News

Collaboration software and productivity software

February 10, 2012 10 Feb'12
LinkedIn Q4 revenue more than doubles

Social networking site LinkedIn has reported 2011 fourth quarter revenue of $167.7m, up 105% from Q4 2010; and net income of $6.9m, an increase of 30%
February 08, 2012 08 Feb'12
Greater Manchester Police deploys two-way CMS

Greater Manchester Police (GMP) has implemented a case management system from STL Technologies that has a two-way interface with the Crown Prosecution Service’s system.
January 11, 2012 11 Jan'12
European river managers delve into new knowledge management system

The UK’s Environment Agency has procured a semantic wiki based knowledge management (KM) system to aid river restoration across Europe.
December 21, 2011 21 Dec'11
RIM rebuffs Amazon and Microsoft approaches

Amazon considered buying troubled smartphone maker, Research in Motion, according to a report on Reuters.

December 13, 2011 13 Dec'11
CIOs believe cloud, SaaS, consumerisation and mobility increase risk

Business models such as cloud computing and trends such as the consumerisation of IT, social media and mobility are exposing performance blind spots in IT management, a CIO survey has revealed.
December 05, 2011 05 Dec'11
SAP buys SaaS firm SuccessFactors in $3.4bn deal

Enterprise software company SAP announces a $3.4bn deal to acquire software-as-a-service (SaaS) provider SuccessFactors.
February 08, 2011 08 Feb'11
Post Office faces legal action over alleged accounting system failures

More than 50 postmasters are planning legal action against the Post Office to reclaim money they paid to the Post Office after being accused of theft and false accounting.
May 11, 2010 11 May'10
Challenges of SIP trunking for telecom managers and network admins

The challenges of SIP trunking for network administrators include interoperability and compression issues, service availability, security, SIP trunking architectures, lack of fax services, E-911 support and SIP trunk monitoring tools.
January 29, 2010 29 Jan'10
Aura will power Avaya-Nortel unified communications integration

Avaya has staked its future of retaining Nortel customers on its flagship SIP-based communications platform, Aura, as the heart of the Avaya-Nortel UC portfolio.
September 28, 2009 28 Sep'09
Post-masters form action group after accounts shortfall

Sub-postmasters have formed an action group following disclosures in Computer Weekly of unexplained deficits in the Post Office accounting system.

September 10, 2009 10 Sep'09
MP seeks answers over Post Office IT system

Welsh MP for Clwyd West David Jones is seeking a Commons debate after post masters raised questions over the Post Office's Horizon accounting system.

He...
August 15, 2008 15 Aug'08
What is Unified Communications?

Confused by Unified Communications? This article and accompanying e-book download explains what is UC, what is not UC, and how to put it to work.
June 27, 2008 27 Jun'08
Unified Communications opportunity can be lost by bad management

Unified Communications can go awry when users are too connected, too often.Some companies, Intel included, are therefore switching off access to their staff at some times!
June 18, 2008 18 Jun'08
Unified communications' business value cloudy, but enterprises want it

Unified communications (UC)'s business value remains unclear, but line-of-business executives are all for the technology.
June 17, 2008 17 Jun'08
Integrating presence into the enterprise

Confused by presence and its benefits? Here's how to get the technology working for you.
June 06, 2008 06 Jun'08
Microsoft OCS powerful but needs third parties for complete solution

Microsoft's OCS can run enterprise voice, but users are waiting for links to existing products before taking the plunge, analysts say.
April 04, 2008 04 Apr'08
Does rapid UC innovation beget slow implementation rates?

As unified communications (UC) technology grows, many enterprises are left to play catch-up.
March 24, 2008 24 Mar'08
Open platforms are essential to the future of unified communications

At VoiceCon 2008, keynote speakers stressed the importance of openness and interoperability of unified communications platforms.
March 18, 2008 18 Mar'08
Avaya solves fragmented presence problem with federated presence server

Avaya launches Intelligent Presence Server, which solves the problem of fragmented presence within an enterprise.
March 06, 2008 06 Mar'08
Siemens OpenScape offers tight integration of voice, video and messaging

Siemens OpenScape Unified Communications Server offers voice, video and messaging integration.
February 27, 2008 27 Feb'08
Alcatel-Lucent Forum: The Dynamic Enterprise

The Alcatel-Lucent Forum recently held in Paris was centred on building the Dynamic Enterprise.
February 19, 2008 19 Feb'08
Top ten UC terms

Here you'll find our ten favourite unified communication terms, including communication-enabled business processes, SIP, IM, presence, and more.
February 11, 2008 11 Feb'08
Build a solid Web conferencing strategy

Web conferencing application implementation is expected to grow along with the introduction of video and sharing elements.
February 06, 2008 06 Feb'08
IM security threats and resources

Instant messaging applications have their own set of security guidelines to prevent hacking.
February 04, 2008 04 Feb'08
The benefits and challenges of presence within unified communications

Unified communications may be the next big thing in networking, but presence is quickly becoming the next big thing within unified communications.
January 11, 2008 11 Jan'08
Cisco's new collaboration tools key to green strategy

Cisco's green guru Paul Marcoux explains how TelePresence and unified communications can cut costs while helping the environment.
December 20, 2007 20 Dec'07
Christmas open source guide

2007 say a boatload of open source VoIP offerings. Read all about that, plus more, in our holiday open source hamper.
December 20, 2007 20 Dec'07
Wireless Christmas hamper

Wireless is all the rage. But it's not easy to do, or do well. Get some holiday guidance with our collection of guides.
December 19, 2007 19 Dec'07
Web conferencing: Adoption grows and evolution continues

As one of the key technologies of unified communications, web conferencing will continue to grow, adding application-sharing and video elements.
November 12, 2007 12 Nov'07
More ICT scholarships inbound

Scholarships for the IT industry totalling a value of $250,000 will be available at the beginning of the coming academic year, it was announced last week.
October 31, 2007 31 Oct'07
Unified communication applications for businesses with remote workers

Bill Trussell decodes the unified communications (UC) ciphers for you and makes a UC recommendation.
October 30, 2007 30 Oct'07
Non-unified communications can cost millions

Fragmented communications are costing companies millions of dollars by disrupting work flow and business processes, a new study has revealed.
October 16, 2007 16 Oct'07
Microsoft OCS won't change UC game ... Yet

Uptake of Microsoft's software-based unified communications solution will be hindered by perceptions of the company as unreliable, analysts say.
October 08, 2007 08 Oct'07
Happy Birthday to TechTarget ANZ

It's our birthday! Join us in wild celebration by remembering our most-read articles of times past.
September 24, 2007 24 Sep'07
Microsoft's OCS changing the face of VoIP?

Microsoft's OCS platform debuts soon, but will it bring about an industry shift to embedded communication applications as promised?
September 16, 2007 16 Sep'07
Cisco IP Communications Express: CallManager Express with Cisco Unity Express

Creating an intercom network between IP phones that support speakerphone capabilities is a relatively painless process when using Cisco CallManager Express.
August 27, 2007 27 Aug'07
VoiceCon Fall 2007: Unified communications still has barriers

Unified communications (UC) offers streamlined communication, but significant challenges still need to be addressed.
August 19, 2007 19 Aug'07
Push voice is the next mobility must-have

Push voice, coupled with mobile email, has the potential to make the smartphone a true mobile office.
July 12, 2007 12 Jul'07
Mobility could hold the key to broader UC adoption

Unified communications (UC) has been available for several years in various shapes and forms, but adoption within corporations has been slow. Mobile UC is right around the corner and may act as a catalyst for greater UC adoption.
July 11, 2007 11 Jul'07
Video over IP: What the voice manager needs to know

Video over IP lets users stream video and videoconference, but when implementing it, voice managers must consider VoIP integration and traffic concerns.
June 20, 2007 20 Jun'07
10 Ways to Determine if Video Conferencing Can Up Your Productivity and Reduce Your Costs

Video conferencing technologies are the most in-demand applications of the information age. Learn how it can help you boost productivity and reduce costs.
June 03, 2007 03 Jun'07
Speech technology needs to be more natural to be useful

Once speech technology irons out a few issues, it will become an integral component of many applications and will significantly alter how we access information. In this tip, learn how you can benefit from getting in on this up-and-coming technology.
March 26, 2007 26 Mar'07
IP communications tools boost productivity, sales

IP communications tools have opened up several possibilities for one North American company, giving it presence awareness and unified messaging.
March 21, 2007 21 Mar'07
VoiceCon Spring: A transition show for the VoIP industry

VoiceCon Spring was all about unified communications. Zeus Kerravala provides highlights of the more interesting points from the show.
March 05, 2007 05 Mar'07
Nortel switch release focuses on unified communications

Nortel today released two new switch series aimed at unified communications deployments.
February 25, 2007 25 Feb'07
Does an organization have to have an IP PBX in order to have a unified communications system?

Does an organization have to have an IP PBX in order to have a unified communications system?
February 19, 2007 19 Feb'07
What is unified communications?

Defining unified communications.
February 19, 2007 19 Feb'07
What is communication-enabled-business processes (CEBP)?

Defining communication-enabled business processes.
February 06, 2007 06 Feb'07
VoIP predictions for 2007: Best bets from VoIP experts

How will the VoIP and networking markets evolve over 2007? SearchVoIP experts, Carrie Higbie and Juan Pablo Pazos, and our valued site members, put their cards on the table about the 2007 VoIP market and other important networking trends.
January 31, 2007 31 Jan'07
Unified communications to fuel PBX growth

Unified communications will help push the PBX market to $7.5 billion over the next four years, according to recent research by the Dell'Oro Group.