News
Collaboration software and productivity software
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February 18, 2021
18
Feb'21
More than two-thirds of firms would invest in dedicated remote working connectivity
Firms are faced with supporting more remote working for their businesses going forward, and a survey has shed light on what form this support will take and what firms believe they will need in the ‘new normal’
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February 12, 2021
12
Feb'21
Masergy, Cisco construct UCaaS collaboration solution
SD-WAN provider teams with networking and collaboration technology giant to address distributed enterprises’ communications needs
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February 11, 2021
11
Feb'21
Massive uptick in collaboration software usage in 2020
US and Europe show differing directions of travel in remote working take-up but leading collaboration systems exhibit four-figure growth since February 2020, with usage levels set to remain high as the new normal of work establishes itself
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February 08, 2021
08
Feb'21
Interview: Robert Opp, chief digital officer, United Nations Development Programme
Chief digital officer of the United Nations Development Programme talks about the relationship between digital technologies and sustainability, and how it can be used for a more environmentally-friendly and inclusive future
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February 08, 2021
08
Feb'21
Large and small firms accelerate UC technology adoption in response to Covid-19
Large companies showed an increase of nearly 40%, an increased adoption driven by remote working surge caused by the pandemic
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February 04, 2021
04
Feb'21
Microsoft launches Viva as employee experience platform born out of Teams
Microsoft has launched an “employee experience platform”, based on Microsoft Teams, said to aid the integration of the working environment
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February 02, 2021
02
Feb'21
Poly pivots product line to remote working
Latest Poly P Series offers pro-grade webcams, video bars, speakerphones and an all-in-one video conferencing monitor, with remote management and software services to address new normal
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February 02, 2021
02
Feb'21
Ten startups graduate from virtual reality-focused accelerator
Startups focusing on building new immersive technology products have completed Digital Catapult’s Augmentor accelerator programme
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February 02, 2021
02
Feb'21
Liverpool City Council upgrades to cloud-based contact centre
An 8x8 integrated cloud PaaS contact centre with voice, team chat and meetings support is helping to drive the council’s digital agenda
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January 27, 2021
27
Jan'21
NHS Scotland uses ServiceNow to power vaccination and contact-tracing
ServiceNow is at the heart of NHS Scotland’s digital response to the coronavirus, supporting the mass vaccination programme
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January 27, 2021
27
Jan'21
Latest Microsoft results show strength in Teams and Azure
Microsoft reports 50% growth in Azure and integration between Teams and ServiceNow, Workday and Salesforce
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January 26, 2021
26
Jan'21
Gartner: IT budgets shift to mature processes around remote business
The pandemic forced businesses to work remotely. Now, almost a year on, CIOs must consider the IT to run long-term remote business strategies
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January 25, 2021
25
Jan'21
Executive interview: Antony Roberts, Audi
The head of digital at Audi UK discusses how the luxury car company has revamped its online presence as it shifts gear to drive online sales
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January 20, 2021
20
Jan'21
Few workers see employers as ready for new normal
Study finds vast majority of workers feel employers are not fully prepared to support the longer-term move to a hybrid workforce, prompting a need for organisations to plan their ‘future workplace’ better
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January 20, 2021
20
Jan'21
Hybrid working a reality but business leaders not yet giving up on the office
Research finds C-suite executives and business leaders will primarily split their workforces between on-site and remote work, with markedly small numbers looking to adopt exclusive on-site or remote working practices
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January 14, 2021
14
Jan'21
Zoom reveals phone product spike, public offer price
Strong service performance, reliability and enterprise-grade features drive uptake of Zoom Phone as still rapidly growing conferencing firm announces $1.75bn share offering
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December 24, 2020
24
Dec'20
Top 10 Downtime Upload podcasts of 2020
Here are Computer Weekly’s top 10 Downtime Upload podcasts of 2020
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December 23, 2020
23
Dec'20
Cisco reveals intention to acquire Dashbase
Networking tech and services giant gets out the corporate chequebook for the third time in a matter of weeks to buy customer experience and analytics software provider
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December 22, 2020
22
Dec'20
Top 10 remote working stories of 2020
Here are Computer Weekly’s top 10 remote working stories of 2020
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December 17, 2020
17
Dec'20
Post Office suffers latest court defeat in Horizon IT scandal
Court of Appeal indicates subpostmasters can pursue appeal route that could do more damage to Post Office’s reputation
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December 16, 2020
16
Dec'20
Singapore employees want more support for remote working
Singapore workers faced challenges in accessing internal company resources, spotty connections and had to use their personal devices for business while working remotely
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December 15, 2020
15
Dec'20
How Slack helped to support Re:Act’s Covid-19 relief effort
Collaboration platform helped get volunteers on board as the relief agency began a coordinated effort to support the NHS and communities
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December 14, 2020
14
Dec'20
Zoom, Google Meet, TikTok dominate mobile app downloads in 2020
Study from leading analytics firm reveals how 2020’s mobile app arena has been transformed through Covid-19, and how the app providers are setting up for 2021
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December 11, 2020
11
Dec'20
Cisco accelerates collaboration with ‘wave’ of Webex enhancements and plans
Reacting to the new normal ahead of all organisations and as part of a major overhaul of its conferencing and collaboration options, network technology and solutions giant unveils Webex portfolio overhaul and intent to buy audience interaction ...
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December 10, 2020
10
Dec'20
Cato boosts network management with SASE cloud API
GraphQL-based API designed to extract security and networking information globally with a single request allows enterprises to automate provisioning and management of SASE deployments from third-party platforms
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December 08, 2020
08
Dec'20
SMEs need to acknowledge remote working lessons to prosper post-Covid
Research from integrated cloud communications platform provider finds that over two-fifths of SME employees believe that, with effective communication tools, productivity would be the most improved business challenge in the “new normal”
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December 08, 2020
08
Dec'20
Remote working issues block path to success for medium-sized businesses
Nearly a third of European workers at mid-sized organisations feel disengaged and unmotivated due to issues with technology while working remotely
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December 07, 2020
07
Dec'20
Cisco aims for enhanced engagement with IMImobile acquisition
Network technology and solutions giant makes strategic acquisition of cloud communications software and services provider to embed omnichannel engagement into customer experience-as-a-service
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December 02, 2020
02
Dec'20
RingCentral notes unified communications gains with PCCW Global private network
Global infrastructure provider implements private network to enable unified collaboration and contact centre systems firm to augment and scale networks to accommodate rapid growth and spikes in demand
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December 02, 2020
02
Dec'20
Salesforce confirms rumoured Slack acquisition on eve of Dreamforce 2020
Salesforce has announced a $27.7bn stock and cash acquisition of Slack ahead of the virtual iteration of its Dreamforce 2020 event
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December 02, 2020
02
Dec'20
Comms giants flow to edge of Amazon to boost 5G enterprise, industrial applications
Vodafone and Verizon announce partnerships with cloud giant to offer edge computing for use cases including autonomous vehicles, security, smart cities, healthcare and live interactive video streaming
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December 01, 2020
01
Dec'20
Zoom revenue bonanza continues into third quarter
Breakout video conferencing firm continues strong run and in third quarter shows ongoing influx of customers
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November 27, 2020
27
Nov'20
Linius aims to add magic to video conferencing with Whizzard
New product for the conferencing and enterprise collaboration markets offers the ability to transform hours of video footage into bite-sized pieces of content and increase knowledge sharing
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November 26, 2020
26
Nov'20
Broadband access drives New Zealand remote working to be permanent fixture
Covid-19 crisis pushes Kiwis to do more online and the changes are sticking, according to research from ANZ telco and media research and consulting firm
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November 26, 2020
26
Nov'20
Robots taking jobs, but creating careers
Robotic process automation developers tell Computer Weekly about the job they never expected to be doing
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November 25, 2020
25
Nov'20
Legacy tech adds to management headaches in dealing with new normal
Concerns raised over post-Covid return to the office, with virtually all C-level leaders admitting to still using offline processes and significant numbers believing their company will prioritise business continuity over safety
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November 13, 2020
13
Nov'20
Firms with connected culture see boost in employee productivity
New study from enterprise cloud collaboration provider sheds light on role of employers in embracing a connected culture to power remote and prepare for hybrid workforces
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November 13, 2020
13
Nov'20
5G, IoT technology to transform health and social care
Research from UK operator shows how advanced connected technologies offer a pathway to a flexible model of healthcare delivered at the point of patient need
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November 12, 2020
12
Nov'20
IT Priorities 2020: Budgets rejigged to support 2021 recovery
IT has been essential in helping organisations remain operational. IT chiefs are now considering the IT to drive a sustained business recovery
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November 11, 2020
11
Nov'20
Gartner: IT spending to focus on fast time to value
There are no surprises in Gartner’s latest forecast. IT budgets are being spent on supporting remote workers, but CIOs have new metrics
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November 10, 2020
10
Nov'20
Productivity shrinks, but office and remote workers optimistic about new normal
Despite the bleak times caused by Covid-19, study finds a silver lining in the form of accelerating digital transformation and technology investment for remote workers
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November 10, 2020
10
Nov'20
Ericsson and Telstra take enterprise cloud to the edge
After successful 5G edge computing trial with financial institution in 2019, Australian telco and comms tech supplier develop enterprise solution with an extension into the hybrid cloud space
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November 05, 2020
05
Nov'20
Virgin brings gigabit broadband to London and Northern Ireland
Nearly three million homes in UK capital and Ulster gain access to gigabit connections with the next-generation infrastructure now in 45% of Virgin’s network across the UK
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October 30, 2020
30
Oct'20
Nearly half of firms to increase investments in IoT despite the impact of Covid-19
Gartner research finds that a third of companies that have implemented IoT will likely have implemented AI in conjunction, with at least one IoT project with digital twins also a key driver, by 2033
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October 28, 2020
28
Oct'20
VMware: Management practices need to adapt to manage remote working
Study finds distributed working practices – office, home, on the move or hybrid – have proven business and employee engagement benefits, but leadership and business culture need updating
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October 28, 2020
28
Oct'20
Microsoft CEO predicts 80% growth opportunity for tech
Company’s first quarter 2020 results shows strong demand for cloud services and CEO Satya Nadella believes IT modernisation will drive tech spending
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October 26, 2020
26
Oct'20
Chatbots will not replace call centre agents
Chatbots have not lived up to their promises and are better poised to support call centre agents in the blended realm of customer service and employee collaboration, says a regional Avaya executive
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October 16, 2020
16
Oct'20
Small businesses’ remote working frustrations threaten exodus of best talent
While large firms mull massive investment to return to offices, over a quarter of European small business workers would switch jobs to somewhere better equipped for remote working
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October 15, 2020
15
Oct'20
Employees demand greater ownership and choice in the ‘new normal’ of work
Cisco survey shows flexible future for work, with three-quarters of UK office workers wanting to choose whether to work from home or office, and manage their hours
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October 14, 2020
14
Oct'20
Employees demand office redesign for new hybrid work environment
Global study by visualisation and collaboration technology provider says employees worldwide are desperate to get back to the office and want their employers to invest in a tech-driven environment