News

Collaboration software and productivity software

• August 27, 2024 27 Aug'24

  AI drives strong Zoom second quarter

  Comms and collaboration service provider reveals robust first half of 2025 fiscal year, outperforming guidance across the board and with marked strength in large accounts

• August 20, 2024 20 Aug'24

  Zoom marks million milestone for webinar attendee capability

  Zoom announces that it can now support seven-figure audiences for online conferences in use cases including enterprise, entertainment and public sector

• August 15, 2024 15 Aug'24

  Cardiff schools turn PSTN switch-off into opportunity for improved agility

  Civic authorities responsible for education in Welsh capital look to take advantage of switch-off of UK’s analogue copper-based comms infrastructure to drive cloud-based digital transformation of schools’ communications systems

• August 06, 2024 06 Aug'24

  Zoom claims AI-first as it debuts Docs on Workplace

  Collaboration and conference technology and services provider launches first product from Workplace portfolio with generative artificial intelligence built in from the ground up to enable the next generation of team collaboration

• August 01, 2024 01 Aug'24

  Businesses fail to deliver consistently positive customer experience

  Research from a leading global business school’s publishing arm finds that even though 94% of business leaders think good customer experience is important for business success, just 38% believe they can deliver it

• August 01, 2024 01 Aug'24

  Altair, LG extend connected vehicle infotainment tech lifespans

  Collaboration between computational intelligence company and CE giant said to have seen complex fatigue analysis reduce development time for vehicle infotainment components by more than 20%

• July 29, 2024 29 Jul'24

  AI ‘changing everything’ about customer experience

  Study from customer experience technology provider reveals the profound effect AI is having in its industry, taking it beyond traditional, manual services to more advanced, technological-driven experiences

• July 23, 2024 23 Jul'24

  Innovations to power secure-by-design development

  Secure Code Warrior unveils technology designed to help CISOs and AppSec teams ensure their projects remain safe and free of coding errors and vulnerabilities – a big issue following the CrowdStrike incident

• July 18, 2024 18 Jul'24

  DBS rolls out GenAI assistant for customer service teams

  The CSO Assistant was built entirely in-house and uses a large language model tailored to local languages

• July 11, 2024 11 Jul'24

  Zoom unveils no-code workflow builder to boost workplace efficiency

  Comms and collaboration tech provider announces beta of workplace automation option that uses AI-powered features to streamline routine tasks, boosting efficiency and freeing up time for more meaningful work

• July 02, 2024 02 Jul'24

  Dassault Systèmes and Mistral AI team to accelerate edge AI generative economy

  Leading provider of engineering design systems and artificial intelligence firm form partnership combining industrial ecosystem and frontier AI to industries in a trusted environment, to deliver secure, scalable, AI-driven services

• June 27, 2024 27 Jun'24

  Hybrid workers call on employers to increase investment in connectivity

  Survey reveals lack of reliable mobile connectivity in the office is affecting seven in 10 hybrid workers, forcing a majority of employees to leave their office building simply to make a phone call

• June 19, 2024 19 Jun'24

  HPE Discover 2024: Deloitte develops Gen AI industrial digitisation use case

  Deloitte teams with enterprise networking firm on first use NVIDIA AI Computing by HPE product portfolio to help manufacturers build and operate secure-by-design manufacturing simulations

• June 06, 2024 06 Jun'24

  Zoom opens immersive Experience Centre in London

  Leading collaboration and communications technology firm looks to raise bar of international footprint and strengthen UK commitment with major investment

• June 06, 2024 06 Jun'24

  UK firms still struggling to enable hybrid work

  Survey reveals UK firms are still struggling to make hybrid work effective, with 62% of workplaces changing policy in the past four years and failure to adopt suitable digital tools leading employees to feel overwhelmed and frustrated

• June 05, 2024 05 Jun'24

  Collaboration suffers as businesses fail to adapt workplace technology

  Research reveals critical gaps in workplace tech affecting productivity and collaboration among workers in the UK, with businesses failing to adapt IT infrastructure to suit different personality types

• June 05, 2024 05 Jun'24

  Cisco Live: AI to fuel Cisco mission to connect and protect everything

  Networking giant plots future where harnessing the power of artificial intelligence and data will allow companies to connect and protect everything across a global network where data is the ultimate differentiator

• June 04, 2024 04 Jun'24

  Cisco gears up to cash in on AI innovation and investments

  Networking giant plots out artificial intelligence-powered future within networks to build digital resilience and offer secure visibility, observability and insight across digital footprints, with $1bn global AI investment fund

• June 03, 2024 03 Jun'24

  McLaren Formula 1 Team revs up network security with Cisco

  Legendary motor racing team expands global partnership with networking giant to accelerate network security for on-premise hardware and cloud-based software, including secure firewall and XDR

• May 21, 2024 21 May'24

  Enterprise sector shines in steady Q1 for Zoom

  Zoom’s latest financial results show continued growth beyond its roots, driven by a commitment to meet customer needs and enhance productivity

• May 16, 2024 16 May'24

  Vodafone Business Ireland and RingCentral team for hybrid work collaboration

  Business division of telco and cloud comms service provider add Ireland to territories for unified communications and collaboration solutions designed to allow businesses to embrace the evolving landscape of hybrid work

• May 15, 2024 15 May'24

  HP, Google bring Starline collaboration out of lab and into workplace

  Tech firms unveil collaboration technology project based on AI and 3D imaging, designed to make co-workers feel like they’re together from any distance

• May 14, 2024 14 May'24

  NHS trust dismisses governors who questioned allegations of email tampering

  Two NHS trust governors who raised questions in a dispute over allegations of email tampering concerning whistleblower Peter Duffy have been dismissed after an investigation that followed their suspension

• April 23, 2024 23 Apr'24

  Vodafone Business aims to help SMEs boost productivity and security

  Following research showing how small and medium-sized businesses could increase profits and efficiency by making better use of digital tools, UK comms provider unveils campaign to help SMEs source digital tools to boost productivity and security

• April 16, 2024 16 Apr'24

  Major UCaaS-related outages experienced by 97% of enterprises in 2023

  Survey from provider of performance management, cyber security and DDoS protection services calculates that UCaaS outages can cost up to $1m or more in lost sales and productivity

• April 11, 2024 11 Apr'24

  How GenAI use is evolving for Google Cloud customers

  With more than one million developers now using Google Cloud’s generative AI systems to power their tools, Google customers have gone beyond experimentation and are now building their own agents

• April 10, 2024 10 Apr'24

  Salesforce helps customers establish bug bounty programmes

  Salesforce has added new learning content to its Trailhead platform designed to help customers develop their own bug bounty programmes

• April 02, 2024 02 Apr'24

  Microsoft pushes Teams out of M365 and O365 bundle globally

  Microsoft claims Teams push out of bundle will simplify pricing, with enterprise IT buyers possibly better off

• March 27, 2024 27 Mar'24

  Avaya announces Zoom strategic partnership for collaboration

  Avaya selects Zoom’s recently launched AI-powered Workplace platform to integrate with its Communication and Collaboration Suite to help enterprises ‘reimagine’ teamwork

• March 27, 2024 27 Mar'24

  Cisco unveils enhanced collaboration tech for the hybrid workforce

  Multifunctional devices from Cisco aim to enhance collaboration in offices through optimised cameras and AI-powered collaboration features for hybrid teamwork

• March 26, 2024 26 Mar'24

  Zoom aims to reimagine teamwork with Workplace AI collaboration platform

  Comms and collaboration specialist unveils artificial intelligence-powered platform to help reimagine teamwork, facilitate connections and improve productivity intelligence within familiar experience

• March 26, 2024 26 Mar'24

  RingCentral looks to ‘reimagine’ business phone system with real-time AI

  Cloud business communications provider adds artificial intelligence to provide immersive employee experience, with capabilities including real-time call notes, conversation intelligence, message translator and generative search

• March 25, 2024 25 Mar'24

  Vodafone Business aims to boost SME effectiveness with IT Hubs channel

  UK IT experts and entrepreneurs are invited to join local franchise opportunity as part of strategic drive from Vodafone to help smaller businesses better manage their IT solutions

• March 20, 2024 20 Mar'24

  Global UCaaS market set for over 130 million users by 2028

  Study from specialist comms research and consulting firm finds growth in UCaaS market continues apace, but price pressures are driving interest in value-added services

• March 20, 2024 20 Mar'24

  ServiceNow acquires 4Industry, EY Smart to boost smart industry

  Digital workflow company announced its latest acquisitions of 4Industry and EY’s Smart Daily Management app to accelerate digital transformation

• March 07, 2024 07 Mar'24

  BA sets out plan to revamp IT, add AI and update website

  Airline plans to migrate 700 systems to cloud and run custom version of Teams to support in-flight customer comms with ground staff

• February 27, 2024 27 Feb'24

  Black Basta and Bl00dy ransomware gangs exploiting ConnectWise vulns

  More ransomware gangs have been observed exploiting two dangerous vulnerabilities in ConnectWise ScreenConnect software, prompting new warnings for users to get patching

• February 27, 2024 27 Feb'24

  Managers want generative AI, but workers need more help getting to grips with it

  Staff given artificial intelligence guidelines are more likely to experiment with the technology than those who are given none, according to a survey

• February 20, 2024 20 Feb'24

  Telefónica, Matsuko launch holographic meeting experience

  Telco and spatial computing firm to unveil holographic conferencing service to help users gain more effective communication and emotional connection in meetings

• February 20, 2024 20 Feb'24

  Vodafone teams with vcita to boost small business digital productivity

  Telco and software management firm launch digital business management service intended for small businesses, replacing time-consuming and manual tasks with automated and digital services

• February 15, 2024 15 Feb'24

  Nokia intros first OT-compliant GenAI service for connected workers

  Comms tech provider says it has become the first company to adapt GenAI large language model technology for operational environments

• February 09, 2024 09 Feb'24

  Digital experience becomes new boardroom metric

  Networking technology and services giant outlines new paradigm in experience economy, where next generation of chief digital officers demand unified understanding of every component of networked applications

• February 08, 2024 08 Feb'24

  Cisco taps Apple, Nvidia to achieve distance zero and propel collaboration in new workspace

  Networking and IT tech and services firm reveals solutions and partnerships with leading CE and processor manufacturer to support business in the new world of world where workspaces are being reimagined

• February 06, 2024 06 Feb'24

  Cisco unveils innovations for observability as it looks to future networking vision

  Networking and IT tech and services giant kicks off European flagship event with major enhancements to networking cloud vision, innovations in digital experience and user monitoring for cloud-native applications

• January 26, 2024 26 Jan'24

  8x8 enhances experience communications as a service suite

  XCaaS platform to now include capabilities such as AI-generated post-meeting smart summaries and action items, omnichannel experiences, global workforce support, and deeper technology partner integrations

• January 22, 2024 22 Jan'24

  AI ushering new era of intelligent CX

  Annual customer experience trends report reveals that 68% of UK customer experience leaders believe chatbots can help build a stronger emotional connection with clients, with AI now the norm

• January 10, 2024 10 Jan'24

  Poor tech kills hybrid work productivity

  People who work from home say the IT they use is failing or performs poorly, which reduces their productivity, leading to hours of work lost

• December 21, 2023 21 Dec'23

  Top 10 networking stories of 2023

  This year has seen the continued adoption of software-defined wide area networks and secure access service edge as firms phase out multi-protocol label switching infrastructures, with artificial intelligence also stepping into the networking ...

• December 20, 2023 20 Dec'23

  Inside Zoom’s generative AI strategy

  Zoom’s federated approach towards generative AI allows it to use a combination of models that are most suitable for the task on hand while lowering costs for itself and customers

• December 15, 2023 15 Dec'23

  Jaguar Land Rover taps Tata Communications to drive production

  Car maker's new technology and connectivity framework is designed to power next-generation vehicle production by improving line performance and vehicle quality using AI and real-time data insights