News
Collaboration software and productivity software
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May 25, 2022
25
May'22
Most information and comms businesses plan to use homeworking permanently
Proportion of UK employees deploying hybrid working rises from 13% in early February 2022 to 24% in May 2022, with the information and communication industry revealed as a hybrid working hotspot
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May 19, 2022
19
May'22
BT strengthens push into enterprise and public sector
UK’s incumbent telco unveils charter to provide enterprise customers with springboard for growth by fuelling innovation through new investment in Division X unit, combining innovation and expertise with customer service and purpose-driven ...
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May 19, 2022
19
May'22
Marsden building society deploys UCaaS to enhance employee, customer experiences
Regional financial services leader chooses unified communications as a service offering for more agile, flexible and scalable communication to support both immediate needs and long-term growth
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May 16, 2022
16
May'22
Zoom furthers contact centre expansion with Solvvy acquisition
In the next step of progression from being the pandemic’s breakout collaboration services leader, Zoom makes strategic buy to add advanced conversational AI and automation capabilities
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May 16, 2022
16
May'22
Cisco enhances Webex for hybrid with ChomeOS, wellbeing support
Network and collaboration technology provider enters into partnership with IT giant to build the Webex Meetings PWA for all Chrome OS devices, and introduces collaboration services that support wellbeing
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April 29, 2022
29
Apr'22
CIO interview: Jeffrey Wood, deputy director of ICT, Princess Alexandra Hospital NHS Trust
A move to a brand-new hospital site offers the NHS trust a chance to introduce a range of new innovations, building on the digital transformation delivered over the past few years
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April 29, 2022
29
Apr'22
European employers missing the opportunity to automate processes for hybrid work
The transition to hybrid work has stimulated a shift among employees looking to their business to streamline their workflows, but research finds just a tenth have access to automation tools
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April 28, 2022
28
Apr'22
Vercom plots ‘spectacular’ entry into global CPaaS market with MailerLite acquisition
Communications platform-as-a-service market continues hot streak as Polish solutions provider enters the world stage by acquiring global provider of tools for email communication
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April 28, 2022
28
Apr'22
Oracle teams with Verizon as it expands global network of industry innovation labs
New facility outside Chicago will explore how 5G can create and test use cases to solve industry challenges, from carbon reduction to worker safety and sustainable building
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April 28, 2022
28
Apr'22
Slack and Salesforce go public with first major integrations since acquisition
Slack and Salesforce have announced a set of developer products and integrations that Slack cofounder Cal Henderson says marks the first big public step to realising the value of the 2020 acquisition
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April 27, 2022
27
Apr'22
Disappointing earnings at Google, but cloud still strong
Google posts first-quarter 2022 revenue of $68bn, but growth is not as fast as last year
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April 27, 2022
27
Apr'22
Microsoft shows inflation-busting growth, driven by cloud adoption
As prices rise, Microsoft is trying to position its cloud services as the public cloud that offers the best value for money
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April 25, 2022
25
Apr'22
C-suite regards adapting to remote working as key challenge
Senior management survey finds significant numbers noting remote working or flexi-working will be a long-term change for their business, with half seeing the switch to remote as one of their top three disruptions
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April 21, 2022
21
Apr'22
One-third of manufacturers considered fit for the future with IoT and mobile edge
Survey shows pandemic drove the manufacturing industry to accelerate its digital transformation and be better prepared to deal with future challenges such as increased competition, changing employee expectations and rising customer demand
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April 20, 2022
20
Apr'22
Flexible return-to-office policies are hammering employee experiences
Research shows work-related stress and anxiety is skyrocketing among office workers and those without flexibility, stressing that trusting teams to work where and when works for them will lead to better results
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April 14, 2022
14
Apr'22
Zoom unveils platform innovations to elevate customer experience
Breakout videoconferencing leader announces conversation intelligence service and enhances online events offering, with aim to modernise how businesses engage with customers
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April 14, 2022
14
Apr'22
Cisco and Venywhere reimagine the future of hybrid work in Venice ‘living lab’
Cisco employees live and work remotely in Venice for three months as part of a pilot programme to help the city reinvent itself as a work-from-anywhere destination
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April 13, 2022
13
Apr'22
Oracle vaunts ME as employee experience platform geared to post-crisis workforce realities
Oracle has launched an employee experience platform, dubbed ME, said to be designed for post-Covid, individualistic pandemic workforce trends
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April 12, 2022
12
Apr'22
The metaverse: A virtual reality check
The so-called metaverse is years away, but many businesses are keen to ride the industry hype in a bid to benefit from first-mover advantage
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April 06, 2022
06
Apr'22
A1 Digital makes right connections for intelligent empowerment of construction industry
Telco’s digital transformation subsidiary, with a business focus on the German market, announces participation in the Intelligent Empowerment of Construction Industry research project
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April 04, 2022
04
Apr'22
Office Wi-Fi may not cope with hybrid work
Continued growth of online meetings is triggering disruption across the employee productivity technology market, research from CCS Insight has found
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April 01, 2022
01
Apr'22
Singapore enterprise comms and collaboration spend set for steady growth
The widespread enterprise adoption of remote operations that bolstered the demand for comms and collaboration products and services is set to persist
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March 30, 2022
30
Mar'22
Hybrid work offers markedly positive improvements to culture
Study finds effects that hybrid working is having on business culture, with nearly half of study across the globe feel diversity and inclusion has improved during the pandemic.
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March 29, 2022
29
Mar'22
Manufacturers reveal concerns over tech readiness for hybrid work
Research reveals manufacturing firms must address both human and tech barriers relating to visibility of networks and the digital experience to create a sustainable and high-performing hybrid workplace
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March 29, 2022
29
Mar'22
Webex aims to reimagine hybrid work experiences
After one of the biggest shifts of how we work in decades, collaboration technology firm adds functionality innovations to help organisations personalise the hybrid work experience for employees and customers
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March 29, 2022
29
Mar'22
McLaren Racing and Cisco extend partnership to drive innovation and hybrid experiences
Networking technology and services provider broadens role as official technology partner of leading Formula 1 racing team to provide network and collaboration infrastructure to enhance speed, scale and power across technology footprint
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March 24, 2022
24
Mar'22
Under-investment in hybrid work threatens successful return to the office for European workers
Research from Ricoh Europe shows staff are looking to their employers for clarity and innovation in their new hybrid workplace, but a lack of planning and investment threatens to derail the success of a widespread return to the office
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March 22, 2022
22
Mar'22
Kurmi brings UC, CC provisioning automation to the cloud
Software developer takes on-premise platform to a hosted model to deliver faster and easier access to the tools required to streamline and optimise the day-to-day administration of Unified Communication platforms
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March 21, 2022
21
Mar'22
Wellness essential as hybrid work to see total redesign of the office
Almost one-fifth of companies are asking employees to return to the office full-time, as new workspaces with quiet zones, Zoom pods and wellness areas are seen as key to retaining and attracting talent
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March 21, 2022
21
Mar'22
Mavenir makes business communications software pivot
Network software provider transitions from radio access network software solutions towards offering SaaS portfolio of business communications for CSPs, channels and systems integrators
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March 18, 2022
18
Mar'22
Electronic patient records key to NHS digital transformation
Getting EPR systems rolled out across NHS organisations will help boost digital transformation efforts, and are key to fulfilling government healthcare plans
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March 17, 2022
17
Mar'22
Verizon Business enriches mobile endpoint for Microsoft Teams
Business solutions provider becomes one of the first operators to join forces with IT giant to enable enterprise customers to experience the full power of communications and collaboration system
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March 14, 2022
14
Mar'22
UK businesses struggling to support flexible work
Research reveals that as hybrid becomes the norm, a clear majority of firms say the pandemic caused them to re-evaluate what they value in the workplace
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March 14, 2022
14
Mar'22
More Tableau-Salesforce integrations on the cards
Tableau and Salesforce are looking to deliver more ‘pre-integrated’ offerings that embed analytics capabilities into the latter’s portfolio of software-as-a-service applications
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March 10, 2022
10
Mar'22
Hybrid cements place in working life as employees choose flexibility
Research from automation platform advises that focusing on technologies that improve employee and IT experiences is critical for future of work success and retaining talent in the hybrid world
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March 09, 2022
09
Mar'22
Glide connects Proximity Edge 8 datacentre to Birmingham dark fibre ring
Second-city initiative with infrastructure and utilities business designed to bring increased diversity and additional low-latency connectivity options to edge colocation customers
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February 24, 2022
24
Feb'22
Workers demand universal high-performance broadband to succeed with hybrid work
Cisco Broadband Index finds just more than two-fifths of UK workers now rely on their home internet to work from home or run their own business, but almost three-quarters think broadband services need to dramatically improve to enable them to work ...
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February 23, 2022
23
Feb'22
IT leaders primed to drive innovation and hybrid work
As organisations move beyond the pandemic, survey shows IT leaders are being given greater levels of responsibility
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February 22, 2022
22
Feb'22
Mondelēz moves global operations to digital workspace with Orange Business Services
Snack giant transforms legacy infrastructure to digital platform, enabling communication and collaboration on a global scale, with analytics and AI used to improve customer experience and personalise service for employee workplace needs
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February 17, 2022
17
Feb'22
Unified communications and collaboration set for automation surge in hybrid world
Research reveals hybrid working world unified communications and collaboration now seen as improving productivity, but challenge exists for organisations managing UCC at scale to provision users across multiple apps and communications platforms
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February 15, 2022
15
Feb'22
New world of work sees emergence of hybrid holiday
Research from Virgin Media O2 suggests 2022 will be the year when working from anywhere becomes a reality for businesses across the UK
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February 09, 2022
09
Feb'22
CPaaS key to enabling customer experience to drive digital transformation
IDC study shows nearly four-fifths of enterprises are set to implement conversational customer engagement to improve customer experience
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February 04, 2022
04
Feb'22
Vodafone Business teams with RingCentral to deliver cloud communications
New cloud-based comms platform set to enable UK operator’s mobility and 5G capabilities to give customers more choice, flexibility and simplicity in workforce collaboration and remote working
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February 04, 2022
04
Feb'22
Cisco pitches into private 5G, reveals hybrid work technology slate
Comms and collaboration technology services giant introduces new technologies to help businesses rapidly scale networks and digitise operations
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February 01, 2022
01
Feb'22
Dutch software engineers join campaign for research funding
Software researchers from all over Europe are sounding the alarm: to maintain a strong international competitive position, more financial resources must be committed to software research
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February 01, 2022
01
Feb'22
Citrix joins Tibco in Vista enterprise IT portfolio
Vista, the investment firm backing enterprise software business, has acquired Citrix to flesh out its hybrid work portfolio
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January 21, 2022
21
Jan'22
Majority of UK employees prefer hybrid work
Survey reveals the importance of hybrid working and shows a degree of WFH fatigue following Omicron, with firms assessing when it will be possible to return to in-person work
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January 19, 2022
19
Jan'22
Arizona State University taps Verizon for 5G Innovation Hub
Verizon 5G Ultra Wideband and mobile edge compute services enable researchers to develop and test real-world solutions to enhance immersive education, remote learning, virtual reality and data analytics
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January 13, 2022
13
Jan'22
2021 a blockbuster year for mobile apps
Research from App Annie reveals most mobile-first environment ever seen, with more time than ever before spent in mobile apps, reaching 4.8 hours a day in the top mobile-first markets
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January 12, 2022
12
Jan'22
IT teams give remote tech the thumbs up, but worry about extra work
With people continuing to work from home, remote access technologies have become key tools in supporting a hybrid workforce