News

Collaboration software and productivity software

• February 27, 2025 27 Feb'25

  CVE volumes head towards 50,000 in 2025, analysts claim

  Many trends, notably a big shift to open source tools, are behind an expected boom in the number of disclosed vulnerabilities

• February 26, 2025 26 Feb'25

  Apple and Dassault Systèmes join forces for digital twin Vision

  Leading connected engineering software provider teams with CE giant to take advantage of state-of-the-art immersive viewing to realise digital twin-based product design and manufacturing platform

• February 26, 2025 26 Feb'25

  Dragonwing take flight to boost Qualcomm industrial, embedded IoT offer

  Connected processor and artificial intelligence company establishes brand for suite of industrial and embedded IoT, enterprise and networking solutions

• February 26, 2025 26 Feb'25

  Engineering at tipping point as manufacturing embraces Industry 5.0

  Leading connected engineering software provider unveils vision of generative AI-based design to support new age of industrial applications with sustainability and virtual processes at the core

• February 05, 2025 05 Feb'25

  Malaysian public sector embraces generative AI

  Nearly half a million civil servants set to get access to Google Workspace with Gemini to improve delivery of public services

• February 05, 2025 05 Feb'25

  Crowd-source testing helps drive Webex accessibility

  Conferencing software Webex has a number of accessibility features built-in and has worked with Applause to test how well these work

• February 05, 2025 05 Feb'25

  Volkswagen optimises vehicle development through 3DExperience

  Connected engineering platform provider’s core technology becomes foundational solution at auto manufacturer to advance vehicle development through virtual twin experiences, reducing engineering and manufacturing cycles

• January 29, 2025 29 Jan'25

  Intermedia intros contact centre for Microsoft Teams

  AI-powered comms provider looks to take leading collaboration system to next level, adding contact centre functionality to existing unified communications to unlock capability in collaboration and customer experience

• January 29, 2025 29 Jan'25

  DigiValet checks in with Crestron to deliver smart hotel experiences

  Partnership to see integration of guest experience platform with control systems for widespread distribution of guest-facing services in the hotel industry

• January 22, 2025 22 Jan'25

  Logitech looks for sweet spot in office collaboration

  Office tech provider looks to support next generation of hybrid work model for those in return-to-office mode with multipurpose tool to help IT leaders and workplace facilities managers

• January 21, 2025 21 Jan'25

  Ascentae, Utelogy unite to enhance collaboration and productivity

  Strategic partnership looks to create ‘innovative’ workplace services that enhance collaboration and productivity, providing a unified platform for managing AV and UC environments

• January 17, 2025 17 Jan'25

  Zoom enhances Team Chat to streamline collaboration

  Zoom updates productivity tool to include a sidebar to organise and streamline chat communication, support for code blocks and in-line code, and AI Companion integrations to help users improve productivity

• December 17, 2024 17 Dec'24

  Top 10 networking stories of 2024

  It’s been a year of rapid growth for AI in networking, not only for operations but also in applications. Read about this and more in Computer Weekly’s top 10 networking stories from 2024

• November 25, 2024 25 Nov'24

  Manufacturing industry at crossroads in AI adoption

  Report warns that Britain’s manufacturers are at risk of missing out on innovation and productivity gains due to a lack of confidence in digital technologies and AI

• November 25, 2024 25 Nov'24

  Human-centric AI drives customer experience loyalty

  Study from customer experience technology provider shows AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders

• November 22, 2024 22 Nov'24

  Swiss encrypted messaging service, ePost, targets one million postal users

  Swiss ePost chief Renato Stalder bets on encrypted communications as demand for letter delivery falls

• November 19, 2024 19 Nov'24

  Alight looks to enhance Microsoft Teams Experience with Worklife

  Human capital technology provider works with Microsoft expert on integration to simplify collaboration, boost awareness and enhance overall employee experience and wellbeing

• November 18, 2024 18 Nov'24

  Volvo gears up with Dassault for electric vehicle development

  Global car brand to deploy 3DExperience platform in its engineering processes to further its existing work and electric vehicle development, sharing real-time information with multiple teams worldwide

• November 15, 2024 15 Nov'24

  RealWear looks to reshape industrial AR with Almer acquisition

  In what is said to mark a pivotal moment in a key part of the spatial computing sector and boost frontline worker productivity, industrial wearable technology firm acquires manufacturer of ultra-compact, user-friendly AR headsets

• November 06, 2024 06 Nov'24

  Oracle taps Vodafone Business to provide global IoT connectivity

  Integrated communications and cloud services provider teams with operator’s internet of things division to bring connectivity to enterprise communications platform users

• November 04, 2024 04 Nov'24

  Virgin Media O2 forges ahead with SME partnerships

  UK operator launches new partnerships to benefit small business customers aiming to deliver more than just reliable connectivity and equip them with the technology, resources and networks to succeed

• October 25, 2024 25 Oct'24

  Zoom launches version 2.0 of AI Companion

  Version 2.0 of artificial intelligence assistant tool sees enhancements such as additional capabilities to help expand context, synthesise information and take action to give users time to focus on meaningful work and build connections

• October 25, 2024 25 Oct'24

  Cisco looks to transform customer experiences with Webex AI Agent

  Collaboration and customer technology arm of Cisco automates contact centre inquiries with conversational intelligence to change how businesses interact with and support customers

• October 18, 2024 18 Oct'24

  Poor communication is biggest hurdle to business collaboration

  Study finds firms are wasting hours of time to make a decision as a result of poor collaboration practices, with over two-fifths of workers having to redo work due to poor guidance on project requirements or miscommunication

• October 15, 2024 15 Oct'24

  Gitex Global: Avaya augments CX role with AI-based Virtual Operations Manager

  Virtual Operations Manager concept looks to highlight ‘art of the possible’, showing how human and AI collaboration can fundamentally alter the way customer experience is managed at the contact centre level

• October 14, 2024 14 Oct'24

  How Zoom is charting its course towards an AI-first platform

  Zoom CEO Eric Yuan talks up his vision for the future of work, the company's transition to an AI-powered platform and what it is doing to stay ahead of rivals

• October 11, 2024 11 Oct'24

  Utelogy expands hybrid workforce tech integration with Logitech

  Connected workspaces platform provider expands partnership with leading workplace productivity equipment manufacturer to offer ‘refined’ management of conference room devices

• October 09, 2024 09 Oct'24

  Zoom expands AI Companion capabilities, adds customisation options

  Zoom reveals major advancements in AI Companion, including customisation options, personalised avatars and integration across the entire Zoom workplace platform

• September 27, 2024 27 Sep'24

  Digital customer experience critical for manufacturing, construction

  Study finds desire to improve operational efficiency, digital transformation, changing customer expectations and competitive pressures driving a shift towards an enhanced digital customer experience in key industrial sectors

• September 25, 2024 25 Sep'24

  Zoom enriches enterprise solutions offer

  Communications and collaboration leader Zoom unveils new suite of business offerings to boost efficiency, reliability, security and compliance for enterprise organisations

• September 20, 2024 20 Sep'24

  Instant messaging wins over in-person meetings for collaboration

  Research from Zoom reveals that leaders and employees favour collaborating via instant messaging instead of in-person meetings

• September 20, 2024 20 Sep'24

  LG, Ricoh team up to bolster hybrid working digital transformation

  LG and Ricoh to offer package of digital office solutions and services designed to boost productivity and deliver better user experiences

• September 19, 2024 19 Sep'24

  Zoom and Mitel team to meet enterprise demand for AI unified comms

  Zoom collaborates with Mitel to deliver what it calls a ‘unique’ hybrid cloud solution combining Zoom Workplace and AI Companion with communications platform

• September 18, 2024 18 Sep'24

  Dreamforce 24: Salesforce taps Nvidia to power Agentforce

  At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service

• September 17, 2024 17 Sep'24

  Microsoft adds $30-a-month business chat AI assistant to Copilot

  The software giant has introduced AI-powered features, including Python code generation in Excel

• September 16, 2024 16 Sep'24

  Slow, unreliable workplace broadband holds back London SMEs

  Research from full-fibre broadband provider warns that small businesses in UK capital could be missing out on an estimated £28bn in annual revenue due to slow and unreliable workplace connectivity

• September 12, 2024 12 Sep'24

  Data sharing for immigration raids ferments hostility to migrants

  Data sharing between public and private bodies for the purposes of carrying out immigration raids helps to prop up the UK’s hostile environment by instilling an atmosphere of fear and deterring migrants from accessing public services

• August 27, 2024 27 Aug'24

  AI drives strong Zoom second quarter

  Comms and collaboration service provider reveals robust first half of 2025 fiscal year, outperforming guidance across the board and with marked strength in large accounts

• August 20, 2024 20 Aug'24

  Zoom marks million milestone for webinar attendee capability

  Zoom announces that it can now support seven-figure audiences for online conferences in use cases including enterprise, entertainment and public sector

• August 15, 2024 15 Aug'24

  Cardiff schools turn PSTN switch-off into opportunity for improved agility

  Civic authorities responsible for education in Welsh capital look to take advantage of switch-off of UK’s analogue copper-based comms infrastructure to drive cloud-based digital transformation of schools’ communications systems

• August 06, 2024 06 Aug'24

  Zoom claims AI-first as it debuts Docs on Workplace

  Collaboration and conference technology and services provider launches first product from Workplace portfolio with generative artificial intelligence built in from the ground up to enable the next generation of team collaboration

• August 01, 2024 01 Aug'24

  Businesses fail to deliver consistently positive customer experience

  Research from a leading global business school’s publishing arm finds that even though 94% of business leaders think good customer experience is important for business success, just 38% believe they can deliver it

• August 01, 2024 01 Aug'24

  Altair, LG extend connected vehicle infotainment tech lifespans

  Collaboration between computational intelligence company and CE giant said to have seen complex fatigue analysis reduce development time for vehicle infotainment components by more than 20%

• July 29, 2024 29 Jul'24

  AI ‘changing everything’ about customer experience

  Study from customer experience technology provider reveals the profound effect AI is having in its industry, taking it beyond traditional, manual services to more advanced, technological-driven experiences

• July 23, 2024 23 Jul'24

  Innovations to power secure-by-design development

  Secure Code Warrior unveils technology designed to help CISOs and AppSec teams ensure their projects remain safe and free of coding errors and vulnerabilities – a big issue following the CrowdStrike incident

• July 18, 2024 18 Jul'24

  DBS rolls out GenAI assistant for customer service teams

  The CSO Assistant was built entirely in-house and uses a large language model tailored to local languages

• July 11, 2024 11 Jul'24

  Zoom unveils no-code workflow builder to boost workplace efficiency

  Comms and collaboration tech provider announces beta of workplace automation option that uses AI-powered features to streamline routine tasks, boosting efficiency and freeing up time for more meaningful work

• July 02, 2024 02 Jul'24

  Dassault Systèmes and Mistral AI team to accelerate edge AI generative economy

  Leading provider of engineering design systems and artificial intelligence firm form partnership combining industrial ecosystem and frontier AI to industries in a trusted environment, to deliver secure, scalable, AI-driven services

• June 27, 2024 27 Jun'24

  Hybrid workers call on employers to increase investment in connectivity

  Survey reveals lack of reliable mobile connectivity in the office is affecting seven in 10 hybrid workers, forcing a majority of employees to leave their office building simply to make a phone call

• June 19, 2024 19 Jun'24

  HPE Discover 2024: Deloitte develops Gen AI industrial digitisation use case

  Deloitte teams with enterprise networking firm on first use NVIDIA AI Computing by HPE product portfolio to help manufacturers build and operate secure-by-design manufacturing simulations