Salesforce Management
A salesforce is one of the company's best assets -- how to attract, retain and manage a salesforce will be covered in this section of the site. With plenty of help on offer to resellers from both vendors and distributors, we detail the latest advice to channel employers.
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News
28 Apr 2025
Channel moves: Who’s gone where?
There have been moves in the past week at Cybit, Illumio, Warp Technologies, Bibby Financial Services and CMC Networks Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
28 Apr 2025
Five-minute interview: Marc Botham, Jamf
Marc Botham, general vice-president of channel and alliances at Jamf, shares personal insights into driving growth, building strong partner relationships, and his love for sailing Continue Reading
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News
05 Apr 2024
Channel ambassadors take the message to the next generation
Non-profit company is formed to promote the benefits of a career in the IT channel to help fill the skills gap and increase inclusivity Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Apr 2024
Umbraco provides update on sustainability progress
CMS player issues annual Impact Report to cover progress made on carbon emissions, diversity and efforts to work with partners to save planet Continue Reading
By- Simon Quicke, Microscope Editor
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News
28 Mar 2024
Climb CEO talks emerging vendors, expansion and UK importance
We speak to the distributor’s chief executive, Dale Foster, who has plans to widen the reach of the business and believes the need for specialists remains as high as ever Continue Reading
By- Simon Quicke, Microscope Editor
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News
26 Mar 2024
Softcat boss talks H1 results, M&A and growing headcount
In light of the release of numbers for the channel player’s first half, Softcat’s CEO shares his thoughts on the progress made Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Mar 2024
Bytes shares FY update as it investigates Murphy departure
Channel player Bytes’s interim CEO talks of growth while the board shares reasons for the former leader’s exit Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Mar 2024
Channel leaders feeling positive
The highest levels of optimism seen for five years among those driving the industry have been fuelled by growth in AI and other emerging technologies Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
14 Mar 2024
Channel explainer: Why sustainability matters
Why is it important to have a strong green story? Where do you start, and who is going to help you? This explainer tackles those questions Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Mar 2024
Channel urged to keep evolving sustainability position
With the industry evolving, the emergence of AI and other energy-hungry technologies, the need to keep on top of strategies to reduce carbon emissions are essential Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Mar 2024
IWD: Work to be done on equal pay and representation
International Women’s Day is an opportunity to highlight the progress made and the steps still needed to improve diversity Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Mar 2024
HP emphasises AI in partner programme enhancements
Vendor uses partner event to share details of changes coming in May, and its plans to increase support for partners keen to get involved with artificial intelligence Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Mar 2024
Channel moves: Who’s gone where?
Moves this week at the likes of Logicalis, GFT, Workspace 365, Check Point, VeUP and SSH Communications Security Continue Reading
By- Simon Quicke, Microscope Editor
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News
04 Mar 2024
Nebula urges channel to collaborate on sustainability
Firm shares report warning that keeping green cards close to the chest will not liberate the wider benefits of a strong ESG strategy Continue Reading
By- Simon Quicke, Microscope Editor
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News
26 Feb 2024
Channel roundup: Who's gone where?
Moves this week at Mitel, Auxilion, VeUP, Eco group, Planon, Saidot and VIPRE Security Group Continue Reading
By- Simon Quicke, Microscope Editor
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News
23 Feb 2024
Channel marketing scope has widened
Those looking after industry brands are increasingly taking on sustainability as an area of responsibility Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Feb 2024
Bytes Group CEO resigns
Undisclosed trades in Bytes Group’s shares lead long-standing staffer to walk away from the business Continue Reading
By- Simon Quicke, Microscope Editor
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News
19 Feb 2024
Channel roundup: Who's gone where?
Personnel moves of note at AMD, Mitel, NetSPI and mpro5 have been made in the past week Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Feb 2024
Distology gearing up for growth with leadership shuffle
Security distributor makes some internal moves to ensure it has the right people in place ahead of its fiscal year starting in April Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Feb 2024
Channel roundup: Who's gone where?
Personnel moves this week at TD Synnex, Apogee, Sharp NEC Display Solutions, Logpoint, and Concurrent Technologies Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Feb 2024
Heath to become Dell’s UK channel lead
With Rob Tomlin leaving the business, Dell has looked internally to find a replacement to drive the partner business forward Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Feb 2024
Rigby Group moving towards ambitious zero emissions target
Channel player shares insight into its progress on reducing carbon across the group, which includes SCC Continue Reading
By- Simon Quicke, Microscope Editor
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News
05 Feb 2024
Channel moves: Who’s gone where?
It's been a busy time on the personnel front, with movement across various levels of the channel, including Infinigate, Logicalis, Sabio, Assured Data Protection, Netskope, SolarWinds, Enreach and Epsilon Telecommunications Continue Reading
By- Simon Quicke, Microscope Editor
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News
29 Jan 2024
Channel roundup: Who's gone where?
Plenty of senior appointments being announced in the past working week, including SecurityBridge, Panzura, F5, UiPath, Delinea and Jetbuilt Continue Reading
By- Simon Quicke, Microscope Editor
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News
22 Jan 2024
Channel round-up: Who’s gone where?
Moves this week at TelcoSwitch, Cellhire, Genesys, Cohesity, Commvault and Kinly Continue Reading
By- Simon Quicke, Microscope Editor
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News
16 Jan 2024
Nebula sharing net-zero approach
Services player Nebula hopes that opening up on its strategy will encourage others to improve their own sustainability positions Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Jan 2024
Channel roundup: Who’s gone where?
Opportunities and changes this week at Abacus Group, Agilitas IT Solutions, IFS, Cato Networks and Pax8 Continue Reading
By- Simon Quicke, Microscope Editor
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News
11 Jan 2024
Dell shuffles channel management
Denise Millard adds to her responsibilities as vendor starts the year with a rejigging of its team structure Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Jan 2024
Channel roundup: Who’s gone where?
The first roundup of the year includes appointments at Pax8, Centreon, Mphasis and Kinly Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
27 Dec 2023
The top 10 channel themes of 2023
What were the main areas of interest in the past 12 months? This handy list of the top 10 should jog memories, stir debate and garner some agreement across the channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Dec 2023
Channel roundup: Who’s gone where?
The last personnel moves update of the year includes a fresh batch of executives looking to help deliver growth at their latest employers Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
13 Dec 2023
Where channel marketing is going in 2024
As the year of the dragon, 2024 is likely to ignite new challenges, but will it spark a revolution in partner marketing? Asks Helen Curtis, founding director at Coterie Continue Reading
By- Helen Curtis, founding director at Coterie
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News
11 Dec 2023
Channel roundup: Who's gone where?
With just a few weeks left in the year, the executive appointments keep stacking up Continue Reading
By- Simon Quicke, Microscope Editor
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News
24 Nov 2023
RM shutters Consortium business
Education specialist RM makes difficult decision to shut underperforming supplies and resources unit Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Nov 2023
Channel moves: Who’s gone where?
The quest for growth has led more firms to seek out experienced and skilled staffers to join their ranks Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
17 Nov 2023
Workforce Solutions: An untapped force for business growth
Lee Elliot, HP’s Northwest Europe Head of Offer Execution for Workforce Solutions, shares some thoughts about the state of the market Continue Reading
By- Lee Elliot, HP’s Northwest Europe Head of Offer Execution for Workforce Solutions
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News
09 Nov 2023
SME IT firms feeling positive about 2024
Findings from There Business will make cheery reading for those hoping that the narrative will change next year and become more upbeat Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Oct 2023
Avanade exposes generative AI skills gap
Customers know they have to embrace generative AI, but many are not in a position to support it due to a lack of expertise Continue Reading
By- Simon Quicke, Microscope Editor
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News
16 Oct 2023
Channel roundup: Who’s gone where?
Some interesting moves at vendor and distribution level catch the eye this week Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
06 Oct 2023
MicroScope: Automating repetition in storage and backup management
In this issue, we explore how the growing hype of generative artificial intelligence is set to make change in the storage and backup management world, as well as the concerns and limits of the technology. Also read about the importance of getting MSSPs and suppliers on the same page, and how SSC is moving to meet customer needs Continue Reading
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News
03 Oct 2023
Millard steps into global channel role at Dell
Exit of Rola Dagher means a fresh face in the hot seat running the vendor’s global partner organisation Continue Reading
By- Simon Quicke, Microscope Editor
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News
25 Sep 2023
Channel roundup: Who’s gone where?
Another busy week across the industry on the personnel movement front, as more executives take up fresh positions Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Sep 2023
HP encourages channel to help users improve working environments
Supplier’s work relationship study shines light on high levels of dissatisfaction from many workers with how things are currently operating Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Sep 2023
Exclusive Networks confirms Eccleston in EMEA role
After working across the region in an interim role, the channel veteran has now being given the job on a permanent basis Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Sep 2023
Channel roundup: Who’s gone where?
The desire by firms across the channel to gain expertise and reward internal excellence continues to be a theme Continue Reading
By- Simon Quicke, Microscope Editor
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News
18 Sep 2023
Iomart CEO departs
Outgoing boss Reece Donovan has overseen iomart’s move towards a managed services model, but is leaving the business with immediate effect Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
06 Sep 2023
Five-minute interview: Simon Godfrey, Secureworks
The latest to share some personal insights is the sales and partner go-to-market lead across Europe at Secureworks Continue Reading
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News
04 Sep 2023
Channel round-up: Who’s gone where?
It’s been another busy week across the industry, with executives on the move, including an experienced channel marketing expert Continue Reading
By- Simon Quicke, Microscope Editor
- 31 Aug 2023
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News
30 Aug 2023
TD Synnex focused on taking market share
Distributor’s UK boss updates on progress made so far this year and the prospects for an improved 2024 Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
15 Aug 2023
Bridging the channel’s skills gap for a stronger workforce
Hayley Mooney, General Manager UK, Crayon, shares some thoughts about navigating the talent shortage Continue Reading
By- Hayley Mooney, General Manager UK, Crayon
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News
14 Aug 2023
Channel roundup: Who's gone where?
Another busy week across the industry on the personnel movement front Continue Reading
By- Simon Quicke, Microscope Editor
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News
31 Jul 2023
Channel roundup: Who’s gone where?
The personnel moves continue apace despite the summer focus on sun and sea Continue Reading
By- Simon Quicke, Microscope Editor
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News
24 Jul 2023
Channel round-up: Who’s gone where?
A busy few days with moves, promotions and welcomes to senior personnel across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
24 Jul 2023
Unlocking the combined value of the channel
Adam Williamson, sales director at Exclusive Networks UK, takes a look at how to unlock the combined value of the channel Continue Reading
By- Adam Williamson, sales director at Exclusive Networks UK,
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News
10 Jul 2023
Channel roundup: Who’s gone where?
Several senior appointments caught the eye in the past week, and a resignation created the chance for an opening Continue Reading
By- Simon Quicke, Microscope Editor
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News
03 Jul 2023
Gass announces TD Synnex retirement plans
Long-serving senior staffer will leave the business next year, and bring the curtain down on a three-decade-long association with the channel player Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
28 Jun 2023
Why we need to change ROI – today
Time-value creation, rather than just economic concepts, play a part in how we measure success when it comes to marketing and sales growth, says Helen Curtis, founder of Coterie Community Continue Reading
By- Helen Curtis, founder of Coterie Community
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Feature
28 Jun 2023
The pressure to be cutting edge in the channel
The industry is good at encouraging customers to buy the latest and greatest tech, but the channel often has to pick up the pieces when expectations fail to be met Continue Reading
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News
26 Jun 2023
Channel roundup: Who’s gone where?
Moves this week at 8x8, Consenna, Barracuda and Trustible as firms add more talent Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
23 Jun 2023
Ripe with opportunity: Helping women make their mark in the channel
To mark International Women in Engineering Day Celine Cazali, UKI Chief Partner Officer at SAP, shares her thoughts on the importance of diversity across the industry Continue Reading
By- Celine Cazali, UKI Chief Partner Officer at SAP
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News
19 Jun 2023
Channel round-up: Who’s gone where?
Highlights from the personnel moves across the industry that have been made in the past week Continue Reading
By- Simon Quicke, Microscope Editor
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News
15 Jun 2023
GTDC: Distributors are force-multipliers for innovation
The role of disties in driving technological change was the central theme at the Global Technology Distribution Council’s EMEA Summit Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
13 Jun 2023
The balance between profit and purpose
Billy MacInnes looks at the challenges for those that want to make money but also do the right thing by the planet Continue Reading
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News
12 Jun 2023
Channel roundup: Who's gone where?
A number of personnel moves across the industry have caught our eye over the past week Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Jun 2023
EMEA channel leading the way on sustainability
Canalys survey indicates that the issue is a priority for the global channel, but some have moved faster than others Continue Reading
By- Simon Quicke, Microscope Editor
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News
07 Jun 2023
Westcon-Comstor continues with sustainability drive
Distributor outlines ambition to use renewable electricity across its global organisation by 2030 Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
06 Jun 2023
How poor IT can affect your employees (and your business)
Richard Hutchings, chief technology officer at managed service provider Littlefish has some advice on how to lower stress and make life easier Continue Reading
By- Richard Hutchings, chief technology officer at Littlefish
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News
05 Jun 2023
GTDC: Distribution accelerating innovation
Organisation representing distribution highlights the role its members can play in bringing emerging technologies to the broader channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
26 May 2023
Adam Binks steps down as SysGroup CEO
After five years at the helm of the business, the chief executive reveals he has decided now is the right time to move on Continue Reading
By- Simon Quicke, Microscope Editor
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News
23 May 2023
SAP connecting consultants and partners
Vendor’s talent portal aims to make it easier for the channel to find expert staff and plug skills gaps Continue Reading
By- Simon Quicke, Microscope Editor
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News
17 May 2023
Channel widens supplier relationships to extend choice
In the hunt for products at a good price, the procurement ecosystem has widened – but that has caused its own problems Continue Reading
By- Simon Quicke, Microscope Editor
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News
02 May 2023
Channel roundup: Who’s gone where?
The second quarter starts with momentum in another week of personnel changes Continue Reading
By- Simon Quicke, Microscope Editor
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News
24 Apr 2023
Channel round-up: Who’s gone where?
Several senior positions have been filled in the past working week as experience is sought across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Apr 2023
Dell: Channel can help plug innovation gap
Vendor’s research reveals a large number of customers are not taking a lead in innovation, which is where the channel can step in to help Continue Reading
By- Simon Quicke, Microscope Editor
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News
19 Apr 2023
Partnerships key to supporting channel sustainability
Research from Agilitas IT Solutions reveals the importance of choosing the right collaborator if a VAR or MSP is going to hit their ESG targets Continue Reading
By- Simon Quicke, Microscope Editor
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News
12 Apr 2023
Jigsaw24 inspiring female channel participation
Channel player has indicated that after a couple of events promoting diversity, it’s making it a major theme this year Continue Reading
By- Simon Quicke, Microscope Editor
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E-Zine
06 Apr 2023
MicroScope: The benefits of security certifications
In this month’s MicroScope ezine, we look at how industry-recognised certifications can strengthen business defences. We also see how ChatGPT offers the channel a chance to level the playing field. Read the issue now. Continue Reading
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News
04 Apr 2023
Jigsaw24 deepens services capabilities with Amsys buy
Apple specialist gives its service and maintenance arm a serious boost with M&A move Continue Reading
By- Simon Quicke, Microscope Editor
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News
03 Apr 2023
Agilitas strategy already yielding results
Agilitas has been through plenty of changes recently, but the response from customers to its strategy has been positive Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
31 Mar 2023
How genuine is Artificial intelligence?
Using artificial intelligence seems to be a smart business move but Nick Booth just wishes those benefits could be explained a bit more clearly Continue Reading
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News
28 Mar 2023
Demand for four-day week remains an SME issue
Workers are still interested in flexibility and improving their work-life balance, according to research from GetApp Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Mar 2023
Channel roundup: Who's gone where?
The first quarter is coming to its end, but the need for expertise and experience continues across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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News
13 Mar 2023
Channel roundup: Who’s gone where?
A number of personnel moves have caught the eye over the course of the past week Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Mar 2023
Eglon to leave Agilitas this summer
Chief marketing officer shares his reasons for leaving as he is thanked for his service to the channel player Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
08 Mar 2023
Five-minute interview: Erik Nicolai, Workspace 365
Another candidate answers the questions and reveals a little bit more about themselves and their role in the channel. This time, we chat to Workspace 365 founder Erik Nicolai Continue Reading
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News
06 Mar 2023
Channel round-up: Who’s gone where?
Another busy week across the industry, with some notable personnel moves that impact the channel Continue Reading
By- Simon Quicke, Microscope Editor
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News
06 Mar 2023
Capita continues divestment strategy with HR sell-off
Firm sells off more of the portfolio as it continues to trim the focus to its two core businesses, Capita Public Service and Capita Experience Continue Reading
By- Simon Quicke, Microscope Editor
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Tip
03 Mar 2023
Agilitas unveils fresh leadership team after changes
Fresh chair and finance director announced at Agilitas as a number of senior staffers exit the business Continue Reading
By- Simon Quicke, Microscope Editor
- 28 Feb 2023
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News
27 Feb 2023
ChatGPT offers the channel a chance to level the playing field
There is a lot of hype around the AI content generating tool – and it could genuinely help the channel – but there are some risks involved Continue Reading
By- Simon Quicke, Microscope Editor
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News
20 Feb 2023
Channel round-up: Who’s gone where?
It’s time for the channel to update their contacts books as more personnel moves are made across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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News
14 Feb 2023
TD Synnex shares report on ESG progress
Distributor outlines the steps it’s taken in the past year, as well as the targets it’s committed to in the future Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
10 Feb 2023
Five-minute interview: Mike Sheppard, Panasas
MicroScope gets the chance to find out a bit more about Mike Sheppard, director of channels and alliances at Panasas Continue Reading
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News
09 Feb 2023
SCC joins HP on tree-planting drive
Channel partner adds its backing to vendor’s goal of planting a million tress globally this year Continue Reading
By- Simon Quicke, Microscope Editor
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News
08 Feb 2023
Griffin steps into Exertis CEO role
Distributor shuffles senior management and looks to experience as it starts a fresh chapter Continue Reading
By- Simon Quicke, Microscope Editor
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Opinion
03 Feb 2023
Looking to make your business more sustainable?
Flex IT’s UK sales manager, Ashley Ross, sets out six simple steps to help make a difference in green ambitions Continue Reading
By- Ashley Ross, UK sales manager, Flex IT
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Opinion
03 Feb 2023
Partner reality – what you need to know about the Metaverse
Helen Curtis, CEO, Coterie Community, examines what the channel needs to know about emerging virtual worlds Continue Reading
By- Helen Curtis, CEO, Coterie Community
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E-Zine
01 Feb 2023
MicroScope: Opportunities in security
In this month’s issue, we explore the possibilities for the channel to make its mark with security services, and take a closer look at whether the ChatGPT revolution brings more benefits or negatives with it Continue Reading
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News
30 Jan 2023
Channel round-up: Who’s gone where?
Filling the finance position has been popular over the past week and there are a few moves worth noting across the industry Continue Reading
By- Simon Quicke, Microscope Editor
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Feature
20 Jan 2023
Five-minute interview: Armin Neumaier, Cisco ThousandEyes
The latest to share an insight into their career and life is the head of partner and channel sales EMEA at Cisco ThousandEyes, Armin Neumaier Continue Reading
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News
19 Jan 2023
Dell: More needs to be done to solve IT skills challenge
Vendor reveals research looking into attitudes of Generation Z towards improving levels of digital skills Continue Reading
By- Simon Quicke, Microscope Editor