News

Collaboration software and productivity software

• June 06, 2024 06 Jun'24

  Zoom opens immersive Experience Centre in London

  Leading collaboration and communications technology firm looks to raise bar of international footprint and strengthen UK commitment with major investment

• June 06, 2024 06 Jun'24

  UK firms still struggling to enable hybrid work

  Survey reveals UK firms are still struggling to make hybrid work effective, with 62% of workplaces changing policy in the past four years and failure to adopt suitable digital tools leading employees to feel overwhelmed and frustrated

• June 05, 2024 05 Jun'24

  Collaboration suffers as businesses fail to adapt workplace technology

  Research reveals critical gaps in workplace tech affecting productivity and collaboration among workers in the UK, with businesses failing to adapt IT infrastructure to suit different personality types

• June 05, 2024 05 Jun'24

  Cisco Live: AI to fuel Cisco mission to connect and protect everything

  Networking giant plots future where harnessing the power of artificial intelligence and data will allow companies to connect and protect everything across a global network where data is the ultimate differentiator

• June 04, 2024 04 Jun'24

  Cisco gears up to cash in on AI innovation and investments

  Networking giant plots out artificial intelligence-powered future within networks to build digital resilience and offer secure visibility, observability and insight across digital footprints, with $1bn global AI investment fund

• June 03, 2024 03 Jun'24

  McLaren Formula 1 Team revs up network security with Cisco

  Legendary motor racing team expands global partnership with networking giant to accelerate network security for on-premise hardware and cloud-based software, including secure firewall and XDR

• May 21, 2024 21 May'24

  Enterprise sector shines in steady Q1 for Zoom

  Zoom’s latest financial results show continued growth beyond its roots, driven by a commitment to meet customer needs and enhance productivity

• May 16, 2024 16 May'24

  Vodafone Business Ireland and RingCentral team for hybrid work collaboration

  Business division of telco and cloud comms service provider add Ireland to territories for unified communications and collaboration solutions designed to allow businesses to embrace the evolving landscape of hybrid work

• May 15, 2024 15 May'24

  HP, Google bring Starline collaboration out of lab and into workplace

  Tech firms unveil collaboration technology project based on AI and 3D imaging, designed to make co-workers feel like they’re together from any distance

• May 14, 2024 14 May'24

  NHS trust dismisses governors who questioned allegations of email tampering

  Two NHS trust governors who raised questions in a dispute over allegations of email tampering concerning whistleblower Peter Duffy have been dismissed after an investigation that followed their suspension

• April 23, 2024 23 Apr'24

  Vodafone Business aims to help SMEs boost productivity and security

  Following research showing how small and medium-sized businesses could increase profits and efficiency by making better use of digital tools, UK comms provider unveils campaign to help SMEs source digital tools to boost productivity and security

• April 16, 2024 16 Apr'24

  Major UCaaS-related outages experienced by 97% of enterprises in 2023

  Survey from provider of performance management, cyber security and DDoS protection services calculates that UCaaS outages can cost up to $1m or more in lost sales and productivity

• April 11, 2024 11 Apr'24

  How GenAI use is evolving for Google Cloud customers

  With more than one million developers now using Google Cloud’s generative AI systems to power their tools, Google customers have gone beyond experimentation and are now building their own agents

• April 10, 2024 10 Apr'24

  Salesforce helps customers establish bug bounty programmes

  Salesforce has added new learning content to its Trailhead platform designed to help customers develop their own bug bounty programmes

• April 02, 2024 02 Apr'24

  Microsoft pushes Teams out of M365 and O365 bundle globally

  Microsoft claims Teams push out of bundle will simplify pricing, with enterprise IT buyers possibly better off

• March 27, 2024 27 Mar'24

  Avaya announces Zoom strategic partnership for collaboration

  Avaya selects Zoom’s recently launched AI-powered Workplace platform to integrate with its Communication and Collaboration Suite to help enterprises ‘reimagine’ teamwork

• March 27, 2024 27 Mar'24

  Cisco unveils enhanced collaboration tech for the hybrid workforce

  Multifunctional devices from Cisco aim to enhance collaboration in offices through optimised cameras and AI-powered collaboration features for hybrid teamwork

• March 26, 2024 26 Mar'24

  Zoom aims to reimagine teamwork with Workplace AI collaboration platform

  Comms and collaboration specialist unveils artificial intelligence-powered platform to help reimagine teamwork, facilitate connections and improve productivity intelligence within familiar experience

• March 26, 2024 26 Mar'24

  RingCentral looks to ‘reimagine’ business phone system with real-time AI

  Cloud business communications provider adds artificial intelligence to provide immersive employee experience, with capabilities including real-time call notes, conversation intelligence, message translator and generative search

• March 25, 2024 25 Mar'24

  Vodafone Business aims to boost SME effectiveness with IT Hubs channel

  UK IT experts and entrepreneurs are invited to join local franchise opportunity as part of strategic drive from Vodafone to help smaller businesses better manage their IT solutions

• March 20, 2024 20 Mar'24

  Global UCaaS market set for over 130 million users by 2028

  Study from specialist comms research and consulting firm finds growth in UCaaS market continues apace, but price pressures are driving interest in value-added services

• March 20, 2024 20 Mar'24

  ServiceNow acquires 4Industry, EY Smart to boost smart industry

  Digital workflow company announced its latest acquisitions of 4Industry and EY’s Smart Daily Management app to accelerate digital transformation

• March 07, 2024 07 Mar'24

  BA sets out plan to revamp IT, add AI and update website

  Airline plans to migrate 700 systems to cloud and run custom version of Teams to support in-flight customer comms with ground staff

• February 27, 2024 27 Feb'24

  Black Basta and Bl00dy ransomware gangs exploiting ConnectWise vulns

  More ransomware gangs have been observed exploiting two dangerous vulnerabilities in ConnectWise ScreenConnect software, prompting new warnings for users to get patching

• February 27, 2024 27 Feb'24

  Managers want generative AI, but workers need more help getting to grips with it

  Staff given artificial intelligence guidelines are more likely to experiment with the technology than those who are given none, according to a survey

• February 20, 2024 20 Feb'24

  Telefónica, Matsuko launch holographic meeting experience

  Telco and spatial computing firm to unveil holographic conferencing service to help users gain more effective communication and emotional connection in meetings

• February 20, 2024 20 Feb'24

  Vodafone teams with vcita to boost small business digital productivity

  Telco and software management firm launch digital business management service intended for small businesses, replacing time-consuming and manual tasks with automated and digital services

• February 15, 2024 15 Feb'24

  Nokia intros first OT-compliant GenAI service for connected workers

  Comms tech provider says it has become the first company to adapt GenAI large language model technology for operational environments

• February 09, 2024 09 Feb'24

  Digital experience becomes new boardroom metric

  Networking technology and services giant outlines new paradigm in experience economy, where next generation of chief digital officers demand unified understanding of every component of networked applications

• February 08, 2024 08 Feb'24

  Cisco taps Apple, Nvidia to achieve distance zero and propel collaboration in new workspace

  Networking and IT tech and services firm reveals solutions and partnerships with leading CE and processor manufacturer to support business in the new world of world where workspaces are being reimagined

• February 06, 2024 06 Feb'24

  Cisco unveils innovations for observability as it looks to future networking vision

  Networking and IT tech and services giant kicks off European flagship event with major enhancements to networking cloud vision, innovations in digital experience and user monitoring for cloud-native applications

• January 26, 2024 26 Jan'24

  8x8 enhances experience communications as a service suite

  XCaaS platform to now include capabilities such as AI-generated post-meeting smart summaries and action items, omnichannel experiences, global workforce support, and deeper technology partner integrations

• January 22, 2024 22 Jan'24

  AI ushering new era of intelligent CX

  Annual customer experience trends report reveals that 68% of UK customer experience leaders believe chatbots can help build a stronger emotional connection with clients, with AI now the norm

• January 10, 2024 10 Jan'24

  Poor tech kills hybrid work productivity

  People who work from home say the IT they use is failing or performs poorly, which reduces their productivity, leading to hours of work lost

• December 21, 2023 21 Dec'23

  Top 10 networking stories of 2023

  This year has seen the continued adoption of software-defined wide area networks and secure access service edge as firms phase out multi-protocol label switching infrastructures, with artificial intelligence also stepping into the networking ...

• December 20, 2023 20 Dec'23

  Inside Zoom’s generative AI strategy

  Zoom’s federated approach towards generative AI allows it to use a combination of models that are most suitable for the task on hand while lowering costs for itself and customers

• December 15, 2023 15 Dec'23

  Jaguar Land Rover taps Tata Communications to drive production

  Car maker's new technology and connectivity framework is designed to power next-generation vehicle production by improving line performance and vehicle quality using AI and real-time data insights

• December 14, 2023 14 Dec'23

  Cisco eyes opportunities in AI, sustainability in Australia

  Cisco is looking to tap opportunities in sustainability, AI and cyber security as it navigates Australia’s economic headwinds

• November 29, 2023 29 Nov'23

  AI to drive Zoom to new levels in 2024

  Collaboration and communications company’s GenAI technology to be cornerstone of hybrid workspace where technology aligns with real user needs

• November 24, 2023 24 Nov'23

  Eir Ireland transforms contact centres to enhance customer experience

  IT service provider announces partnership with leading Irish telco and technology firm to transform customer service, replacing legacy call centre systems with an API-first experience orchestration platform

• November 22, 2023 22 Nov'23

  Enterprise, large accounts get Zoom ahead of guidance in Q3

  Communications and collaboration firm’s third quarter results for 2024 fiscal year show better-than-expected performance

• November 17, 2023 17 Nov'23

  Oracle NetSuite CEO Goldberg: AI a sleeping giant coming to life

  Speaking with Computer Weekly at SuiteWorld, Evan Goldberg, executive vice-president of Oracle NetSuite, discussed how artificial intelligence has emerged from obscurity to be of business moment

• November 13, 2023 13 Nov'23

  Dubai Electricity & Water Authority, Avaya extend customer centre alliance

  Dubai utility firm enhances its customer care centre to become integrated digital interactive hub, enabling customers to access a wide range of services through an interactive voice system

• November 10, 2023 10 Nov'23

  Orange Business shifts towards digital, aims to transform SD-WAN with VMware

  Business services division of leading connectivity provider unveils strategy to offer end-to-end stack of digital solutions through B2B portfolio and strikes partnership with cloud computing company for software-defined wide-area network offer

• November 07, 2023 07 Nov'23

  LSE Behavioural Lab highlights critical role of technology in boosting collaboration

  Study at behavioural lab of leading UK education establishment finds quality of collaboration outcomes are proportional to quality of meeting technology used by both office-based and remote/hybrid workers

• November 01, 2023 01 Nov'23

  Bosch Rexroth adds Nokia to automation ecosystem

  Comms tech provider collaborates with global engineering firm to integrate virtualised operating system into its MX Industrial Edge on-premise operational technology to support private wireless 5G campus network and Industry 4.0 products

• October 31, 2023 31 Oct'23

  Zoom extends AI Companion as it hits million meetings milestone for summaries

  Collaboration and communications company’s generative AI assistant sees expanded support for 32 more languages and added capabilities for events, in-meeting questions and meeting coaching

• October 30, 2023 30 Oct'23

  Everdome unveils Spaces metaverse-as-a-service platform

  Citing a McKinsey report that reveals 60% of users are eager to transform everyday life, Dubai-based metaverse project releases metaverse-as-a-service product line, which aims to make the immersive platform more accessible for all

• October 27, 2023 27 Oct'23

  Webex deploys AI to enhance contact centre agent potential, boost CX

  AI-powered innovations in contact centre designed to generate agent efficiency and well-being, resulting in reduced turnover and improved customer experiences, faster resolution of customer needs and real business outcomes

• October 26, 2023 26 Oct'23

  Nimo Planet completes spatial computing system for hybrid work

  Spatial computer productivity platform provider launches proprietary hardware and OS to enable virtual workplace system comprising personalised, multi-screen workspace experience to hybrid workforce