Salesforce Management
A salesforce is one of the company's best assets -- how to attract, retain and manage a salesforce will be covered in this section of the site. With plenty of help on offer to resellers from both vendors and distributors, we detail the latest advice to channel employers.
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News
19 Feb 2025
TD Synnex hands Andy Brown responsibility for driving AI programme
Distributor continues to put muscle behind data, analytics and artificial intelligence with latest senior appointment Continue Reading
By- Simon Quicke, Microscope Editor
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News
17 Feb 2025
Channel moves: Who’s gone where?
Last week saw ATSG solidify its management structure after the Evolve IP merger, plus some personnel moves at BCS, Fivetran, Armis and Rimes Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Dec 2023
Channel roundup: Who’s gone where?
The last personnel moves update of the year includes a fresh batch of executives looking to help deliver growth at their latest employers Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
13 Dec 2023
Where channel marketing is going in 2024
As the year of the dragon, 2024 is likely to ignite new challenges, but will it spark a revolution in partner marketing? Asks Helen Curtis, founding director at Coterie Continue Reading
By- Helen Curtis, founding director at Coterie
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News
11 Dec 2023
Channel roundup: Who's gone where?
With just a few weeks left in the year, the executive appointments keep stacking up Continue Reading
By- Simon Quicke, Microscope Editor
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News
24 Nov 2023
RM shutters Consortium business
Education specialist RM makes difficult decision to shut underperforming supplies and resources unit Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Nov 2023
Channel moves: Who’s gone where?
The quest for growth has led more firms to seek out experienced and skilled staffers to join their ranks Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
17 Nov 2023
Workforce Solutions: An untapped force for business growth
Lee Elliot, HP’s Northwest Europe Head of Offer Execution for Workforce Solutions, shares some thoughts about the state of the market Continue Reading
By- Lee Elliot, HP’s Northwest Europe Head of Offer Execution for Workforce Solutions
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News
09 Nov 2023
SME IT firms feeling positive about 2024
Findings from There Business will make cheery reading for those hoping that the narrative will change next year and become more upbeat Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Oct 2023
Avanade exposes generative AI skills gap
Customers know they have to embrace generative AI, but many are not in a position to support it due to a lack of expertise Continue Reading
By- Simon Quicke, Microscope Editor
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News
16 Oct 2023
Channel roundup: Who’s gone where?
Some interesting moves at vendor and distribution level catch the eye this week Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
06 Oct 2023
MicroScope: Automating repetition in storage and backup management
In this issue, we explore how the growing hype of generative artificial intelligence is set to make change in the storage and backup management world, as well as the concerns and limits of the technology. Also read about the importance of getting MSSPs and suppliers on the same page, and how SSC is moving to meet customer needs Continue Reading
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News
03 Oct 2023
Millard steps into global channel role at Dell
Exit of Rola Dagher means a fresh face in the hot seat running the vendor’s global partner organisation Continue Reading
By- Simon Quicke, Microscope Editor
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News
25 Sep 2023
Channel roundup: Who’s gone where?
Another busy week across the industry on the personnel movement front, as more executives take up fresh positions Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Sep 2023
HP encourages channel to help users improve working environments
Supplier’s work relationship study shines light on high levels of dissatisfaction from many workers with how things are currently operating Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Sep 2023
Exclusive Networks confirms Eccleston in EMEA role
After working across the region in an interim role, the channel veteran has now being given the job on a permanent basis Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Sep 2023
Channel roundup: Who’s gone where?
The desire by firms across the channel to gain expertise and reward internal excellence continues to be a theme Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Sep 2023
Iomart CEO departs
Outgoing boss Reece Donovan has overseen iomart’s move towards a managed services model, but is leaving the business with immediate effect Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
06 Sep 2023
Five-minute interview: Simon Godfrey, Secureworks
The latest to share some personal insights is the sales and partner go-to-market lead across Europe at Secureworks Continue Reading
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News
04 Sep 2023
Channel round-up: Who’s gone where?
It’s been another busy week across the industry, with executives on the move, including an experienced channel marketing expert Continue Reading
By- Simon Quicke, Microscope Editor
- 31 Aug 2023
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News
30 Aug 2023
TD Synnex focused on taking market share
Distributor’s UK boss updates on progress made so far this year and the prospects for an improved 2024 Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
15 Aug 2023
Bridging the channel’s skills gap for a stronger workforce
Hayley Mooney, General Manager UK, Crayon, shares some thoughts about navigating the talent shortage Continue Reading
By- Hayley Mooney, General Manager UK, Crayon
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News
14 Aug 2023
Channel roundup: Who's gone where?
Another busy week across the industry on the personnel movement front Continue Reading
By- Simon Quicke, Microscope Editor
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News
31 Jul 2023
Channel roundup: Who’s gone where?
The personnel moves continue apace despite the summer focus on sun and sea Continue Reading
By- Simon Quicke, Microscope Editor
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News
24 Jul 2023
Channel round-up: Who’s gone where?
A busy few days with moves, promotions and welcomes to senior personnel across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
24 Jul 2023
Unlocking the combined value of the channel
Adam Williamson, sales director at Exclusive Networks UK, takes a look at how to unlock the combined value of the channel Continue Reading
By- Adam Williamson, sales director at Exclusive Networks UK,
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News
10 Jul 2023
Channel roundup: Who’s gone where?
Several senior appointments caught the eye in the past week, and a resignation created the chance for an opening Continue Reading
By- Simon Quicke, Microscope Editor
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News
03 Jul 2023
Gass announces TD Synnex retirement plans
Long-serving senior staffer will leave the business next year, and bring the curtain down on a three-decade-long association with the channel player Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
28 Jun 2023
Why we need to change ROI – today
Time-value creation, rather than just economic concepts, play a part in how we measure success when it comes to marketing and sales growth, says Helen Curtis, founder of Coterie Community Continue Reading
By- Helen Curtis, founder of Coterie Community
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Feature
28 Jun 2023
The pressure to be cutting edge in the channel
The industry is good at encouraging customers to buy the latest and greatest tech, but the channel often has to pick up the pieces when expectations fail to be met Continue Reading
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News
26 Jun 2023
Channel roundup: Who’s gone where?
Moves this week at 8x8, Consenna, Barracuda and Trustible as firms add more talent Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
23 Jun 2023
Ripe with opportunity: Helping women make their mark in the channel
To mark International Women in Engineering Day Celine Cazali, UKI Chief Partner Officer at SAP, shares her thoughts on the importance of diversity across the industry Continue Reading
By- Celine Cazali, UKI Chief Partner Officer at SAP
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News
19 Jun 2023
Channel round-up: Who’s gone where?
Highlights from the personnel moves across the industry that have been made in the past week Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Jun 2023
GTDC: Distributors are force-multipliers for innovation
The role of disties in driving technological change was the central theme at the Global Technology Distribution Council’s EMEA Summit Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
13 Jun 2023
The balance between profit and purpose
Billy MacInnes looks at the challenges for those that want to make money but also do the right thing by the planet Continue Reading
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News
12 Jun 2023
Channel roundup: Who's gone where?
A number of personnel moves across the industry have caught our eye over the past week Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Jun 2023
EMEA channel leading the way on sustainability
Canalys survey indicates that the issue is a priority for the global channel, but some have moved faster than others Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Jun 2023
Westcon-Comstor continues with sustainability drive
Distributor outlines ambition to use renewable electricity across its global organisation by 2030 Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
06 Jun 2023
How poor IT can affect your employees (and your business)
Richard Hutchings, chief technology officer at managed service provider Littlefish has some advice on how to lower stress and make life easier Continue Reading
By- Richard Hutchings, chief technology officer at Littlefish
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News
05 Jun 2023
GTDC: Distribution accelerating innovation
Organisation representing distribution highlights the role its members can play in bringing emerging technologies to the broader channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
26 May 2023
Adam Binks steps down as SysGroup CEO
After five years at the helm of the business, the chief executive reveals he has decided now is the right time to move on Continue Reading
By- Simon Quicke, Microscope Editor
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News
23 May 2023
SAP connecting consultants and partners
Vendor’s talent portal aims to make it easier for the channel to find expert staff and plug skills gaps Continue Reading
By- Simon Quicke, Microscope Editor
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News
17 May 2023
Channel widens supplier relationships to extend choice
In the hunt for products at a good price, the procurement ecosystem has widened – but that has caused its own problems Continue Reading
By- Simon Quicke, Microscope Editor
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News
02 May 2023
Channel roundup: Who’s gone where?
The second quarter starts with momentum in another week of personnel changes Continue Reading
By- Simon Quicke, Microscope Editor
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News
24 Apr 2023
Channel round-up: Who’s gone where?
Several senior positions have been filled in the past working week as experience is sought across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Apr 2023
Dell: Channel can help plug innovation gap
Vendor’s research reveals a large number of customers are not taking a lead in innovation, which is where the channel can step in to help Continue Reading
By- Simon Quicke, Microscope Editor
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News
19 Apr 2023
Partnerships key to supporting channel sustainability
Research from Agilitas IT Solutions reveals the importance of choosing the right collaborator if a VAR or MSP is going to hit their ESG targets Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Apr 2023
Jigsaw24 inspiring female channel participation
Channel player has indicated that after a couple of events promoting diversity, it’s making it a major theme this year Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
06 Apr 2023
MicroScope: The benefits of security certifications
In this month’s MicroScope ezine, we look at how industry-recognised certifications can strengthen business defences. We also see how ChatGPT offers the channel a chance to level the playing field. Read the issue now. Continue Reading
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News
04 Apr 2023
Jigsaw24 deepens services capabilities with Amsys buy
Apple specialist gives its service and maintenance arm a serious boost with M&A move Continue Reading
By- Simon Quicke, Microscope Editor
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News
03 Apr 2023
Agilitas strategy already yielding results
Agilitas has been through plenty of changes recently, but the response from customers to its strategy has been positive Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
31 Mar 2023
How genuine is Artificial intelligence?
Using artificial intelligence seems to be a smart business move but Nick Booth just wishes those benefits could be explained a bit more clearly Continue Reading
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News
28 Mar 2023
Demand for four-day week remains an SME issue
Workers are still interested in flexibility and improving their work-life balance, according to research from GetApp Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Mar 2023
Channel roundup: Who's gone where?
The first quarter is coming to its end, but the need for expertise and experience continues across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Mar 2023
Channel roundup: Who’s gone where?
A number of personnel moves have caught the eye over the course of the past week Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Mar 2023
Eglon to leave Agilitas this summer
Chief marketing officer shares his reasons for leaving as he is thanked for his service to the channel player Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
08 Mar 2023
Five-minute interview: Erik Nicolai, Workspace 365
Another candidate answers the questions and reveals a little bit more about themselves and their role in the channel. This time, we chat to Workspace 365 founder Erik Nicolai Continue Reading
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News
06 Mar 2023
Channel round-up: Who’s gone where?
Another busy week across the industry, with some notable personnel moves that impact the channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
06 Mar 2023
Capita continues divestment strategy with HR sell-off
Firm sells off more of the portfolio as it continues to trim the focus to its two core businesses, Capita Public Service and Capita Experience Continue Reading
By- Simon Quicke, Microscope Editor
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Tip
03 Mar 2023
Agilitas unveils fresh leadership team after changes
Fresh chair and finance director announced at Agilitas as a number of senior staffers exit the business Continue Reading
By- Simon Quicke, Microscope Editor
- 28 Feb 2023
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News
27 Feb 2023
ChatGPT offers the channel a chance to level the playing field
There is a lot of hype around the AI content generating tool – and it could genuinely help the channel – but there are some risks involved Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Feb 2023
Channel round-up: Who’s gone where?
It’s time for the channel to update their contacts books as more personnel moves are made across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 Feb 2023
TD Synnex shares report on ESG progress
Distributor outlines the steps it’s taken in the past year, as well as the targets it’s committed to in the future Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
10 Feb 2023
Five-minute interview: Mike Sheppard, Panasas
MicroScope gets the chance to find out a bit more about Mike Sheppard, director of channels and alliances at Panasas Continue Reading
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News
09 Feb 2023
SCC joins HP on tree-planting drive
Channel partner adds its backing to vendor’s goal of planting a million tress globally this year Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Feb 2023
Griffin steps into Exertis CEO role
Distributor shuffles senior management and looks to experience as it starts a fresh chapter Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
03 Feb 2023
Looking to make your business more sustainable?
Flex IT’s UK sales manager, Ashley Ross, sets out six simple steps to help make a difference in green ambitions Continue Reading
By- Ashley Ross, UK sales manager, Flex IT
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Opinion
03 Feb 2023
Partner reality – what you need to know about the Metaverse
Helen Curtis, CEO, Coterie Community, examines what the channel needs to know about emerging virtual worlds Continue Reading
By- Helen Curtis, CEO, Coterie Community
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E-Zine
01 Feb 2023
MicroScope: Opportunities in security
In this month’s issue, we explore the possibilities for the channel to make its mark with security services, and take a closer look at whether the ChatGPT revolution brings more benefits or negatives with it Continue Reading
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News
30 Jan 2023
Channel round-up: Who’s gone where?
Filling the finance position has been popular over the past week and there are a few moves worth noting across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
20 Jan 2023
Five-minute interview: Armin Neumaier, Cisco ThousandEyes
The latest to share an insight into their career and life is the head of partner and channel sales EMEA at Cisco ThousandEyes, Armin Neumaier Continue Reading
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News
19 Jan 2023
Dell: More needs to be done to solve IT skills challenge
Vendor reveals research looking into attitudes of Generation Z towards improving levels of digital skills Continue Reading
By- Simon Quicke, Microscope Editor
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News
16 Jan 2023
Channel roundup: Who’s gone where?
Some household names, including IBM and RM, were among those recruiting fresh talent in the past week Continue Reading
By- Simon Quicke, Microscope Editor
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News
09 Jan 2023
Channel roundup: Who's gone where?
A fresh year starts in familiar fashion with a set of staff moves across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
20 Dec 2022
The themes of 2023 for the channel
A fresh year is looming and it’s already clear what most of the major themes will be, including security, sustainability and hybrid working Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
07 Dec 2022
Five-minute interview: Charles Damerell, SolarWinds
This time around, MicroScope speaks to the senior director of UK and Ireland at SolarWinds Charles Damerell about what makes him tick Continue Reading
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Opinion
07 Dec 2022
Incentives are a complementary activity
Having investigated the current attitudes to incentives across the channel, Billy MacInnes shares some more thoughts on the issue Continue Reading
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News
06 Dec 2022
Logicalis CEO: Sustainability is non-negotiable
The future of the planet is uncertain, but more efforts are being made across the channel to ensure the IT industry is taking positive steps to improve the situation Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
02 Dec 2022
MicroScope: Dealing with rising prices
With prices rising, many are looking at what costs to cut – yet in the channel, the opposite might prove for better business. In this issue, read about how to navigate the cost issue, learn about the growing area of security, and learn about how to create a more appealing employment experience to attract talent Continue Reading
- 01 Dec 2022
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News
01 Dec 2022
Westcon-Comstor on its journey to decarbonise
Distributor has invested in its ESG team and is committed to making a positive difference Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
22 Nov 2022
MicroScope at 40: The collapse of civilisation, time travel, and things that did not happen
Long time MicroScope contributor Nick Booth looks back over the history of the magazine and ponders on which expectations failed to be realised Continue Reading
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News
21 Nov 2022
Channel roundup: Who’s gone where?
The weekly roundup of some of the personnel moves that have a channel element to them Continue Reading
By- Simon Quicke, Microscope Editor
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News
11 Nov 2022
Change at the top of Insight EMEA
Emma de Sousa calls time on her long association with the channel player, and a replacement has been named Continue Reading
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Opinion
10 Nov 2022
Tech skills problems continue
It's a problems as old as the hills, but the pressure on skilled technical staff continues to cause headaches across the channel Continue Reading
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News
08 Nov 2022
SCC Academy launched to boost digital skills across Midlands
Channel player invests in training hub to give thousands the chance to gain digital skills Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Nov 2022
Channel round-up: Who’s gone where?
A round-up of some of the notable personnel moves made across the industry in the past week Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
04 Nov 2022
MicroScope: Elevate security to minimise risk
Security remains a major concern for customers and a continuing area of growth for the channel – so what can managed service providers do to help out? Also read about expectations for the last quarter of 2022 and how partnerships are key to digital transformation Continue Reading
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News
01 Nov 2022
Highgate IT Solutions makes four-day week permanent
After a six-month trial, the results are in and the benefits of working a four-day week are clear for Highgate IT Solutions Continue Reading
By- Simon Quicke, Microscope Editor
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News
31 Oct 2022
Channel roundup: Who’s gone where?
Another busy week in the industry as moves are made to gain expertise to support growth Continue Reading
By- Simon Quicke, Microscope Editor
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News
27 Oct 2022
MicroScope at 40: Antonio Neri, HPE
President and CEO of HPE shares his thoughts about the past and future of the channel as MicroScope marks its 40th anniversary Continue Reading
By- Simon Quicke, Microscope Editor
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News
26 Oct 2022
Softcat continues to push sustainability efforts
Firm’s CFO and designated next CEO provides an update on the channel player’s progress Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
19 Oct 2022
How can business manage the financial cost of rail strikes?
Colin Dean, major accounts director at M-Files, offers some advice for those struggling with the transport strikes Continue Reading
By- Colin Dean, major accounts director, M-Files
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News
19 Oct 2022
Canalys: Partners have the power
The channel has got to a size and a position where it is a serious industry in its own right – and that will have an impact on ecosystem relationships Continue Reading
By- Simon Quicke, Microscope Editor
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News
17 Oct 2022
Channel round-up: Who’s gone where?
The usual busy week across the industry as some fresh talent is brought aboard to drive growth Continue Reading
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News
17 Oct 2022
Goodbye Tech Data, hello TD SYNNEX
With the merger completed, the rebranding of the distributor takes effect across most of the world Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
17 Oct 2022
Five-minute interview: Dominic Pierce, Cisco
The latest to share more details about themselves is Cisco’s UK channel lead Continue Reading
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Feature
11 Oct 2022
May the fourth be with you as you enter the final quarter with cautious optimism
The last three months of the year represent the busiest time for the channel as targets are aimed for and the year goes down as a success or failure Continue Reading
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News
03 Oct 2022
Channel roundup: Who’s gone where?
It’s been another busy week on the personnel front across various parts of the channel Continue Reading
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E-Zine
03 Oct 2022
MicroScope: 40 years of MicroScope
As we celebrate MicroScope’s 40 anniversary, we look back (and forward) to assess how the channel keeps changing, with experts weighing in with their opinions Continue Reading