traffic, far surpassing social media and gaming, and that by 2031, limitations of current networks are already apparent

• May 23, 2025 23 May'25

  Enterprise to the fore as Zoom claims strong Q1

  First quarter of 2026 financial year sees AI-first work platform provider break $1bn revenue barrier, with especially strong rise in enterprise business and AI Companion usage, up nearly 40%

• May 22, 2025 22 May'25

  Virgin Media O2 Business offers Microsoft Teams Phone Mobile

  UK operator’s business division looks to offer companies seamless, secure collaboration to support flexible working and gain enhanced productivity

• May 06, 2025 06 May'25

  Belfast Digital Twin Centre to fast track industrial adoption of deep tech

  Tech centre designed to create conditions for digital twins to be better understood, more easily developed and more meaningfully applied, giving businesses real-time capabilities to make smarter decisions

• April 28, 2025 28 Apr'25

  Digital twins critical for digital transformation to fly in aerospace

  Technology consortium publishes whitepaper to address the challenges of digital twin adoption in the aerospace and defence industries highlighting requirements for successfully deploying these digital twin-enabling technologies

• April 24, 2025 24 Apr'25

  Critical Manufacturing and Twinzo unveil smart factory digital twin visualisation

  New connector designed to unlock ‘seamless’ manufacturing execution systems-to-3D twin integration, empowering manufacturers with dynamic operational visibility and strategic insights

• April 21, 2025 21 Apr'25

  CW Innovation Awards: DBS AI assistant slashes call times and boosts productivity

  The bank’s in-house generative AI tool is streamlining customer service, reducing manual work and speeding up response times, improving both employee and customer experience

• April 14, 2025 14 Apr'25

  AI-led automation drives strategic forces for industrial transformation

  Research reveals eight key forces driving growth in smart factories, in what could be a revolution in automation, with AI-driven predictive maintenance for zero downtime a priority

• April 09, 2025 09 Apr'25

  Airportr checks in with SITA to enhance traveller baggage delivery services

  Air transport IT provider and baggage management firm combine efforts to give passengers the freedom of baggage-free travel and boost airline efficiency

• April 08, 2025 08 Apr'25

  Open Broadcast Systems intros 5G Assist to enhance remote production

  Low-latency encoding and decoding technology releases solution to enhance remote production over the public internet using supplementary network, such as 5G or satellite, to perform packet recoveries

• March 28, 2025 28 Mar'25

  Digital Twin Consortium outlines spatially intelligent capabilities and characteristics

  Consortium designed to drive increased virtual representation adoption across industries publishes whitepaper emphasising the importance of locational intelligence in practice

• March 28, 2025 28 Mar'25

  Audi gears up for next-gen factory automation with smart manufacturing

  Global auto manufacturer Audi deploys virtual private cloud environment platform to deliver enhanced automation, reconfiguring production line to accommodate a product mix change and scale compute and storage

• March 27, 2025 27 Mar'25

  Nokia launches DAC Marketplace to empower industrial enterprises

  Comms tech provider announces two updates to its industrial portfolio, including six Industry 4.0 applications integrated into its MX Industrial Edge platform, and the launch of an IoT marketplace

• March 20, 2025 20 Mar'25

  Oxa taps Nvidia to accelerate industrial mobility automation

  Self-driving vehicle software provider announces deepened collaboration with AI processor leader to accelerate plans in IMA sector, through the support of physical AI, generating photoreal virtual world states to enhance its own training tools

• March 19, 2025 19 Mar'25

  Interview: Cynthia Stoddard, CIO, Adobe

  After nearly 10 years in post, Adobe’s CIO is still driving digital transformation and looking to deliver lasting change through technology

• March 19, 2025 19 Mar'25

  Zoom debuts new agentic AI skills and agents for Zoom AI Companion

  AI-first work platform provider expands agentic skills across the entire portfolio using reasoning and memory to take action and orchestrate task execution, conversational self-service and custom agent creation

• March 19, 2025 19 Mar'25

  Former subpostmaster to sue Post Office and Fujitsu for judgment ‘obtained by fraud’

  Lee Castleton, one of a group of seven former subpostmasters who began the fight against the Post Office in 2009, triggers ‘seismic’ shift in Post Office scandal

• March 18, 2025 18 Mar'25

  Formula 1 accelerates decision response with team content delivery

  AI services and digital transformation specialist claims to have halved crucial response times in Formula 1, redefining how teams analyse race data in real time

• March 18, 2025 18 Mar'25

  Cisco unveils Webex agentic AI systems to automate CX, EX

  Mission to transform contact centres into customer experience centres sees systems for core collaboration platform designed to predict and automate customer and employee experiences

• March 13, 2025 13 Mar'25

  Sky Business finds louder voice for collaboration

  Business-to-business division of media and entertainment company announces communications platform to help UK firms boost productivity and collaboration by integrating advanced features like video conferencing

• March 11, 2025 11 Mar'25

  Hadean, Google Cloud team to develop AI-powered spatial computing

  Technology partnership looks to facilitate the creation of highly realistic and responsive simulations, optimising training exercises and planning scenarios to help organisations develop deeper understanding of potential situations

• March 04, 2025 04 Mar'25

  MWC 2025: Comms tech consortium begins XR trials on 5G Standalone network

  Collaboration between Ericsson, T-Mobile and Qualcomm looks to pioneer the next wave of 5G low latency operator services, beginning with supporting demanding mobile immersive experiences

• February 27, 2025 27 Feb'25

  CVE volumes head towards 50,000 in 2025, analysts claim

  Many trends, notably a big shift to open source tools, are behind an expected boom in the number of disclosed vulnerabilities

• February 26, 2025 26 Feb'25

  Apple and Dassault Systèmes join forces for digital twin Vision

  Leading connected engineering software provider teams with CE giant to take advantage of state-of-the-art immersive viewing to realise digital twin-based product design and manufacturing platform

• February 26, 2025 26 Feb'25

  Dragonwing take flight to boost Qualcomm industrial, embedded IoT offer

  Connected processor and artificial intelligence company establishes brand for suite of industrial and embedded IoT, enterprise and networking solutions

• February 26, 2025 26 Feb'25

  Engineering at tipping point as manufacturing embraces Industry 5.0

  Leading connected engineering software provider unveils vision of generative AI-based design to support new age of industrial applications with sustainability and virtual processes at the core

• February 05, 2025 05 Feb'25

  Malaysian public sector embraces generative AI

  Nearly half a million civil servants set to get access to Google Workspace with Gemini to improve delivery of public services

• February 05, 2025 05 Feb'25

  Crowd-source testing helps drive Webex accessibility

  Conferencing software Webex has a number of accessibility features built-in and has worked with Applause to test how well these work

• February 05, 2025 05 Feb'25

  Volkswagen optimises vehicle development through 3DExperience

  Connected engineering platform provider’s core technology becomes foundational solution at auto manufacturer to advance vehicle development through virtual twin experiences, reducing engineering and manufacturing cycles

• January 29, 2025 29 Jan'25

  Intermedia intros contact centre for Microsoft Teams

  AI-powered comms provider looks to take leading collaboration system to next level, adding contact centre functionality to existing unified communications to unlock capability in collaboration and customer experience