News

Collaboration software and productivity software

• January 26, 2021 26 Jan'21

  Gartner: IT budgets shift to mature processes around remote business

  The pandemic forced businesses to work remotely. Now, almost a year on, CIOs must consider the IT to run long-term remote business strategies

• January 25, 2021 25 Jan'21

  Executive interview: Antony Roberts, Audi

  The head of digital at Audi UK discusses how the luxury car company has revamped its online presence as it shifts gear to drive online sales

• January 20, 2021 20 Jan'21

  Few workers see employers as ready for new normal

  Study finds vast majority of workers feel employers are not fully prepared to support the longer-term move to a hybrid workforce, prompting a need for organisations to plan their ‘future workplace’ better

• January 20, 2021 20 Jan'21

  Hybrid working a reality but business leaders not yet giving up on the office

  Research finds C-suite executives and business leaders will primarily split their workforces between on-site and remote work, with markedly small numbers looking to adopt exclusive on-site or remote working practices

• January 14, 2021 14 Jan'21

  Zoom reveals phone product spike, public offer price

  Strong service performance, reliability and enterprise-grade features drive uptake of Zoom Phone as still rapidly growing conferencing firm announces $1.75bn share offering

• December 24, 2020 24 Dec'20

  Top 10 Downtime Upload podcasts of 2020

  Here are Computer Weekly’s top 10 Downtime Upload podcasts of 2020

• December 23, 2020 23 Dec'20

  Cisco reveals intention to acquire Dashbase

  Networking tech and services giant gets out the corporate chequebook for the third time in a matter of weeks to buy customer experience and analytics software provider

• December 22, 2020 22 Dec'20

  Top 10 remote working stories of 2020

  Here are Computer Weekly’s top 10 remote working stories of 2020

• December 17, 2020 17 Dec'20

  Post Office suffers latest court defeat in Horizon IT scandal

  Court of Appeal indicates subpostmasters can pursue appeal route that could do more damage to Post Office’s reputation

• December 16, 2020 16 Dec'20

  Singapore employees want more support for remote working

  Singapore workers faced challenges in accessing internal company resources, spotty connections and had to use their personal devices for business while working remotely

• December 15, 2020 15 Dec'20

  How Slack helped to support Re:Act’s Covid-19 relief effort

  Collaboration platform helped get volunteers on board as the relief agency began a coordinated effort to support the NHS and communities

• December 14, 2020 14 Dec'20

  Zoom, Google Meet, TikTok dominate mobile app downloads in 2020

  Study from leading analytics firm reveals how 2020’s mobile app arena has been transformed through Covid-19, and how the app providers are setting up for 2021

• December 11, 2020 11 Dec'20

  Cisco accelerates collaboration with ‘wave’ of Webex enhancements and plans

  Reacting to the new normal ahead of all organisations and as part of a major overhaul of its conferencing and collaboration options, network technology and solutions giant unveils Webex portfolio overhaul and intent to buy audience interaction ...

• December 10, 2020 10 Dec'20

  Cato boosts network management with SASE cloud API

  GraphQL-based API designed to extract security and networking information globally with a single request allows enterprises to automate provisioning and management of SASE deployments from third-party platforms

• December 08, 2020 08 Dec'20

  SMEs need to acknowledge remote working lessons to prosper post-Covid

  Research from integrated cloud communications platform provider finds that over two-fifths of SME employees believe that, with effective communication tools, productivity would be the most improved business challenge in the “new normal”

• December 08, 2020 08 Dec'20

  Remote working issues block path to success for medium-sized businesses

  Nearly a third of European workers at mid-sized organisations feel disengaged and unmotivated due to issues with technology while working remotely

• December 07, 2020 07 Dec'20

  Cisco aims for enhanced engagement with IMImobile acquisition

  Network technology and solutions giant makes strategic acquisition of cloud communications software and services provider to embed omnichannel engagement into customer experience-as-a-service

• December 02, 2020 02 Dec'20

  RingCentral notes unified communications gains with PCCW Global private network

  Global infrastructure provider implements private network to enable unified collaboration and contact centre systems firm to augment and scale networks to accommodate rapid growth and spikes in demand

• December 02, 2020 02 Dec'20

  Salesforce confirms rumoured Slack acquisition on eve of Dreamforce 2020

  Salesforce has announced a $27.7bn stock and cash acquisition of Slack ahead of the virtual iteration of its Dreamforce 2020 event

• December 02, 2020 02 Dec'20

  Comms giants flow to edge of Amazon to boost 5G enterprise, industrial applications

  Vodafone and Verizon announce partnerships with cloud giant to offer edge computing for use cases including autonomous vehicles, security, smart cities, healthcare and live interactive video streaming

• December 01, 2020 01 Dec'20

  Zoom revenue bonanza continues into third quarter

  Breakout video conferencing firm continues strong run and in third quarter shows ongoing influx of customers

• November 27, 2020 27 Nov'20

  Linius aims to add magic to video conferencing with Whizzard

  New product for the conferencing and enterprise collaboration markets offers the ability to transform hours of video footage into bite-sized pieces of content and increase knowledge sharing

• November 26, 2020 26 Nov'20

  Broadband access drives New Zealand remote working to be permanent fixture

  Covid-19 crisis pushes Kiwis to do more online and the changes are sticking, according to research from ANZ telco and media research and consulting firm

• November 26, 2020 26 Nov'20

  Robots taking jobs, but creating careers

  Robotic process automation developers tell Computer Weekly about the job they never expected to be doing

• November 25, 2020 25 Nov'20

  Legacy tech adds to management headaches in dealing with new normal

  Concerns raised over post-Covid return to the office, with virtually all C-level leaders admitting to still using offline processes and significant numbers believing their company will prioritise business continuity over safety

• November 13, 2020 13 Nov'20

  Firms with connected culture see boost in employee productivity

  New study from enterprise cloud collaboration provider sheds light on role of employers in embracing a connected culture to power remote and prepare for hybrid workforces

• November 13, 2020 13 Nov'20

  5G, IoT technology to transform health and social care

  Research from UK operator shows how advanced connected technologies offer a pathway to a flexible model of healthcare delivered at the point of patient need

• November 12, 2020 12 Nov'20

  IT Priorities 2020: Budgets rejigged to support 2021 recovery

  IT has been essential in helping organisations remain operational. IT chiefs are now considering the IT to drive a sustained business recovery

• November 11, 2020 11 Nov'20

  Gartner: IT spending to focus on fast time to value

  There are no surprises in Gartner’s latest forecast. IT budgets are being spent on supporting remote workers, but CIOs have new metrics

• November 10, 2020 10 Nov'20

  Productivity shrinks, but office and remote workers optimistic about new normal

  Despite the bleak times caused by Covid-19, study finds a silver lining in the form of accelerating digital transformation and technology investment for remote workers

• November 10, 2020 10 Nov'20

  Ericsson and Telstra take enterprise cloud to the edge

  After successful 5G edge computing trial with financial institution in 2019, Australian telco and comms tech supplier develop enterprise solution with an extension into the hybrid cloud space

• November 05, 2020 05 Nov'20

  Virgin brings gigabit broadband to London and Northern Ireland

  Nearly three million homes in UK capital and Ulster gain access to gigabit connections with the next-generation infrastructure now in 45% of Virgin’s network across the UK

• October 30, 2020 30 Oct'20

  Nearly half of firms to increase investments in IoT despite the impact of Covid-19

  Gartner research finds that a third of companies that have implemented IoT will likely have implemented AI in conjunction, with at least one IoT project with digital twins also a key driver, by 2033

• October 28, 2020 28 Oct'20

  VMware: Management practices need to adapt to manage remote working

  Study finds distributed working practices – office, home, on the move or hybrid – have proven business and employee engagement benefits, but leadership and business culture need updating

• October 28, 2020 28 Oct'20

  Microsoft CEO predicts 80% growth opportunity for tech

  Company’s first quarter 2020 results shows strong demand for cloud services and CEO Satya Nadella believes IT modernisation will drive tech spending

• October 26, 2020 26 Oct'20

  Chatbots will not replace call centre agents

  Chatbots have not lived up to their promises and are better poised to support call centre agents in the blended realm of customer service and employee collaboration, says a regional Avaya executive

• October 16, 2020 16 Oct'20

  Small businesses’ remote working frustrations threaten exodus of best talent

  While large firms mull massive investment to return to offices, over a quarter of European small business workers would switch jobs to somewhere better equipped for remote working

• October 15, 2020 15 Oct'20

  Employees demand greater ownership and choice in the ‘new normal’ of work

  Cisco survey shows flexible future for work, with three-quarters of UK office workers wanting to choose whether to work from home or office, and manage their hours

• October 14, 2020 14 Oct'20

  Employees demand office redesign for new hybrid work environment

  Global study by visualisation and collaboration technology provider says employees worldwide are desperate to get back to the office and want their employers to invest in a tech-driven environment

• October 12, 2020 12 Oct'20

  BT expands digital workplace portfolio with Zoom

  New carrier agreement with conferencing provider Zoom designed to allow BT to offer a managed service with integrated networking to ensure optimal user experiences

• October 08, 2020 08 Oct'20

  Quarter of remote workers fail to engage with tech teams

  Research reveals a burgeoning IT-employee divide among the growing ranks of remote workers, but the root causes have yet to be examined fully

• October 07, 2020 07 Oct'20

  More than four-fifths of global workforce rule out return to office full-time

  With workforces demanding increased – if not permanent – home networking, research reveals CIOs’ top priorities in planning for new everywhere enterprise, specifically securing mobile devices, apps and users

• October 06, 2020 06 Oct'20

  Firms expect nearly half of employees to be working from home by 2025

  Global firms are increasingly putting their money where their mouths are when it comes to supporting remote working, as research shows firm evidence of a continued new normal

• October 05, 2020 05 Oct'20

  Collaboration tools must support the wellbeing of home workers

  Latest forecast from CCS Insight suggests that people will be working remotely more than two days a week, so IT will need to address this shift

• September 30, 2020 30 Sep'20

  Ericsson deploys 3DExperience to boost product design as Elisa inks 5G core tech deal

  Leading Swedish comms tech provider Ericsson begins deployment of 3D design engineering software platform for specific functional areas, taking a stepwise approach to its product lifecycle management transformation, just as Finnish telecoms operator...

• September 29, 2020 29 Sep'20

  Oracle OpenWorld 2020: Miranda – business model changes are driving turn to cloud

  Steve Miranda, who leads Oracle applications development globally, spoke to Computer Weekly ahead of his keynote at the virtual version of OpenWorld. Supply chain management and customer experience are vectors where improvements are being made, he ...

• September 25, 2020 25 Sep'20

  The new normal for collaboration in the new football season

  After the Covid-19 lockdown cost the 2019/20 football season three months' absence, football is now a whole new ball game. Manchester City’s investment in network technology is one of its major signings

• September 25, 2020 25 Sep'20

  Business leaders must use lessons of the present to get future-ready

  Research reveals the impact of Covid-19 on the digital workplace, and how technology will enable new ways of working

• September 24, 2020 24 Sep'20

  Klaxoon claims new visual standard for collaboration with Board

  Teamwork and smart work technology provider takes advantage of lockdown to develop next-generation visual workspace with built-in videoconferencing

• September 23, 2020 23 Sep'20

  8x8 accelerates remote contact centre deployment for Sefton Council

  Governing body for Merseyside council increases multi-channel communication to speed up first-call resolution and create a richer citizen experience with remote workers